• Title/Summary/Keyword: Quality Function Deployment(QFD)

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A Study on The Determination of Target Value in Quality Function Deployment (품질기능전개에서의 목표값 결정에 관한 연구)

  • 장현수
    • Journal of the Korea Safety Management & Science
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    • v.1 no.1
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    • pp.101-110
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    • 1999
  • QFD is a market driven design and development methodology for products and services to meet or exceed customer's needs and expectations, This method enables to specify clearly the customer's needs and then evaluate the product capability in terms of its impact on meeting those needs. Process of satisfying customers begins with effectively soliciting their different needs and wants which may be non-technical and imprecise in nature. Although the HoQ is a comprehensive tool for showing the relationships between attributes, it lacks the flexibility to deal with the inherent inexactness and vagueness in the voice of customer. In this paper, fuzzy theory is introduced to overcome this limitation. Qualitative customer requirements are interpreted quantitative data through fuzzy inference procedure, and then target value is determined.

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The Fuzzy QFD Approach to Importance the Public Sector Information Performance Measurement Category (퍼지 QFD를 활용한 공공부문 정보화 성과 측정범주 중요도 도출)

  • Oh, Jin-Seok;Song, Young-Il
    • Information Systems Review
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    • v.12 no.2
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    • pp.189-203
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    • 2010
  • Is presenting guidance of information performance measurement as government PRM version 2.0 these common reference models in public sector. Government PRM is consisted of assessment classification system and standard line of sight and performance management standard form. Through this, is sorting performance element and define cause-and effect. Government PRM is supplying measurement categories at assessment classification system, but relative importance for application standard by measurement categories is not presenting. In this study, importance for government PRM's measurement categories been applying by commonness Test of information performance measurement of public sector wishes to deduce estimation and priority. Research model used Fuzzy QFD, and designed so that can reflect well PRM's development purpose. I applied Fuzzy AHP and FPP method that graft together fuzzy theory to minimize uncertainty and ambiguity in that expert opinion. Is drawn to element that "Standard model offer for information department and management" is the most important in government PRM's development purpose. "Quality of service" is showing the highest priority in customer results in measurement category. Importance for government PRM's measurement categories can offer common valuation basis in government and public institution. Hereafter if examine closely quantitative cause-and effect for structure model of measurement classification system when study government PRM more objective and efficient reference model become.

An integrated framework of security tool selection using fuzzy regression and physical programming (퍼지회귀분석과 physical programming을 활용한 정보보호 도구 선정 통합 프레임워크)

  • Nguyen, Hoai-Vu;Kongsuwan, Pauline;Shin, Sang-Mun;Choi, Yong-Sun;Kim, Sang-Kyun
    • Journal of the Korea Society of Computer and Information
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    • v.15 no.11
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    • pp.143-156
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    • 2010
  • Faced with an increase of malicious threats from the Internet as well as local area networks, many companies are considering deploying a security system. To help a decision maker select a suitable security tool, this paper proposed a three-step integrated framework using linear fuzzy regression (LFR) and physical programming (PP). First, based on the experts' estimations on security criteria, analytic hierarchy process (AHP) and quality function deployment (QFD) are employed to specify an intermediate score for each criterion and the relationship among these criteria. Next, evaluation value of each criterion is computed by using LFR. Finally, a goal programming (GP) method is customized to obtain the most appropriate security tool for an organization, considering a tradeoff among the multi-objectives associated with quality, credibility and costs, utilizing the relative weights calculated by the physical programming weights (PPW) algorithm. A numerical example provided illustrates the advantages and contributions of this approach. Proposed approach is anticipated to help a decision maker select a suitable security tool by taking advantage of experts' experience, with noises eliminated, as well as the accuracy of mathematical optimization methods.

BPR Consulting applying New Customer Value Innovation Requirements Engineering Process (새로운 고객 가치혁신 요구공학 프로세스를 적용한 BPR 컨설팅)

  • Han, Kwang-Shin;Park, Man-Gon
    • Journal of Korea Multimedia Society
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    • v.21 no.6
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    • pp.685-697
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    • 2018
  • (Most companies that perform BPR have not achieved satisfactory results or have not performed successful BPRs. There are many reasons for this, but the most important one has caused problems that do not accurately reflect the requirements of various stakeholders. In this paper, we will apply the BPR consulting methodology to a new value innovation requirements engineering process based on the Blue Ocean strategy, which is a way to create a new market without competition by customerizing potential customers by satisfying new customer expectations and needs. This paper uses a requirements engineering process that can generate customer value by applying the ERRC(Erasure Reduce Raise Create) analysis method, which is the core of the Blue Ocean Strategy Framework[1,2]. We will also apply the Six Sigma DFSS (Design For Six Sigma) methodology to improve quality and process through quantitative and systematic analysis. The proposed approach was presented to the BPR consulting to present a practical case, and the results of the empirical analysis of the system user to validate the results of BPR consulting.

Development of Technology Roadmaps under Uncertainty (불확실한 환경에서의 효과적 기획을 위한 시나리오 기반 기술로드맵 프로세스의 개발)

  • Jeon, Jeongwhan;Geum, Youngjung
    • Journal of Korea Technology Innovation Society
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    • v.18 no.3
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    • pp.492-515
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    • 2015
  • Consideration of uncertainty has been considered to be an important factor in technology planning due to the fast changes of technologies and customer needs. Therefore, how to consider uncertainty has been a promising issue in developing and utilizing the technology roadmap, a prominent tool for the technology planning. However, previous studies regarding technology roadmaps are based on practical case studies for specific certain industries, which are of course useful but sometimes lack systematic frameworks and methodologies. In response, this study suggests a framework to identify possible scenario elements, analyze the impact of each scenario element and reflect the results to the technology roadmapping process. For this purpose, this study suggests a QFD-based framework that evaluates the relationship between scenario elements and the planning elements, and proposes a basic structure of scenario-based technology roadmaps to reflect the evaluation results to the technology roadmapping process.

An Analysis of Functional Requirements of the ASBM Defense Systems (ASBM 방어체계의 시나리오기반 기능요구사항 분석)

  • Lee, Kyoung Haing;Park, Young Han;Baek, Byung Sun;Baek, Sang Hoon
    • Journal of Aerospace System Engineering
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    • v.10 no.4
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    • pp.98-104
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    • 2016
  • This research describes the functional requirements of anti-ship ballistic missile (ASBM) defense systems, which depend on the threat characteristics of the ASBM. Recently, China has carried out a training launch of the DF-21D strategic countermeasures for the placement of Korean terminal high-altitude air defense (THAAD). The ASBM is being used as a primary means of attacking aircraft carriers, using an anti-access/area denial (A2/AD) strategy. Considering the missile technology connection between China and North Korea, there is a very high probability that North Korea already owns an ASBM. From this point of view, work with Aegis operational concepts provided implications for an ASBM threat. Utilizing quality function deployment (QFD) based on the operational concepts, the functional requirement were calculated.

Issue-Tree and QFD Analysis of Transportation Safety Policy with Autonomous Vehicle (Issue-Tree기법과 QFD를 이용한 자율주행자동차 교통안전정책과제 분석)

  • Nam, Doohee;Lee, Sangsoo;Kim, Namsun
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.15 no.4
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    • pp.26-32
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    • 2016
  • An autonomous car(driverless car, self-driving car, robotic car) is a vehicle that is capable of sensing its environment and navigating without human input. Autonomous cars can detect surroundings using a variety of techniques such as radar, lidar, GPS, odometry, and computer vision. Advanced control systems interpret sensory information to identify appropriate navigation paths, as well as obstacles and relevant signage. Autonomous cars have control systems that are capable of analyzing sensory data to distinguish between different cars on the road, which is very useful in planning a path to the desired destination. An issue tree, also called a logic tree, is a graphical breakdown of a question that dissects it into its different components vertically and that progresses into details as it reads to the right.Issue trees are useful in problem solving to identify the root causes of a problem as well as to identify its potential solutions. They also provide a reference point to see how each piece fits into the whole picture of a problem. Using Issue-Tree menthods, transportation safety policies were developed with autonompus vehicle in mind.

The robust design of Ball-Stop part for power shift for vehicle with more heaver than 5 ton by using DFSS (DFSS 를 적용한 5 톤 이상 상용차용 변속배력장치의 BALL-STOP 구조부 강건설계)

  • Chung W.J.;Jung D.W.;Song T.J.;Cho Y.D.;Yoon C.H.
    • Proceedings of the Korean Society of Precision Engineering Conference
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    • 2005.06a
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    • pp.1664-1667
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    • 2005
  • The main function of Ball-Stop part is to operate power shift for vehicle with more than 5 ton when a driver changes gear using suitable force. This paper presents the implementation of a DFSS(Design For Six Sigma) for robust design of Ball-Stop part of power shift. The factors influencing Ball-Stop part performance is derived to find control factor. Based on this factor, contact force between head and detent pin analysis is performed to get optimal factor is analyzed and compared with contact force test result to verify reliability of design. This makes clear the reason why the proposed one is necessary and the role of DFSS.

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A Study on Robust Design of Ball-Stop Part for Power Shift of Heavy Vehicle Using DFSS (DFSS를 이용한 상용차용 변속 배력장치의 BALL-STOP부 강건설계에 관한 연구)

  • Chung W.J.;Jung D.W.;Yoon C.H.
    • Transactions of the Korean Society of Machine Tool Engineers
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    • v.15 no.4
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    • pp.8-14
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    • 2006
  • The important function of Ball-Stop part is to operate power shift using suitable pneumatic force for vehicle with more than 5 ton when a driver changes gear. In this paper, we have applied the concept of the DFSS(Design for Six Sigma) to robust design of Ball-Stop part. First, we have found the control factors which could mainly influence the performance of the Ball-Stop part. The simulations of contact between head and detent pin was performed to evaluate effect of control factors according to DOE(Design of experiment) by using $ADAMS^{(R)}$. Finally, we have obtained optimal levels of each factors using $MINITAB^{(R)}$. Through the comparison of the result of optimized design with one of inintial design, we have verified the usefulness of DFSS method which can be applied to robust design of mechanical systems.

Accelerated Life Test and Analysis of Track Drive Unit for an Excavator (주행 구동 유니트의 가속 수명 시험 및 분석)

  • Lee Y.B.;Park J.H.
    • Transactions of The Korea Fluid Power Systems Society
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    • v.2 no.2
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    • pp.1-7
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    • 2005
  • For the reliability evaluation of the track drive unit(TDU), firstly, we analyzed the major failure modes through FMEA(failure mode & effects analysis), FTA(failure tree analysis), and 2-stage QFD(quality function deployment), and then quantitatively determined the priority order of test items. The Minitab analysis was also performed for prediction of life distribution and parameters of TDU by use of field failure data collected from 430 excavators for two years. In addition, we converted the fluctuation load in field conditions into the equivalent load, and for evaluation of the accelerated lift by the cumulative fatigues, the equivalent load is again divided into the fluctuation load by reference of test time. And then, by use of the test method in this paper, the acceleration factor(AF) of needle bearing inside planetary gear which is the most weakly designed part of TDU is achieved as 5.3. This paper presents the quantitative selection method of test items for reliability evaluation, the determination method of the accelerated life test time, and the method of non-failure test time based on a few of samples. And, we proved the propriety of the proposed methods by experiments using a TDU for a 30 ton excavator.

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