• 품질경영학회지
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• 제5권1호
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• pp.3-10
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• 1977

The research on the process capability is the basis for quality design, operation standard and so on. In this study, histogram of the measured value for the cutting process and calculation of the capability factor Cp are established, resulting in the classification of 4 grades, and necessary measures for them are presented. The advancement of productivity is the most significant result of this study. The processing time per piece for those stabilized processes having the capability factor 1.33 and above is lessened, and the advancement in quantity capability is made possible permitting dispersion of standard up to the tolerance limit. The exact knowledge of process capability is most important for the quality design system. For the efficient application of this result of the research, a systematic and positive cooperation by the whole company members is needed.

• 경영과학
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• 제24권1호
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• pp.147-160
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• 2007

Six Sigma's concept has long been used as an effective way of restructuring the management process of a firm. In literature regarding Six Sigma, a number of successful cases were reported, where Six Sigma based management activities could enhance firm's strategic performance dramatically for year. However, there exist very few researches investigating the effect of Six Sigma on process innovation and quality improvement. Therefore this study propose a research model testing whether Six Sigma innovation could improve process innovation and quality improvement by industrial classification. We collected 332 valid questionnaires from expert in Six Sigma activities, and applied PLS. Empirical results showed that Six Sigma activities could contribute to process innovation and quality improvement.

• 대한안전경영과학회지
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• 제7권1호
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• pp.87-100
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• 2005

This paper studies on the quality problem for the Reley using the 6 sigma process. The application of 6 sigma process suggested reliable and valuable statistical data for the quality of the Relay at the production line. In the measurement step in 6 sigma process, the FMEA(filure mode effect analysis) were used for the detection of problem source. The application of 6 sigma process gave the improving method for the quality of the Relay. Consequently the 6 sigma process was proved very effective for the quality problem reducing at the production line.

• 산업경영시스템학회지
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• 제5권6호
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• pp.55-62
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• 1982

Mechanical characteristics of nodular graphite cast iron has found to tan higher utilization to the gray cast iron. So, Nodular graphite cast iron is used as a basic material in mechanical industry. Great demand of Nodular graphite cast iron is expected to increase due to the sharp development in mechanical and automobile industry. Therefore, Nodular graphite cast iron requires not only good quality product but experienced skills in manufacturing process. But there exist a lot of difficulties to manufacture nodular graphite cast iron than gray cast iron in manufacturing process. In this study, the following topics are studied for good quality product of nodular graphite cast iron. $\circled1$ Activities of managerial staff. $\circled2$ Qualite control method in manufacturing process. $\circled3$ Manufacturing process system. As a result of the study, a intensive Quality control activities should be applied and reinforced at each stage of manufacturing process rather that at the last stage of final product.

• 간호행정학회지
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• 제1권2호
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• pp.338-348
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• 1995

We need to continuously evaluate for nursing quality and the outcome to reflect nursing, to repair and improve of nursing. The first problem for nursing quality improvement is development of evaluation tool for the quality of nursing care. We need a system for quality assurance evaluation that is, development and framework of evaluation tool for nursing care quality. The purpose of this study was attempted to develop an evaluation tool for the quality of nursing care in musculoskeletal disorder patients. The approach method of nursing quality for the development of the tool in this study was process evaluation framework. The study were devided dvelopment process and reliability, validity verification process. The subjects of development process of this tool are three nursing export groups, and the subject of reliability, validity verification process are 20 samples of two university hospital in seoul, who were within discharge 3 months after admission treatment in musculo-skeletal disorder. Data for this study was collected from March 10 to April 13, 1995. The development process of the tool were as follows : 1. Make preliminary list of the tool by focal group were constituted 12 clinical nurses. 2. Modify and add preliminary list by 4 nursing expert panel. 3. Calculate content validity of the tool by 25 nursing expert panel of judge. 4. Verify reliability and validity of the tool. 5. Finalize an evaluation tool for the quality of the nursing care in musculo-skeletal disorder. The results of this study were as follows : 1) Development an evaluation tool for the quality of nursing care in musculo-skeletal disorder. (1) The evalution tool of this study was developed 5 standards, 33 criterias and 133 indicators. (2) 5 standards were divided according to Nursing Process. from standard 1 to standard 5, involved criterias were each 6(18%), 3(9%), 3(9%), 15(46%), 6(18%). 2) Verify reliability and validity of the tool. (1) Score of adequate degree for content validity of 33 criterias and 133 indicators were every average 2.82. (2) Inter-rater reliabilities(consentaneity score) of the tool by pearson correlation coefficient between three raters were : r=.7506, r=.8934, r=.6695. and Inter-rater reliabilities by single-facet crossed design were : r=.7464. (3) The alpha coefficient relating to internal consistency was .8524 over all 30 items of 33 criterias of developed tool. (4) Score of the quality of nursing care following to generaal characteristics of this study subjects were stastically significant differences according to educational level (F=2.93, p=.029)and diagnosing classification (F=2.50, p=.042). Through this study, I'm sure that the developed tool for the quality of patient care in musculo-skeletal disorder will show the way of more improvement of the quality of nursing care and effective nursing interventions.

• 대한산업공학회지
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• 제39권4호
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• pp.271-277
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• 2013

In spite of the emphasis on quality control in auto-industry, most of subcontract enterprises still lack a systematic in-process quality monitoring system for predicting the product/part quality for their customers. While their manufacturing processes have been getting automated and computer-controlled ever, there still exist many uncertain parameters and the process controls still rely on empirical works by a few skilled operators and quality experts. In this paper, a real-time product quality monitoring system for auto-manufacturing industry is presented to provide the systematic method of predicting product qualities from real-time production data. The proposed framework consists of a product quality ontology model for complex manufacturing supply chain environments, and a real-time quality prediction tool using support vector machine algorithm that enables the quality monitoring system to classify the product quality patterns from the in-process production data. A door trim production example is illustrated to verify the proposed quality prediction model.

• Journal of Nutrition and Health
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• 제37권8호
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• pp.712-721
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• 2004

The objective of this study was to evaluate the microbiological quality of heating and after-heating processed foods for implementation of a HACCP system in day-care center foodservice operations. The evaluating points were microbial assessment and temperature of foods during receiving, cooking, and serving in heating process. In non-heating process, in addition to monitoring microbial assessment of food during preparation, cooking, and serving steps, the microbial populations of employees' hands and utensils and serving temperature were also evaluated. Microbiological quality was assessed using 3M Petrifilm$^{TM}$ to measure total plate count and coliforms for foods and utensils and Staphylococcus aureus for hands in five Gumi day-care centers. Microbiological quality assessment for foods and utensils is summarized as follows. Microbiological quality of the heating processed foods was satisfactory for cooking and serving steps. The internal temperature of food was above 74$^{\circ}C$. However, temperature control before the serving step was not achieved due to inappropriate time management between the cooking and serving steps. In the after-heating process, the total plate counts of boiled mungbean sprouts salad, blanched spinach salad, com vegetable salad were below the standard at the serving step. The majority of samples showed that coliforms exceeded the norm, which is thought to be the result of the cross-contamination from utensils. These results suggest that it is essential to educate employees on the importance of hand washing and of avoiding cross-contamination by using clean, sanitized equipment to serve food in the after-heating process. Establishing Sanitation Standard Operating Procedures (SSOPs) is an essential part of any HACCP system in day-care center foodservice operations.

• 품질경영학회지
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• 제26권4호
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• pp.65-78
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• 1998

Process capability indices, used to determine whether a production process is capable of producing items within a specified tolerance, have been widely used in process assessments. In this paper, we consider some process capability indices using loss function when process is contaminated normal. Also, we examine some small sample properties related to these estimaters by some simulations.

• 품질경영학회지
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• 제30권2호
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• pp.160-180
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• 2002

This is an exploratory research to examine the high-speed Internet access service's quality There are relatively scanty studies on telecommunication service quality such as the high-speed Internet access service. It has long been considered that service qualify are composed of process quality and outcome quality. Conducting an empirical research, we proposed that traditional outcome quality should be segmented with technical quality and outcome quality. Outcome quality is related to meeting consumer's needs to seek terminal value. In this paper, we explore to diagnose the well-known SERVQUAL's applicability to telecommunication industry and suggest some strategic and practical implications.

• 디지털융복합연구
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• 제10권11호
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• pp.11-27
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• 2012

본 연구의 목적은 외부 IT감리의 핵심 성공 요인을 제시하는 것이다. 이를 위해, 정보시스템 성공 모형과 서비스 품질 개념을 기반으로 통합 모델을 제시하였다. 연구모형은 외부 감리를 수행한 경험이 있는 국내 공공기관을 표본으로 총 254개의 데이터를 수집하여 분석하였다. 분석결과 서비스 품질 특성 중 응답성, 신뢰성, 유형성은 정보시스템의 구현 프로세스 품질에 유의한 영향을 미치는 것으로 나타났다. 또한 프로세스 품질은 정보시스템 구현 성공(시스템 품질)에 유의한 영향을 미치는 것으로 나타났다.