• Title/Summary/Keyword: Processes

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A Six Sigma Methodology and Case Study on Transactional Processes (사무간접부문의 6시그마 방법론과 적용 사례연구)

  • Cho, Nam-Wook;Cho, Chi-Woon
    • Journal of Korean Society for Quality Management
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    • v.33 no.3
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    • pp.105-113
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    • 2005
  • Six sigma has been the most influential management innovation program in a number of leading companies and its application has extended beyond manufacturing processes. Most companies have taken company-wide six sigma initiatives to also improve transactional and R&D processes. However, due to the limitation of existing methodologies, numerous difficulties arise during the six sigma application to non-manufacturing processes. In this study, a modified six sigma framework is proposed to facilitate six sigma implementation to transactional processes. The newly developed framework is applied to a six sigma project of the new product launching process of a marketing area.

Business Reengineering of Order-Taking and Purchasing Processes : A Case Study (買入管理業務의 리엔지니어링 事例硏究)

  • 최무진;장상구
    • Journal of the Korean Operations Research and Management Science Society
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    • v.12 no.1
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    • pp.175-175
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    • 1987
  • Business reengineering (BR) is an emerging idea that attempts to restructure inefficient, current business processes through redesigning jobs and exploiting new information technology (IT), and helps achieving significant improvements in white-collar productivity and returns of IT investment. This research analyzed order-taking and purchasing processes of a company (a coil distributor) using BR concepts, models and principles. We also made proposals for reengineering the present business processes. For this, BR literatures were reviewed to derive BR models and principles to be used for analyses. We applied these ideas to six(6) types of order-taking and purchasing processes of Company T. For each type, current processes, BR analyses, and proposals for BR were described. Finally, findings were summarized and discussed.

Systematic Approaches to Develop and Improve the Standard Processes of an R&D Organization (연구개발 조직의 표준 프로세스 개발 및 지속적인 개선을 위한 체계적인 접근방법)

  • Hwang, Yeong-Ha;Park, Jong-Geun
    • Journal of Korea Technology Innovation Society
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    • v.8 no.1
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    • pp.220-236
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    • 2005
  • In today's R&D environment, as the complexity of IT systems increases and the expected quality level for R&D outcomes enlarges, it has been critical issues for us to effectively define and improve the R&D standard processes tailored for our organization and projects. To meet this needs, we defined the R&D standard processes based on the international standards for systems and software engineering and our existing traditional work methods, and then applied them of our ongoing projects. Now, we are improving our defined R&D standard processes continuously by monitoring of the processes and products and through the feedback of the application results. In this paper, we introduce the R&D standard process model developed by our organization (E research Institute in Korea) and the requirements and approaches used for their development and improvement. We compare our defined R&D standard processes with ISO/IEC 15288 which is the international standards for systems engineering and summarize the lessons learned through their development and improvement.

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Business reengineering of order-taking and purchasing processes : a case study (매입관리업무의 리엔지니어링 사례연구)

  • 최무진;장상구
    • Korean Management Science Review
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    • v.12 no.1
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    • pp.175-195
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    • 1995
  • Business reengineering (BR) is an emerging idea that attempts to restructure inefficient, current business processes through redesigning jobs and exploiting new information technology (IT), and helps achieving significant improvements in white-collar productivity and returns of IT investment. This research analyzed order-taking and purchasing processes of a company (a coil distributor) using BR concepts, models and principles. We also made proposals for reengineering the present business processes. For this, BR literatures were reviewed to derive BR models and principles to be used for analyses. We applied these ideas to six(6) types of order-taking and purchasing processes of Company T. For each type, current processes, BR analyses, and proposals for BR were described. Finally, findings were summarized and discussed.

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Development of a Multi-Layered Workflow Management System for Product Development Processes (제품 개발 프로세스 관리를 위한 다층 통합 워크플로우 시스템 개발)

  • 강석호;김영호;김동수;배준수;배혜림
    • Korean Management Science Review
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    • v.16 no.1
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    • pp.187-201
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    • 1999
  • In this paper, we propose a multi-layered architecture of workflow management systems based on CORBA (Common Object Request Broker Architecture). The system aims to support product development processes in distributed environment. Many companies have started to adopt workflow management systems to manage and support their business processes. However, there are many problems in direct application of those systems to product development environments. These mainly resulted from the dynamic features of product development processes. It is strongly required to support dynamic processes as well as static and procedural ones in an integrated and consistent manner. To meet these requirements, a basic workflow management system has been developed as the core component of the integrated architecture. This performs the basic functions of workflow management system. Second, a dynamic workflow management system based on a bidding mechanism has been developed to manage processes that cannot be easily defined or are likely to be modified, Finally, an SGML workflow management system, which is the third layer in the architecture, has been developed to manage documents processing workflows by integration SGML documents contents and process information into the structured SGML document.

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Analysis and Improvement of Stocking and Releasing Processes in Logistics Warehouse Using Process Mining Approach (Process Mining 기법을 이용한 물류센터 입출고 프로세스 분석 및 개선 방안 수립)

  • Kim, Hyun-Kyoung;Shin, KwangSup
    • Journal of the Korean Operations Research and Management Science Society
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    • v.39 no.4
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    • pp.1-17
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    • 2014
  • The functions of stocking and releasing in logistics center consist of three major procedure such as receiving, shipping and stock managements. Each process includes various sub-processes which are complicatedly connected with each other. Furthermore, lots of operators execute various tasks in the different sub-processes, simultaneously. It makes difficult to standardize, monitor, and analyze the processes. This paper proposed the quantitative methodology using process mining approach to discover and analyze receiving and shipping processes. For this purpose, the PDA operation log data is analyzed to build a realistic process model. The deduced model has been compared with official process model. In addition, task assignment and social networks analysises are carried out by utilizing process mining tools. Also, it has been proposed how to improve the processes with the analytical simulation model based on the results of process mining.

Process Improvement for PDM/PLM Systems by Using Process Mining (프로세스 마이닝을 이용한 PDM/PLM 시스템 활용 프로세스의 효율성 개선)

  • Lee, Sang-Il;Ryu, Kwang-Yeol;Song, Min-Seok
    • Korean Journal of Computational Design and Engineering
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    • v.17 no.4
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    • pp.294-302
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    • 2012
  • Process mining is a useful methodology that can be used for extracting user patterns in log files in order to discover efficient or inefficient processes in organizations. In general, it is used to find and reduce differences between pre-defined processes and actually executed processes in an organization. In this paper, we propose a method to improve processes in PDM/PLM systems based on process mining. In order to improve and detect the inefficient processes, we gathered event logs from PDM/PLM systems and derived process models using several process mining techniques such as ${\alpha}$-algorithm mining, heuristics mining, and fuzzy miner. By comparing original process models with process mining results, it is possible to detect differences between predefined processes and real ones; thereby we can build improved process models for future application.

A Comparative Analysis between Manufacturing and Transactional/Service Processes of Six Sigma Quality Improvement (제조부문과 사무간접/서비스부문의 6시그마 프로세스 개선활동 비교분석)

  • Yoon, Jae-Wook;Kim, Bo-Hyoung
    • Journal of Korean Society for Quality Management
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    • v.36 no.4
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    • pp.37-46
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    • 2008
  • There are big differences in six sigma projects between manufacturing processes and transactional/service processes. This paper analyzed the differences between the two areas by examining 18 six sigma case studies in Korean companies. To characterize six sigma case studies, step-by-step questions and check criteria were developed based on 12 step DMAIC methodology. On the basis of those characterized data, the differences between two areas were analyzed. Significant differences were found in the number of CTQs, validation of measurement systems, methods to determine improvement objectives, the methods to elicit improvement plans and types of control systems. The most significant difference was that statistical tools were widely used in manufacturing processes, but qualitative tools were used in transactional/service processes during improvement phase.

Terahertz Generation Based on Cascaded Difference Frequency Generation with Periodically-poled KTiOPO4

  • Li, Zhongyang;Wang, Silei;Wang, Mengtao;Wang, Weishu
    • Current Optics and Photonics
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    • v.1 no.2
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    • pp.138-142
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    • 2017
  • Terahertz (THz) generation by periodically-poled $KTiOPO_4$ (PPKTP) with a quasi-phase-matching scheme based on cascaded difference frequency generation (DFG) processes is theoretically analyzed. The cascaded Stokes interaction processes and the cascaded anti-Stokes interaction processes are investigated from coupled wave equations. THz intensities and quantum conversion efficiency are calculated. Compared with non-cascaded DFG processes, THz intensities from 10-order cascaded DFG processes are increased to 5.53. The quantum conversion efficiency of 479.4% in cascaded processes, which exceeds the Manley-Rowe limit, can be realized.

Strategy and progress to establish a micro-assembly technology archive considering the mechanisms of joining- and manipulating- processes

  • Takahashi, Kunio
    • Proceedings of the KWS Conference
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    • 2005.06a
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    • pp.367-369
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    • 2005
  • For the purpose of the optimization or the break through of production processes, it is essential to understand or theoretically interpret dominant mechanisms of the processes, and further more, archive them. and utilize them combining some of them which are needed. Especially in the technology for micro- or nano-scaled objects, adhesion phenomenon is no more negligible, because the adhesion force is proportional to the size of objects meanwhile gravity force is proportional to the third power of it. Author has been working about the mechanisms for micro-assembly processes, which include joining processes and manipulation processes. In the present paper, the strategy and the progress to establish the micro-assembly technology archive are introduced. Some of the mechanisms are introduced with related basic approaches to the adhesion phenomena. Also it will be expressed that our data base project for the surface and interfacial energies is strongly related to these basic approaches.

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