• Journal of the Korean BIBLIA Society for library and Information Science
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• v.13 no.1
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• pp.199-213
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• 2002

The public library as a public institution, funded by the public, is accountable to provide community based services. Those services can be developed through identifying community needs and implementing proper planning process to satisfy the identified needs. Under budget pressure, public libraries have changed their emphasis from the provision of the standardized services to the establishment of specialized services to reflect the differing characteristics of the community and the community members each public library serves. This paper reviews the research in this area since 1970s and suggests guidelines for the enhancement of community based public library services.

• Journal of Korean Library and Information Science Society
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• v.42 no.3
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• pp.45-77
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• 2011

In this study, by performing a survey targeting public libraries' users, we analyzed the most common path to acquire health information, the users' perception about if public libraries are needed to provide CHI services, and the factors that affect users' perceptions. The results are as follows: 1) About 90% of Korean public libraries' users do not take into account public libraries as the acquisition path for CHI resources. 2) About 60% of users thought that public libraries are needed to provide CHI services. 3) The factors that affect users' perception for the necessity of public libraries providing CHI services, were their interest in health and hours of using the internet per day. 4) In addition, we analyzed differences in perception between librarians and patrons about the necessity of public libraries providing the CHI services. The result showed that there was no significant difference in their perceptions, and both groups strongly felt that public libraries must provide the CHI services.

• Journal of Information Technology Services
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• v.22 no.2
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• pp.71-92
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• 2023

Globally, under the leadership of advanced ICT countries, the private sector is promoting various policies to promote the digital transformation of public services. Looking at the research trend, design of public service indicators, development of evaluation system, and empirical research are being carried out steadily, but there are insufficient research cases on models in which the private sector participates in the planning, development, and operation of public services. In this study, Private-centric digital public service suitability evaluation indicators were discovered through interviews with experts in various fields, and weights for each indicator were analyzed through AHP evaluation. In addition, by applying the analysis results to 18 digital public services on a trial basis, the importance and priority of evaluation indicators for each service were derived, and at the same time, the evaluation framework was designed and applied to diagnose implications. As a result of the study, 'social utility', 'corporate acceptability', and 'public acceptability' were selected as the top three indicators of suitability evaluation. At this time, it was analyzed that the weight of the 'company acceptability' index, which includes sub-indices such as 'service profitability', 'service scalability', and 'private initiative possibility', was the highest among the three top indicators. As a result of the demonstration for public services, "IoT facility unmanned remote monitoring service", "blockchain real estate transaction service", and "digital twin disaster prediction service" were evaluated as the most suitable public services for the transition to the private sector.

• Proceedings of the Korean Information Science Society Conference
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• 2005.11a
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• pp.241-243
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• 2005

Web services (WS) present a new promising software technology, which provides application-to-application interaction. They are built on the top of existing web protocol and based on open XML standards. Web services are described using WSDL, and the UDDI is a integration directory provide registry of Web Services descriptions. WSDL provides information of Web Services but it is getting more and more important to know more than those provided by WSDL. From WSDL we can not get the information like usage of WS, performance of WS, complexity of WS, usability of WS with other web service. In this paper, we proposed a new method for Web Services so called Public Web Services Analyzer (PWSA). This technique is based on analyzing various public UDDI registries in order to get various kinds of statistics of web services. Those statistics will be used by both web services developers and consumers for finding them suitable services for their needs. PWSA guarantees that it can provide enough information to find right web services for both Web Services Consumers and Web Service Developers.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.22 no.3
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• pp.25-55
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• 2011

These results of surveying public librarians can contribute to clearly identifying the status of CHI(consumer health information) services in Korea and to exploring future developments in CHI services. In this study, we investigated whether or not currently Korean public libraries are offering CHI services, whether or not they provide CHI reference services and the frequency of their use, and analyzed librarians' recognition of the need for Korean public libraries to provide the CHI services. The findings are as follows: 1) 70% of Korean public libraries are equipped with health-related books and medical journals, but the rate of libraries that are building CHI-related websites was very low at 5%. 2) The rate of providing the CHI reference services was only 30% of the surveyed public libraries. 3) 82.1% of public libraries did not provide educational programs related to CHI. 4) 82.1% of public libraries did not provide CHI-related services for vulnerable groups. 5) The rate of providing the CHI-related outreach programs and collaborating with CHI-related institutions was no more than about 20% each. These research findings can induce public librarians to provide CHI services in public libraries, and will contribute to activate the CHI-related research in Korea.

• Journal of Korean Library and Information Science Society
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• v.38 no.3
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• pp.383-404
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• 2007

The purpose of this research is to analyze the trend and performances of contracting out the management of public libraries in Korea, in order to help promote the effectiveness and efficiencies of their operations. In this research, Investigated in detail are the following issues: First, the need for and background of contracting out public library services and their present state in Korea; Second, the pros and cons of contracting out public library services; and finally, based on the aforementioned findings, a future model of 'contracting out' public library services is proposed in order to further the effective management of public libraries in Korea.

• Journal of Information Technology Services
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• v.20 no.5
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• pp.137-146
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• 2021

Recently, public participation in government policy design has been further expanded and public services perceived by users are expanding. At this time, the role of the digital government and the direction of the service to be pursued are user-centered, and above all, it is necessary to focus on the keywords of pre-emptive, preventive, and customized. In order to propose service quality improvement in the public sector, service user-centered classification and monitoring are integrated and the usability of government documents is improved. It is necessary to identify the needs of whether to provide a path for public participation. In the post-corona era, people are accessing quarantine information from the digital government every day. The government should proactively respond to the acceleration of digital transformation and the non-face-to-face demands of the people who experience non-face-to-face daily life. In order to evolve into a smart organization along with the innovation promotion plan and to provide customized services, it is necessary to use existing guides for institutional and technical improvement, along with new technology and data-based analysis, to strive for change management. The government should seek counter-measures that have advanced one step ahead by incorporating new high-tech IT with user-centered necessary services. This study aims to derive improvement plans to provide user-centered digital government service design when designing public services and collecting public opinions. Based on the e-government development model research and the existing research on user-centered service design in the public sector, institutional and technical measures are provided for the improvement of digital government service design.

• Journal of Korean Library and Information Science Society
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• v.42 no.1
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• pp.97-123
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• 2011

To achieve public library services for all by including those with disabilities, librarians have to think of them in new ways, and be knowledgeable about various types of disabilities and how to best assist the patron. And public libraries must provide them with services designed by types of disability. This study analyzed the characteristics of Korean disabled people by types of disability and proposed the directions to develop of public library services for people with disabilities by types of disabilities.

• Journal of the Korean Society for Library and Information Science
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• v.49 no.3
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• pp.393-412
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• 2015

The purpose of this study is to suggest development plan of the Regional knowledge information services through the case study analysis between Korea and Japan public libraries. For this purpose, we analyzed literature related to the Regional knowledge information services, performed case study, and carried out a investigation which focuses on a public libraries webpage. According to the analysis, the development plan for the Regional knowledge information services was suggested as follow; that is user-friendly service, internal cooperation, external network cooperative strategy, visible public relations and recognition improvement. This study has aimed to prepare for the basic data which will help Korea public libraries to make better Regional knowledge information services in the future.

• Journal of the Korean Society for Library and Information Science
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• v.38 no.3
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• pp.23-43
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• 2004

The purpose of the present study Is to suggest strategies for Improving cultural services provided by public libraries. First of all. it reviews missions of public Itbraries as well as meanings of these services for both the libraries and the communities they serve. It also reviews the current status of cultural services with the example of Kyonggi-Do. finally, five strategies for Improving cultural services are presented' differentiating library services from those provided by other types of cultural institutions such as museums and performing centers, as well as specifying the services In response to characteristics of the community they belong; utilizing community analysis and National Cultural Enjoyment Survey data; establishing national and regional support system; creating and Implementing library staff development programs in regards of cultural services; and finally, adopting marketing techniques in designing library cultural services.