• 품질경영학회지
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• 제48권2호
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• pp.329-344
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• 2020

Purpose: The purpose of this study is to measure the Airline Educational Service Quality and to find ways to improve the priority factors that need improvement. Methods: The 267 collected data from the survey of K-airline calculate the Potential Customer Service Improvement Index based on the Kano Model, Timko Customer Satisfaction Index and conduct Focus Group Interview. Results: The satisfaction of Airline Educational Service Quality can be improved if instructor operations are intensively managed considering field experience and contents that can be applied in the field. Conclusion: This study would provide useful information about Airline Educational Service Quality and can be applied to map out strategies to improve the satisfaction of the Airline Educational Service.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제7권8호
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• pp.1876-1889
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• 2013

Packet-based mobile multimedia services for the Internet differ with respect to their resource requirements, performance objectives, and resource usage efficiencies. Nonetheless, each mobile terminal should support a variety of multimedia services, sometimes even simultaneously. This paper proposes a sub-channel allocation scheme based on multi-level priority for supporting mobile multimedia services in an Orthogonal Frequency Division Multiple Access (OFDMA) system. We attempt to optimize the system for satisfying the Quality of Service (QoS) requirements of users and maximize the capacity of the system at the same time. In order to achieve this goal, the proposed scheme considers the Signal-to-Interference-plus-Noise Ratio (SINR) of co-sub-channels in adjacent cells, the Signal-to-Noise Ratio (SNR) grade of each sub-channel in the local cell on a per-user basis, and the characteristics of the individual services before allocating sub-channels. We used a simulation to evaluate our scheme with the performance measure of the outage probabilities, delays, and throughput.

• 한국지진공학회:학술대회논문집
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• 한국지진공학회 2003년도 추계 학술발표회논문집
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• pp.295-302
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• 2003

A quantitative approach for the retrofit prioritization of bridges is developed based on the damage risk of seismic vulnerable components. In the developed approach, seismic damage risk is estimated in the probabilistic perspectives with an analytical bridge model, which can consider various phenomena found in the seismic behaviors of girder-type bridges and damage models of various vulnerable components. Based on the total cost due to failure of structural components, weighting factors are proposed. Finally, the ranking index and retrofit priority of bridges are estimated from the overall damage risk and weighting factors of bridges. As a result, the retrofit priority of four PSC girder bridges is evaluated by using the proposed approach. The vulnerable components in need of seismic retrofit are selected accordingly. From simulated results, the validity of the proposed approach is verified by comparison with the existing approach. In addition, the proposed approach is found to be appropriate in evaluating the priority of existing bridges.

• 한국콘텐츠학회논문지
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• 제20권6호
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• pp.342-353
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• 2020

본 연구는 Kano 모델의 이원적 품질분류와 잠재적 고객만족 개선 지수(PCSI Index)를 기반으로 드럭스토어와 백화점 내 화장품 매장의 서비스 품질을 비교, 분석하여 서비스 품질 개선 우선순위 요소들을 파악하고, 제시함으로써 화장품 매장의 서비스 품질 개선을 위한 기초자료 제공을 목적으로 하였다. Kano 모델 분석의 평가이원 표에 대입하여 품질 특성을 분류하고, 고객만족 계수(CSC)와 PCSI 지수를 이용해 화장품 서비스 품질 요소들의 개선 우선순위를 진행하였다. 그 결과, Kano 모델을 활용한 분석에서 드럭스토어와 백화점 화장품 매장 서비스 품질 요소에 대한 대부분의 항목이 매력적 품질 요소로 평가되었다. PCSI 지수 비교 결과, 드럭스토어 화장품 매장의 경우 '신뢰성', '반응성', '공감성' 항목이, 백화점 내 화장품 매장의 경우 '공감성', '신뢰성' 항목의 품질 요소들이 개선 우선순위가 높은 것으로 나타나, 해당 요소가 개선될 경우 고객 만족도가 향상될 잠재력이 높은 것으로 나타났다. 본 연구를 통해 드럭스토어와 백화점 화장품 매장의 서비스 품질 분류 및 고객 만족도 향상을 위한 개선 우선순위가 파악됨으로써 실무적인 시사점이 제공되어, 향후 고객 만족도 향상을 위한 지침 수립에 기여할 것으로 사료된다.

• 한국통신학회논문지
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• 제30권12C호
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• pp.1167-1174
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• 2005

본 논문은 인덱스 영상의 무손실 압축을 위한 적응적 순위 기반 재인덱싱 기법에서 동일 빈도 값에 대한 우선 순위 결정 방법을 제안한다. 발생빈도행렬에서 동일 빈도 값에 대한 우선순위 결정은 발생빈도행렬의 임의의 행에서 물리적으로 처음 위치한 빈도 값, 주대각선 주위에 위치한 빈도 값, 민도 값이 큰 원소의 주위에 위치한 빈도값을 사용한다. 실험 결과, 제안 방법은 기존의 Zeng과 Pinho의 방법보다 1.71 비트까지 절감 효율을 보였다.

• 한국측량학회지
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• 제37권5호
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• pp.293-302
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• 2019

In mountain accident events, it is important for the search team commander to determine the search area in order to secure the Golden Time. Within this period, assistance and treatment to the concerned individual will most likely prevent further injuries and harm. This paper proposes a method to determine the search priority area based on missing persons behavior and missing persons incidents statistics. GIS (Geographic Information System) and MCDM (Multi Criteria Decision Making) are integrated by applying WLC (Weighted Linear Combination) techniques. Missing persons were classified into five types, and their behavioral characteristics were analyzed to extract seven geographic analysis factors. Next, index values were set up for each missing person and element according to the behavioral characteristics, and the raster data generated by multiplying the weight of each element are superimposed to define models to select search priority areas, where each weight is calculated from the AHP (Analytical Hierarchy Process) through a pairwise comparison method obtained from search operation experts. Finally, the model generated in this study was applied to a missing person case through a virtual missing scenario, the priority area was selected, and the behavioral characteristics and topographical characteristics of the missing persons were compared with the selected area. The resulting analysis results were verified by mountain rescue experts as 'appropriate' in terms of the behavior analysis, analysis factor extraction, experimental process, and results for the missing persons.

• 건축역사연구
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• 제21권2호
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• pp.37-52
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• 2012

This research has set up the fire fighting general index for Fire fighting of Crowded Wooden Building Cultural Asset which is composed of traditional wooden building instinct or complex. The results of this study are as follows. First, Fire fighting general index for crowded wooden building cultural asset, it is necessary to set fire fighting priority by considering fire risk and cultural asset characteristic and establish the system to cope with fire disaster in the most effective way by arranging facilities with restricted resource. Second, Fire risk is the index to draw fire and spread risk of cultural asset by applying index calculation processes such as fire load, burning velocity and ignition material spread characteristic to various aspects such as individual building and complex and combining their results. Cultural asset importance index consists of individual building evaluation, publicity security degree, area importance evaluation and historical landscape degree evaluation. Third, for each index combination process, weight of each index is drawn on the basis of AHP analysis result that is performed to the specialists of related fields. The formula to apply and combine it is prepared to apply the model to include meaning of each index and comparative importance degree.

• 대한교통학회지
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• 제12권1호
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• pp.5-24
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• 1994

The purpose of this study is to develop an accident hazard index model in order to be used for the evaluation of regional traffic safety and to develop a driver violation index model in order to identify the primary causes of traffic accidents. The accident hazard index model was developed considering the accident rates based on population and the vehicle registration. The driver violation index model was developed considering the accident rates of each item of driver violation. Using the models developed in this study, it is identified that in the provincial level analysis the degree of the traffic safety of Chungbuk, Chungnam, and Kyungbuk Province are evaluated to be low. In the county level analysis of Kyungnam Province, the degree of the traffic safety of Yangsan, Euirung, Haman, Sachun and Tongyung County are evaluated to be low. Also, it is found that the major driver violations causing accidents in the nation are driving by unlicensed drives, improper passing, and improper railroad crossing : in Kyungnam Province, improper passing is the most driver violation.

• 한국항만경제학회지
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• 제20권1호
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• pp.1-20
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• 2004

The purpose of this paper is to analyze the degree of cargo concentration at Korean ports using Theil's Entropy and to compare the results with those of Gini coefficient, Hoyle(1983), and Hirshmann-Herfindahl models. The entropy indices were compared with other models after measuring the cargo concentration for the period of 1981-2000 among the 18 Korean ports. The core results of empirical analysis are as follows: first, the empirical results of entropy indices show the following trends: all the ports(concentration except 1996's slight deconcentration), ports in Western area(deconcentration in 1990s and slight concentration in 2000), ports in Southern area(deconcentration in 1980s and 1990s except concentration in 2000), and ports in Eastern area(continuous trends of concentration). However, competition power will be decreased if concentration is increased, because of the character of entropy index. The empirical results of 4 indices except Hoyle model show the comparatively same directions in terms of trends. This study found out the similar results among the following models: All the ports(entropy index & Gini coefficient & H-H model), ports in Western area(Entropy index &Hoyle model), ports in Southern area(Entropy index & Gini coefficient), and ports in Eastern area(Entropy index & H-H index).The policy planner of Korean ports should find out the determination factors of concentration and deconcentration of each ports and decide the investment priority, size and scope for balancing the development of regional ports.

• 한국산업보건학회지
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• 제15권3호
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• pp.202-212
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• 2005

This study was aimed at rating the existing work environment noise components and alternatives in point of worker's view. To answer the purpose, AHP(Analytic Hierarchy Process) method is adopted in this research. Based on the AHP method, this research abstracts a mathematically rigorous noise components and alternative's weights and proven process for priority and decision-making. By reconstructing complex hearing conservation programs to a series of pair-wise comparisons, and then synthesizing the results, this study not only helps establishments of noise countermeasure, but also provides a clear rationale for noise alternatives. The result of this study is summarized as follows; 1) Job satisfaction index and noise identification index are 63, 56 respectively. 2) Noise level(15.7%), frequency(14.1%) and directivity(13.6%) are main reasons in worker's ground. 3) There are some difference between the estimation of worker's identification and that of work sites. 4) Low noise machine(14.7%), enclosure(13.2%) and shielding(9.6%) are chosen for noise protection method by workers. 5) Noise environment improvement should be focused on noise source rather than personal protection. 6) By the AHP method, noise source countermeasure have a key role at work environments.