• Journal of the Ergonomics Society of Korea
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• v.31 no.1
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• pp.85-92
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• 2012

Objective: This paper aims to discuss the case study of Design Dive: Service Design Workshop that was held to improve public services by applying service design methods(February 2011~May 2011). In so doing, it suggests the ways in which public services can be innovated from a design-oriented perspective. Background: As citizens' social and cultural awareness of services is enhanced, there have been emerging needs for innovation of public services. Accordingly, the methods of service design which is to design holistically users' experiences have been considered as an important means to innovate public services. Method: In this regard, the present paper introduces and explores the example of the Design Dive Workshop as a platform whereby service design is achieved. In particular, it analyzes the results of the workshop. Results: The paper presents the results of the workshop and the 10 possible scenarios of public services that were explored in the workshop and suggests models for empowering the workshop participants. Conclusion: Service design is a very effective methodology for providing a new perspective on user-oriented design of public services. The workshop had educational effects on enhancing the participants' awareness of the role of public service design. Application: The Design Dive workshop contributed to improving public services and achieved positive educational results. The methods developed in the workshop can effectively be applied to various occasions on which public services should be improved.

• Journal of Korean Society for Atmospheric Environment
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• v.28 no.4
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• pp.374-383
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• 2012

In this study, we have observed the airborne radon levels in the subway cabins before and after platform screen doors (PSD) installation. The measurements have been conducted at Seoul metropolitan subway lines in 2008, 2009 and 2010. The mean concentration of the radon inside subway cabins were increased by approximately 53% from $20.1Bq/m^3$ to $30.8Bq/m^3$ by installing PSD. After PSD installation, measured values for the different lines were rather different, and varied between 8.2 and $76.5Bq/m^3$. And mean radon concentrations were in the decreasing order for subway lines 5, 6, 7, 8, 3, 4, 2, 9 and 1. It was also found that the indoor radon concentrations in the subway cabins were highly dependent on the management approach of a ventilation system at the subway stations. By assuming an average of $720\;h\;year^{-1}$ and $2,880\;h\;year^{-1}$ spent in subway cabin, effective doses to passengers and employee were estimated. The expected annual effective dose, in case of an equilibrium factor of 0.4, were $0.07mSv\;y^{-1}$ and $0.26mSv\;y^{-1}$, respectively.

• Journal of Platform Technology
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• v.8 no.2
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• pp.10-21
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• 2020

The use of WiFi is gradually increasing through the spread of mobile terminals and the development of data communication. Mobile Internet usage has been steadily increasing from the 2000s to the present. Almost all households in Korea have smart devices, and 90% of the population uses mobile Internet. Due to this trend, the government is currently constructing public WiFi zones in dense urban areas as a way to reduce communication costs. The WiFi usage in the public WiFi zone is increasing every year. Therefore, in this paper, we propose a method for using such public WiFi efficiently. A mobile terminal collects WiFi information and constructs a WiFi zone in a map using a concave hull algorithm. In the map, the mobile terminal provides a route through many public WiFi areas. As a result, the WiFi usage of the mobile terminal is increased through more WiFi regions.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.46 no.spc
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• pp.68-78
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• 2023

Big data technology is being used in various fields followed by the development of information and communication technology. In the corporate and public sectors, diverse system platforms are built and operated due to the needs of users, but efficiency is low because they are built from an individual service perspective rather than an integrated service perspective. In this study, the relationship between presenting the characteristics of the type of shared information platform, the integration plan, and integration performance of the shared information system platform was analyzed. The results of the study will provide guidelines for the integration of shared information system platforms by the government and private companies in the future.

• Proceedings of the Korea Contents Association Conference
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• 2019.05a
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• pp.7-8
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• 2019

This paper presents a hybrid blockchain-based Identity Management Framework for devices in Microgrid. It incorporates the use of a Public and Private Blockchain platform to store and authenticate Microgrid device identities. It also emphasizes the shared responsibility of the manufacturers to provide the first layer of authentication for the devices they produce. Identities of each device are stored in the private and public Blockchain and authenticated using physically unclonable functions (PUF) and cryptographic functions.

• Korean Journal of Computational Design and Engineering
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• v.20 no.1
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• pp.65-74
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• 2015

Structure and/or fluid analysis is gradually increased by an essential design process in the small and medium-sized businesses (SMBs) because of the needs for a rapid design process and the certification about the supplement of the parts by the large business (LB). In this paper, we developed the web-based ezSIM platform installed in the resources integrated system server. The ezSIM platform is based on the heterogeneous linux and windows operating system for the user-friendly connection with the part of the analysis for the SMBs. The procedure of the structure/fluid analysis service module using the public software and the license-free open code in the ezSIM platform was explained. The convenience of the ezSIM platform service was presented by the reaction rate of the graphic motion compared with that of a local PC and the solving and pre-post processing interface compared with that of the KISTI supercomputer. The web-based ezSIM platform service was identified as a useful and essential platform to the SMBs for the usage of the structure and/or fluid analysis procedure.

• The Journal of Industrial Distribution & Business
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• v.11 no.10
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• pp.27-38
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• 2020

Purpose: The public sectors including government and public organizations have put an efforts to improve the quality of people's lives by providing enhanced services. The purpose of this paper is to investigate the factors that affect job attitude, job satisfaction, and job performance in the public sector, that are rarely examined by previous studies. Research Design, data, and methodology: The following research questions have been proposed: i) how do payroll system, personnel management system, cooperative working environment, and self-efficacy affect job attitude?; and ii) how does job attitude affect job satisfaction and performance? This paper used a survey through an online platform and collected data randomly from five classified public institutions. This study applied regression analysis and ANOVA. Results: This study found that cooperative working environment and self-efficacy had significant impacts on job attitude, while payroll system and personnel management system did not affect job attitude. Overall job attitude affected both job satisfaction and performance. Conclusions: The results provide policy implications to the public sector which factors should be considered to improve job attitude, job satisfaction, and job performance. The results also provide managerial implications how such efforts ultimately improve service quality to the citizens.

• Journal of Distribution Science
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• v.22 no.4
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• pp.91-104
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• 2024

Purpose: The study aims to assess the current status of domestic public food delivery apps and analyze the process through which sellers choose between private delivery apps and public delivery apps. This involves exploring strategiesto achieve the original purpose of public food delivery apps, which is to enhance the small business owners income and promote consumer welfare by preventing the monopoly of private food delivery apps. Research design, data and methodology: the research methodology is based on a model that introduces adjustments for non-economic effects, considering the preferences of multi-homing consumers, to more realistically reflect the benefits of sellers' choices. For data analysis, real business performance data from 'Daeguro', 'Meokkaebi', and 'Somunnan Shop' were used. Results: The study revealed that if the market share of public delivery apps within a specific region increases beyond a certain level, the benefits for small-business sellers also increase. This leads to the strategic advantage of simultaneously using both delivery apps. Furthermore, the results exhibit a tendency similar to real social phenomena. Conclusions: This analysis confirmed the role of public food delivery apps in the domestic delivery app market and presents policy recommendations, including application integration and the implementation of exclusive public interest functions, to effectively fulfill this role.

• Korean System Dynamics Review
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• v.17 no.3
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• pp.51-90
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• 2016

Learning is naturally embedded in organizational ongoing-processes and routines. Recent many research models of organizational failure ignore how failing masks breakdowns and recoveries of organization-embedded learning as a naturally occurring process. Organizational learning is the platform in tandem with base-modules of organization in this point. Organizations learn and unlearn while they acquire, discard, and forget organizational experiences or knowledges. These processes in public sector organizations are different from learning behaviors in private sector. This study expects to explore architectural components of learning organization in public sector, focusing on distinct characteristics of public organizations, and to implement learning model based on system thinking(system dynamic) approach.

• Journal of Korea Multimedia Society
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• v.21 no.2
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• pp.261-270
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• 2018

Hearing-impaired people are increasing rapidly due to the global aging trend. Early detection of hearing loss requires an easy-to-use audiometry device for the public. Existing audiometry systems were developed as PC-based, PDA-based, or smartphone apps. These devices were often dependent on specific software platforms and hardware platforms. In this paper, we tried to improve software platform compatibility by using cross platform, and tried to implement IoT-based pure tone audiometry device which does not require sound pressure level correction due to hardware differences. Pure tone audiometry is available in a variety of ways depending on the type of hearing loss and age. Using the IoT-based audiometry device implemented in this paper, it will be possible for an app developer who lacks hardware knowledge to easily develop an app with various scenarios for hearing screening. The results of this study will contribute to overcoming the software and hardware dependency in the development of IoT-based healthcare device.