• Proceedings of the Korean Institute of Building Construction Conference
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• 2012.05a
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• pp.11-14
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• 2012

The category for waterproofing is one of construction process most affected by falling-off in price competitiveness, construction quality, and material performance. Therefore, in order to select of waterproofing construction firms, it is necessary to consider Incorporating both price competitiveness and construction quality. In this article, I would like to analyze 10 Factors for Selecting using fuzzy-AHP model, including the survey of the waterproofing experts. This fuzzy-AHP model can be shown to calculate the fuzzy trigonometrical function to reflect weights for preference of 10 factors for the waterproofing construction firms. It was found from the result that waterproofing construction firms was searched order of priority for select by fuzzy-AHP model.

• Korean Journal of Construction Engineering and Management
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• v.7 no.3 s.31
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• pp.76-85
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• 2006

Quality is the core competence for customer satisfaction in current competitive business environments. The manufacturing companies regard the quality as the success factor in enhancing competitiveness and foremost concept of the management innovation. But in many cases, the basis for the quality management and the action programs are not prepared yet. In construction industry, normally schedule and cost have priority over quality and the level of overall quality is relatively lower than other industries. This is caused by the vague quality goal and result-oriented management. This study suggests the quality performance indicators for measuring performance objectively, and develops the continuous quality monitoring system based on those indicators. By using this system, the quality improvement can be expected and corporate quality competitiveness can be ensured.

• Journal of Korean Society for Quality Management
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• v.37 no.4
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• pp.43-51
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• 2009

This study was designed to analyze the relationship of process quality, result quality and management performance in Korean insurance industry. For this study the linkage scheme of service quality concept is used on PZB model and BSC(Balances Score Card) system. In the linkage model, the 5 service qualitry factors used in PZB model are used as the result quality variables, and internal process factor, learning/growth factor in BSC are used the process quality variables affecting the result quality variables. And also customer satisfation factor and financial performance index are used as the management performance variables. In the ivsurance industry, the process quality variables were verified to meaningfully affect the result quality variables, and the result service quality variables were verified to affect the management performance indices. As the result, the process quality and the service quality must be emhanced for the competitiveness of Korean insurance industry.

• International Journal of Quality Innovation
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• v.8 no.3
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• pp.11-22
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• 2007

Nowadays, the competitiveness of any organisations rests dominantly on how they can manage their performance, A host of performance variables such as quality, reliability, and efficiency are recognised as competitive priorities. This paper reviews the criteria and dimensions of performance measures, and discusses six core performance indicators in agribusiness operations with particular reference to the poultry/broiler farms. Besides, a holistic "Quality, Reliability and Efficiency" view of performance is proposed when developing measures for poultry agribusiness operations.

• Communications of the Korean Institute of Information Scientists and Engineers
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• v.28 no.11
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• pp.23-26
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• 2010

• IE interfaces
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• v.11 no.1
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• pp.165-174
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• 1998

This study has empirically analyzed the competitive strategies of the Korean component manufacturers. To differentiate the competitive strategies, the study employed two indexes: degree of support from customer firms and degree of internal innovation process. The performance measures include cost, quality, delivery and flexibility. 115 questionnaires were finally collected from the Korean part manufacturers and used for the final analyses. ANOVA, Chi-squared tests and t-tests were employed for statistical analyses. There are two major findings in this study. First, both internal innovation and external support from customers are equally important to improve manufacturing competitiveness of Korean component manufacturers. Second, strategic path to improve competitiveness of Korean component manufacturers is as follows: focusing on internal innovation ${\rightarrow}$ seeking for formal relationship with customers ${\rightarrow}$ pursuing external support from customers.

• Journal of Korean Society for Quality Management
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• v.45 no.4
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• pp.739-760
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• 2017

Purpose: This paper proposes Korean Quality Management that is appropriate for the 4th Industrial Revolution era. Methods: The author reviewed Quality, TQC, CWQC, and TQM. In addition, the author surveyed the actual condition of quality with a particular focus on Korean SMEs. Several research papers were examined and the author proposed Korean Quality Management for the Korean industrial environment. Results: The author identified and outlined the definition, purpose, system and characteristics of Korean Quality Management specifically tailored to the Korean industrial environment. Conclusion: There is still work to demonstrate the effectiveness of applying Korean Quality Management to Korean SMEs. It is expected that continuous improvement of Korean Quality Management will help quality competitiveness in Korean SMEs.

• Proceedings of the Korean Society for Quality Management Conference
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• 2007.04a
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• pp.331-333
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• 2007

Product reliability is important to quality and competitiveness. Much management and engineering efforts go into evaluating reliability, assessing new designs and changes of manufacturing processes, identifying cause of failure. Major methods are based on environmental test. In this study, we analysis the environmental test data of the electrical component, unit, set. These data were gathered for 7 years.

• Journal of Korean Society for Quality Management
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• v.29 no.4
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• pp.170-178
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• 2001

The objectives of this paper are to introduce some characteristics of two-dimensional concept of quality and to find out the possibility of the application of two-dimensional quality concept for improving the service quality. The concept was applied to small & medium-sized foreign language Institute. In order to select some service quality dimensions and decide attractive qualify factors among numerous factors, factor analysis and frequently analysis were used. The result. is that all quality factors in empathy dimension are identified as attractive quality factors. This implies that customization program is necessary in small & medium-sized foreign language institutes for improving their competitiveness. However, all quality factors in tangibles dimension are identified as must-be quality factors.

• Journal of Korean Society for Quality Management
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• v.32 no.3
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• pp.198-215
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• 2004

Technology competitiveness evaluates environmental and engineered technology and process at both the scientific and market levels. There are increasing concerns to measure the effects of the technology variables on the potential market feasibility levels. However, there are very little empirical analysis studies on that issue. This study investigates the impacts of technology variables on the levels of market feasibility based on 230 data obtained from Korea Technology Transfer Center. As various statistical analysis, the canonical discriminant model, logit discriminant model and classification model were used and their results were compared. This study results showed that major technology variables had very significant relations to discriminate high and low categories of market feasibility. Finally, this study will help building management strategies to level up the potential market performance and also help financial Institutions to decide funds needed for small-sized technology firms.