• Title/Summary/Keyword: Productivity gap

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A Study on the Service Quality Assessment Utilizing 6 Sigma - Focused on Domestic Banks - (6 시그마를 활용한 서비스품질 평가에 관한 연구 - 국내 은행을 중심으로 -)

  • Kim, Jong-Hoon;Song, Gwang-Suk;Yoo, Han-Joo
    • Journal of Korean Society for Quality Management
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    • v.39 no.4
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    • pp.527-542
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    • 2011
  • The importance of service industry in national economy is getting increasing due to current trend of aging society and increasingly desire for better quality of life. However, the level of labor productivity in domestic service industry is lower than Japan and Germany that are typically strong in manufacturing industry. Difficulty of process control and measurement in accordance with variability and intangibility which are features of service industry, is considered as the cause of this poor labor productivity in Korea. This study aims to present managerial implications by calculating sigma levels on branch bank service quality and suggesting the quality dimensions of banks can be checked through a gap comparison between the sigma level on service quality in the whole banks and service quality in each bank. Quality level presented by the KS-SQI is applied to the measurement method that Yoo Han Joo and Song Kwang Seok suggested in 2006. Spss18.0 is used as an analysis tool. As a result of factorial analysis, 7 dimensions of service quality in KS-SQI can be divided into new 3 dimensions of service quality. This study also suggests that width and number of questions in previous questionnaire shall be extended. The whole of the bank service quality level is evaluated 3 sigma. The research help banks to figure out their service quality level through gap comparison objectively.

An Experimental Study on Root-pass Welding of Open Gap by GMA Welding Process in Pipeline (GMA 용접공정을 이용한 오픈갭 수평고정관 초층 용접의 실험적 연구)

  • Kim, Ji-Sun;Kim, Ill-Soo;Park, Chang-Eun;Na, Hyun-Ho;Lee, Ji-Hye;Jung, Seong-Myeong
    • Journal of Welding and Joining
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    • v.29 no.3
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    • pp.64-69
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    • 2011
  • Since welding process for most pipelines with large diameter has been carried out by the manual process, automation of the welding process is necessary for the sake of consistent weld quality and improvement in productivity. Therefore the development of the optimized algorithm to decide the welding condition is an effective technique to prove the feasibility of interface standards and intelligent control technology to increase productivity and reduce the cost of system integration. In this study, the pipe welding experiment has been carried out using plused GMA welding process to select optimal welding condition. And necessary information in root-pass welding has been obtained by applying in the pipeline using the selected welding conditions through the welding experiment.

Development of Process and Equipment for Roll-to-Roll convergence printing technology

  • Kim, Dong-Su;Bae, Seong-U;Kim, Chung-Hwan
    • Proceedings of the Materials Research Society of Korea Conference
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    • 2010.05a
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    • pp.19.1-19.1
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    • 2010
  • The process of manufacturing printed electronics using printing technology is attracting attention because its process cost is lower than that of the conventional semiconductor process. This technology, which offers both a lower cost and higher productivity, can be applied in the production of organic TFT (thin film transistor), solar cell, RFID(radio frequency identification) tag, printed battery, E-paper, touch screen panel, black matrix for LCD(liquid crystal display), flexible display, and so forth. In general, in order to implement printed electronics, narrow width and gap printing, registration of multi-layer printing by several printing units, and printing accuracy of under $20\;{\mu}m$ are all required. These electronic products require high precision to the degree of tens of microns - in a large area with flexible material, and mass productivity at low cost. As such, the roll-to-roll printing process is attracting attention as a mass production system for these printed electronic devices. For the commercialization of this process, two basic electronic ink technologies, such as conductive ink and polymers, and printing equipment have to be developed. Therefore, this paper addressed basis design and test to develop fine patterning equipment employing the roll-to-roll printing equipment and electronic ink.

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Case Studies of Organic Livestock Farming in Europe and Strategies for Development of Organic Livestock Farming in Korea (유럽의 유기축산 사례 및 우리나라 유기축산의 발전 방안)

  • An, Jong-Ho;Jo, Ik-Hwan;Lee, Ju-Sam
    • Korean Journal of Organic Agriculture
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    • v.11 no.4
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    • pp.75-92
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    • 2003
  • Organic livestock farming in northern European regions has been expanded with the major animals of large ruminants using pastures and grass silages. Organic livestock farming in some European countries has been in rather short of productivity compared to the conventional livestock farming, however since the gap of productivity between organic and conventional livestock farming has been reported to be reduced when the efficiency of management would improve, organic livestock farming has a potential to develop as a clean livestock farming in the future. We expect that organic livestock farming be propelled to a future model of livestock farming in Korea too. As the schemes for realization of organic livestock farming in Korea, firstly a system for the consistent supply of organic feed should be established. Mountainous areas that represents 63 % of total area of Korea could be utilized for the production of organic forages. Uncultivated rice paddy and upland agricultural field could also be used for this purpose. The active application of organic agricultural by-products such as organic rice straw, organic rice bran and SO forth can be considered for organic livestock farming. Secondly, the replacement of anti-biotics for the management of animal diseases should be developed using natural products. Plants and microbes would be good sources of natural products. Thirdly, the realization of organic livestock farming may require a system for certification of the organic farms and consequently the experts to work on.

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인쇄전자를 위한 롤투롤 프린팅 공정 장비 기술

  • Kim, Dong-Su;Kim, Chung-Hwan;Kim, Myeong-Seop
    • Proceedings of the Materials Research Society of Korea Conference
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    • 2009.05a
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    • pp.15.2-15.2
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    • 2009
  • Manufacturing of printed electronics using printing technology has begun to get into the hot issue in many ways due to the low cost effectiveness to existing semi-conductor process. This technology with both low cost and high productivity, can be applied in the production of organic thin film transistor (OTFT), solar cell, radio frequency identification (RFID) tag, printed battery, E-paper, touch screen panel, black matrix for liquid crystal display (LCD), flexible display, and so forth. The emerging technology to manufacture the products in mass production is roll-to-roll printing technology which is a manufacturing method by printings of multi-layered patterns composed of semi-conductive, dielectric and conductive layers. In contrary to the conventional printing machines in which printing precision is about $50~100{\mu}m$, the printing machines for printed electronics should have a precision under $30{\mu}m$. In general, in order to implement printed electronics, narrow width and gap printing, register of multi-layer printing by several printing units, and printing accuracy of under $30{\mu}m$ are all required. We developed the roll-to-roll printing equipment used for printed electronics, which is composed of un-winder, re-winder, tension measurement system, feeding units, dancer systems, guide unit, printing unit, vision system, dryer units, and various auxiliary devices. The equipment is designed based on cantilever type in which all rollers except printing ones have cantilever types, which could give more accurate machine precision as well as convenience for changing rollers and observing the process.

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A Study on the Apple Production of Kyungpook Region and Regional Comparison between other regions of Korea (경북지역의 사과 생산변동과 여타지역과의 생산비교)

  • Ryu, Jin Chun;Shin, Young Bum
    • Current Research on Agriculture and Life Sciences
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    • v.13
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    • pp.55-64
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    • 1995
  • Apple is most favorable fruit in Korea, and apple farmland has been increased before and after the agreements of Uruguay Round and apple is considered as one of strategic agricultural goods. Especially expansion of apple farmland is concentrated in Kyungpook region because of the suitable climate and its market share is about 70 percents in 1992. But in tree age of apple, although newly and replanting area is increasing, the rate of old orchards is higher than that of other regions. In varieties of apple, it is concentrated in Fuji and is forecasted to increase in the future. The amount of apple production of Kyungpook region is 480 thousand tons, that is concentrated in Wui-sung, Young-ju and An-dong. The quantity of apple production per 10a. is 1,315kg, that is low level compared with that of America and Japan, and the gap of technology among farmers is heavily. The difficulties of apple farming in Kyungpook region are summarized as follows. first, the lack of mechanization and facilities due to the small scale of farmland, second, lack of rural labor force, third, concentration on Fuji apple varieties, fourth, low productivity of apple farming.

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Linguistic Productivity and Chomskyan Grammar: A Critique (언어창조성과 춈스키 문법 비판)

  • Bong-rae Seok
    • Lingua Humanitatis
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    • v.1 no.1
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    • pp.235-251
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    • 2001
  • According to Chomskyan grammar, humans can generate and understand an unbounded number of grammatical sentences. Against the background of pure and idealized linguistic competence, this linguistic productivity is argued and understood. In actual utterances, however, there are many limitations of productivity but they are said to come from the general constraints on performances such as capacity of short term memory or attention. In this paper I discuss a problem raised against idealized productivity. I argue that linguistic productivity idealizes our linguistic competence too much. By separating idealized competence from the various constraints of performance, Chomskyan theorists can argue for unlimited productivity. However, the absolute distinction between grammar (pure competence) and parser (actual psychological processes) makes little sense when we explain the low acceptability(intelligibility) of center embedded sentences. Usually, the problem of center embedded sentence is explained in terms of memory shortage or other performance constraints. To explain the low acceptability, however, we need to assume specialized memory structure because the low acceptability occurs only with a specific type of syntactic pattern. 1 argue that this special memory structure should not be considered as a general performance constraint. It is a domain specific (specifically linguistic) constraints and an intrinsic part of human language processing. Recent development of Chomskyan grammar, i.e., minimalist approach seems to close the gap between pure competence and this type of specialized constraints. Chomsky's earlier approach of generative grammar focuses on end result of the generative derivation. However, economy principle (of minimalist approach) focuses on actual derivational processes. By having less mathematical or less idealized grammar, we can come closer to the actual computational processes that build syntactic structure of a sentence. In this way, we can have a more concrete picture of our linguistic competence, competence that is not detached from actual computational processes.

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Effects of Nd:YAG Laser Welding Parameters on Fatigue life of Lap Joint Structure in Stainless Steel (스테인리스강의 Nd:YAG 레이저 겹치기 용접부 피로수명에 미치는 용접변수의 영향)

  • Kim, Yang;Yang, Hyun-Seok;Park, Ki-Young;Lee, Kyoung-Don
    • Journal of Welding and Joining
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    • v.26 no.1
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    • pp.69-75
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    • 2008
  • Spot welding which use the main process for side block production of stainless steel railway vehicle is legged behind in laser welding about a quality and productivity. Although the laser welding has many potential advantages such as low heat input and aspect ratio of weld bead, its application to a new structural component still is required many engineering data including mechanical properties such as tensile, fatigue strength, etc on. Therefore, experimental analysis was carried out to understand the fatigue phenomena of different thickness stainless steel overlap joining panels by Nd:YAG laser welding. The fatigue life curves were obtained through fatigue tests with the various levels of applied load. The fatigue life is related with the parameters such as gap size and penetration depth through experiment. As the results, tensile strength and fatigue life were proportional in heat input level and gap was identified the major factor for fatigue life. Also we could know that deferent a-ferrite content at HAZ depend on welding heat input was important factor to determine a formation of initial crack and total fatigue life cycle.

Compensation of Thermal Errors for the CNC Machine Tools (II) - Analysis of Error Compensation Algorithm for the PC-NC Controller - (CNC 공작기계의 열변형 오차 보정 (II) - PC-NC제어기용 오차보정 알고리즘 분석 -)

  • 이재종;최대봉;박현구
    • Proceedings of the Korean Society of Machine Tool Engineers Conference
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    • 2001.10a
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    • pp.214-219
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    • 2001
  • One of the major limitations of productivity and quality in metal cutting is the machining accuracy of machine tools. The machining accuracy is affected by geometric errors, thermally-induced errors, and the deterioration of the machine tools. Geometric and thermal errors of machine tools should be measured and compensated to manufacture high quality products. In metal cutting, the machining accuracy is more affected by thermal errors than by geometric errors. In this study, the compensation device and temperature-based algorithm have been presented in order to compensate thermal error of machine tools under the real-time. The thermal error is modeled by means of angularity errors of a column and thermal drift error of the spindle unit which are measured by the touch probe unit with a star type styluses, a designed spherical ball artifact, and five gap sensors. In order to compensate thermal characteristics under several operating conditions, experiments performed with five gap sensors and manufactured compensation device on the horizontal machining center.

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The Impact of Development and Government Expenditure for Information and Communication Technology on Indonesian Economic Growth

  • AGUSTINA, Neli;PRAMANA, Setia
    • Asian Journal of Business Environment
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    • v.9 no.4
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    • pp.5-13
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    • 2019
  • Purpose - This research is aimed to investigate the impact of the Information and Communication Technology (hereinafter ICT) development index and ICT investment on Indonesian economic growth. Research design, data and methodology - The data used consist of ICT development index, government expenditure on ICT sector, and economic growth from 33 provinces in Indonesia from 2012 to 2015. Based on the Networked Readiness Index published by the World Economic Forum (WEF), Indonesia was ranked 80th among 142 countries in 2012 and had climbed 64th in 2014. This indicates that the businesses in Indonesia have adopted ICTs to increase productivity and expand their activities. Panel data regression analysis is performed to reveal the change of the impact over time in each of the provinces. Result - The ICT development index and government expenditure for ICT have a positive effect on the economic growth of all provinces, although the impact is different in each of the provinces. There is a digital gap between the provinces, especially the large digital gap occurring with DKI Jakarta. The provinces of Eastern Indonesia such as NTT and Papua are still relatively slow in development of ICT. Conclusions - ICT development index and allocation of local government expenditure for ICT have significant effect on economic growth. ICT development index has a bigger role in increasing economic growth.