• 제목/요약/키워드: Quality measure

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국제공항 서비스품질 측정도구 개발에 관한 연구(인천 및 김포국제공항을 대상으로) (A Study of Developing the Evaluation Tools of International Airport′s Service Quality in Korea)

  • 장대성
    • 품질경영학회지
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    • 제32권2호
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    • pp.59-76
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    • 2004
  • It has been regarded as important in both academic and practical issues how to evaluate service quality. In addition international traveling will be growing due to increasing income and globalization. Thus, it is very important to measure the international airport's service quality properly. This study was conducted to identify the service quality factors which are utilized to measure international airport's service quality. According to the statistical analyses' results of this study, seven service quality factors and thirty two measurement items were found to evaluate international airport's service quality. They are some different from those which PZB(1988b) identified to measure service quality. This result implies that it is necessary to find the service quality factors reflecting the unique characters of the service organization when measuring service quality of a service organization.

An Adaptive Image Quality Assessment Algorithm

  • Sankar, Ravi;Ivkovic, Goran
    • International journal of advanced smart convergence
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    • 제1권1호
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    • pp.6-13
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    • 2012
  • An improved algorithm for image quality assessment is presented. First a simple model of human visual system, consisting of a nonlinear function and a 2-D filter, processes the input images. This filter has one user-defined parameter, whose value depends on the reference image. This way the algorithm can adapt to different scenarios. In the next step the average value of locally computed correlation coefficients between the two processed images is found. This criterion is closely related to the way in which human observer assesses image quality. Finally, image quality measure is computed as the average value of locally computed correlation coefficients, adjusted by the average correlation coefficient between the reference and error images. By this approach the proposed measure differentiates between the random and signal dependant distortions, which have different effects on human observer. Performance of the proposed quality measure is illustrated by examples involving images with different types of degradation.

MTS(마할라노비스-다구찌 시스템) 기법을 이용한 기업 품질경쟁력 측정 (The Study of Measure of Company Quality Competitive by using MTS Method)

  • 지철민;이상복
    • 품질경영학회지
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    • 제33권2호
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    • pp.64-73
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    • 2005
  • In this paper, we introduce MTS(Mahalanobis-Taguchi System) Method which is suggested Dr. Taguchi in later 1990. We apply MTS Method for Quality Competitive Appraisal System(QCAS) Model which is executived from 1997 by Agency for Technology and Standards, Ministry of Commerce, Industry and Energy(MOCIE). We can measure company Quality competitive by using MTS. MTS Measure can not be compared statistical sum by calculated QCAS. MTS can be possible distinct subtle which can not distinct using statistical sum. Also MTS Method can seek more strong effect factor among of many factor. If A Company use MTS Method, can find vital factor and level of destination.

심리 음향 켑스트럼 평균 차감법을 이용한 이동 전화망에서의 음질 평가 (Speech Quality Measure in a Mobile Communication System Using PLP Cepstral Distance with CMS)

  • 윤종진;박상욱;박영철;윤대희;차일환
    • 음성과학
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    • 제6권
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    • pp.163-179
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    • 1999
  • For the set up, management and repair of a mobile communication system, continuous estimation of speech quality is required. Speech quality measurement can be conducted by listener's judgement in a subjective test such as MOS (Mean Opinion Score) test. However, this method is laborious, expensive and time-consuming, it is advisable to predict subjective speech quality via objective measures. This paper presents a robust objective speech quality measure, PLP-CMS (Perceptual Linear Predictive-Cepstral Mean Subtraction), which can predict subjective speech quality in mobile communication systems. PLP-CMS has a high correlation with subjective quality owing to PLP (Perceptual Linear Predictive) analysis and shows a robust performance not being influenced by PSTN (Public Switched Telephone Network) channel effects due to CMS (Cepstral Mean Subtraction). To prove the performance of our proposed algorithm, we carried out subjective and objective quality estimation on speech samples which are variously distorted in a real mobile communication system. As a result, we demonstrated that PLP-CMS has a higher correlation with subjective quality than PSQM (Perceptual Speech Quality Measure) and PLP-CD (Perceptual Linear Predictive-Cepstral Distance).

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품질 특성의 측정에 대한 연구 (Study on establish for unit of measure for Quality Feature)

  • 이상복
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2010년도 춘계학술대회
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    • pp.356-363
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    • 2010
  • In this Paper, We study on establish for unit of measure. Quality means abstract for customer needs. we surveyed unit of measurement of quality feature of Juran, Taguchi, 6 sigma method. We suggest unit of measurement of quality feature. Each enterprise can use defining own unit of measurement of quality feature. Effect is expected in enterprise that these proposals do quality control. There is meaning in direction that measuring mean of quality feature that propose in this treatise understands actuality to be deeply and reconcile exact point of theory.

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Correlations among Motor Function, Quality of Life, and Caregiver Depression Levels in Children with Cerebral Palsy

  • Yoo, Ji-Na
    • The Journal of Korean Physical Therapy
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    • 제28권6호
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    • pp.385-392
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    • 2016
  • Purpose: This study aimed to evaluate the relationships among quality of life, caregiver depression levels, and disease severity, especially motor function, in children with cerebral palsy. Methods: Data were collected through questionnaires using survey and interview from 80 caregivers of children with cerebral palsy. The caregivers' quality of life was measured using medical outcomes study 36-item short form health survey, and level of depression was scored using the beck depression inventory. In addition, children's motor function was evaluated using gross motor function measure-88 and functional independence measure scores. Results: Among 8 domains of medical outcomes study 36-item short form health survey, "physical functioning," "physical role functioning," "mental health," and "bodily pain" domains were significantly correlated to "total" percentage scores of gross motor function measure-88. In addition, "mental health" and "bodily pain" domains were correlated to each sub-dimension, including "lying and rolling," "sitting," "crawling and kneeling," "standing," and "walking, running, and jumping." Similarly, the "running" and "jumping" dimensions including motor function measures correlated with "transfer," "locomotion," and "motor subtotal" of functional independence measure scores. The beck depression inventory scores were negatively correlated to "lying and rolling," "sitting," "crawling and kneeling," and the "total" percentage scores of gross motor function measure-88. The beck depression inventory scores were negatively correlated to "sphincter control," "communication," "social cognition," "cognitive subtotal," and "total" functional independence measure scores. Conclusion: It is necessary to consider the quality of life and emotional problems of caregivers of CP children and support them both physically and psychologically with comprehensive rehabilitation.

델파이기법을 이용한 급성심근경색증 질 평가지표 가중치 부여 (Weighting of Acute Myocardial Infarction Quality Indicators using Delphi Method)

  • 김형선;조연희
    • 한국보건간호학회지
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    • 제28권3호
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    • pp.565-573
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    • 2014
  • Purpose: Health Insurance Review & Assessment Service (HIRA) launched an Acute Myocardial Infarction(AMI) assessment for the Payment For Performance(Quality Incentives) Pilot Project from July 2007. Assessment measures of AMI were composed of five process measures and one outcome measure, and each measure was incorporated into one composite quality score to Pay for Performance. Method: For calculation of composite quality score, we considered weighting for the measures using the Delphi method. The questionnaire was composed of three measure groups, 'Reperfusion rate'(Fibrolytic therapy received within 60 minutes of hospital arrival, Primary Percutaneous Coronary Intervention within 120 minutes of hospital arrival), 'Medication prescription rate'(Aspirin at arrival, Aspirin prescribed at discharge, Beta-blocker prescribed at discharge) and 'Survival Index'(30-day mortality rate). Result: A panel composed of 18 and completed a questionnaire by allocation of 10 scores to the three above mentioned measure groups. The Delphi was carried out until three rounds of surveys. In conclusion, each measure group was weighted differently and the 10 scores were allocated as 4.5 to 'Reperfusion rate', 2.5 to 'Medication prescription rate', and 3.0 to 'Survival Index'. Conclusion: The results of this study proposed the calculation method for weighting of Acute Myocardial Infarction quality indicators.

CDMA 통신망에서의 객관적 음질 평가 척도에 관한 연구 (A Study on Objective Speech Quality Measure under CDMA Telephone Networks Environment)

  • 김광수;김민정;석수영;정호열;정현열
    • 융합신호처리학회논문지
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    • 제2권4호
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    • pp.53-58
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    • 2001
  • 이동전화망을 위한 신뢰성 높은 객관적 통화품질평가 척도개발을 위하여 Bark Spectral Distortion Perceptual Speech Quality Measure의 성능을 분석하여 이 척도들을 실제 환경에서 수집된 음성 데이터에 대해서 실험한 결과, 성능의 저하가 나타났다. 본 논문에서는 인간의 심리음향학적 특성인 마스킹을 적용하는 방안을 제안하여 그 유효성을 실험으로 확인하였다. 이때, masking threshold 계산에 tone 신호를 사용하기 때문에 음성신호에 대하여 계산할 경우 문제점이 있을 수 있으므로 scaling 을 적용하는 새로이 제안하였다. 디지털 이동통신망에서 수집된 음성 데이터에 대한 성능평가 결과, 기존의 척도들 보다 더 높은 성능을 보임을 확인하였다.

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다구찌의 품질특성 측정에 대한 고찰과 사례 연구 (Study on establish for unit of measure for Quality Feature)

  • 박노국;이상복
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2013년 춘계학술대회
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    • pp.163-172
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    • 2013
  • In this Paper, We study on establish for unit of measure. Quality means abstract for customer needs. we surveyed unit of measurement of quality feature of Juran, Taguchi, 6 sigma method. We suggest unit of measurement of quality feature. Each enterprise can use defining own unit of measurement of quality feature. Effect is expected in enterprise that these proposals do quality control. There is meaning in direction that measuring mean of quality feature that propose in this treatise understands actuality to be deeply and reconcile exact point of theory.

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품질 특성의 측정에 대한 분석 사례 연구 (Study on establish for unit of measure for Quality Feature)

  • 이희춘;박노국;이상복
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2011년도 추계학술대회
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    • pp.157-165
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    • 2011
  • In this Paper, We study on establish for unit of measure. Quality means abstract for customer needs. we surveyed unit of measurement of quality feature of Juran, Taguchi, 6 sigma method. We suggest unit of measurement of quality feature. Each enterprise can use defining own unit of measurement of quality feature. Effect is expected in enterprise that these proposals do quality control. There is meaning in direction that measuring mean of quality feature that propose in this treatise understands actuality to be deeply and reconcile exact point of theory.

  • PDF