• Journal of Environmental Health Sciences
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• v.47 no.5
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• pp.398-409
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• 2021

Background: The types and effects of hazardous pollutants in indoor air may vary depending on the characteristics of the sources and pollutants caused by physical and chemical properties of buildings, the influence of outdoor air, and the exposure and use characteristics of residents. Objectives: This study was conducted to provide basic data on the establish of indoor air quality management for different classes of public-use facilities by presenting the characteristics of concentration distribution of hazardous pollutants by different public-use facilities and the status of the excess proportion of exceeding standards. Methods: This study analyzed self-measurement data from public-use facilities taken from 2017 to 2019 A total of 133,525 facilities were surveyed. A total of 10 types of pollutants that have maintenance and recommended standards stipulated in the Indoor Air Quality Control Act from the Ministry of Environment were investigated. The excess proportion and the substances exceeding the criteria for each type of public-use facilities for these pollutants were investigated. Results: As a result of the analysis of the proportion of exceeding the standard for each type of public-use facility, the facilities with the highest excess proportion of the standards for each hazardous pollutant were: PM₁₀ in railway stations (8.93%), PM_2.5 in daycare centers (7.36%), CO₂ in bus terminals (2.37%), HCHO in postpartum care centers (4.11%), total airborne bacteria in daycare centers (0.69%), CO in museums (0.1%), NO₂ in postpartum care centers (1.15%), Rn in museums (0.78%), total volatile organic compounds in postpartum care centers (7.20%) and mold in daycare centers (1.44%). Conclusions: Although uncertainty may arise because this study is a result of self-measurement, it is considered that this study has significance for providing basic data on the establishment in the future of indoor air quality management measures customized for each type of public-use facility.

• Child Health Nursing Research
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• v.27 no.1
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• pp.43-55
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• 2021

Purpose: The purpose of this study was (a) to synthesize studies of condom use among South Korean college students, and (b) to appraise the quality of each article using Gough's weight of evidence. Methods: Studies published in English and Korean were searched in electronic databases using the terms "student or college student or university student or undergraduate", "condom", and "Korea*". Results: Twenty studies met the inclusion criteria, showed appropriate quality, and were therefore selected for review. The variables related to condom use were measured in terms of condom-related factors, factors related to non-condom-related knowledge and attitudes, and other factors. Knowledge, attitudes, and self-efficacy were associated with condom use, and there were differences in condom-related factors among men and women. Conclusion: Based on these findings, it was confirmed that sexual education is needed for both men and women to promote condom use. Education on condom use should not only focus directly on condoms, but should also address other aspects of knowledge and attitudes to influence health beliefs. In addition, developing educational programs targeting adolescents and parents will have a positive effect on college students' condom use.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.4
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• pp.475-482
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• 2021

This research intends to examine and analyze the service quality effect on petrol buying intention through satisfaction when the Maranatha Christian University lecturers spend their money in the Pertamina-affiliated gas stations in Bandung. To attain this goal, we develop four relevant hypotheses to be tested. Furthermore, we use simple random sampling to acquire samples by denoting a sample size set by the Slovin formula. To collect the responses, we use the online survey and fruitfully yield a 53.54% rate with a total of 106 lecturers participating in completing the distributed questionnaire link. This number is near 100; hence, we employ a structural equation model with a variance basis to analyze them. After examining the data and conferring the results, we conclude three things. First, service quality does not affect purchasing intention, but customer satisfaction positively does. Second, service quality has a positive impact on customer satisfaction. Finally, consumer satisfaction successfully mediates the effect of service quality on the intention to buy. Based on these conclusions, this paper finds the superior service to the petrol buyers is the key driver for the gas stations under Pertamina control to effectively compete with their rivals in the marketplace, especially in Bandung.

• Journal of Information Technology Services
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• v.21 no.2
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• pp.27-41
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• 2022

In a fiercely competitive environment, quality is a key factor that enables dashboard camera makers to maintain their competitive advantage. Quality affects consumer satisfaction, brand loyalty, and firm performance. Therefore, to remain competitive, it is important that manufacturers maintain product quality that meets consumer expectations. To this end, it is necessary to investigate customer preferences and product performance in terms of product quality and to properly allocate resources to improve the quality level such that the firm can maintain a competitive advantage. In this paper, we proposed the various ways in which manufacturing firms can determine which quality dimensions need improvement in order to secure competitiveness. To this end, we analyzed a case study of Urive to develop a quality improvement strategy through importance performance competitor analysis (IPCA). Urive's IPCA results showed that 14 quality dimensions, namely performance, size, price, ease of use, country of origin, manufacturer, brand, product certificate, warranty, distribution channel, market share, reliability, durability, and conformance, were not absolutely competitive compared with those of Mando, Inavi, and Finevu. In terms of color, Urive had an absolute competitive advantage over Mando, but not Inavi and Finevu. Urive's appearance was more competitive than Mando's, but not Inavi's and Finevu's. In terms of advertisement and serviceability, Urive was absolutely less competitive than Mando and Inavi, but had a competitive advantage over Finevu. Therefore, it is necessary to put resources and time as the first priority for performance, reliability, and durability, which have a large performance difference in common among the three brands. The quality dimensions in which resources and time need to be put in second place are price and ease of use, which have a large performance difference in common among the two brands.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.40 no.3
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• pp.7-17
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• 2017

Loan consultants assist clients with loan application processing and loan decisions. Their duties may include contacting people to ask if they want a loan, meeting with loan applicants and explaining different loan options. We studied the efficiency of service quality of loan consultants contracted to a bank in Korea. They do not work as a team, but do work independently. Since he/she is not an employee of the bank, the consultant is paid solely in proportion to how much he/she sell loans. In this study, a consultant is considered as a decision making unit (DMU) in the DEA (Data Envelopment Analysis) model. We use a principal component analysis-data envelopment analysis (PCA-DEA) model integrated with Shannon's Entropy to evaluate quality efficiency of the consultants. We adopt a three-stage process to calculate the efficiency of service quality of the consultants. In the first stage, we use PCA to obtain 6 synthetic indicators, including 4 input indicators and 2 output indicators, from survey results in which questionnaire items are constructed on the basis of SERVQUAL model. In the second stage, 3 DEA models allowing negative values are used to calculate the relative efficiency of each DMU. In the third stage, the weight of each result is calculated on the basis of Shannon's Entropy theory, and then we generate a comprehensive efficiency score using it. An example illustrates the proposed process of evaluating the relative quality efficiency of the loan consultants and how to use the efficiency to improve the service quality of the consultants.

• Proceedings of the Korea Technical Association of the Pulp and Paper Industry Conference
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• 2006.06a
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• pp.37-42
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• 2006

The paper discusses the combined use of softwood and eucalyptus kraft pulps in the production of printing and writing papers. Looking for process and paper quality optimization, refining pilot plant trails were carried to identify the effects of refining type (mixed or separate) and intensities (specific edge load), and also furnish composition (amount of each pulp in mixture) on final paper quality and process costs. The basic effects on pulp fibers were evaluated against paper quality properties, such as physical strengths, bulk, vessel picking, opacity and porosity, as well as the interactions with papermaking process, such as estimates of paper machine runnability, paper breaks and industrial refining control. The results show that the furnish composition and the type of refining has a significant effect on properties related with both final paper quality and total costs. The best alternative for printing and writing papers was identified for mixed refining, under the lowest refining intensity, and with the highest dosage of eucalyptus pulp.

• IE interfaces
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• v.17 no.1
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• pp.33-45
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• 2004

In the web environment for general information seeking and business-to-customer and business-to-business electronic commerce, users are customers. Understanding their expectations and how they feel about the web sites they use is becoming a very serious concern. While the success of a company or an organization is dependent on many factors, its web site plays a central role. This paper described the use of WebQual2.0 to evaluate the various web sites of B2B and B2C. WebQual2.0 has been extended and refined to encompass an interaction-quality literature. Furthermore, this paper described the use of Kano model to evaluate the various web sites which classified by internet business types. The result showed that the inherent characteristics of B2B and B2C web site should be considered in initial site construction. Further, customers in a web domain do not regard all quality factors as equally important and the rankings of important quality factors differ from one web domain to another. This study was focused on the identifying the weights of web quality factors according to the each web site of the internet business types.

• Korea Journal of Hospital Management
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• v.26 no.1
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• pp.1-16
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• 2021

Purpose: The purpose of the study is to identify the influence of the hospital mobile app service quality on consumer satisfaction, involvement, and re-use intention of consumers who have experience in hospital mobile app service. Methodology: The survey was conducted on 230 users. The collected data were analyzed using correlation analysis, multiple regression analysis, and the Process Model in Hayes(2013). Findings: (1)The usability, reliability, and medical information provision among the service quality factors of hospital mobile apps had an effect on reuse intention, and consumer satisfaction partially mediated. (2)The usability and the provision of medical information were partially mediated by the involvement, which also affected the intention to reuse. (3)Only reliability showed an age-moderated effect. In reliability and re-use intent, age was a moderated mediating effect that controlled the effect of consumer satisfaction. Practical Implications: The results of this study provide initial data of mobile app services centered on hospitals and prove the type of consumer usage. It suggests that it can be used to attract potential consumers of hospitals and strategies to increase the use of mobile apps.

• Journal of Korean Society of Rural Planning
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• v.29 no.4
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• pp.191-200
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• 2023

This study aims to estimate the value of environmental services that could be generated by seawater flowing in the Geumgang Estuary by using meta-regression for benefit transfer. The environmental services that can be generated by seawater flowing are assumed to be improved water quality, increased biodiversity, and enhanced water-friendly effect. The analysis was conducted using 122 data from 28 studies from EVIS. The results show that households in the neighborhood where seawater is distributed are willing to pay about KRW 46,918, KRW 7,752, and KRW 7,859 per year for improved water quality, increased biodiversity, and enhanced water-friendly, respectively. The WTP of the national households other than neighboring households was found to be KRW 19,401, KRW 3,206, and KRW 3,250 for the three environmental services, respectively. The WTP for water quality improvement is higher than that for biodiversity increase and water-friendly effect increase, which may be due to the fact that water quality improvement is an environmental service that is close to the use value. In addition, neighboring households have a higher WTP than national households because neighboring households are more likely to evaluate the benefits of seawater flowing as a use value, while national households are more likely to evaluate it as a non-use value.

• Korean Journal of Ecology and Environment
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• v.39 no.1 s.115
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• pp.41-51
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• 2006

The influence of land use and pollutant source on water quality was investigated using 3-yrs monitoring data major influent stream in Hwaong reservoir watershed. The seven water quality station (N1, N2, J1, J3, J4, E2, E3) were used analysis of land use and pollutant effect, and six water quality station (N3, N4, J2, J5, E1, E4) were used analysis of waster quality status. Water quality parameter were positively correlated with residential and forest, negatively with paddy and upland especially during dry period. During wet period, correlation between land use and water quality was less apparent. Population and livestock density was correlated well to water quality parameter than just number of population and livestock. The watersheds studied are mainly non-urban and their land uses are similar to typical watershed of other estuarine reservoirs, therefore, the correlation developed in this study might be helpful to manage other estuarine reservoir watersheds.