• Title/Summary/Keyword: Process compensation

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Analysis of Reward and Royalty Programs Affecting Customer Satisfaction and Recommendations in the Purchase Process in Luxury Goods (명품 구매과정에서 고객만족과 추천의향에 영향을 미치는 보상 및 로열티 프로그램의 분석 - 고급 수입차 매장을 중심으로 -)

  • Choi, Soo Young;Park, Keun Young;Han, Hyun-Soo
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.41 no.4
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    • pp.146-159
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    • 2018
  • This study analyzed what premium features significantly affect customer satisfaction and their recommendation, and what factors significantly affect product attributes. In the process, first, the loyalty program and the customer compensation program were studied to determine the impact of the customer satisfaction and recommendation. The study analyzed that quality and design of product properties had significant effects on all factors, but the brand was not significantly affected. Second, while superiority, differentiation and scarcity of luxury items are significant to customer satisfaction but superiority is only significant in relation to recommendation intention. Third, the preceding study shows that the customer compensation program has a significant impact on sales growth, but the study found that it was not for imported luxury car customers. Fourth, if the royalties program is low in awareness, it has been analyzed that the scarcity and customer satisfaction relationships among luxury goods have been adjusted. On the contrary, if there is a high level of awareness, it is analyzed that there is a control effect customer satisfaction and differentiation among luxury brands. In the conclusion, in order to satisfy customers at the import luxury car market, the differentiation of luxury goods by standard index must be strengthened and the brand must be strengthened among the attributes of the product. In addition, by raising awareness of the royalties program, the relationship between differentiation and customer satisfaction can be enhanced.

Exposure Assessment of Tile Manufacturing Workers to Crystalline Silica (타일 제조 작업자의 결정형 유리규산 노출평가 사례)

  • Won-Seok Cha;Eun-Young Kim;Dae-Ho Kim
    • Journal of Korean Society of Occupational and Environmental Hygiene
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    • v.33 no.3
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    • pp.291-297
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    • 2023
  • Objectives: An epidemiological investigation was requested for a worker who developed COPD and IPF after long-term molding and firing at a domestic tile manufacturing site. We would like to share the results of the exposure assessment and the estimation of past work. Methods: The content of crystalline silica in four raw materials was analyzed, and the respirable fraction of crystalline silica and dust generated in the air from molding and firing workers and other processes were measured. The measurement and analysis method referred to the NIOSH method. Results: The crystalline silica content of the raw material was 24~47%. The concentration of crystalline silica in the molding and firing process workers and the surrounding area was at the level of the exposure standards set by the Ministry of Employment and Labor and ACGIH, and the respirable and total dust exposure levels were generally low. The crystalline silica concentration of the area samples measured to estimate past work was about twice as high as the exposure standard of the Ministry of Employment and Labor (0.05 mg/m3), and the exposure levels of respirable dust were also quite high at 0.903 and 1.332 mg/m3. Conclusions: It was confirmed that tile molding and firing workers are currently exposed to a fairly high level of crystalline silica, and a high level is also confirmed in area samples to estimate past work. In the past, it is judged that the level of exposure would have been much higher due to differences in production volume, working method, presence/absence of local ventilation facilities, and process layout. When working in such a working environment for a long time, respiratory diseases such as lung cancer, COPD, and IPF can occur.

Forging Defects Analysis by Full 3-Dimensional Simulation based on F.V.M. (단조품 결함에 대한삼차원 단조 공정 해석)

  • 박승희;제정신
    • Proceedings of the Korean Society for Technology of Plasticity Conference
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    • 2003.05a
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    • pp.216-220
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    • 2003
  • Most important for meaningful forging simulation is the determination of correct process parameters. In addition a check and a compensation of the data base after the comparison between experiments and the computation of the developed process is necessary. The existence of a systematic process parameter data bank for special kinds of forming process in combination with forging specific simulation lifts the value of the products. Finite volume method is applied to simulate the hot forging process to investigate the defects for the automobile product. Three typical forging processes have been investigated; Extrusion by hydrolic press, Upsetting by crank press and Inclined upsetting by hammer press. Simulated result has compared with the experiment and provided a direction to improve the process.

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Low-complexity Local Illuminance Compensation for Bi-prediction mode (양방향 예측 모드를 위한 저복잡도 LIC 방법 연구)

  • Choi, Han Sol;Byeon, Joo Hyung;Bang, Gun;Sim, Dong Gyu
    • Journal of Broadcast Engineering
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    • v.24 no.3
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    • pp.463-471
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    • 2019
  • This paper proposes a method for reducing the complexity of LIC (Local Illuminance Compensation) for bi-directional inter prediction. The LIC performs local illumination compensation using neighboring reconstruction samples of the current block and the reference block to improve the accuracy of the inter prediction. Since the weight and offset required for local illumination compensation are calculated at both sides of the encoder and decoder using the reconstructed samples, there is an advantage that the coding efficiency is improved without signaling any information. Since the weight and the offset are obtained in the encoding prediction step and the decoding step, encoder and decoder complexity are increased. This paper proposes two methods for low complexity LIC. The first method is a method of applying illumination compensation with offset only in bi-directional prediction, and the second is a method of applying LIC after weighted average step of reference block obtained by bidirectional prediction. To evaluate the performance of the proposed method, BD-rate is compared with BMS-2.0.1 using B, C, and D classes of MPEG standard experimental image under RA (Random Access) condition. Experimental results show that the proposed method reduces the average of 0.29%, 0.23%, 0.04% for Y, U, and V in terms of BD-rate performance compared to BMS-2.0.1 and encoding/decoding time is almost same. Although the BD-rate was lost, the calculation complexity of the LIC was greatly reduced as the multiplication operation was removed and the addition operation was halved in the LIC parameter derivation process.

Design of a Rectangular-Type Voice Coil Actuator for Frame Vibration Compensation

  • Choi, Young-Man;Ahn, Dahoon;Gweon, Dae-Gab;Lee, Moon Gu
    • Journal of Magnetics
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    • v.21 no.3
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    • pp.348-355
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    • 2016
  • Precision motion stages used in the manufacturing process of flat-panel displays have inevitably low settling performance due to their huge mass and bulky structures. In order to improve the settling performance, several methods of frame vibration compensation have been developed so far. These methods are used to cancel the vibration by imposing a counter force or modifying the resonance mode of the frame of the stage. To compensate the frame vibration, high force actuators are required. In this paper, a mighty voice coil actuator is proposed to generate the counter force against the frame vibration. The proposed voice coil actuator has an axis-symmetric rectangular structure to achieve a large force with simple and low cost fabrication. Also, the voice coil actuator allows radial clearance up to ${\pm}4mm$. Using an optimized design process and a magnetic circuit model, the power consumption is minimized while the required force is obtained. With a power of 322 W, the VCA has been designed to have a maximum force of 574 N with a force constant of 164 N/A. Experimental results verified the force constant of the fabricated voice coil actuator is well matched with the designed value.

Performance Enhancement of Motion Control Systems Through Friction Identification and Compensation (마찰력 식별과 보상을 통한 운동제어 시스템의 성능 개선)

  • Lee, Ho Seong;Jung, Sowon;Ryu, Seonghyun
    • Journal of the Korean Society of Manufacturing Process Engineers
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    • v.19 no.6
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    • pp.1-8
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    • 2020
  • This paper proposes a method for measuring friction forces and creating a friction model for a rotary motion control system as well as an autonomous vehicle testbed. The friction forces versus the velocity were measured, and the viscous friction, Coulomb friction, and stiction were identified. With a nominal PID (proportional-integral-derivative) controller, we observed the adverse effects due to friction, such as excessive steady-state errors, oscillations, and limit-cycles. By adding an adequate friction model as part of the augmented nonlinear dynamics of a plant, we were able to conduct a simulation study of a motion control system that well matched experimental results. We have observed that the implementation of a model-based friction compensator improves the overall performance of both motion control systems, i.e., the rotary motion control system and the Altino testbed for autonomous vehicle development. By utilizing a better simulation tool with an embedded friction model, we expect that the overall development time and cost can be reduced.

Analysis of 3D reconstructed images based on signal model of plane-based computational integral imaging reconstruction technique (평면기반 컴퓨터 집적 영상 복원 기술의 신호모델을 이용한 3D 복원 영상 분석)

  • Shin, Dong-Hak;Yoo, Hoon
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.13 no.1
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    • pp.121-126
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    • 2009
  • Plane-based computational integral imaging (CIIR) provides the reconstruction of depth-dependent 3D plane images. However, it has problem degrading the resolution of reconstructed images due to the artifact noise according to the depth. In this paper, to overcome this problem, a signal model for plane-based CIIR is explain. Also the compensation process is introduced to remove the noise caused from CIIR. Computational experiments show that we analyze the characteristics of noise in the reconstructed image of 2D Gaussian image and the high-resolution images can be obtained by using the compensation process.

State-driven Business Process Transaction Management (상태 기반 비즈니스 프로세스 트랜젝션 관리)

  • Lee Sun Jae;Yun Jang Hyeok;Kim Gwang Su
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2003.05a
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    • pp.772-779
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    • 2003
  • In the real world, business processes are very complex and composed or heterogeneous business activities. As the advent or the Web services enables business processes to be Integrated and to be automated. It makes enterprises integrate heterogeneous business processes from different business partners as well as their internal business processes. To support recent trends in integration of business processes, BPEL, WS-E and WS-T specipications have been established since 2002 WS-C and WS-T describe the reliable business environment including compensation (undo) or completed business processes. The compensation of business processes is a basic requirement for automation or business processes among business partners. Systems implementing these specifications, however, very rarely exist. It's not only because those specifications are developed recently. but also because they are not perfect yet. In this paper, a new business process transaction management, which complements the deficiency of WS-E and WS-T, is suggested. Furthermore, the new approach proposes the business logics for supervisory coordinators which manage serial and parallel business gates The modification or traditional WS-T specification and the simplification or WS-E specification make business processes managed effectively.

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Forming Error and Compensation in RP Using SLA (SLA를 이용한 쾌속조형시 성형오차와 보정)

  • Park, Sang-Ryang;Park, Dong-Sam
    • Journal of the Korean Society for Precision Engineering
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    • v.19 no.3
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    • pp.152-159
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    • 2002
  • SLA (Stereolithography Apparatus) it a process used to rapidly produce polymer components directly from a computer representation of the part. Though SLA is being recognized as an innovative technology, it still cannot be used to fully practical application since it lacks of dimensional accuracy compared to conventional process. If the shrinkage were perfectly uniform and no distortion took place, excellent part accuracy could still be achieved through and appropriate scaling factor when generating the build file. However, in certain geometries involving intersecting thick and thin sections, nonuniform retrain shrinkage becomes the engine of part distortion. In order to improve the part accuracy of SLA, this paper evaluates how largely each parameter of SLA contributes to the part accuracy and estimates the optimal set of parameter which minimizes the dimension error of the test part, "Slab (100mm$\times$100mm$\times$2mm)"and "scale bar"part. Three control parameters such as critical exposure, generation depth and fill cure depth are used.

Compensation for Elastic Recovery in a Flexible Forming Process Using Predictive Models for Shape Error (성형 오차 예측 모델을 이용한 가변 성형 공정에서의 탄성 회복 보정)

  • Seo, Y.H.;Kang, B.S.;Kim, J.
    • Transactions of Materials Processing
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    • v.21 no.8
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    • pp.479-484
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    • 2012
  • The objective of this study is to compensate the elastic recovery in the flexible forming process using the predictive models. The target shape was limited to two-dimensional shape having only one curvature radius in the longitudinal-direction. In order to predict the shape error the regression and neural network models were established based on the finite element (FE) simulations. A series of simulations were conducted considering input variables such as the elastic pad thickness, the thickness of plate, and the objective curvature radius. Then, at sampling points in the longitudinal-direction, the shape errors between formed and objective shapes could be calculated from the FE simulations as an output variable. These shape errors were expressed to a representative error value by the root mean square error (RMSE). To obtain the correct objective shape the die shape was adjusted by the closed-loop using the neural network model since the neural network model shows a higher capability of estimating the shape error than the regression model. Finally the experimental result shows that the formed shape almost agreed with the objective shape.