• Journal of Digital Convergence
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• v.16 no.5
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• pp.43-53
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• 2018

Recently, public service for the improvement of quality of life and life support such as safety, aging, disaster, welfare, housing, economy, urban environment, traffic etc are actively developed based on open public data, and the spread of the network and the necessity of everyday life, smartphones are playing a role in providing public services. Currently, the development of science is changing the life expectancy of human beings and changing into social structure in which aged people become bigger due to various social conditions and low fertility and aging problems. However, the elderly who do not have easy access to information are very uncomfortable in dealing with mobile devices with very low accessibility and utilization of public services provided by mobile phones. Therefore, this study recategorizes the condition of the elderly presented in the previous study and identifies the problem through case analysis provided for the elderly. Also, we summarize the hierarchy of the core items of the existing interface design and derive it as an improvement index of the public service design for the improvement of the information accessibility of the elderly, and propose a design method to improve the utilization of the public service provided through the mobile device.

• Journal of Information Technology Services
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• v.8 no.4
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• pp.57-73
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• 2009

The rapid development of IT and the large-scale investment of IT motivate the public agencies to find the ways of effective IT management. Even though the public agencies adopt Enterprise Architecture (EA) as the new alternative for effective IT management, EA practices are still insufficient in the area of utilization and management after the adoption. Therefore, this research aims to identify the influencing factors for improving EA maturity level in terms of the long-term business activities such as establishment, management and utilization. Also, this research empirically identifies the influencing factors on the adoption and operation of EA in the public agencies, and clarifies how such factors impact on EA maturity level.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.19 no.3
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• pp.451-461
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• 1994

For developing countries which are in infant state of data communication services or don`t have their own Packet Switched Public Data Network(PSPDN), we present the strategy to construct the public data communication network, which guarantees the easy diffusion of data communication services, agrees with trends of telecommunication technology, and maximizes the outcomes to investments. With analyzing the characteristics of telecommunication infrastructures and demands of data communication services in a developing country, we show that the introduction of ISDN is the best solution for constructing a public data network. We also suggest aggressive approach to realize the packet switching functions into ISDN switching system and the networking scenario consisting of three graceful steps, based on the evolution of network architectures. Finally we show that the TDX-10 ISDN switching system, which is designed especially for developing countries, is helpful to commence the data communication era.

• Journal of the Korean Society for Library and Information Science
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• v.55 no.1
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• pp.305-321
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• 2021

VIP marketing strategy is mainly applied to commercial companies. This study proposed a plan to provide preferential services to excellent users of public libraries by referring to VIP marketing strategies. For this purpose, we surveyed 210 university students in their 20s and measured their Reliability, Empathy, overall usefulness for preferential service. As a result, 'Issue special membership card', 'provide exclusive lounge', 'additional book loan' services had common effects on three measurement items. Through these research results, this practical study can be used as a reference when public libraries implement preferential services in the future.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.33 no.1
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• pp.479-497
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• 2022

The present study aimed to examine how the quality of cultural program services, 'Libraries on the Road' influences users' satisfaction, quality of life, and loyalty to the cultural program services. Online surveys were conducted with users who had participated in 'Library on the Road' of public libraries, and collected 138 valid data. The study verified the hypotheses through structural equation model analysis. Findings of the study indicated that the higher the service quality of 'Library on the Road', the higher users' satisfaction. Users' satisfaction had positive effects on users' quality of life and loyalty to the services. The study extended the literature for the association between the service quality of a particular cultural program that public libraries had provided, users' satisfaction, quality of life, and loyalty to the cultural program.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.20 no.3
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• pp.115-128
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• 2009

The British public library services could be provided earlier than other countries as a result of the Industrial Revolution which was started in the U.K. earlier than other countries. Britain has steadily been building public library infrastructure during the last 150 years and currently maintains the highest level of public library services and operation. Until the 20th century, each local government in Britain remodeled other buildings into libraries and adopted a small and simple form of library building to build more libraries and also to help the convenient use of library, while minimizing the cost of library construction. The construction of public libraries of local governments was supported by the Public Libraries(and Museums) Act enacted in 1850. Korea is in an effort to build more public libraries. The study suggests that a small and simple form of library building should be constructed in order to build more public libraries with minimum costs.

• Journal of the Korean Society for Library and Information Science
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• v.47 no.2
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• pp.265-291
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• 2013

Because of the increased interest in health, medical care, and wellness, the utilization of health-related information resources, especially those found on the Internet, has been rapidly increasing. In addition, despite encountering an increasing number of health and medical-related reference questions in public libraries, public librarians feel limitations in their ability to perform these types of reference services. Therefore, this study proposed the cooperative network system model for vitalizing CHI Services, meaning that all the related agencies, including public libraries, medical libraries, medical institutions, and the health and medical community collaboratively provide consumer health information service. This study presented in detail the key elements of the cooperation model, the subject of cooperation, target sources for cooperation, the content of cooperation, operations of CHI-providing sites, operations and roles of Cooperation Centers, and directions for cooperating with commercial institutions.

• The Journal of Korean Institute of Information Technology
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• v.17 no.7
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• pp.123-131
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• 2019

In this paper, related studies were investigated by dividing them into cost-benefit analysis, security continuity services, and SW-centric calculations. The case analysis was conducted on A institutions in the United States, Japan and South Korea. Based on this, an improvement model was prepared through comparison with the current system. The SCS(Security Continuity Service) performance evaluation system-based information protection service cost calculation model is proposed. This method applies a service level agreement(SLA) and NIST Cybersecurity framework that are highly effective through cost-effectiveness analysis and calculates consideration based on characteristics, performance criteria, and weights by information protection service. This model can be used as a tool to objectively calculate the cost of information protection services at public institutions. It is also expected that this system can be established by strengthening the current recommended statutory level to the enforceability level, improving the evaluation system of state agencies and public institutions, introducing a verification system of information protection services by national certification bodies, and expanding its scope to all systems.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.21 no.3
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• pp.5-16
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• 2010

Libraries should offer their services to all users including those who find difficult to access knowledge information without any obstacles or discrimination. Therefore, this study, aiming at providing library services to all users by applying 'Universal Design' to libraries, extracted and presented five components in library services: universal convenience, which allows all users to use libraries; safety of services, which offers safety in library use; user-orientedness, which offers user-oriented library services; user request, which allows library services reflecting the needs of users; and economic feasibility of the services, which provide efficient and economic library services. The proposed five components will play the foundational role in implementing universal design on libraries so that all users can use library services.

• Journal of Korean Library and Information Science Society
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• v.38 no.2
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• pp.245-269
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• 2007

The purpose of this study is to current status of library services for immigrants in Korea, where the number of immigrants reaches one million. To do this, the cases of library services for immigrants in North America and Europe were investigated and persons in charge who work in 10 public libraries and 5 private libraries serving immigrants in Korea were interviewed. Also, research articles, newspapers and related websites are utilized. Current status and limitations of library services for immigrants were discussed and some suggestions were presented.