• 제목/요약/키워드: Purchasing decisions

검색결과 196건 처리시간 0.023초

소셜커머스 환경에서 소비자들의 충동구매에 관한 연구: 플로우와 감정의 역할 (A Study on Customers' Impulsive Buying in Social Commerce Environment: The Role of Flow and Emotion)

  • 이보경;김병수
    • 한국정보시스템학회지:정보시스템연구
    • /
    • 제21권3호
    • /
    • pp.117-136
    • /
    • 2012
  • Given to the prevalence of social commerce such as Groupon, Ticketmonster, and Coupang, it has become critical to understand customer purchasing behavior in social commerce environments. When consumers make purchasing decisions in social commerce, they often act impulsively. This is because social commerce is a deal-of-the-day website that features discounted gift certificates usable at local companies. However, the vast majority of social commerce research has viewed consumer decision-making as a rational process. This study develops a theoretical framework to investigate key drivers of customer's impulsive purchasing in social commerce. This study identifies flow, positive emotion, negative emotion, social commerce attractiveness, and discounted price as the key antecedents of impulsive purchasing. Data collected from 164 users who had prior purchasing experiences with social commerce were empirically tested against the research model using partial least squares analysis. The analysis results indicate that flow plays an important role in facilitating customers' impulsive purchasing in social commerce environments. Moreover, the findings show the exact roles of positive emotion, negative emotion, social commerce attractiveness, and discounted price on consumer's impulsive purchasing.

The Analysis of the Purchasing Process and Distribution Management Requirements of Teaching Materials in Preschool

  • Jae-Moo LEE;Kyung-Seu CHO
    • 유통과학연구
    • /
    • 제22권1호
    • /
    • pp.115-125
    • /
    • 2024
  • Purpose: This study is to analyze the purchasing process and distribution management requirements for teaching materials that have important meaning in the practical field of preschool education. Research design, data and methodology: A structured questionnaire was used to survey 103 childcare staffs regarding the purchasing process and distribution managements. The collected data underwent Likert's 5-point scale analysis and keyword grouping. Additionally, ANOVA was conducted to examine the distribution management demands based on demographic characteristics. Results: The purchasing of teaching materials involved more offline channels than online, and the purchase decisions were predominantly made by principals rather than teachers. Although the purchasing process is similar to that of general businesses, there are difficulties in purchasing due to the disorganized distribution channels and limited accessibility to product information. Additionally, the management of inventory for teaching materials is challenging due to limited personnel and storage. Childcare staffs have requirements for classification systems, evaluation criteria, environments and policies related to teaching materials distribution. The need to introduce a teaching material evaluation and certification system to ensure quality was not high. Conclusions: Most of the respondents recognized that strict management and measures should be taken for the distribution of teaching materials. There were differences in the demand of teaching material distribution depending on the respondents' status, age, education, and experience.

The Role of Investor Behavioral Biases in Investment Decisions

  • Singh, Tarika;Gupta, Monika
    • 유통과학연구
    • /
    • 제13권11호
    • /
    • pp.31-37
    • /
    • 2015
  • Purpose - This study is an effort to assess the role of behavioral biases in investment decision making, specifically for mutual funds, and the moderating role of the investor. Individual investment behavior is concerned with choices about purchasing various securities. However, behavioral finance disputes the concept of perfect rationality and identifies psychological factors and their impact on decision-making. Research design, data, and methodology - A survey questionnaire was designed and used to collect responses using a judgmental sampling technique from 290 investors in the Gwalior Region. Cronbach's Alpha, factor analysis, and linear regression were all used to test the influence of behavioral biases on investment decision. Results - We found that the behavioral biases have a positive impact on investment decisions. Conclusions - This study's results identified three factors influencing investor behavior(rationale, investment skills, and profit making) and four factors influencing investor decisions (profit maker, market analysis, investment plan, seller). The overall results of the study also show that there is no significant relationship between investor behavior and investment decisions by gender in the market.

Factors Affecting Consumer Purchasing Behavior: A Green Marketing Perspective in Vietnam

  • LE, Quang Hung
    • The Journal of Asian Finance, Economics and Business
    • /
    • 제8권5호
    • /
    • pp.433-444
    • /
    • 2021
  • The study seeks to identify the factors affecting the green marketing element of students' food purchasing decision at Co-opMart supermarket chain in Ho Chi Minh City through the application of a mix of qualitative and quantitative research methods that include probability sampling and convenient sampling of 400 students from Ho Chi Minh City University of Technology (HUTECH). The data are analyzed with SPSS software using Cronbach's Alpha, Exploratory Factor Analysis, Multiple Linear Regression and PATH model to test the model through the intermediate variable 'student's perception' and the hypotheses, identifying the green marketing effects on HUTECH students' food purchasing decisions at Ho Chi Minh City Co-opMart supermarket chain. The results of the study identify four factors of the green marketing mix (4Cs), namely, green commodity, green cost, green convenience, and green communication. All these factors have an influence on the student's food purchasing decision at Co-opMart supermarket. Cost is the strongest factor eliciting student's interest in purchasing green products, followed by convenience, then communication. Commodity has the least impact on green purchasing decision. This study proposes some feasible solutions for Co-opMart managers to attract more students using green food in the complex situation of contaminated food, which is extremely harmful to consumers' health.

온라인 채널에서의 패션 소비에 관한 구매위험의 구조적 개념 연구 (A study on the conceptual structure of purchase risks in fashion consumption through online channels)

  • 안상희
    • 복식문화연구
    • /
    • 제27권5호
    • /
    • pp.496-511
    • /
    • 2019
  • The purpose of this study was to create a theoretical structure for the concept of purchasing risks by identifying the structure of purchasing risks that lead to obstacles in the purchasing decisions of consumers in fashion consumption via online channels. This was a secondary research using books, articles, prior researches, and academic journals on the five topics of "characteristics of fashion consumption," "the concept of purchasing risks," "purchasing risks by product types," "purchasing risks by channel types," and "purchasing risks of fashion consumption on online shopping channels." According to the arguments of prior researches, the study divided the purchasing risks of fashion consumption through online shopping into four categories : (1) fundamental purchasing risks including financial risk and time loss risk pertaining to any product or channel, (2) online channel purchase risks, which include risks in payment, Information leaks, and delivery and return/exchange risk, (3) fashion product risk related to product quality or experience of other people, which includes social risks and risks associated with quality, and (4) the online channel${\times}$fashion product risks, which include the aesthetic and psychological hazards especially amplified in online channels. The four risk factors were then described with a concept map to systemize the multi-dimensional and stereoscopic psychological structure of purchasing risks. Of the four risk factors, consumers placed the most emphasis on the online channel${\times}$fashion product risks, hence, reducing this risk factor is of utmost priority for marketing of online shopping channels.

환경상품 구매자와 비구매자의 특성 비교 분석 (Characteristics of Purchasers and Non-Purchasers of Environmental Products)

  • 안창희;정순희
    • 가정과삶의질연구
    • /
    • 제22권1호
    • /
    • pp.55-64
    • /
    • 2004
  • The major purpose of this study was to investigate purchasing behavior of environmental products by Korean consumers, which will ultimately help foster sustainable consumption. Environmental consciousness, environmental behaviors, level of awareness of environmental products, and purchasing of environmental products were examined. Mean differences between purchasers and non-purchasers of environmental products were compared in terms of environmental consciousness and behaviors, and the level of awareness of environmental products. A survey was conducted on 310 consumers in the greater Seoul metropolitan area. The data were analyzed by frequencies, percentages, logistic regression, and t-tests using a variable for interval scale and a variable for nominal scale. There were significant mean differences between purchasers and non-purchasers of environmental products on three variables of environmental consciousness and behaviors. Those who were educated on environmental issues showed a higher preference in purchasing environmental products. Among socio-demographic variables, the income level was the only variable that showed a significant mean difference between the two groups. Also, there was a remarkable difference in purchasing behavior between the two groups. For the purchasers of environmental products, the purchasing decisions took into account environment-friendliness of products. Non-purchasers of environmental products put more emphasis on price or quality of products. The results of the logistic regression analysis indicated that those who had higher education, who viewed environmental pollution as a serious problem, and who are more cognizant of the environmental labeling tend to purchase more environmental products.

The Effect E-Wom Website Attractiveness E-Trust and Innovation on Purchase Decision Online Sales

  • SOLIKHAH, Efa Wakhidatus;FATMAWATI, Indah;WIDOWATI, Retno;SUYANTO, M
    • 유통과학연구
    • /
    • 제20권11호
    • /
    • pp.61-69
    • /
    • 2022
  • Purpose: Technological developments make the business competition even tighter. Digitalization makes it easier for business people in their efforts to encourage the formation of consumer buying behavior because of the availability of effective and efficient means of delivering information to be used to make purchasing decisions. The purpose of this study was to determine the effect of E-Wom and Website Attractiveness on E-Trust and Purchase Decision of online sales on Instagram with innovation acting as a moderating variable. Research design, data and methodology: This research sample is 170 Instagram users who have made online purchases from the local fashion brand. This research is quantitative explanative with data collection using questionnaires and analysis techniques using the Structural Equation Modeling (SEM) approach using AMOS. Results: The results showed that E-wom had a significant positive effect on Purchase decisions. Web Attractiveness has no significant effect on Purchase Decision. Ewom has a significant positive effect on E-trust. Web Attractiveness has a significant positive effect on E-trust. E-Trust has no significant effect on purchase decisions. Conclusions: Innovation can moderate the effect of E-trust on Purchase decisions. Purchase Decisions can be influenced by E-wom and E-trust, but not Web Attractiveness.

중국 인터넷쇼핑몰에서 구매의도에 대한 신뢰의 매개효과에 관한 연구 (The Mediation Effect of Customer Trust on Purchasing Intention in Chinese Internet Shopping Malls)

  • 서창수;백춘호;서우종
    • Journal of Information Technology Applications and Management
    • /
    • 제14권1호
    • /
    • pp.75-97
    • /
    • 2007
  • Recently, the growth of the Internet shopping malls around the world has been increasingly accelerated based on the great advances of IT. Nevertheless, in China the Internet shopping malls have not rewed up relatively. Therefore, this paper has a purpose to discover the factors influencing the vigor of the shopping malls in China and mechanisms on interrelationships among the factors, focusing on customers' trust. To analyze the Chinese Internet shopping mall market from a wider perspective, our research model includes the antecedents from the aspects of shopping mall quality, customer characteristics, environmental features through reorganizing comprehensively various factors considered in the previous studies, and uses customer trust as an intermediate factor and purchasing intention as a dependent factor. It is expected that the implications of this study can help Chinese government agencies related to Internet shopping malls and managers for them make decisions on their policies and strategies effectively.

  • PDF

주거가치에 따른 아파트구매행동 연구 (Housing Values and Condominium Purchasing Behavior Among Married Women)

  • 하정순;윤재웅
    • 가정과삶의질연구
    • /
    • 제21권6호
    • /
    • pp.97-106
    • /
    • 2003
  • This study explored the relationship between housing values and condominium purchasing behavior. The participants of this study were married women who had bought a condominium at least once and who also were dwelling in one. Survey questionnaires were conducted on 1103 married women from three residential areas in Daegu. The analytical methods used in this study were frequency, mean, standard deviation, factor analysis, 1-test, one-way ANOVA, post-hoc estimation (Scheff test), and correlation analysis. The results show that the more the women were oriented toward convenience, education, and investment, the more likely they were to make a rational purchase. Also, the more the women's values were oriented toward conspicuous consumption and investment, the more they were likely to make an investment and ostentatious purchase. The women who valued ostentation and location tended to rely on other people's opinions and advertisement more, and were more likely to be impulsive shoppers. Women who valued convenience, education, and location, made their purchase decisions based on the housing prices.

Role of risk reduction strategies in shopping online for fashion products

  • Lee, Jung Eun;Lee, Kyu-Hye
    • 복식문화연구
    • /
    • 제21권1호
    • /
    • pp.129-138
    • /
    • 2013
  • Consumers' perception of risk plays a major role in how they make online purchase decisions. Since online shopping is perceived to be riskier than in-store shopping, consumers engage in a variety of risk reduction strategies such as searching online for alternative products and alternative e-tailers. This study examines the influence of risk involvement on risk reduction strategies and customer satisfaction. It discusses three aspects of risk reduction strategies: time spent in making a purchasing decision, searching for alternative e-tailers, and searching for alternative products. Data from 294 female shoppers who had experience in purchasing fashion products online was analyzed. This study found that risk involvement had a positive influence on the time spent in making decisions, while the influence of risk involvement on searching for alternative retailers and alternative products was not significant. However, consumer satisfaction was negatively related to search for alternative retailers and positively related to risk involvement. This study provides a better understanding of customers' risk involvement and risk reduction strategies in online shopping. This information would be beneficial for marketers and retailers to reduce customer perception of risks and to promote online sales.