• Title/Summary/Keyword: Quality Management Capability

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A Study on Derivation of Railway Software Safety Management Procedure (철도소프트웨어 안전성 관리체계 계시방안 연구)

  • Joung, Eui-Jin;Shin, Kyung-Ho
    • Proceedings of the KIEE Conference
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    • 2006.10d
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    • pp.244-246
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    • 2006
  • Softwares in railway system are being used in the area of railway control system, directly associated to safety. Because the instinct characteristic of Software is uncertainty, Software development without safety insurance is very hazardous situation. In order to derive safety certification process in the railway system, certification and approval processes in the nuclear, aviation, and military area are studied. Software quality should be improved by two aspects : one is product aspect, another is process aspect. GS(Good Software) and ES(Excellent Software) certification can be exemplified in a product aspect approach. In those process certification, CMMI (Capability Maturity Model Integration) or SPICE (Software Process Improvement and Capability dEtermination : ISO/IEC15504) is being used as models for assessing process maturity of organization. Following the studies, safety management procedure in the railway system is suggested.

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Process Capability Indices for Skewed Populations (비대칭 모집단에 대한 공정능력지수의 개발)

  • 장영순;배도선
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2000.04a
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    • pp.365-368
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    • 2000
  • This paper proposes a new heuristic method of constructing process capability indices (PCIs) for skewed populations. It is based on weighted standard deviation (WSD) method which decomposes the standard deviation of a quality characteristic into upper and lower deviations and adjusts the value of PCI using decomposed deviations in accordance with the skewness estimated from sample data. For symmetric populations, the proposed PCIs reduce to standard PCIs. Asymptotic distributions of the estimators of the PCIs are obtained. The performances of the proposed methods are compared with those of the standard and other methods. Numerical comparisons indicate that considerable improvements over existing methods can be achieved by the use of WSD method when the underlying distribution is skewed.

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Development of a Tool Management System for Turning Machine (선반 가공자동화를 위한 공구관리 시스템의 개발)

  • Kim, Cheol-Han;Kim, Eun-Yeob;Kim, Kwang-Soo;Kim, Sunh-Ho;Lee, Choon-Shik
    • IE interfaces
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    • v.3 no.2
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    • pp.13-22
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    • 1990
  • The efficient and economical use of an FMS presupposes a good capability : flexibility, reliability, maintainability and built-in quality assurance. One subsystem of an FMS, which often increases capability, is the tooling management. The main problems associated with tooling in an FMS are large variety of tools, many setups, insufficient use of presetted tools, tool condition control, tool shortages, errors in tooling data and maintainence. This paper presents a reseach on the development of a system which manages the tool data for the factory using NC turning machines. The tool information concerning each production stages of the industry is studied in the CIM(Computer Integrated Manufacturing) view point.

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The Quality Performance Management of CMMI in the Era of Industry 4.0 (4차 산업혁명 시대의 CMMI 품질성과관리 연구)

  • Cho, Kyoung-Shik;Shin, Wan Seon
    • Journal of Korean Society for Quality Management
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    • v.47 no.1
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    • pp.17-32
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    • 2019
  • Purpose: CMMI is a process model used to assess or improve an organization's software development capabilities. This paper deals with the quality indicators when using CMMI and their priorities for possible improvement. Methods: The 22 process areas and 167 practices of CMMI are matched with 60 indicators of Quality Scorecard(QSC) first to analyze the balance of CMMI in terms of prevention, appraisal, and final result categories and second to isolate a set of key areas for quality focused performance measures. Results: A total of 86.2% (144 out of 167) CMMI practices were mapped to QSC. According to the CMMI level of maturity, level 2 and 3 accounted for more than 75% of the total. The practices at the maturity level of 4 and 5 were mapped to more than 52% of the final result's measurements. It has been observed that CMMI practices need further elaboration at higher levels to consider prevention, appraisal, and final results simultaneously. Conclusion: In order to improve the quality performance of the organization by applying CMMI, the final result measures should be refined in metrics, cycles, and methods, and then corrective actions could be conducted to improve the performance of CMMI practices. This strategy would help the practitioners benefit from CMMI in fostering the overall quality level of key activities for the organization's business goals.

Determinants of Improving the Financial Security of Retired Women in Malaysia

  • ZAINUDDIN, Halimatul Nadia;MOHAMAD, Nor Edi Azhar;RAJADURAI, R. Jegatheesan V.;SAPUAN, Noraina Mazuin;SANUSI, Nur Azura
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.6
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    • pp.11-21
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    • 2022
  • The perspectives on aging women's financial security during their retirement years are based on their behavior, planning, and decision-making processes during their working years. Elderly women are considered vulnerable and have a longer life expectancy, lower-income, and limited financial understanding compared to males; therefore, drastic steps need to be taken to improve their financial stability and quality of life. The current study sought to determine the most important contributors to retired women's financial health by measuring the value of four factors/variables: capability, opportunity, willingness, and biopsychosocial. This study used a mixed model approach, with qualitative analysis in the first phase involving a focus group discussion session, a pilot analysis, and quantitative analysis for phase two involving the distribution and collection of questionnaires completed by retired women. The surveys were distributed across Malaysia in five distinct zones and yielded 339 usable replies to support the theory. The outcomes of the Multiple Regression Analysis in Malaysia revealed that capability, opportunity, and biopsychosocial factors are significant predictors of retired women's financial security, whereas the willingness indicator lacked statistical significance.

A Study on Variables Affecting Customer Orientation of Service Organizations (서비스 조직의 고객지향성에 영향을 미치는 변수에 관한 연구)

  • Lim, Jong-Bin;Kim, Yong-Beom;Choi, Yu-Jin
    • Journal of the Korea Safety Management & Science
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    • v.18 no.4
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    • pp.139-149
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    • 2016
  • Service industry can be divided largely into commercial industry, banking industry, insurance industry, advertising industry, and tourism industry. Of these, banking industry is playing an essential role as it constitutes the backbone of economy. Banking industry, which belongs to financial industry, is sensitive to external environment. In this kind of industry, internal dynamics of an organization is very important. The purpose of this research is to find out what kind of influence the relation of internal dynamics perceived by members of Nonghyup organization has on customer orientation via quality of internal service. For the purpose, we have reviewed preceding studies on variables that affect customer orientation and developed a measuring tool in a form that fits banking organizations. Internal service quality, job satisfaction, and organizational immersion which play a mediating role in the model of this research not only turned out to have a significant influence on customer orientation, they also turned out to have the strongest influence. This research has academic significance as it carried out a research with an emphasis on variables that affect customer orientation of members of Nonghyup organization. Regarding practical significance, it was intended to present useful data that can be utilized for an analysis of internal service quality management and capability of human resource management.

Concept Design Method of Smart City using Defense System Development Process of DoD (미국방성의 전력개발 프로세스를 활용한 스마트 시티 개념설계 방안)

  • Lee, Joong Yoon
    • Journal of the Korean Society of Systems Engineering
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    • v.15 no.2
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    • pp.98-107
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    • 2019
  • The defense system development process is a process of developing various systems that perform functions in various functional areas such as battlefield awareness, command control, force application, and logistical support. In other words, the defense system development process is a process of developing many systems simultaneously in various functional areas. Various systems developed through this process should be interoperable so that they can be integrated and operated in a joint warfighting environment. To successfully implement this, the US Department of Defense uses the Joint Capability Integrated Development System(JCIDS) for the defense system development, and within this JCIDS processes the Capability Based Assessment(CBA) methodology as its core technology. This CBA methodology transforms the mission activity requirements to functional capability requirements logically and transforms the functional capability requirements to system requirements logically also. Smart City is a city that improves the convenience and quality of life of the citizen by integrates various systems that perform various functions of the city and smarties various functional systems with smart services by using IT technology. In other words, defense system development and smart city development have a common feature of the process of developing many systems simultaneously in various functional areas. In order to address the problem of having to develop many systems simultaneously in each functional area, it is important to logically transform the various mission scenarios into functions and logically transform the functions into systems. Therefore, a joint capability integrated development system and its core methodology, Capability Based Assessment(CBA), can be applied to smart city development. This paper proposes a method for performing a smart city concept design method using the capability based evaluation (CBA) method.

An Evaluation of Service Quality Priorities between Air Cargo Service Providers and Customers (항공화물운송서비스 품질에 대한 서비스 이용자와 제공자간의 중요도 인식 차이에 관한 연구)

  • Jun, Il-Soo;Hong, Seok-Jin
    • Journal of Korean Society of Transportation
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    • v.22 no.5
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    • pp.35-45
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    • 2004
  • This paper analyzes the differences in the service quality priorities of air cargo service providers and customers. After having identified what constitutes the decisive factors with regards to air cargo service quslity, research was carried out to evaluate the differences in the service quality priorities of air cargo service providers and customers. Moreover, this paper analyzes these differences by separating air cargo service providers into Korean and international air cargo service providers. In order to attain the objectives of this research, the air cargo service sectors were divided into three general categories: supply capability(H/W), service accountability, and competitiveness of service fees and management capability(S/W). The researchers then placed 6 different criteria into each service category, for a total of 18. The evaluation of the service quality priorities of air cargo service providers and customers revealed very little difference between these two groups. With regards to the service criteria found in each service category, our research found marked differences between the service quality priorities of providers and customers in only three of the 18 criteria. However, we found marked differences in service quality priorities in 7 of the 18 criteria when the air cargo service providers were divided into Korean and international air cargo providers. While domestic air cargo service providers evaluated management's capability to handle cargo accidents and incidents as the most important priority, international air cargo service providers placed the highest priority on the cargo rate system. The results of this research imply that in order to properly evaluate the differences between the service quality priorities of air cargo service providers and customers, the air cargo service providers itself should be separated between the Korean air cargo service providers and the foreign providers because of their respective inherent perception on service quality.

A Study on Readiness Assessment for The Acquisition of High Quality Weapon System (고품질 무기체계 획득을 위한 성숙도평가 방안 소개)

  • Kim, Hyun Woo;Woo, Soon;Jang, Bong Ki
    • Journal of Korean Society for Quality Management
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    • v.41 no.3
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    • pp.395-404
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    • 2013
  • Purpose: Technology readiness assessment(TRA) used as a standard readiness assessment tool in the acquisition program of weapon system has some limitations in the comprehensive understanding of the complex system. Therefore, this research is intended to suggest a holistic maturity assessment method for the acquisition of high quality weapon system. Methods: Technology readiness level(TRL), manufacturing readiness level(MRL), integration readiness level(IRL) and system readiness level(SRL) developed to assess system maturities in the various aspects are compared and analyzed to draw an improvement avenue for the current readiness assessment method. Results: TRL, MRL, IRL and SRL have large differences in their maturity targets during the acquisition life cycle: technological performance, manufacturing capability, interface between components and total system, respectively. They complement one another's shortcomings Conclusion: To achieve a successful acquisition of high quality weapon system, multi-dimensional readiness assessment is required. Therefore, comprehensive readiness assessment using TRL, MRL, IRL and SRL will contribute to the acquisition of high quality weapon system through the accurate maturity information of overall system.

Strategies for Advancement of response management system on marine pollution (해양오염 방제체제의 선진화 방안)

  • Kim Dae Won
    • Journal of the Korean Society for Marine Environment & Energy
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    • v.3 no.1
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    • pp.3-24
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    • 2000
  • The provability of major oil spill acidents around Korean coast is very high due to increase of sea traffic and decrease of quality of ships crews and increase of the old-ship. The Strategies of establishment of a advanced response management system against this mass pollution incident are as follows;. 1. Development of Regional Contingency Plan, which is scientifically illuminated, in order to implement the National Contingency Plan efficiently. 2. Early completion of a national response capability twenty thousand tons. 3. To strengthen training and exorcise specialized in the field of marine pollution response. 4. Establishment of a system of response cooperation among neighbor countries by promoting the NOWPAP tasks etc. The response policy in the 21th century should be concentrated to promote a practicle response capability through response operation scientifically specialized and internationalized by establishing the advanced response system early.

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