• Title/Summary/Keyword: Quality information report

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Case Report on the Survey Results of Educational Satisfaction According to the Operation of Occupational Safety and Health Training Institute (산업안전보건교육 기관의 운영에 따른 교육 만족도 조사결과 사례 보고)

  • Kim, Hyeon-Yeong;Heo, Mi-Jin;Shin, In-Jae
    • Journal of Korean Society of Occupational and Environmental Hygiene
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    • v.29 no.4
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    • pp.603-609
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    • 2019
  • Objectives: This case report aims to contribute to the enhancement of training quality for occupational accident prevention by conducting surveys on customers' satisfaction with the training course management by the Occupational Safety and Health Training Institute (OSHTI) of KOSHA. Methods: Surveys were conducted through phone calls, customer service documents, and questionnaires from January 1, 2018 to December 31, 2018. Results: The surveys showed an answer rate of 97.36% and handling rate of 97.47% in 2018, an increase of 1.15% compared to 2017. The number of monthly inbound calls in 2018 was 5,902, rising 0.10% year-on-year, and the average inbound calls per day in 2018 was 289, a decline from 291 the year before. The number of provisions of customer service in 2018 was 68,952, increasing 1.89% year-on-year. The number of inquiries on the training curriculum was 58,744 in 2018, an increase of 3.98% compared to the 56,498 recorded in 2017. Inquiries on job training centers were the most common, numbering 27,114 (39.32%), followed by e-learning 18,470 (26.79%) and expert courses 13,160 (19.09%). Of the 149 answers to the customer service survey, 'Nothing to complain about' accounted for 86 (56.72%) and 'Diversifying training time and programs' numbered 22 (14.77%). Conclusions: Customer satisfaction in 2018 increased compared to that in 2017. However, there is a need to reflect the demands of customers for diversifying training time and programs, offer practice-centered training, and collect opinions on providing information in order to maintain high quality training course management.

A Study on Test Report Information Service Architecture for Preventing Forgery and Alteration in Defense Industry (군수품 시험성적서 위·변조 방지 시스템 아키텍처에 대한 연구)

  • Lee, Donghun;Jeon, Sooyune;Bae, Manjae
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.4
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    • pp.43-51
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    • 2016
  • Preventing the forgery and alteration of test reports is important, in order to maintain the reliability of military supplies. Based on a survey of reports on testing institutions and a case study of established electronic document systems in the public sector, we propose a system architecture, which helps prevent the forgery and alteration of test reports with legal force. The proposed architecture takes advantage of both the time stamp that records the time a document is received and a server synchronized with the testing institution. Using the proposed system architecture, the user is able to request a test and receive reports from the testing institution without delay. Also, a defense agency is able to conveniently prove the authenticity of the test reports and utilize the statistical data collected by the architecture. Therefore, we expect that the proposed system architecture will help defense agencies to prevent the forgery and alteration of test reports and ensure their reliability and quality.

Content-analyzing News Frame on the Incheon Free Economic Zone between the Metropolitan Newspaper and the Local Daily Newspaper (인천경제자유구역 개발에 관한 중앙지와 지역일간지의 보도방식과 뉴스 프레임 연구)

  • Kang, Seung-Hun
    • Korean journal of communication and information
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    • v.57
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    • pp.160-180
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    • 2012
  • This research points out how the major newspapers and the Local newspaper try to report the issue of development in Incheon Free Economic Zone differently and observe how the press has played a role in a process. It is seen that the type of story-leading has been followed by properly traditional one as usual and reflected the recent trends well in both. The perspectives of ChosunIlbo to look at the regional issue is taken in the situation of a middle clear attitude but KyeonginIlbo is faithful to make the position of the monitor. In other words, a Metropolitan newspaper often deals with the regional issues in a more passive posture, while a Local daily newspaper tries to report the same issue in a more positive and active form. This kind of attitude upon news composition reflects the quality of the news, which is a standard of actual newspaper articles. The ChosunIlbo focuses on the political issues more while, KyeonginIlbo emphasizes on the cultural similarities. And they trace the economic importance, human interest but less to the structural figures.

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A CEO Pay Slice and the Reliability of Accounting Information on Service Industry (서비스산업의 경영자 보상차이와 회계정보의 신뢰성)

  • AN, Sang-Bong;JI, Sang-Hyun;YOON, Ki-Chang
    • The Journal of Industrial Distribution & Business
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    • v.10 no.5
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    • pp.77-86
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    • 2019
  • Purpose - The present study examined the reliability of accounting information based on the pay slice (CPS) information of chief executive officers (CEOs) in the service industry. The difference in the size of CPS under the capitalist system can be used as an index to gauge the influence of top management. Research design, data, and methodology - In accordance with the amendment of the Financial Investment Services and Capital Market Act in 2013, the pay information of individual registered executives with annual salary of more than 500 million won has been disclosed. The sample of the current study is 232 companies listed on the Korea Exchange excluding financial services from 2013 to 2015, when the individual pay-slice information for registration officers was published in the business report in accordance with the revision of the Capital Market Act. The financial data required for this study were extracted from the FnGuide and the TS-2000. With the data, we tested the relationship between CPS and accounting information reliability through a linear regression analysis. Results - The first result showed that the relationship between the CPS and human resource in internal accounting control system in the service industry is significantly negative only with the accounting department personnel. This result implied that the CEO can negatively affect the retention of the accounting department in the firm. Second, both the CPS and quality of audit in the service industry are negatively related both to audit fees and to audit time. Nonetheless, the relationship between the number of the auditor and the CPS is insignificant. This result indicated that the CEO can negatively affect audit fees and audit time of external auditors. The results of the present study suggested that CPS information may have a negative impact on the reliability of accounting information. Conclusion - This study is the first study to examine the reliability of CPS and accounting information for the service industry in terms of human resources in internal accounting control system and audit quality. Therefore, the present study is expected to provide some useful information to economic decision-making of various external parties for service firms.

Analysis and Improvement of Factors Influencing the Transfer Alignment of INS of Underwater Projectile (수중발사체의 관성항로장치 전달정렬 영향인자 분석 및 개선방안)

  • Kim, Bo Ram;Jung, Young Tak;Lee, Sang Hoon;Kim, Young Wook;Kong, Hyeong Jik
    • Journal of Korean Society for Quality Management
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    • v.49 no.3
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    • pp.245-254
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    • 2021
  • Purpose: In order to accurately reach an underwater projectile to a target point, reliable INS and accurate arrangement of INS between master and slave INS is paramount. Unlike terrestrial and aerial environments, underwater projectile will operates in a restricted environment where location information cannot be received or sent through satellites. In this report, we review the factors affecting the transfer alignment of master and slave INS, as well as how to improve the positional error between INS through improved transfer alignment algorithms. Methods: In this work, we propose an improvement algorithm and verify it through simulation and driving test. The simulation confirmed the difference in the transfer alignment azimuth by fitting the MINS and SINS indoors, displacement in posture, and the process of transfer alignment between MINS and SINS through a driving test to confirm algorithm can improve the arrangement. Results: According to this study, reason for the error in the transfer alignment between MINS/SINS is the factors of the system where movements such as roll, pitch, yaw are not inter locked in real time due to the delay in transmit/receive system. And confirm that the improved algorithm has a desirable effect on accuracy. Conclusion: Through this work, it is possible to identify ways to improve the accuracy of underwater projectiles to reach their target points under various underwater environments and launch condition.

A Study on Loose Laboratory Reports in A Hospital (일개(K) 병원의 누락 조직검사결과지에 관한 조사연구)

  • Yoo, Yeon-Soon;Ha, Eun-Hee
    • Quality Improvement in Health Care
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    • v.2 no.2
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    • pp.46-54
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    • 1996
  • Background : The medical record is a compilation of pertinent facts of a patient's life and health history, including past and present illness and treatment. It is written by the health professionals contributing to that patient's care. And the medical record is the permanent, legal document which must contain sufficient information to identify the patient, justify the diagnosis and treatment, and record the results. As such, it must be accurate and complete. So we try to analyze the medical record especially a kind of incomplete record, loose laboratory reports. Methods: During the one-year period(from January to December 1988), a medical record practitioner examine and analyze the record of laboratory reports at K Hospital in Seoul. A total of 320 loose laboratory reports for 3,818 admitted laboratory reports. And a medical record practitioner and a physician review and analyze the influencing factors for the various reasons of clinical and laboratory aspects. Result: The loose percentage by department is the highest in obstetrics(40.4%) but the highest loose rate is in pediatrics(25.0%). The most of omission is occurred in operation room(80.3%) than OPD(19.7%). The change of diagnosis is according to duration of laboratory and more changable in cancer patient. Conclusion : Regular analysis of the documentation in the medical record so it fulfills its purposes of communicating patient care information. So it serves as evidence of the patient's course of illness and treatment for various legal, reimbursement, and peer evaluation review. And it is very important aspect of quality assurance in medical activities.

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Structural Equation Modeling on Self-Care Behavior and Quality of Life in Older Adults with Diabetes Using Citizen Health Promotion Centers (시민건강증진실을 이용하는 노인 당뇨환자의 자가관리 이행 및 삶의 질 예측모형)

  • Lee, Songheun;Kim, Hyunli
    • Journal of Korean Academy of Nursing
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    • v.47 no.4
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    • pp.514-525
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    • 2017
  • Purpose: The purpose of this study was to construct and test a structural equation model for Diabetes self-management (DSM) behavior and Quality of life (QoL) in older adults with diabetes who use Citizen Health Promotion Centers. The theory used this study was a combination of the Information-Motivation-Behavioral Model (IMB) and Self-Determination Theory (SDT) to reflect autonomous characteristics of participants. Methods: Data were collected from April 20 to August 31, 2015 using a self-report questionnaire. The sample was 205 patients with type 2 Diabetes who regularly visited a Citizen Health Promotion Center. SPSS 22.0 and AMOS 22.0 programs were used to analyze the efficiency of the hypothesized model and calculate the direct and indirect effects of factor affecting the participants' DSM behavior and QoL. Results: The supported hypotheses were as follows; 1) The variable that had a direct effect on QoL was health behavior adherence (${\gamma}=.55$, p=.007). 2) The variables that had a direct effect on DSM behavior were DSM information (${\gamma}=.15$, p=.023), DSM confidence (${\gamma}=.25$, p<.001), and autonomous motivation (${\gamma}=.13$, p=.048). 3) The variable that had a direct effect on DSM confidence was autonomy support (${\gamma}=.33$, p<.001). Conclusion: The major findings of this study are that supporting patient's autonomous motivation is an influential predictor for adherence to DSM behavior, and integrative intervention strategies which include knowledge, experience and psychosocial support are essential for older adults with diabetes to continue DSM behavior and improve QoL.

A Study on the Wearing Pattern and Design Preference of Handbag for Career Women (직업여성의 핸드백 착용실태와 디자인 선호도 분석)

  • Koo, In-Sook
    • Journal of Fashion Business
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    • v.12 no.4
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    • pp.1-14
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    • 2008
  • The domestic handbag market has potential of growth - the key to protect this growing market from foreign makers is good design and better quality. 68 people(29.6%)out of 230 survey participants report 'to own 5 handbags', and the most popular(frequently reported) maker is 'MCM', owned by 49 participants(21.3%). 150 participants(65.2%) out of 230 total participants purchase at least one handbag a year, and 136 participants(59.7%) out of 230 spend between 110,000 and 200,000 Korean wons. 52 participants(22.6%) out of 230 own high-end handbags worth 500,000 Korean won or more. Among the high-end handbags, Louis Vuitton is the most popular, owned by 19 participants. The overall criteria in handbag purchase are 'color', 'price', 'pattern and logo', 'reputation', 'material', 'storage room', and 'size', in the descending order of importance. The most frequently desired benefit in handbag purchase is 'to stay through trends' i.e. not to go out of fashion too easily. The favored designs are made with rectangle shape with large width, soft material, attached handles, leather material, modern style. The most frequently cited reason to purchase a high-end brand item is 'because of high quality'.

The Extent of Intellectual Capital Disclosure and Corporate Governance Mechanism to Increase Market Value

  • SOLIKHAH, Badingatus;WAHYUDIN, Agus;RAHMAYANTI, Anggraeni Anisa Wara
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.10
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    • pp.119-128
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    • 2020
  • The aim of this paper is to investigate the level of intellectual capital disclosure (ICD) in commercial banks listed on the Indonesian Stock Exchange. This paper also observed the effects of ICD and corporate governance mechanism on market value. This study uses content analysis techniques to measure ICD. The paper provides a novel approach to measure the ICD quality in developing countries using a four-numerical coding system. Secondary data were obtained from the financial statements and annual reports of the banks for the period 2011-2014. The data from 31 banks were analyzed using ordinary least square regression. The study reports that the quality of intellectual capital disclosure in Indonesian commercial banks increase steadily. Narrative disclosure dominates the report of intellectual capital in Indonesian banks. The results indicate that the size of audit committee, frequency of audit committee meeting, and intellectual capital disclosure affect positively the market value. Overall, the results indicate intellectual capital disclosure is associated with the market capitalization; these findings indicate that the ICD is a consideration in a stock investment decision. While regulations in Indonesia regarding intellectual capital reporting are not conclusive yet, the information needs of stakeholders have encouraged companies to expand voluntary disclosure.

AHP-Based Determination of Warning Grade in a Warranty Claims (AHP-기반으로 보증클레임의 위험등급 결정)

  • Na, Choon-Soo;Jung, Byeong-Soo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.12
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    • pp.5097-5106
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    • 2010
  • Two perspectives on developing better decision capabilities for a warranty system can be identified: one involving the inclusion of a 'learning' module and the other the inclusion of a 'prioritization' capability. This paper demonstrates how a warning process can be included in a warranty system by coupling with a neural network's learning capabilities. In addition to the neural network, a method is employed for assigning priorities to warning criteria by using the analytic hierarchy process (AHP). Thus, it is possible to construct an integrated system with three components: the warranty system, the AHP module, and the neural network system. A case study is provided to enhance the accuracy of warning/detection judgment in a warranty system for automobile companies, having many factors related to the warranty system.