• Korean Institute of Interior Design Journal
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• v.26 no.5
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• pp.152-160
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• 2017

The purpose of this study is to propose a space design plan for brand experience that can enhance consumer satisfaction and brand awareness by conducting a survey on the consumer satisfaction with space expression methods in an eyewear flagship store. Through theoretical review, brand experience was defined as the 'process and outcome of experiences caused by stimulations associated with the brand in a series of processes. After reviewing previous studies, 5 elements of brand experience such as the sensory, emotional, behavioral, cognitive and relational experiences were extracted. Upon deriving a checklist through these elements, a survey was conducted. The analysis of the survey showed that the process composed of cognitive experiences that promoted to remember the brand was intensively expressed in spaces. Thus, the results of this study are as follows. First, the process composed of cognitive experience should be applied with a higher priority to increase brand awareness, and such a process accompanied by the behavioral and sensory experiences. Second, beyond a simple visual experience, various senses such as olfactory and auditory senses should be stimulated, and behavioral experience provided as an experience factor. Third, brand image and sales spaces should be composed under a single theme with a connectivity. Fourth, in external spaces, the curiosity of consumers should be stimulated with a theme matching the brand image. Fifth, it was found that the visitor satisfaction was higher when formative elements consisted of not only static but also dynamic features. Sixth, among the elements of brand experience, emotional experience should be improved to complete the 'process and outcome of experiences'. It is considered that further studies are needed, which expand the cases of eyewear flagship stores not only in Korea but also overseas, and propose more specific plans and design strategies through in-depth interview methods in the future.

• Computers and Concrete
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• v.31 no.5
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• pp.371-384
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• 2023

Precast roofing systems employing prestressed elements often serve as smart structural solutions for the construction of industrial buildings. The precast concrete elements usually employed are highly engineered, and often consist in thin-walled members, characterised by a complex behaviour in fire. The present study was carried out after a fire event damaged a precast industrial building made with prestressed beam and roof elements, and non-prestressed curved barrel vault elements interposed in between the spaced roof elements. As a consequence of the exposure to the fire, the main elements were found standing, although some locally damaged and distorted, and the local collapse of few curved barrel vault elements was observed in one edge row only. In order to understand and interpret the observed structural performance of the roof system under fire, a full fire safety engineering process was carried out according to the following steps: (a) realistic temperature-time curves acting on the structural elements were simulated through computational fluid dynamics, (b) temperature distribution within the concrete elements was obtained with non-linear thermal analysis in variable regime, (c) strength and deformation of the concrete elements were checked with non-linear thermal-mechanical analysis. The analysis of the results allowed to identify the causes of the local collapses occurred, attributable to the distortion caused by temperature to the elements causing loss of support in early fire stage rather than to the material strength reduction due to the progressive exposure of the elements to fire. Finally, practical hints are provided to avoid such a phenomenon to occur when designing similar structures.

• Safety and Health at Work
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• v.13 no.4
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• pp.408-414
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• 2022

Background: This study aimed to determine and define the elements of an Fatigue Risk Management System (FRMS) diagnostic tool to assist an organization in systematically assessing its level of implementation of an FRMS. Methods: A modified Delphi process was used involving 16 participants with expertise in sleep science, chronobiology, and fatigue risk management within occupational settings. The study was undertaken in two stages 1) review of elements and definitions; 2) review of statements for each element. Each stage involved an iterative process, and a consensus rule of ≥ 60% was applied to arrive at a final list of elements, definitions, and statements. Results: Stage 1: a review of elements (n = 12) and definitions resulted in a final list of 14 elements and definitions with a consensus of ≥ 60% achieved after 2 Delphi rounds. Stage 2: a review of statements (n = 131) resulted in a final list of 119 statements with a consensus of ≥ 60% achieved after 2 Delphi rounds. Conclusion: The final FRMS diagnostic tool will enable an organization to systematically assess the level of implementation of their current FRMS and identify gaps and opportunities to reduce risk.

• Proceedings of the Korean Society for Quality Management Conference
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• 1998.11a
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• pp.325-332
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• 1998

In the context of total quality management, customer satisfaction is a key factor of success. Customer needs have been in the past described with rather vague words. In order to lead in the competitive market, product designers must be willing to interpret and reflect customer perceptions of a product on the design. The objective of this research is to develop a systematic process capable of linking customer preferences on a product to the design of product elements or specifications. The design process consists of multivariate statistical analyses, semantic differentials, and multidimensional scaling techniques under the framework of a methodology known as quality function deployment which is frequently used to construct a quality design process. The process being established is expected to serve as an effective means to communicate between the customer and the designer through proper representational schemes of design elements.

• Journal of Korean Society for Quality Management
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• v.27 no.3
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• pp.142-153
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• 1999

In the context of total quality management, customer satisfaction is a key factor of success. Customer needs have been in the past described with rather vague words. In order to lead in the competitive market, product designers must be willing to interpret and reflect customer perceptions of a product on the design. The objective of this research is to develop a systematic process capable of linking customer preferences on a product to the design of product elements or specifications. The design process consists of multivariate statistical analyses, semantic differentials, and multidimensional scaling techniques under the framework of a methodology known as quality function deployment which is frequently used to construct a quality design process. The process being established is expected to serve as an effective means to communicate between the customer and the designer through proper representational schemes of design elements.

• Journal of Korean Society for Quality Management
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• v.41 no.4
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• pp.581-599
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• 2013

Purpose: This study aims to analyze general types of R&D Quality Assurance(R&D QA) and to identify key quality elements for R&D QA. R&D QA is defined as all the planned and systematic actions to verify whether R&D processes are conducted in a proper manner and the results of R&D fully satisfy customers' requirements. Methods: The existing R&D QA guidelines and the some cases were reviewed. From the review, three general types are analyzed and thirteen key quality elements are identified. Then, the survey on the eighteen domestic experts has been conducted for prioritization of the identified elements. Results: As the result of this study, three types for R&D QA based on quality elements, standard process, and final evaluation are analyzed. Related to the first type, thirteen quality elements, e.g., administrative plan, project plan, process management and so on, are identified and prioritized. Conclusion: This study contributes to develop the baseline for R&D QA including the types and the key quality elements. It may be helpful for the institute that has an interest adopting R&D QA.

• Korean Institute of Interior Design Journal
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• v.20 no.5
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• pp.143-151
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• 2011

Since it is important to understand data acquiring characteristics through relationship between spatial types and spatial elements and apply it to spatial plans for smooth communication between designer and user of space, the conclusions gained from analysis of data acquiring characteristics of spatial elements through image evaluation by types of interior space can be summarized as in the followings: First, for the amount of acquired data by types of interior space, it shows that the acquired amount of data is to change by types and data acquiring method (phrase and image) even though the spatial elements are same. Second, for the data acquiring process of spatial types by gender, it shows that there is a big difference in acquiring of data according to the evaluation method by phrase and image. Third, for the amount of acquired data of spatial types by gender, it shows that there is a difference between male and female, which is by "classic ${\rightarrow}$ modern ${\rightarrow}$ natural" in case of male and "classic ${\rightarrow}$ natural ${\rightarrow}$ modern" in case of female. regarding both of phrase and image. Fourth, for the evaluation by gender, it shows that there is a deviation in the value of difference according to the elements by which data acquiring characteristics evaluate space. It is considered that this deviation characteristic is in need of reflection in the process of spatial evaluation. This study analyzed data acquiring characteristics of space user's spatial elements through image evaluation by types of space to understand how data acquiring would be changed of spatial elements according to type and gender. Through this study, it expects to make clear that, when a designer is planning a certain space, if the space can be a space for the user by understanding of which elements should be exposed to users by types to acquire more data.

• KIEAE Journal
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• v.13 no.4
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• pp.87-94
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• 2013

This Study, as a Eco-Friendly Design Process of Office for sustainable design, aims to develop a sustainable design process by letting the designers easily approach the concept of Eco-Friendly Design Process and applying this to Eco-Friendly Design Process when the designers perform design. Through a review on simulation, a research was made on the seriousness of environmental problems and control that was caused by design, Environmentally friendly design, sustainability, and sustainable design's background and definition were studied. In order to develop a Eco-Friendly Design Process, an existing review from Building Energy Simulation that proposed about energy environmentally friendly design element and sustainable design element's semantic similarities were restructured as sustainable design element comparative analysis. Restructured sustainable design elements and the relationship between sustainable design elements and the relationship of each product developmental process levels were analyzed. Finally, through clustering, sustainable design guideline were developed. This Eco-Friendly Design Process is expected to be applied to as one of the methods in solving the global environmental issues in design practice.

• Journal of Korean Society for Quality Management
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• v.30 no.1
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• pp.1-21
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• 2002

The purpose of this study was to empirically examine the customer oriented quality creation by considering quality elements required by customers in the product design process. The study tried to extract attractive quality elements by using Kano's model. After identifying the elements HOQ(the house of quality) of QFD(quality function deployment) was used to identify the trend of quality elements evaluation. Test for equal means (t-test) was applied to verify the attractive quality elements of adult shoes. It made us find the customer oriented quality elements from the customer needs and latent dissatisfaction. We collected the opinions of experts on shoes and complete the cause and effect diagram and affinity diagram (KJ method). The data of the questionnaire was put to the QFD and the contents of quality elements was identified by brain storming method. We calculated indexes which were the multiplication of weight and marks of quality elements in the cross table of the HOQ by QFD. Then we tested for the equality of means between the indexes and the sum of attractive quality elements. The results for equal means were statistically significant. To create the customer quality the product design should be differentiated between the age groups over attractive quality elements.

• Journal of KIISE:Computing Practices and Letters
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• v.14 no.7
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• pp.733-737
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• 2008

Business process modeling is to represent the business activities in a graphical notation that enterprises use to achieve their customer's requirements. Nowadays, lots of requirements are changed quickly and variously. Therefore, business process models should provide the means which can prepare for changes by analyzing (pointing) elements of business process that are likely to alter. In this paper, we propose a business process family model (BPFM) which represents the commonalities and the variabilities of a set of business processes. In addition, we propose the process which develops the tools for BPFM based on Eclipse Plug-In Graphical Modeling Framework (GMF). The variabilities of Business Process are modeled by using expanded model elements of UML2.0 activity diagram.