• Title/Summary/Keyword: QUALITY SYSTEM

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An Effect on the Audit Quality and Customer Satisfaction by Information System Audit Style (정보시스템감리유형이 감리품질과 고객만족에 미치는 영향)

  • Kim, Dong-Soo;Kim, Hyun-Soo;Ahn, Yon-Sik
    • Journal of Information Technology Services
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    • v.4 no.2
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    • pp.23-32
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    • 2005
  • Information system audit of Korea is different from that of the United States of America, Japan and so on. Information system audit improves the quality of information system. Information system audit of Korea carried out administrative branches. Recently Public sides required ordinary audit frequently. The reason is that the risk of information system project has increased. Examined closely relation between audit quality and audit style such as ordinary audit, fixed period audit, residence audit, and responsibility audit. And, wished to examine closely relation between audit quality and customer satisfaction. As research result, being effect factor that audit style keeps in mind in audit quality, also, audit quality in audit satisfaction, and was proved that exert effect that ordinary audit, report to the responsibility audit or sense of responsibility state keeps in mind in audit satisfaction.

A Study on the development quality control by application of QFD and Stage-gate in defense system (QFD 및 Stage-gate 모델을 활용한 국방분야 개발단계 품질관리 방안 연구)

  • Jang, Bong Ki
    • Journal of Korean Society for Quality Management
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    • v.42 no.3
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    • pp.279-290
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    • 2014
  • Purpose: The purpose of this study is to propose adoption of QFD and Stage-gate in order to analyze the quality of korea defense system. Methods: Drawing change data of initial production phase in korea defense system were anlayzed and a practical method was proposed. Results: The results of this study are as follows; Off line Quality Control should be introduced in development phase. Specially, in case of defense system, the best method is QFD(Quality Function Deployment) and Stage-gate process. At first, QFD 1 step defines product planning from VOC(Voice Of Customer), QFD 2 step specifies part planning from product planning, QFD 3 step defines process planning from part planning, QFD 4 step defines production planning from previous process planning. Secondly, Stage-gate process is adopted. This study is proposed 5 stage-gate in case of korea defense development. Gate 1 is located after SFR(System Function Review), Gate 2 is located after PDR(Preliminary Design Review), Gate 3 is located after CDR(Critical Design Review), Gate 4 is located after TRR(Test Readiness Review) and Gate 5 is located before specification documentation submission. Conclusion: Off line QC(Quality Control) in development phase is necessary prior to on line QC(Quality Control) in p roduction phase. For the purpose of off line quality control, QFD(Quality Function Deployment) and Stage-gate process can be adopted.

A Review of Quality Management and Improvement of Trauma Fee Schedule in Regional Trauma Center (권역외상센터의 질 관리와 수가 개선 현황)

  • Seo, Eun-Won;IM, Jeehye
    • Health Policy and Management
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    • v.31 no.4
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    • pp.399-408
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    • 2021
  • The emergency medical service system in Korea was built upon the Emergency Medical Service Act, 1995 to respond adequately to be much in demand for emergency medical services. In addition, the government recognized the importance of the trauma care system and set out to plan for the designation and establishment of the regional trauma center by 2012. This study aimed to investigate features of quality management and trauma fee schedule on better understanding of trauma care system. First, quality management of the regional trauma center has been implemented by several quality programs involved in quality assessment, committee on trauma quality management, and mortality and morbidity conference. Second, the trauma fee schedule has reflected a specific quality of severe traumatic conditions and added the result to it, which are graded A, B, and C according to quality assessment. Although the government has contributed to instituting a trauma quality assessment program and trauma fee schedule for the regional trauma center, it could not lead to such a fixed standard for quality management of them. Therefore, it will promote discussion on the sustainability of the regional trauma center that requires reducing preventable trauma death rate and the way to apply comprehensive quality management.

A Study on the Improvement Way & Accomplishment of Single PPM Quality Innovation Movement (Single PPM 품질혁신운동의 성과와 개선 방안)

  • 이경종
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.25 no.5
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    • pp.39-45
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    • 2002
  • Since 100PPM Qualify Certification System has been established by the Industrial Advancement Administration in 1995, 1000PPM Quality Innovation Movement has contributed much to the enhancement of quality competitiveness of Korea's parts industry. And in 2000, raised to a higher level, Single PPM Quality Certification System has been established by the Small and Medium Business Administration. Single PPM Qualify Innovation Movement seeks to reduce the number of defects to below 10 out of one million industrial items produced. Ultimately, Single PPM Quality Innovation Movement aims at achieving perfection, by enabling a zero defect rate in industrial production through the participation of all members of an organization. So this study aims to show the tangible and intangible effects of Single PPM Quality Certification System. and to suggest a methodology to improve current problems of Single PPM Quality Innovation Movement.

The Effectiveness on the Certification of the Defense Quality System (국방 품질경영시스템 인증제도의 효과)

  • Lee, Sang-Jin;Park, Yong-Su
    • Journal of Korean Society for Quality Management
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    • v.35 no.3
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    • pp.100-106
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    • 2007
  • The objective of this paper is to analyze the effect of the defense quality certification system on the military user's dissatisfaction. In this paper, an empirical research is performed to compare the effectiveness of ISO 9000 : 2000 and Korea Defense Quality Certification system 0050-9000. The research result shows that (1) the Defense Quality system is better than ISO 9000 : 2000 to reduce the military user's dissatisfaction level. (2) the Quality Assurance types 4, 5 have more user's dissatisfaction than types 2, 3. (3) small and medium sized companies have more user's dissatisfaction than large companies.

A Study on the Evolutionary Process of Aircraft Production Quality Management System - Comparison of Characteristics of Domestic and Foreign Companies (항공기생산 품질경영시스템 발전 과정 연구 - 국내외 업체간 특징 비교)

  • Lee Sung Ju;Byun Jai-Hyun
    • Journal of Korean Society for Quality Management
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    • v.32 no.3
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    • pp.166-181
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    • 2004
  • The aircraft production quality management system in Korea has been implemented to support the developmental phase of Korean aircraft industries, from overhaul of the aircraft and engines to development of military trainer aircraft. After the deletion of the Mil-Q-9858A standard in 1996, Korean aerospace companies established ISO 9001 and AS 9100 as their basic aerospace quality management system specifications. These quality standards were adopted in the same period of time by other leading international aircraft manufacturing companies. This paper presents a future direction on the improvement of quality management systems for Korean aircraft production company by considering (1) Korean governments strategy for the development of Korean aircraft Production industries, (2) short and long term business plan of Korean aerospace industries, and (3) benchmarking leading international company's quality management systems.

A Study on the Development Stage Quality Assurance Solution based on System Engineering for Securing Producibility (양산성 확보를 위한 체계공학 기반의 개발단계 품질보증 방법에 관한 연구)

  • Kim, Seung-woo;Chin, Huicheol
    • Journal of Korean Society for Quality Management
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    • v.45 no.2
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    • pp.175-189
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    • 2017
  • Purpose: This study aims to built the manual for quality assurance at development stages based on the system engineering to prevent the lack of mass product capability in advance. Methods: This study have proposed quality baseline and review guidelines of outputs in system development stages for R&D quality assurance of Domestic weapons systems Results: We apply the this method to 21 projects of military area in 2016, and we present 1,291 supplementary requirements such as adding the missing test items. Conclusion: This method contribute to minimize the gap between the quality of development and production and reduce the configuration management effort during the initial production.

A Preliminary Study of Quality Certification System for Geo-Spatial Information Device (공간정보 기기 품질인증을 위한 기초연구)

  • Kim, Jae-Myeong;Choi, Yun-Soo;Seo, Jae-Pil;Chang, Eun-Mi
    • Spatial Information Research
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    • v.19 no.4
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    • pp.33-43
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    • 2011
  • Countries all over the world have been operating various certification systems to protect their consumers, and these systems have become trade barriers between countries. Also, KS and KCC were not designed to reflect characteristics of Geo-Spatial Information Device. The purpose of this study was to derive the plan of Quality Certification System for Geo-Spatial Information Device through the analyses of the existing Quality Certification System. The results of this study were as follows. Firstly, we defined the concept of Quality Certification System for Geo-Spatial Information Device. Secondly, we set the boundary, factors and process of Quality Certification System for Geo-Spatial Information Device through classifying it in detail. Lastly, we suggested about fundamental concept of Quality Certification System for Geo-Spatial Information Device a the analyses of the existing Quality Certification System.

Study on Correlation-based Feature Selection in an Automatic Quality Inspection System using Support Vector Machine (SVM) (SVM 기반 자동 품질검사 시스템에서 상관분석 기반 데이터 선정 연구)

  • Song, Donghwan;Oh, Yeong Gwang;Kim, Namhun
    • Journal of Korean Institute of Industrial Engineers
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    • v.42 no.6
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    • pp.370-376
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    • 2016
  • Manufacturing data analysis and its applications are getting a huge popularity in various industries. In spite of the fast advancement in the big data analysis technology, however, the manufacturing quality data monitored from the automated inspection system sometimes is not reliable enough due to the complex patterns of product quality. In this study, thus, we aim to define the level of trusty of an automated quality inspection system and improve the reliability of the quality inspection data. By correlation analysis and feature selection, this paper presents a method of improving the inspection accuracy and efficiency in an SVM-based automatic product quality inspection system using thermal image data in an auto part manufacturing case. The proposed method is implemented in the sealer dispensing process of the automobile manufacturing and verified by the analysis of the optimal feature selection from the quality analysis results.

A Study on Implementation and Design of Web-based Web-Cost Management System: Part 1; Design (웹 기반의 품질코스트 관리시스템 구축 : 제1부;시스템 설계)

  • Chung Young-Bae;Kim Yon-Soo;Kim Jun-Hong
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.27 no.3
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    • pp.97-105
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    • 2004
  • The purpose of this study is to design and implement web-based quality cost management system to measure the performance of quality improvement activities in the business firms. The designed web-based quality cost management system which is also known as WQCMS (Web-based Q-Cost Management System) utilized newly classified objective performance indicator items to measure quality related activities. Well-classified performance measurement Indicator item lists which are played key role in the system was researched and standardized according to size and business categories of enterprise. Its code standards are based from fundamental PAF Model. Developed WQCMS have ability to collect and analyze quality data generated from various different departments in the inside or outside of the enterprise without any limitations, if end-users are able to access wide area network. It provides the capability to integrate quality information from database and to generate various easy analysis reports to management's needs using built-in analysis tool modules with real-time. The proposed system was developed using Microsofi's .Net technology, ASP.NET and MS-SQL Server 2000. By web-enabling Q-cost management system, the effectiveness of the system management and utilization was realized by easiness of information Integration and economical efficiency.