• Title/Summary/Keyword: Quality improvement activities

Search Result 600, Processing Time 0.028 seconds

A Case Study of Software Quality Improvement (소프트웨어의 품질개선을 위한 사례연구)

  • Jeong, Hyun-Seok;Hwang, In-Soo;Yang, Hae-Sool
    • The KIPS Transactions:PartD
    • /
    • v.10D no.4
    • /
    • pp.727-734
    • /
    • 2003
  • Recently various quality assurance activities have been applied in software industry for the purpose of software qualify improvement, and the ultimate target of those activities are focused on removing defects from its developed applications. We declared "ZERO DEFECT 21" movement on March 1999 whose purpose is to deliver defect-free applications to the customer. In this paper we would like to introduce the followings $\circled1$ Approaching Methods, $\circled2$ Achievements of "ZERO DEFECT 21". After accomplishing first you of "ZERO DEFECT 21" movement which consist of Audits and Software inspections, we could get the following improvement . $\circled1$ due to conducting the "Audits," we could prevent 22 cases of customer claims, enhance 11.7% of design quality and improve 23.3% of deliverable reusability : $\circled2$ also, due to conducting the "Periodic Sampling inspection and Final inspection," we could enhance 123% of defect rate compared with early stage of development and 247% of defect rate compared with previous yew. Based on the survey results, we could conclude that "ZERO DEFECT 21 " movement provides confidence to project team members and reliability to our customers.ce to project team members and reliability to our customers.

The Effect of Peer Review Activities on Qualitative Changes in Lab Reports (동료 검토 활동이 실험보고서의 질적 변화에 미치는 영향)

  • Park, Sung-Hye;Kang, Seong-Joo;Jang, Eun-Kyung
    • Journal of The Korean Association For Science Education
    • /
    • v.30 no.8
    • /
    • pp.988-1001
    • /
    • 2010
  • The purpose of this research was to investigate how the peer review activity of lab report in the problem-solving experiment effected on the description ability and the quality improvement. The students who were taking the general chemistry experiment course were the subjects for this study. They finished lab reports and received peer review from their peers more than two times. The students who got feedback answered on peer review, revised their reports, and subsequently, completed final reports. The result showed that peer review affected the qualitative improvement of the lab report, specially in the process of 'designing experiment' and 'drawing conclusion and evaluation'. Students could organize their thoughts through writing lab reports. During this process, peer review activities provided the opportunity of self-examination and the way for viewing as objective standpoint. Moreover, the activities established communication fields for exchanging mutual opinions and learning.

An Empirical Study on the Fitness between Manufacturing Technology Strategy and product Structure - Based on Korean Electric and Electronic Industry - (제품구조와 생산기술간의 적합성에 관한 실증적 연구 - 우리나라 전기 . 전자산업을 중심으로 -)

  • 이경환;임재화
    • Proceedings of the Technology Innovation Conference
    • /
    • 1992.12a
    • /
    • pp.119-155
    • /
    • 1992
  • Traditionally, the target of manufaturing technology strategy was derived in a efficiency, cost and productivity. So most activities of the manufacturing brought focus into the engineering technology, equipments and research and improvement of new products to maximize the efficiency. As a resell of this legacy, most of the activities of manufacturing has been executed on the method of quality improvement, development of new equipment to incense the efficiency and the research of materials for new products. Those trends, however overlook the operation management activities which is very important as a assets in competitive strategy. But the market enviornment of morden manufacturing companies faced to the uncertainty and complexity. So they need capability of competition which requires new concept of manufacturing technology strategy to grasp the competitive advantages. In this point of view, this paper deal with the empirical study in korean manufacturing technology strategy of the electic and electronic industry. For the empirical study, check list was made to survey the 98 manufacturing companies. The analysis procedures are as below. First, identify the manufacturing technology group an product structure group by each variable. Second manufacturing technology variables are segmented into product technology and vertical integration, suborder and infrastructure, to analyse the decision making pattern which derive the strategy groups. Third, by the fitness analysis between product structure group and manufacturing technology group, the economic results of a growth rate of sale and a profit rate of sale are tested. In this approach, fitness analysis between product structure group and manufacturing technology group show, as a whole, the no significant values in economic results of the company. But investigating the statistical values shows the trend that econmic result of the complany is somewhat higher when the degree of fitness of manufacturing technology strategy by product structure has high value. Concluding the remarks, the competitive advantages of company lies not in the efficiency of manufacturing systems but in the way of the structure and decision making pattern of the manufacturing system. And the cons i stoney between strategy target and manufacturing technology strategy, and the consistency of manufacturing technology strategy and product structure are the term of competitive advantages.

  • PDF

The Effect of a Computerized Pharmacist Communication Application-based SBAR Tool

  • Young Ju Cheon;Kyong Nam Ye;Jung Bo Kim;Jung Tae Kim;Sook Hee An
    • Korean Journal of Clinical Pharmacy
    • /
    • v.33 no.2
    • /
    • pp.135-142
    • /
    • 2023
  • Background: Pharmacists communicate with a variety of healthcare experts to prevent medication errors. Situation-Background-Assessment-Recommendation (SBAR) is a tool used for concise and accurate communication. In 2018, we developed the pharmacy-SBAR (P-SBAR) to deliver pharmacists intervention more quickly and effectively through quality improvement activities. Objectives: This study evaluates the efficacy of P-SBAR on pharmacists' intervention activities before and after the implementation of P-SBAR applications. We assessed the impact of P-SBAR on reducing the burden of intervention work, promoting pharmacists' participation, and enhancing the acceptance rate. Methods: This is a retrospective study of the two groups before and after P-SBAR implementation. All pharmacists' intervention records during two periods (2016-2017 and 2019-2020) were extracted from the data warehouse system at Kyunghee University Hospital at Gangdong, Seoul. The outcome was the number of inpatients and pharmacists who participated in the prescription monitoring activity, the number of interventions, and the physicians' acceptance rate. Results: Although the total number of inpatients decreased (364,753 vs. 348,229), the number of pharmacists who participated in intervention activity increased (monthly mean: 15.8 vs. 18.0, p=0.001). The total number of interventions (2,767 vs. 4,389), the frequency of full acceptance (2,018 vs. 3,710), and the monthly acceptance rate increased significantly (73.8% vs. 83.8%, p<0.001). Conclusion: P-SBAR improved accessibility and convenience by digitalizing the intervention activities performed in an offline environment. Improvement in work burden and acceptance rate using P-SBAR is expected to contribute toward reducing medication errors.

A Study on the Supplement of the Architecture Act Related to the Act of Disability Discrimination - Focusing on the Cultural and Arts Facilities - (장애인차별금지법에 대한 건축 관련법의 보완에 관한 연구 - 문화예술시설을 중심으로 -)

  • Cho, Cheol-Ho;Soh, Jun-Young
    • Korean Institute of Interior Design Journal
    • /
    • v.20 no.6
    • /
    • pp.340-349
    • /
    • 2011
  • The Act of Disability Discrimination and Rights Restriction established in 2008 states that all services including cultural and artistic activities should be fair and easily accessible for both disabled and non-disabled. While the previous society focused on providing the basic necessaries of life to disabled, the modern society gradually tuming their attention to improving quality of the life of disabled, especially in culture and art related activities. The Act of Disability Discrimination and Rights Restriction also states that the services for cultural and artistic activities should be provided from 2010. However in reality, there are contradictions among the Disability Discrimination Act, the Convenience Improvement Act for the Disabled, the Aged, and the Pregnant Woman, and the laws related architecture. So they are having difficulties technically with applying these laws. First, this research contains the comparison of domestic and foreign acts related to the legitimate accommodation uses of cultural and arts facilities for the disabled. Second, this research also lists the facts of conflict between the laws of legitimate accommodation uses for the disabled and the Architecture related laws. Finally, several suggestions are stating for the complementarily improved architecture-related laws which were based on the standard of foreign countries for the disabled.

Spillover Effects of FDI on Technology Innovation of Vietnamese Enterprises

  • HOANG, Duc Than;DO, Anh Duc;TRINH, Mai Van
    • The Journal of Asian Finance, Economics and Business
    • /
    • v.8 no.1
    • /
    • pp.655-663
    • /
    • 2021
  • This paper aims to develop a conceptual framework for determinants of spillover effects of FDI on technology innovation of Vietnamese enterprises. The research proposes a logistic regression model for assessing how enterprises' ability to implement technological innovation is affected by the presence of FDI enterprises as well as other factors that show the change through the indirect influence of FDI such as the size of the enterprise, the type of enterprise, and the skill level of the labor force or its research and development activities. Five forms of technology innovation are considered: improving production process; product quality improvement; product expansion; expanding business activities into a new field of production; and changing business activities into a new field of production. General Statistics Office of Vietnam provided survey data to collect information from 3,166 enterprises in the manufacturing and processing industry in Hanoi, which were valid for analysis. The results show that all variables of enterprise type, size, R&D, and industry have a positive impact on the selection of one of the innovation forms. Several recommendations are further suggested to take advantage of the positive effects and minimizing the negative effects of FDI for technological innovation of Vietnamese enterprises.

The effect of IT functional quality on operational quality and organizational performance (정보기술의 기능품절이 운영품질과 조직성과에 미치는 영향)

  • Ju, Ki-Jung;An, Bong-Geun
    • Journal of Korea Society of Industrial Information Systems
    • /
    • v.16 no.3
    • /
    • pp.137-147
    • /
    • 2011
  • In this study, an analysis was conducted to investigate the process how information technology(IT) quality affects organizational performance. Acquisition of IT by itself is not sufficient for the improvement of organizational performance, which additionally requires the operations activity using IT to meditate between IT and organizational performance. This study classified the IT quality into functional quality and operational quality. The functional quality is defined as intrinsic characteristics of IT itself while the operational quality is defined as effective support of IT for organizational management activities. Our research model proposed that the functional quality has indirect effect meditated by the operational quality on organizational performance. The statistical test using structural equation modelling in empirical research showed insignificant direct effect and significant indirect meditation effect of the functional quality on organizational performance via the operational quality. This paper concludes with contribution of this study, managerial implication of the research findings and further research issues.

A Study of Research on Related Driving Rehabilitation (운전재활과 관련된 연구에 관한 고찰)

  • Kim, Bora;Lee, Hyunjin
    • Journal of The Korean Society of Integrative Medicine
    • /
    • v.2 no.3
    • /
    • pp.23-30
    • /
    • 2014
  • Purpose : The purpose of this study was to grasp the general status and trend of the driving rehabilitation research focusing on interested topics, study subjects, therapeutic approaches, study designs, etc. Methods : It targeted 18 papers published in the RISS (Research Information Service System) from 2000 to 2014, and performed a descriptive statistical analysis by classifying these papers to topics, study subjects, study forms, study designs, study fields, and researchers. Results : As a result of the analysis, for the study form in the driving rehabilitation field, the rate of experimental papers was 61.1%, the highest. Major study subjects turned out to be occupational therapists, the disabled, and the aged, in order. For the study quality and design, the rate of survey and non randomized-single experimental study, which correspond to stage IV, was the highest, and the general study quality was found to be low. For the study field, the rates of the roles and recognition of occupational therapists, evaluation on driving ability of the disabled, and institutional improvement and future measures were the highest, each of which being 16.7%. Conclusion : Through this study, major study subjects and study quality in the driving rehabilitation field could be grasped, and it could be found that for development of the driving rehabilitation field, higher quality researches on more various study subjects would be needed in the future.

Examination of funeral service concept and role of Service-Dominant Logic (서비스중심논리의 장례서비스 개념과 역할 고찰)

  • Lee, Pil-do;Lee, Jeungsun
    • Journal of Service Research and Studies
    • /
    • v.10 no.3
    • /
    • pp.43-53
    • /
    • 2020
  • A service involves a human interaction between a consumer (customer) and a provider (service worker). In particular, services in today's intangible economy are understood as creative activities that exercise human capital as related goods. Since most service activities are human activities, not objects, they depend on direct interaction between users and service workers, and funeral services are understood as human activities provided by service providers to service targets (deceased, families, condolences). In other words, the funeral service is a service for the deceased, survivors, and condolences in a special situation of death, and can be viewed as a human activity that is exerted by the integration of the interactions between service workers, survivors, and condolences. Functions of funeral services expand for convenience of consumers through the smooth provision of funeral supplies and a variety of complex interpersonal services so that the deceased can perform solemn funeral ceremonies. In this study, the concept and role of funeral services were studied in order to find the direction of funeral services centering for next of kin(families) and condolences, who are the subjects of services from a service-oriented logic perspective. In order to derive meaningful results of people-centered funeral services, funeral services and funeral supplies are classified from the perspective of dynamic resources, guarantees consumers a wide range of funeral choice, and customer dissatisfaction and improvement requests are handled transparently. It suggested a possible plan. Now, in order to improve the quality of life, it is necessary to make efforts to improve the quality of funeral services that improve the quality of death.

The Effects of Multimodal Cognitive Intervention Focused on Instrumental Activities of Daily Living(IADL) for the elderly with High-risk of Dementia : a Pilot Study (도구적 일상생활에 초점을 둔 복합인지중재 프로그램이 치매고위험군 노인에게 미치는 영향 : 예비연구)

  • Park, Kyoung-Young;Shin, Su-Jung
    • Journal of Convergence for Information Technology
    • /
    • v.9 no.5
    • /
    • pp.210-216
    • /
    • 2019
  • The purpose of this study is to investigate the effect of the multimodal cognitive intervention focusing on instrumental daily life on the cognitive function, depression and quality of life of the elderly with high-risk of dementia. This study was conducted on 24 elderly people with high-risk of dementia who participated in cognitive rehabilitation program from March to June, 2018 in Chungbuk A region. The intervention was applied to cognitive training and creative activities related to instrumental daily life. MMSE-DS, Subjective Memory Complaints Questionnaire, Short Geriatric Depression Scale-Korean version and Geriatric quality of life - Dementia were performed before and after the intervention. We confirmed that the subjects showed significant improvement in Subjective Memory Complaints and Quality of Life, but showed no significant changes in cognitive function and depression after the intervention program. Through this study, it was confirmed that this program which can affect the real life of the elderly can be usefully applied in the community. In the future, it will be necessary to develop a program that utilizes more diverse instrumental activities of daily living.