• The Journal of Asian Finance, Economics and Business
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• v.6 no.1
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• pp.169-175
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• 2019

Service quality has been a point of discussion from the decades as it is important for customer satisfaction, loyalty and retention. Various models have been proposed to measure the quality in the service sector. Models are modified in accordance with context and geography to assess the quality of service better. This study aims to investigate the impact of the modified e-SERVQUAL model on the customer perception about the existing relation and potential scope of doing business with a bank which in-turn will decide the performance of the bank. Statistical data was analyzed through various tests like reliability analysis, correlation and regression analysis using SPSS 25.0. The primary data of e-SQ and performance was gathered from 721 internet banking users using 32 item questionnaire, representing 72% response rates, of four selected Islamic banks of Malaysia. E-SERQUAL was modified by adding Shariah Compliance information about banks and products for Islamic banking customers. The finding specified that efficient & reliable services, fulfillment, security/trust, and Shariah compliance information have a significant association with the performance of Islamic banks. The research is original and its implications will be helpful for Islamic banks across the world to enhance the online experience of customers, which will help them to retain the customers in the rapid changing virtual environment.

• Journal of the Korea Society of Computer and Information
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• v.3 no.2
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• pp.7-18
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• 1998

In this paper, we develop three context-dependent resource allocation models to maximize user satisfaction in terms of software quality. Those models are formulated on the grounds that human resources are dominant In a software development project while taking into account managerial quality constraints of the system. The satisfaction function on exerted resources plays a key linking pin between the two sides, and its functioning forms bring about different solution methods. In addition to a basic linear model, an extension model is formulated so that it may be applicable to the situation of multiple-goal settings. Finally, non-linear model is given the solving optimization algorithm developed and proved in this paper.

• Asia pacific journal of information systems
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• v.20 no.3
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• pp.51-72
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• 2010

Given the extensive role of IS in everyday life and the increasing presence of women in IS users, understanding gender differences in individual technology continuance usage decisions is an important issue. Nevertheless, much of the large body of research on gender differences has just examined mean differences between women and men in terms of abilities, usage habit, and traits. Even though lots of psychology studies have shown that women, more than men, were influenced by affective factors, gender-affection-continuance use linkage has not been examined in the context of on-line shopping services. Therefore, the primary purpose of this paper is to seek to examine gender differences in terms of influence of affective factor in the context of IS continuance use. Meanwhile, IS continuance has been an important subject of study in the IT research area. To date, to explain why and how users are motivated to continue to use on-line shopping services, lots of theory-based research such as expectation-confirmation model (ECM) has been proposed. In particular, various affective factors have been proposed to explain continuance use of on-line shopping services recently. Affective factors have been regarded as essential factors for increasing relational strength and satisfaction. Several affective factors have been studied by prior IS adoption and continuance studies. Among them are enjoyment and anxiety. In IS continuance research, positive affect has been commonly and narrowly conceptualized and measured as the enjoyment which a person derives from using computers. Hence, in this study, we introduced intimacy factor, which was conceptually related to the quality of interactions and relationships in previous research. It also has been regarded as essential factors for strengthening human relationships. As a result, we have observed gender effect while examining intimacy-continuance bond. As expected based on the previous literatures, women seem to be more sensitive in affective factors. The contribution point here is that we find evidence in the context of on-line shopping services.

• Smart Structures and Systems
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• v.15 no.3
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• pp.593-608
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• 2015

In many of the industrialized countries an increasing amount of infrastructure is ageing. This has become specifically critical to bridges which are a major asset with respect to keeping an economy alive. Life of this infrastructure is scattering but often little quantifiable information is known with respect to its damage condition. This article describes how a damage tolerance approach used in aviation today may even be applied to civil infrastructure in the sense that operational life can be applied in the context of modern life cycle management. This can be applied for steel structures as a complete process where much of the damage accumulation behavior is known and may even be adopted to concrete structures in principle, where much of the missing knowledge in damage accumulation has to be substituted by enhanced inspection. This enhanced and continuous inspection can be achieved through robotic systems in a first approach as well as built in sensors in the sense of structural health monitoring (SHM).

• The Journal of the Acoustical Society of Korea
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• v.21 no.3
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• pp.285-292
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• 2002

One of the problems that should be solved in Text-To-Speech (TTS) is discontinuities at unit-joining points. To cope with this problem, a smoothing method using a low-pass filter is employed in this paper, In the proposed soothing method, a filter coefficient that controls the amount of smoothing is determined according to contort information to be synthesized. This method efficiently reduces both discontinuities at unit-joining points and artifacts caused by undesired smoothing. The amount of smoothing is determined with discontinuities around unit-joins points in the current synthesized speech and discontinuities predicted from context. The discontinuity predictor is implemented by CART that has context feature variables. To evaluate the performance of the proposed method, a corpus-based concatenative TTS was used as a baseline system. More than 6075 of listeners realized that the quality of the synthesized speech through the proposed smoothing is superior to that of non-smoothing synthesized speech in both naturalness and intelligibility.

• Journal of the Korea Society of Computer and Information
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• v.27 no.6
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• pp.53-63
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• 2022

Recently, as digital transformation due to the COVID-19 pandemic accelerates, data to improve individual quality of life is being used in large quantities, and more reinforced non-identification processing procedures are required to utilize the most valuable personal information among data. In Korea, procedures for de-identification measures are presented through amendments to laws and guidelines, but there is no methodology to measure the level of de-identification in the field due to ambiguous processing standards and subjective risk measurement methods. This paper compares and analyzes the current status of policy and guidelines related to de-identification measures proposed at home and abroad to derive complementary points, suggests a data context-based risk measurement method centered on pseudonymized information processing, and verifies its validity. As a result of verification through Delphi survey and focus group interview (FGI), it was confirmed that the need for the proposed methodology and the validity of the indicators were high.

• The Journal of the Korea Contents Association
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• v.9 no.5
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• pp.24-32
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• 2009

Our society is rapidly ageing and income level is rising. With the development of IT-based convergence technology and the construction of infrastructure for the u-healthcare services, the importance of the hand acupuncture prescription has known as the folk remedies is being spotlighted. In this paper, we proposed the hand acupuncture prescription using the personalized symptom according to context in the u-healthcare. The proposed method defined the context and environment of the users and predicted the profited hand acupuncture prescription service according to the personalized symptom using the collaborative filtering. The user gets the accurate hand acupuncture prescription as the personalized symptom to input only the name of a disease in the proposed system. We developed GUI for this purpose, and experimented with it to verify the logical validity and effectiveness. Accordingly, the satisfaction and the quality of services will be improved the hand acupuncture prescription by supporting the context information as well as the personalized symptom.

• Journal of information and communication convergence engineering
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• v.6 no.4
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• pp.454-458
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• 2008

It can improve human being's life quality that all people can have more convenient medical service under pervasive computing environment. For a pervasive health care application for diabetes patient, we've implemented a health care system, which is composed of three parts. Various sensors monitor both outer and inner environment of human such as temperature, blood pressure, pulse, and glycemic index, etc. These sensors form zigbee based sensor network. And medical information server accumulates sensing values and performs back-end processing. To simply transfer these sensing values to a medical team is a low level's medical service. So, we've designed a new service model based on back propagation neural network for more improved medical service. Our experiments show that a proposed healthcare system can give high level's medical service because it can recognize human's context more concretely.

• Journal of the Korean Association of Geographic Information Studies
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• v.11 no.4
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• pp.122-138
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• 2008

A pixel-based approach to urban quality of life assessment can be regarded as a spatial decision problem under the condition of complexity because it searches the urban space for evidence of hot spots of quality of life based on multiple and differentially weighted evaluation criteria. Such an assessment involves inappropriate scaling of several incommensurate criteria, much unstructured subjectivity in the decision maker's judgment, and the large data handling in a raster GIS environment. There is a need for identifying alternative approaches to tackle the ill-structured problem in urban quality of life assessment. In this context, this research proposes and implements a spatial multicriteria analysis approach to evaluate urban quality of life in a raster GIS environment. The implementation of this methodology is illustrated with a case study of the Atlanta metropolitan area. Results indicate that the proposed methodology may provide an alternative approach for evaluating the quality of life in an urban environment.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.16 no.5
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• pp.1561-1583
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• 2022

Context: Testing is one of the techniques that can assure the quality of software including the domain of Software Product Line (SPL). Various techniques have been deliberated to enhance the quality of SPL including Model-based Testing (MBT). Objective: The objective of this study is to analyze and classify trends of MBT in SPL covering the solutions, issues and evaluation aspects by using taxonomy form. Method: A Systematic Literature Review (SLR) was conducted involving 63 primary studies from different sources. The selected studies were categorized based on their common characteristics. Results: Several findings can guide future research on MBT for SPL. The important finding is that the multiple measurements are still open to improving current metrics to evaluate test cases in MBT for SPL. The multiple types of measurement required a trade-off between maximization and minimization results to ensure the testing method which could satisfy multiple test criteria for example cost and effectiveness at the same time.