• Title/Summary/Keyword: Product Service system

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Exploring Opportunities of IoT for Product-Service System Conceptualization and Implementation

  • Mohammad R. Basirati;Jorg Weking;Sebastian Hermes;Markus Bohm;Helmut Krcmar
    • Asia pacific journal of information systems
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    • v.29 no.3
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    • pp.524-546
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    • 2019
  • Product-service systems (PSS), integrating physical products and services, currently play a crucial role in sustainable economies. In addition to the highly competitive global economy, the emergence of new digital paradigms is supporting the shift toward servitization. Although the great potential of such paradigms is recognized by both practice and research, their implications for PSS are not yet clear. In particular, features of Internet of Things (IoT), such as total connectedness and ubiquity of smart sensors and actuators, provide various new opportunities for PSS. This study explores such opportunities by conducting structured literature review and 13 interviews. We organize the findings in two folds: First, we introduce four degrees of IoT involvement in PSS business models and elaborate the opportunities that they create for different types of PSS. Second, we present the key technologies and approaches that IoT provides concerning PSS lifecycle management.

A Study on Product Search Service using Feature Point Information based on Image (이미지 기반의 특징점 정보를 이용한 제품 검색 서비스에 관한 연구)

  • Kim, Seoksoo
    • Journal of Convergence for Information Technology
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    • v.9 no.9
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    • pp.20-26
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    • 2019
  • With the development of ICT technology and the promotion of smartphone penetration, purchasing services that purchase various products through online market are being activated. In particular, due to advances in storage and delivery technology, sales of short food materials can be purchased online. Therefore, in this paper, we propose an integrated solution that enables advertisement effect, ordering and delivery through a purchase service even if there is no sales knowledge and sales network in a small shopping mall where only offline sales can be performed. The proposed system is able to efficiently view the product information by category through image search for the product that the user desires, so that the seller of the registered product can efficiently sell without any additional advertisement.

Distribution Center Location and Routing Problem with Demand Dependent on the Customer Service (고객서비스에 따른 수요변화하에서의 분배센터 입지선정과 경로 문제)

  • 오광기;이상용
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.22 no.51
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    • pp.29-40
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    • 1999
  • The distribution center location and routing problem involves interdependent decisions among facility, transportation, and inventory decisions. The design of distribution system affects the customers' purchase decision by sets the level of customer service to be offered. Thus the lower product availability may cause a loss of demand as falls off the customers' purchase intention, and this is related to the firm's profit reduction. This study considers the product availability of the distribution centers as the measure of the demand level change of the demand points, and represents relation between customer service and demand level with linear demand function. And this study represents the distribution center location and routing to demand point in order to maximize the total profit that considers the products' sales revenue by customer service, the production cost and the distribution system related costs.

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Implementation of Tracking and Authentication system for Product using RFID/EPC-IS network (RFID/EPC-IS 네트워크를 이용한 제품 추적 및 인증시스템 구현)

  • Shin Myeong-Sook;Hong Seong-Pyo;Lee Joon
    • The KIPS Transactions:PartA
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    • v.13A no.4 s.101
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    • pp.317-322
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    • 2006
  • The development of RFID system is increasing rapidly by applying to variety fields recently. Especially, RFID system is used to the focus technology of the supply chain management in distribution field of the supplier. In distribution field, We have to grasp products quickly and correctly, but this has a problem to make an inventory of products in real-time because of products transfer. In this paper, to solve this problems. We grasp the state of inventory in real-time by using EPC-IS network becoming the organizational standard of RFID network. also, We offer an authentation of product service to grasp counterfeits and stolen goods in real-time. Therefore, in this paper, We show to be able to process an authentation of product service and inventory of products in distribution field in real-time.

Establishment of Product Data Management for Advanced EMU (차세대전동차 정보관리시스템 구축에 관한 연구)

  • Lee, Han-Min;Kim, Gil-Dong;Oh, Seh-Chan
    • Proceedings of the KSR Conference
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    • 2006.11b
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    • pp.1418-1422
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    • 2006
  • The project of advanced urban transit system development is developing the advanced vehicle and the core technologies for the cost down by system change, the transport safety and the environmental friendliness and the improvement of passenger service. The product data management system is installed for management of each project. Various data and informations producted from each project are made for database. Therefore, we develop the product data management system.

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A Framework of the Convergent Service Development Process in the Public Sector : The Smart Transportation Card Service of Seoul City and the Call for Collaboration Case in Singapore (공공분야 융합 서비스 개발 Framework에 대한 연구 : 서울시 스마트교통카드 서비스와 싱가포르 CFC 사례를 중심으로)

  • Lee, Jin-Hui;Lee, Suke-Kyu
    • Journal of Information Technology Services
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    • v.12 no.2
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    • pp.387-410
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    • 2013
  • Due to the development of information technology, Convergence and Creative Economy became hot issues. For example, products become more intelligent and services are likely to be connected and integrated around core services or provided as bundle solution. Meanwhile products and services are integrated in the context of mutual supplementation, which leads to Servitization of Products and Productization of Services in many industries. Previous studies have addressed Convergence with different terms and definitions such as Convergent, Multicategory Multifunctional Product, Clouding Service, Bundle and so on from one perspective such as consumers, suppliers or technology according to a wide range of academic approaches. Thus, this study attempted to suggest the most typical convergence products released in the convergence environment and categorize those products. Furthermore, this study has pointed out the problems in the New Product Development Framework discussed in the studies on marketing by taking the situation of the public sector into account and then suggested "New Service Development Framework in the Public Sector" that are different from traditional e-Gov. approach basically and will enable the government to create public information service and provide them to enterprises or citizens. It also emphasized the importance of Business Conceptualization Stage in the framework; argued that there is a necessity of an integrative study from the perspective of technology on the basis of the approach from the perspective of marketing and Policy such as a study of consumer behaviors, design and marketing channel and Policy Integration for the development and dissipation; and furthermore suggested the cases-the development/Diffusion of Transportation Card Service in Seoul and CFC (Call for Collaboration) in Singapore-in order to verify the framework. There is a need to supplement New Service Development Framework so it is able to reflect the distinct characteristics of the public sector from the academic perspective and be used as practical guidelines for SI (System Integration) business to shift into IT Service business. Last but not the least, this study has suggested the limitations and the directions for the future studies.

Hotel Reservation Service, Customer Expectations, Brand Attachment, and Brand Loyalty: Effects of Package Product Reservation

  • Chang, Jae-Hyup;Yoon, Ki-Chang;Park, Chang-Soo
    • Journal of Distribution Science
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    • v.12 no.12
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    • pp.27-41
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    • 2014
  • Purpose - This study examines various reservation service components that would increase customers' brand attachment and loyalty, while discussing how reservation service components would affect the customer behaviors. Research design, data, and methodology - This study theoretically analyzed the hotel package product reservation system, the customer expectations, the brand attachment, and the brand loyalty, while reviewing previous studies. Results - This study analyzed the distribution channels of the hotel package products from various angles and, as for more extensive research, the study explained the different results caused by each different reservation system type that may be preferred by each individual customer. Conclusions - It was confirmed that, of the hotel reservation service components, the convenience factors, the reliability factors, the information factors, and the other factors other than the human factors, have a significant influence on the customer expectations. Further, the study also revealed that the customer expectation has an important effect on the brand attachment. In addition, the study improved the prevailing understanding on the relation between the brand attachment and the brand loyalty.

A Basic Study on a Database Product Costing Method in the Database Service (데이타베이스서비스의 원가계산 방법에 관한 기초 연구)

  • Lee, Yeong-Jae;Kim, Chang-Hui
    • The Transactions of the Korea Information Processing Society
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    • v.1 no.2
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    • pp.141-153
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    • 1994
  • According to various information needs of end-users in information society, it brings forward a study on a database(DB) product costing method in order to activate the DB industry. The objective of this paper is to propose the DB product costing method of the DB service. The first thing classifies the elements of DB product cost accounting by the activities of the circulation system of information in the DB service. Based on the assumptions in terms of DB product cost accounting, the second is to develop its model. The last is to present the process of DB product cost accounting by applying the model to a company which provides the DB service. It is necessary to research continuously regarding the DB product costing method because its purpose is to decide a DB service charge. The right pricing decision in the DB service charge will contribute toward the growth of the DB industry acceleratedly.

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Post-production service of smart farming based on ICT network

  • Cho, Sokpal;Chung, Heechang
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2015.10a
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    • pp.603-606
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    • 2015
  • The post-production of smart farming defines the stage that the final products are delivered from producer to consumers via market on ICT network. It deals with the process of product packaging and distribution from producer to consumer with marketing strategy. This focus on reference model for post-production service including specialization, centralization of product delivery, and just-in-time delivery, and marketing system on the network. It defines a significant function component on post-production stage. The producer plays a significant role in economy being one of the main contributors to the many customers. This articles suggest the effective product distribution service which requires delivering the right product, in the right quantity, in the right condition, to the right place, at the right time, for the right cost, and encompassing global marketing based on ICT network, will be provided[1].

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An Empirical Study on the Critical Success Factors of MRO e-marketplace (MRO e-marketplace의 성공 요인에 관한 탐색적 연구)

  • 김상수;하종태
    • The Journal of Information Technology and Database
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    • v.8 no.2
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    • pp.17-40
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    • 2001
  • The purpose of this study is to empirically identify the critical success factors of MRO e-marketplace. The research model presented in this study suggests that the success of MRO e-marketplace depends on environment of organization, type of product and service, and system of MRO e-marketplace. The major empirical findings of a survey of 38 firms in Korea are as follows: 1) The managers of firms have a deep concern on the effectiveness of MRO e-marketplace and are satisfied with the time saving provided by the transaction through MRO e-marketplace. 2) The variables affecting the success of MRO e-marketplace are classified into eight factors representing the characteristics of environment of organization, type of product and service, and system of MRO e-marketplace. 3) Among eight factors extracted from factor analysis, three factors are highly associated with the success of MRO e-marketplace. More specifically, the three factors, such as inside environment of company, capability of product supply, and basic function of MRO e-marketplace system, are the most Important factors affecting the success of MRO e-marketplace. The implications of the study are discussed and furlher research directions are proposed.

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