• Title/Summary/Keyword: Quality assurance systems

Search Result 303, Processing Time 0.024 seconds

A STUDY OF PROCESS PARAMETER MONITORING AND INTELLIGENT QUALITY ESTIMATION DURING RESISTANCE SPOT WELDING

  • Kim, Taehyung;Yongjun Cho;Kim, Yongjae;Sehun Rhee
    • Proceedings of the KWS Conference
    • /
    • 2002.10a
    • /
    • pp.330-335
    • /
    • 2002
  • Resistance spot welding is one of the most widely used processes in sheet metal fabrication. Quality assurance of welding has been important to increase the productivity. In this study, weld quality estimation using primary circuit dynamic resistance applied to the in-process real-time systems. For quality estimation, factors relating to quality were extracted from the dynamic resistance, measured in the timer. The relationship between these factors and weld quality was determined through a artificial neural network model. This method has the advantage over the conventional one, such as obtaining the quality information without the use of extra devices.

  • PDF

Real Time Quality Assurance with a Pattern Recognition algorithm during Resistance Spot Welding (패턴 인식 기법을 이용한 저항 점 용접의 실시간 품질 판단)

  • 조용준;이세헌
    • Journal of Welding and Joining
    • /
    • v.18 no.3
    • /
    • pp.114-121
    • /
    • 2000
  • Since resistance spot welding has become one of the most popular sheet metal fabrication processes, a strong emphasis is being put on the quality of the welds. Throughout the years many quality estimation systems have been developed by many researchers to ensure weld quality. In this study, the process variables, which were monitored in the primary circuit of the welding machine, are used to estimate the weld quality with Hopfield neural network. The primary dynamic resistance is vectorized and stored as five patterns in the network. As the welding is done, the dynamic resistance patterns are recognized and the quality is estimated with the proposed method. Due to the primary process variables, it is possible to utilize this algorithms as an in-process real time quality monitoring system.

  • PDF

An Empirical Study on Measuring Service Quality of Fast-Food Industry using Analytic Hierarchy Process (AHP 모형을 이용한 패스트푸드산업의 서비스품질 측정에 관한 실증적 연구)

  • Lee, Hoe-Sik;Choi, Yong-Jung;Lee, Phil-Jae
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.28 no.4
    • /
    • pp.7-13
    • /
    • 2005
  • Many domestic studies related to service quality are performed but the study on computing Service Quality Score is not yet activated. Because Service quality measurement plays an important role in assessing service performance and diagnosing service problems, it is very important that service quality is measured exactly. Therefore this study offered realistic approach method for computing Service Quality Score by using T.L. Saaty's Analytic Hierarchy Process technique. That is, Service Quality Score of this study is computed by using customer's priority(weights) for five dimensions(Tangible, Reliability, Assurance, Responsiveness, Empathy). This method is more realistic than the existing method computed by an arithmetical average of dimension's variables.

Development of e-Service Quality Models for Mobile SNS Platform Analysis (모바일 SNS 플랫폼 분석을 위한 e-서비스 품질 모형의 개발)

  • Kim, Chong Su
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.37 no.4
    • /
    • pp.90-97
    • /
    • 2014
  • The mobile SNS is a promising e-service platform of the future. However, measuring its service quality is a challenge. An appropriate model for measuring service quality is required. This paper proposes e-service quality models for analyzing mobile SNS platform quality, based on previous service quality researches. An empirical study is performed on the proposed models. The results show that constructs of existing e-service models such as responsiveness and assurance do not fit the mobile SNS platform, and that loyalty and value are better measures for mobile service quality.

A Study on the Development of Service Quality Scale in Traditional Market for Big Data Analysis

  • HWANG, Moon-Young
    • Korean Journal of Artificial Intelligence
    • /
    • v.7 no.1
    • /
    • pp.23-59
    • /
    • 2019
  • The purpose of this study is to develop a measure of service quality in the traditional market by examining previous research on the service quality of the traditional market studied so far. After defining basic concepts through definition of traditional market and existing studies, 5 categories of configuration items for SERVQUAL measurement in traditional market were made up based on existing researches related to definition of service quality and service quality of traditional market. A survey was conducted on the items that fit the intention of this study and various statistical analyzes were conducted. Statistical analysis was performed using SPSS 22.0 and AMOS 22.0. The reliability of the items was measured by the reliability test, and the predictability and accuracy of the items were examined. The validity of the measured variables was verified through confirmatory factor analysis. Reliability, empathy, responsiveness, certainty, and tangibility were the most important factors in this study. Responsiveness factors include communication, time reduction, real time, promptness. Assurance factors include the assurance of delivery, prompt answers, product knowledge items. Tangibility factors include, convenient device systems, location information, presence as a fact, and as a result, the latest modern items are adopted. The quality of service in the traditional market developed in this study was found to be good in reliability and validity test. Confirmatory factor analysis result using structural equation model also met the conformity index standard. If service satisfaction is measured based on this research, basic data can be presented to policy makers who implement policies on traditional markets to make the right decisions. In addition, it will be able to provide traditional market operators with operational strategy and marketing data. In the future, based on the traditional market service quality scale developed in this study, it is necessary to grasp the factors to be continuously managed to improve the service quality of the traditional market, user satisfaction, and intention to use.

A Study for the Establishing Method of Product Standard - Mainly for the Quality Function Development - (제품규격 작성방법에 관한 연구 -품질기능전개기법적용중심으로-)

  • 한정오
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.15 no.26
    • /
    • pp.49-58
    • /
    • 1992
  • It is the greatest task to prescribe accurately and concretely consumer's needs of qualities into the product standards in an enterprise manufacturing and sailing products, From this point of view, Quality Function Deployment system is introduced to inguire into the establishing method of product standards closely Above all, the decision of quality characteristic in the product standards and the estblishing method of product standard are introduced to satisty in this repord. Applying to the product standards in Qulity Function Deployment system, frst it is systematically brought quality function to consumer's needs of qualities into the products. Second the method is concerned with quality function assurance applied in induction of product quality. Also it is available to establish method of product quality level in almost every company.

  • PDF

A study on the Effectivness of Hand-made Paraffin Thyroid Phantom (Paraffin을 이용한 Thyroid Phantom제작에 따른 유용성에 관한 연구)

  • Park, Soung-Ock;Lee, In-Ja
    • Journal of radiological science and technology
    • /
    • v.30 no.3
    • /
    • pp.237-243
    • /
    • 2007
  • Phantoms are very necessary for quality assurance of radio nuclides imaging systems to maintain standards and to ensure reproducibility of test. General quality assurance and instrument quality control are essential in every hospital. The human tissue equivalent materials are aluminum, areryl, water and epoxy..etc. It is very important to select optimum equivalant materials for a phantoms in QC. Especially, paraffin is very similar with human soft tissue in X or Gamma-ray physical characteristics and easy to buy with economically. We made a paraffin thyroid phantom and compare with thyroid areryl phantom, also used commercially in practice. Two small size cold spots(3 and 6 mm diameter) and a hot spot(3 mm diameter) embeded in paraffin phantom. And imaged with $^{99m}TcO_4$ by camera for analysis about spatial resolution and noise at the hot and cold spots. We got some results as below : 1. No difference in counting rate and noise between both arcryl and paraffin thyroid phantoms. 2. The best spatial resolution can be seen 6 cm distance between pinhole collimator and thyroid phantoms(arcryl and paraffin). 3. More optimal spatial resolution could acquired in paraffin thyroid phantom. Paraffin is very similar with human soft tissue in atomic number, density and relative absorbtion function, and can be shaped easily what we wanted. So we can recommendation paraffin as quality assurance phantom because its usefulness, economical benefit and purchasability.

  • PDF

Variable Sampling Inspection with Screening When Lot Quality Follows Mixed Normal Distribution

  • Suzuki, Yuichiro;Takemoto, Yasuhiko;Arizono, Ikuo
    • Industrial Engineering and Management Systems
    • /
    • v.8 no.3
    • /
    • pp.131-138
    • /
    • 2009
  • The variable sampling inspection scheme with screening for the purpose of assuring the upper limit of maximum expected surplus loss after inspection has been proposed. In this inspection scheme, it has been assumed that a product lot consists of products manufactured through a single production line and lot quality characteristics follow a normal distribution. In the previous literature with respect to inspection schemes, it has been commonly assumed that lot quality characteristics obey a single normal distribution under the condition that all products are manufactured in the same condition. On the other hand, the production line is designed in order that the workload of respective processes becomes uniform from the viewpoint of line balancing. One of the solutions for the bottleneck process is to arrange the workshops in parallel. The lot quality characteristics from such a production line with the process consisting of some parallel workshops might not follow strictly the single normal distribution. Therefore, we expand an applicable scope of the above mentioned variable sampling inspection scheme with screening in this article. Concretely, we consider the variable sampling inspection with screening for the purpose of assuring the upper limit of average outgoing surplus quality loss in the production lots when the lot quality follows the mixed normal distribution.

A Study on Requirements and Application of Quality Process Audit and the Effect of Establishing the Defense Quality Management System (품질공정심사의 요구사항과 적용사례 및 국방품질경영시스템 구축 효과에 대한 연구)

  • Yoon, Cheol Geun;Park, Jong Hun;Lee, Sang Cheon
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.45 no.2
    • /
    • pp.1-11
    • /
    • 2022
  • In this paper, we investigate the requirements of QPA(Quality Process Audit), which is a process quality audit system for secondary defense contractors, compared with those of DQMS(Defense Quality Management System). And evaluate whether the deployment of QPA meets the DQMS certification requirements through the case example of Company H. The evaluation items of QPA are composed of five categories such as Material Management, Incoming Inspection, Manufacturing Process, Product Evaluation, and Packaging Management. The QPA requirements are mainly related to the chapter 7(support) and chapter 8(operation) of DQMS standards. In this view point, QPA can be expected as an effective audit for suppliers preparing for DQMS certification. In the case example, we evaluate the results and effects of improvement due to QPA and compare it with the case of DQMS. QPA can be used as appropriate quality management standards of secondary and tertiary defense contractors and can provide the basis guidelines for the preparation of implementation steps in DQMS certification.

Relevance of E- Learning and Quality Development in Higher Education

  • Arshi Naim;Sahar Mohammed Alshawaf
    • International Journal of Computer Science & Network Security
    • /
    • v.24 no.1
    • /
    • pp.187-195
    • /
    • 2024
  • This is an extended paper explaining the role of E-learning and quality development in the current situation. Amid Covid:19, E-Learning has achieved a new miles stone in imparting education and all levels of institutions have transformed their learning platform from face to face to virtual learning. In this scenario E-Learning is facing two major challenges, first to ensure the ability of computer systems or software to exchange and make use of information on virtual platform (interoperability) and secondly, developing quality learning through e-Learning. To impart learning and teaching (L&T) through E-learning, Middle East University (MEU) has adopted Learning Management Services (LMS) through Blackboard. The university has three types of L&T methods; full online, Blended and Supportive. This research studies the concept, scope and dimensions of interoperability (InT) of E-Learning in MEU then the connection and interdependence between with quality development. In this paper we have described the support and the importance of finest standards and specifications for the objectives of InT of E-Learning and quality development in MEU. The research is based principally on secondary data observed from MEU E-Learning deanship. Also sample of 20 E-Learning experts at MEU were given closed ended as well as semi closed questionnaires for evaluating the assurance of InT of E-Learning and quality development. These experts are mainly certified online facilitators and admin staff. Results provide the verification of application and presence of InT of E-Learning and assured the quality development process in MEU.