• 대한안전경영과학회지
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• 제14권1호
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• pp.189-200
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• 2012

Many companies have endeavored to build a quality cost management system in order to be more productive business organization. This study shows the detail procedures of constructing a quality cost management system which is believed to be appropriate for their business system. That is, the method to calculate the quality cost and the linking logic between the quality improvement and its financial impact are explained based on a particular industry case. In this sense, the changes of business performance measures such as market share, customer satisfaction, etc. were analyzed in the longitudinal perspective for the consecutive 4 years (2003~2006). As the quantitative results of this study, the improvement activities based on the quality cost management system resulted in the 32% reduction of quality cost and the 121% increase of business profit, compared 2005 with 2006. In the qualitative perspective, the successive practice of quality cost reduction and the job information sharing in business unit were obtained by providing the best practices and bench-marking cases. Finally, the customer satisfaction has increased so that the customer-friendly management system has been accomplished. With these efforts, the 3.4% increase of the market share and the 3% increase of the customer satisfaction were obtained in 2005. As the future study, the current study can be extended to the concept of COPQ (cost of poor quality) which focuses on the hidden quality cost of the whole business activities. Such extension of analysis will help us understand the wider role of a quality cost management system in the business.

• Physical Therapy Rehabilitation Science
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• 제9권4호
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• pp.261-268
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• 2020

Objective: This study was conducted to provide basic data on physical function improvement activities of elderly care facilities by identifying the degree of physical improvement activities of elderly caregivers. Design: Descriptive correlational study. Methods: The instrument of this study consisted of 12 questions on the general characteristics of the subject. For the assessment of improvement in physical function activities, the measuring tool used for the elderly consisted of a total of 20 questions. For data analysis, Pearson's correlation coefficient & Spearman's rho and multiple regression were used. Results: The higher the age of the subjects, the lower their educational background (r=-0.273, p<0.05), and the higher the probability of having a religion (r=-0.258, p<0.05), the more stable the employment type (r=-0.333, p<0.05). The higher the level of education, the higher the monthly income (r=0.187, p<0.01), and the shorter the career (r=-0.204, p<0.05). The more stable employment, the more unstable duty (r=-0.245, p<0.05), and the more unstable work, the higher the monthly income (r=-0.206, p<0.05) and the longer the career, the higher the monthly income (r=0.247, p<0.05). The more stable the employment, the more activities to improve physical function were found (r=0.341, p<0.05), and the more unstable the duty, the more activities to improve physical function were found (r=0.321, p<0.05), and the higher monthly income, the less physical function improvement activities (r=-0.196, p<0.05). Conclusions: It is necessary to provide regular services by a dedicated physical therapist for physical function improvement activities in order to improve the quality of life of the elderly in the future.

• 품질경영학회지
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• 제38권2호
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• pp.180-189
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• 2010

For the success of total six sigma innovation, it is necessary to improve the suppliers' quality in the supply chain. This paper presents the deployment and support system of six sigma innovation for supply chain quality improvement, with the application to an aerospace production company. The process of project selection, project implementation, financial effect verification, benefit sharing is presented. This paper will benefit the companies which are going to enhance all the companies in the supply chain via six sigma activities.

• 한국컴퓨터정보학회논문지
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• 제23권12호
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• pp.115-122
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• 2018

As the proportion of software in weapon systems increases, the impact of software on the overall system is growing. As a result, software quality management becomes important, and related regulations and work manuals for quality assurance activities at each stage in the R & D process are becoming more sophisticated. However, due to the characteristics of the weapon system software that is developed as a customized form for the purpose of a specific mission, there are limits to specifying and definitizing the detailed requirements (upper and lower level) according to various operational concepts during the development process. Due to this, software modification (patch change, shape change due to upgrade, etc.) occurs on account of many defects and performance improvement in the mass production and operation stage after the development is completed. In this study, we analyze the characteristics of these weapon system softwares and propose quality improvement methods based on ISO / IEC / IEEE 29119 test method.

• 한국엔터테인먼트산업학회논문지
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• 제14권7호
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• pp.501-509
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• 2020

본 연구의 목적은 힘든 일 활동의 적용에 따른 지적장애인의 문제행동과 수면의 질, 삶의 질의 변화를 분석하여 이에 대한 기초자료를 제공하는 데 있다. 본 연구의 대상은 지적장애인 10명이며, 대상자들에게 힘든 일 활동을 12주간 적용하였다. 힘든 일 활동의 적용에 따라 문제행동과 수면의 질, 삶의 질을 평가하였으며, 문제행동은 한국판 적응행동검사 도구를 활용하였고, 수면의 질은 수면의 질 평가도구를 활용하여 평가하였다. 삶의 질은 Satisfaction with Life Scale 평가도구를 활용하여 평가하였다. 그 결과 힘든 일 활동의 적용에 따라 대상자들의 문제행동이 감소하였고, 수면의 질과 삶의 질이 향상되었다. 힘든 일 활동의 적용은 지적장애인의 문제행동을 감소시키고, 수면의 질과 삶의 질을 향상시키는 데 기여할 수 있다. 이에 따라서, 지적장애인들에게 힘든 일 활동의 적용을 고려할 필요가 있을 것이다.

• 정보처리학회논문지D
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• 제12D권1호
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• pp.91-102
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• 2005

과거 소프트웨어 품질은 곧 제품품질이란 인식이 지배적이었다. 하지만 현대에 소프트웨어가 거대화되고 복잡해짐에 따라 제품품질만을 가지고서는 고객의 요구조건에 맞는 양질의 소프트웨어를 제작하는데 있어 한계가 있었다. 이러한 이유로 현재 국내외 많은 기업들은 프로세스 개선을 통한 제품품질 향상을 위하여 노력을 기울이고 있다. 프로세스 개선활동 중 측정 활동은 프로세스 개선에 대한 효과를 향상시키며, 프로세스 개선 활동을 파악하고, 이를 효과적으로 구현하는데 있어 많은 도움을 줄 수 있다. 본 논문은 현재 국내외 많은 기업들이 프로세스 개선 모델로 채택하고 있는 CMMI를 기반으로 측정 프로그램에 관한 연구를 수행하였다. CMMI의 프로세스 영역 중 측정 프로세스 수립에 대해서 다루고 있는 MA 프로세스 영역을 기반으로 측정 프로그램을 수립하였으며, 이렇게 개발한 측정 프로그램을 통해 CMMI 각 레벨 별로 측정 프로그램이 어떠한 차이를 두고 있으며, 어떻게 측정 프로그램을 작용할 지에 대해 연구하였다. 본 연구를 통해 CMMI 기반의 프로세스 개선을 수행하고 있거나 시작하려는 기업들에게 측정 프로그램 수립 지원할 수 있으며, 더 나아가 레벨 별로 진화하는 측정 프로그램의 로드맵을 제시하고자 한다.

• 품질경영학회지
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• 제26권2호
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• pp.61-81
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• 1998

This research studies the role of IT (Information Technology) in improving productivity of a company through samll group activities. For this purpose, this research analyzed the samll group activities of the company as to how IT was employed bo improve business processes. Cases of small group activities that were conducted from January, 1996 to December, 1996 in a Korean company (name withdrawn) were analyzed. Eight out of eleven small group activities have been studied. They were examined as to the effect of IT in time and cost savings, reduction in manpower and so on. TQM is the activity of process improvement based on the existing processes in pursuit of satisfaction of customers' needs. This study analyzed how IT was used to solve the current problem in business processes. As a result of the case study, it is found that TQM activities with IT could reduce expenses significantly. More specifically, expenses have been cut down by 56% a year on average. By improving the business processes through the activities of TQM which used IT, companies could remove the unnecessary business processes and the duplicated business processes. In other words, with the use of IT in TQM activities, they could move closer to goals of the satisfaction of the customers' needs by reducing expenses and time. This study examined the role of IT from the point of view of business process improvement. Internally, IT has a positive impact on reducing expenses, processing time, manpower and so forth. Externally, it plays an important role of company's gaining competitive advantage through the satisfaction of customers and stakeholders. In conclusion, the proper use of IT will significantly increase the performance of a company.

• 한국멀티미디어학회논문지
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• 제18권1호
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• pp.42-51
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• 2015

In this paper, we analyze the quality status of Health and Welfare division's standardized log and asses the characteristics of the institutions' logs analysis to establish the criteria to minimize hazards and control the quality of log's institutional details to limit extraction. As a result, extraction condition's proposed development direction to adequately assess and control health and welfare abuses privacy control target log. This improvement over the status and quality of information shared with relation to institutional work of the log quality characteristics is made possible. In addition, quality control and inspection standards were prepared in accordance with the institutional log characteristics. Future research will include performing continuous analysis and improvement activities on the quality of logs with integrated control of sharing personal information and distributing information about logs' quality to proactively target organ. Therefore, we expect that correcting proactive personal information misuse and leakage is possible to achieve.

• 품질경영학회지
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• 제51권2호
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• pp.297-313
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• 2023

Purpose: The purpose of this study is to investigate the causes of shifting errors reported in military tracked vehicles and to improve related quality to prevent recurrence. Methods: A systematic disassembly and inspection of the transmission is carried out and an experimental simulation is conducted to reproduce the shifting error phenomenon. Electrical characteristic tests are subsequently performed and microscopic observation is also carried out on the disassembled connector parts such as pins and fractured surfaces. Results: Oil contamination and swelling deformation are observed in the connector to the vehicle due to oil leakage of its counterpart connector to the transmission. This causes electrical contact failure between both connectors in the fastened state, and it is found that shifting error of the tracked vehicle could occur subsequently. To prevent the recurrence of this phenomenon, comprehensive quality improvement is conducted including product improvement of the wiring harness assembly and strengthening activities for quality control and preventive maintenance. Conclusion: This study is expected to be helpful as a prior case study for cause analysis and recurrence prevention in the event of similar cases in the future.

• 한국의료질향상학회지
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• 제3권2호
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• pp.86-97
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• 1997

Background : It is a primary goal for hospital personnel to improve the quality of patient care. In Korea the concept of quality assurance has been spread over the last five years. Many hospitals have implemented quality assurance programs that fit their own philosophy and needs. As a result, they are supposed to have different experiences and attitudes toward quality assurance. To investigate their diversity will be helpful to have a direction to the future and to enhance the quality assurance activities in Korean hospitals. Objectives : The aim of this study is to obtain information about hospital personnel's attitude and opinion toward quality assurance in hospitals. Methods : A questionnaire was developed which consisted of five parts; the general characteristics of respondent, the concepts of quality assurance, need for quality assurance program, current status of quality improvement activities, and participation in programs. Using the registry of Korean hospitals, 102 hospitals with more than 400 beds were selected. Questionnaires were mailed to hospital staffs of each hospital; top managers, clinical department heads, registered nurses, medical recorders, and administrators. Results : Of 2038 questionnaires sent, 877 were returned, giving response rate of 44%. Most respondents(70%) regarded quality assurance as efforts to provide patient with care in highest quality and to improve effectiveness or resource utilization. Ninety-nine percent of respondents agreed to need for quality assurance in their hospitals. There were current quality improvement programs implemented in the department of 553 respondents(62%), and most of the(85%) have participated in at least one program. Lack of motivation was pointed out as a barrier to implement the programs. Conclusion : Although most respondents have known of the concept and need for quality assurance, this study suggests that education and motivation of hospital personnel be needed to activate the quality assurance programs in hospitals.