• 제목/요약/키워드: Psychological Emotion

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레스토랑의 물리적 환경지각이 고객 태도형성에 미치는 영향 : 감정반응의 중개역할을 중심으로 (The Influence of Physical Environment Perception on Restaurant Patrons' Attitude Formation : The Mediating Role of Emotional Responses)

  • 전병길;노영만
    • 한국식생활문화학회지
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    • 제20권4호
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    • pp.438-445
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    • 2005
  • This research examines how various dimensions of physical environments influence patrons' psychological responses(especially emotional responses) in the restaurant service setting, and how these emotional responses, in turn, influence patrons' attitude formation. The result of empirical research indicates that restaurant physical environments have a significant effect patrons' emotional responses, and that these psychological experiences serve as critical mediators in the restaurant physical environments-store attitudes relationship. However, the effects of restaurant physical environments on patrons' psychological responses varied with the dimensions of physical environments. First, the effect of cleanliness on emotional responses was most significant, especially on negative emotion, out of 4 dimension of restaurant physical environment. Second, ambient conditions are the most important predictor on customers' positive emotion, and in turn, positive emotion has the most significant effects on customers' attitude formation of restaurant. Therefore, the result suggests that restaurants should manage(or, improve) their ambient conditions(e.g. background music, scents, ventilation, noise etc.) for efficiently maximizing customers' positive attitude. The implications of this study are discussed, and ideas for future work suggested.

정서 점화가 제품의 지각된 사용성에 미치는 영향 (The effect of emotional priming on the product perceived usability)

  • 김명식;김효선;한광희
    • 감성과학
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    • 제15권4호
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    • pp.575-584
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    • 2012
  • 사용성은 제품의 사용 과정에서 지각되는 학습 용이성, 효율성, 만족성 등이 포함되는 복합적인 개념이며, 사용성 평가에 영향을 주는 요인은 다양하다고 할 수 있다. 본 연구에서는 제품의 사용성을 평가할 때 영향을 미치는 여러 요인 중 평가자의 내적 요인, 그 중에서도 평가자의 정서를 관심 변인으로 하여, 점화에 의해 유도된 정서가 제품의 사용성에 미치는 영향을 알아보고자 하였다. 실험 1에서는 IAPS에서 추출된 사진 자극을 점화자극으로 제시하여 참가자들에게 긍정적이거나 부정적인 정서를 유발하도록 하였다. 실험 결과, 긍정적 정서로 유도된 집단은 부정적 정서로 유도된 집단에 비해 지각된 사용성을 더 높게 평정하였다. 실험 2에서는 이미지 자극의 정서를 긍정-부정 차원과 각성-이완의 차원으로 세분화하여 제시함으로써 정서의 두 가지 차원 중 어느 차원이 지각된 사용성에 영향을 주는지 살펴보았다. 실험 결과, 각 변인들 간의 주효과와 상호작용 효과가 관찰되었다. 따라서 일시적으로 유도된 정서가 사용성 평가에 영향을 줄 수 있는 요인 중 하나임을 시사한다. 본 연구는 사용성 관련 의사결정을 필요로 하는 상황에서 평가자는 현재의 정서가 미치는 영향을 비중 있게 고려해야 한다는 함의를 제공한다.

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Influence of COVID-19 Anxiety on Vigor and Innovative Work Behavior: Mediated Moderation of Flexible Work Arrangement

  • Jonghun Sun;Yoon Soo Jun
    • 감성과학
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    • 제26권2호
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    • pp.3-12
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    • 2023
  • The present study examines the impact of COVID-19 anxiety on employees' psychological resources and behaviors, drawing on the conservation of resources theory. We also investigate whether flexibility in work contexts has a meaningful effect on employees' responses to the pandemic. A total of 284 working adults participated in an online survey consisting of self-reporting questionnaires that assessed levels of COVID-19 anxiety, vigor, innovative work behavior, and flexible working arrangements. The results showed that the level of vigor mediated the positive relationship between COVID-19 anxiety and innovative work behavior, and the perceived level of flexible working arrangements moderated this mediation effect positively. The findings highlight the importance of considering employees' psychological resources and work arrangements in managing the negative impact of COVID-19-related anxiety. This study provides theoretical and practical implications for organizations to better understand the psychological processes that employees undergo during a crisis. Further research on diverse work settings and cultural backgrounds is needed to expand on the present findings.

정서의 심리적 모델: 개별 정서 모델, 평가 모델, 차원 모델을 중심으로 (Review on Discrete, Appraisal, and Dimensional Models of Emotion)

  • 손진훈
    • 대한인간공학회지
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    • 제30권1호
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    • pp.179-186
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    • 2011
  • Objective: This study is to review three representative psychological perspectives that explain scientific construct of emotion, that are the discrete emotion model, appraisal model, and dimensional model. Background: To develop emotion sensitive interface is the fusion area of emotion and scientific technology, it is necessary to have a balanced mixture of both the scientific theory of emotion and practical engineering technology. Extensional theories of the emotional structure can provide engineers with relevant knowledge in functional application of the systems. Method: To achieve this purpose, firstly, literature review on the basic emotion model and the circuit model of discrete emotion model as well as representative theories was done. Secondly, review on the classical and modern theories of the appraisal model emphasizing cognitive appraisal in emotion provoking events was conducted. Lastly, a review on dimensional theories describing emotion by dimensions and representative theories was conducted. Results: The paper compared the three models based on the prime points of the each model. In addition, this paper also made a comment on a need for a comprehensive model an alternative to each model, which is componential model by Scherer(2001) describing numerous emotional aspects. Conclusion: However, this review suggests a need for an evolved comprehensive model taking consideration of social context effect and discrete neural circuit while pinpointing the limitation of componential model. Application: Insight obtained by extensive scientific research in human emotion can be valuable in development of emotion sensitive interface and emotion recognition technology.

칠정상(七情傷)의 기전에 대한 고찰 - 감정적 요인을 중심으로 - (Emotional factors in the mechanism of Chiljeongsang(七情傷))

  • 윤은경;백유상;정창현
    • 대한한의학원전학회지
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    • 제24권4호
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    • pp.117-142
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    • 2011
  • This paper is about the emotional factors in Chiljeongsang(七情傷). To specify the collective term into specific categories, an examination of the meaning of emotion of the East and West was primarily undertaken. The importance of emotion lies in the fact that it provides a link between the individual and the outside world. Emotion was perceived as reflections of the human nature and mental activity by philosophers and psychiatrists throughout history. In the views of psychologists, the focus was on not emotion itself, but rather the emotional experience in human, and its psychological and physiological mechanism. In Traditional Medicine, problematic emotion is called Chiljeong(七情). The term Chiljeongsang(七情傷), which is a compound word of 'Chiljeong(七情)' and 'Sang(傷)' meaning 'damage', is used in referring to illness related to unhealthy emotions. It is used to describe illness caused by Chiljeong(七情) and mental disorders that result in emotional symptoms. It also refers to illness where Chiljeong(七情) plays a role in creating a more direct cause of illness in the larger pathogenic process. In the contents of Chiljeongsang(七情傷) in Traditional Medicine, emotion as causation of Gi(氣) disorder could be found the most, while explanation on the psychological process related to the creation of Chiljeong(七情) was insufficient. This tendency is related to the philosophical basis of Traditional Medicine. Out of the two patterns suggested, the mind-based Chiljeongsang(七情傷) pattern includes the psychological aspects of damage, in which key focus is on the cause that arouses problematic emotion, its process and the meaning this emotion entails. To explain this, concepts from psychiatry, especially Jung's theory on neurosis was adopted. In treating a Chiljeongsang(七情傷) patient, mere knowledge of the physiological changes of the body in terms of Gi(氣) is insufficient. This is because mental factors play a large role in Chiljeongsang(七情傷), and the more a condition is 'mental', the more complex it becomes and the more it influences life as whole. Therefore, the doctor must approach the patient with not only medical knowledge, but also overall knowledge on all aspects of human life.

신경망을 이용한 다중 심리-생체 정보 기반의 부정 감성 분류 (Classification of Negative Emotions based on Arousal Score and Physiological Signals using Neural Network)

  • 김아영;장은혜;손진훈
    • 감성과학
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    • 제21권1호
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    • pp.177-186
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    • 2018
  • 감성은 복잡하고 다양한 요인들에 의해 영향을 받기 때문에 다각적인 측면에서 고려되어야 한다. 본 연구에서는 심리 평가 척도의 하나인 각성(arousal) 지표와 다중 생체신호에서 추출된 생체지표 반응을 이용하여 중립 및 부정 감성(슬픔, 공포, 놀람)의 분류하였다. 이를 위하여 감성에 따른 생체지표 반응의 차이를 확인하였고, 다중 신경망 알고리즘 기반의 감성 인식기를 적용하여 이들 감성이 얼마나 정확하게 분류되는가를 확인하였다. 총 146명의 실험 참가자(평균 연령 $20.1{\pm}4.0$, 남성 41%)를 대상으로 감성 유발 자극을 제시하고 동시에 생체신호(심전도, 혈류맥파, 피부전기활동)를 측정하였다. 또한 감성 유발 자극에 대한 심리 반응을 감성 평가 척도로 평가하였다. 측정된 생체신호에서 심박률(HR), NN 간격의 표준편차(SDNN), 혈류량(BVP), 맥파전달시간(PTT), 피부전도수준(SCL), 피부전도반응(SCR)을 추출하였다. 결과 분석을 위하여 감성 자극에 대한 각성도와 안정 상태와 감성 상태의 생체지표 반응을 활용하였다. 또한 감성 분류를 위하여 다중 신경망 기반의 감성 인식기를 활용하였다. 그 결과, 감성에 따른 생체지표 반응의 차이를 확인하였고, 이들 감성의 분류 성능은 각성도와 모든 생체지표 특징들을 조합하였을 때 정확도가 가장 높음(86.9%)을 확인하였다. 본 연구는 심리 및 생체지표 추출과 기계학습 기술의 적용을 통하여 부정 감성을 분류할 수 있음을 제안하며, 이는 인간의 감성을 탐지하는 감성 인식 기술을 확립하는데 기여할 것으로 예상한다.

COMPUTATIONAL MODELING OF KANSEI PROCESSES FOR HUMAN-CENTERED INFORMATION TECHNOLOGY

  • Kato, Toshikazu
    • 한국감성과학회:학술대회논문집
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    • 한국감성과학회 2003년도 춘계학술대회 논문집
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    • pp.101-106
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    • 2003
  • This paper introduces the basic concept of computational modeling of perception processes for multimedia data. Such processes are modeled as hierarchical inter-and relationships amongst information in physical, physiological, psychological and cognitive layers in perception. Based on our framework, this paper gives the , algorithms for content-based retrieval for multimedia database systems.

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감성과학의 심리학적 측면 (Psychological aspects of the science of sensibility)

  • 정찬섭
    • 감성과학
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    • 제1권1호
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    • pp.19-24
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    • 1998
  • 감성과학의 성립요건을 검토하기 위하여 심리학적인 측면에서 감성의 개념정의, 구성개념과 기저 차원, 측정문제를 고찰해 보았다. 감성은 심리학에서는 아직 잘 정제되어 있지 않은 개념으로서 그것을 과학적으로 접근하기 위해서는 조작적으로 정의가능한 구성 개념들로 분해될 수 있어야 한다는 것이 논의되었다. 감성의 측정에 대해서는 정서의 측정 방법들이 그대로 적용할 수 있다는 가정 하에 다양한 측정 기법들을 소개하였다.

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