• 제목/요약/키워드: Price quality

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The Influence of Quality of Physical Environment, Food and Service on Customer Trust, Customer Satisfaction, and Loyalty and Moderating Effect of Gender: an Empirical Study on Foreigners in South Korean Restaurant

  • Shin, Yong Ho;Yu, Liu
    • International Journal of Advanced Culture Technology
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    • 제8권3호
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    • pp.172-185
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    • 2020
  • To explore the impact of restaurant service quality for foreigners in South Korea on customer satisfaction, customer trust, and loyalty from three dimensions: quality of physical environment, food quality, and service quality and the influence of perceived price on satisfaction and loyalty, a survey was conducted by collecting 202 valid questionnaires and Amos 23 was used to examine the relationships between variables. The results show that the quality of physical environment, food quality, and service quality have significant positive effects on customer trust, but only food quality has a significant effect on customer loyalty and all three have no significant effects on customer satisfaction. In addition, customer trust has a significant positive effect on customer satisfaction and customer loyalty, but the effect of customer satisfaction on loyalty has not been verified in this study. At the same time, perceived price has a significant positive effect on customer satisfaction, but no significant effect on customer loyalty. Then the study examined the moderating effect of gender by using the SEM multi-group analysis method, founding that there are no significant differences between male and female on the impact of the three dimensions of restaurant service quality on customer satisfaction, and no significant differences between male and female on the impact of perceived price on customer satisfaction and customer satisfaction on loyalty, meaning that gender's moderating effects are not valid. These conclusions of this study are useful for restaurant operators to improve the quality of the physical environment, food quality and service quality, effectively improve customer trust, and thus customer satisfaction and loyalty.

A Study on the Valuation of Call Quality in Korean Mobile Communication Industry

  • Kim, Mincheol;Lee, Hyungseok
    • 한국통신학회논문지
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    • 제26권7A호
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    • pp.1275-1283
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    • 2001
  • The purpose of this paper is to test whether prices of mobile communication service reflect their varying degrees of call quality, controlling for other service attributes. As, in fact, service is intangible goods difficult to measure its value, this paper makes use of econometric model, hedonic price analysis. Hedonic price analysis, has ever been applied in public or environmental economics, is employed and produces estimates of the prices (or the contributions toward the total price) for each characteristic. This paper applied hedonic technique to the value measurement of a service property for the use of Korean mobile communication. This paper uses actual transaction prices of mobile communication service to determine whether or not the market functions in pricing call quality of mobile communication service. Finally, this show that the willingness to pay of consumer increases as call quality increases and so market makes prices on call qualities. Thus, major concern in this paper is about value measurement o service quality, and also suggest of the possibility to determine call quality value (or price) of mobile communication service.

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Welfare Impacts of Behavior-Based Price Discrimination with Asymmetric Firms

  • Chung, Hoe-Sang
    • 아태비즈니스연구
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    • 제11권1호
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    • pp.17-26
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    • 2020
  • Purpose - This paper studies the welfare impacts of behavior-based price discrimination (BBPD) when firms are asymmetric in quality improvement costs. Design/methodology/approach - To this end, we consider a differentiated duopoly model with an inherited market share, where firms first make quality decisions and then compete in prices according to the pricing scheme, namely, uniform pricing or BBPD. Findings - We show that BBPD increases social welfare relative to uniform pricing if the firms' cost gap is large enough. This is because BBPD induces more consumers to buy a high-quality product than under uniform pricing, and because a low-cost firm's profit loss from BBPD decreases as the cost difference increases. Research implications or Originality - Our analysis offers policy implications for markets where BBPD raises antitrust concerns, and quality competition prevails.

작품 가격 추정을 위한 기계 학습 기법의 응용 및 가격 결정 요인 분석 (Price Determinant Factors of Artworks and Prediction Model Based on Machine Learning)

  • 장동률;박민재
    • 품질경영학회지
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    • 제47권4호
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    • pp.687-700
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    • 2019
  • Purpose: The purpose of this study is to investigate the interaction effects between price determinants of artworks. We expand the methodology in art market by applying machine learning techniques to estimate the price of artworks and compare linear regression and machine learning in terms of prediction accuracy. Methods: Moderated regression analysis was performed to verify the interaction effects of artistic characteristics on price. The moderating effects were studied by confirming the significance level of the interaction terms of the derived regression equation. In order to derive price estimation model, we use multiple linear regression analysis, which is a parametric statistical technique, and k-nearest neighbor (kNN) regression, which is a nonparametric statistical technique in machine learning methods. Results: Mostly, the influences of the price determinants of art are different according to the auction types and the artist 's reputation. However, the auction type did not control the influence of the genre of the work on the price. As a result of the analysis, the kNN regression was superior to the linear regression analysis based on the prediction accuracy. Conclusion: It provides a theoretical basis for the complexity that exists between pricing determinant factors of artworks. In addition, the nonparametric models and machine learning techniques as well as existing parameter models are implemented to estimate the artworks' price.

Effects of Price Attitude toward Apparel Products on Shopping Values and Consumption Behavior

  • Park, Eunhee;Lee, Sangjoo
    • 패션비즈니스
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    • 제16권6호
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    • pp.109-126
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    • 2012
  • The purpose of this study was to examine the effect of price-attitude toward apparel products on shopping values and consumption behavior. The study was carried out in Deagu and Kyungbook area. Applying the convenience sampling, total 326 questionnaire were collected from university students who were randomly selected as participants. This study used frequency, factor analysis, reliability analysis, regression analysis, and t-test for data analysis. The finding are as follows. Price-attitude toward apparel products was categorized into information leading, price dignity, price discount, list price orientation, quality value and using coupons. Shopping tendency factors were found as pursuit of pleasure, pursuit of sociality, and pursuit of economic feasibility. Consumption behavior factors were categorized into impulsive buying, ostentatious consumption, utilization of internet information, possession of material and brand trust. Price-attitude toward apparel products had a significant effect on shopping values and consumption behavior. University students seemed to consider the value of money to be very important as well as economic feasibility. They utilized information from the internet to buy products with good quality and showed high usage level of coupons. And, university students who buy at a least price tried to show dignity with expensive brand products and they consider those brands express self-confidence.

디지털상품의 품질 차별화 (Versioning Digital Products)

  • 유극렬
    • 경영과학
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    • 제21권3호
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    • pp.1-12
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    • 2004
  • The paper demonstrates that versioning of digital products occurs more frequently than that of physical products because of low marginal cost. The versioning occurs no matter what a customer knows his/her reservation price. Low-quality version will not be produced when the difference between reservation prices is very large. The paper also shows that a firm tries to lower the quality of low-quality product to prevent customers with high reservation prices from purchasing low-quality product.

단가를 이용한 부품소재산업의 경쟁력 분석 (Competitiveness analysis of material and components industry by unit value indices)

  • 이운규;강민성
    • 대한기계학회:학술대회논문집
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    • 대한기계학회 2007년도 춘계학술대회A
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    • pp.473-478
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    • 2007
  • We analyze competitiveness of material and component industry(MCI) of Korea, China and Japan using trade data, OECD ITCS database with HS-code system. We use unit price indices, export unit price index, import unit price index, and TOT unit price index. These indices provide quality information from trade data of value and quantity. Our results show that there are quality gaps among three countries, and that China expand development potential, and the results vary as sectors. It implies that R&D investment to improve quality of MCI products is essential and that sector-specific policy is necessary.

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편의점 기업과 도시락 가격에 따른 편의점 도시락의 영양학적 질 평가 (Evaluation of Nutritional Quality of Convenience Store Meal Boxes according to Store Company and Meal Price)

  • 조창규;남영민;유혜종
    • 대한지역사회영양학회지
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    • 제27권2호
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    • pp.105-120
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    • 2022
  • Objectives: This study evaluated nutritional quality of convenience store meal boxes according to store company and meal price. Methods: In May 2020, 71 meal boxes from five major convenience store companies were collected. Respective weights of all dishes and food ingredients included in each meal box were measured with a digital scale. Information on nutritional contents was collected from nutrition fact panels on packages. Food group patterns, dietary diversity scores (DDS), and dietary variety scores (DVS) were analyzed. Nutritional contents, i.e., amounts of energy, protein, and sodium, and percentages of energy from carbohydrate, sugar, fat, and saturated fat were compared with respective standards based on the 2020 Dietary Reference Intakes for Koreans. Comparison was made among five companies (Company A, B, C, D, E) and three price groups (≦ 4,200 won, ≧ 4,300 and ≦ 4,500 won, ≧ 4,600 won). Multiple regression analyses were conducted to examine the difference of nutritional contents according to company and price, respectively while holding the other variable constant. Results: DDS, but not DVS, significantly differed among companies. The percentages of meal boxes meeting the nutritional standards of sodium significantly differed among companies; the percentage was highest in companies B (75.0%) and C (73.3%). "Company" was associated with amount of energy, protein, and sodium, and percentage of energy from saturated fat. "Price" was associated with the amount of energy and percentage of energy from carbohydrate. The average number of satisfied standards was highest in companies B (5.0) and C (4.0). About two-thirds of the meal boxes provided less amount of energy than the standard; the percentage of such meal boxes was highest in meal boxes with price of 4,200 won or lower. Conclusions: There were significant differences in the nutritional quality of meal boxes according to "company". Meanwhile, higher-priced meal boxes did not necessarily ensure better nutritional quality.

Local Brand Love Based On Product, Price, Promotion, Online Distribution

  • YASA, Ni Nyoman Kerti;SANTIKA, I Wayan;GIANTARI, I Gusti Ayu Ketut;TELAGAWATHI, Ni Luh Wayan Sayang;MUNA, Nilna;RAHANATHA, Gede Bayu;WIDAGDA, I Gusti Ngurah Jaya Agung;RAHMAYANTI, Putu Laksmita Dewi
    • 유통과학연구
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    • 제20권5호
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    • pp.35-47
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    • 2022
  • Purpose: To explain the effect of product quality, price perception, online distribution, and social media promotion on attitudes, customer satisfaction, and local brand love. Research design, data and methodology: The population of this study are Indonesians who have purchased local Indonesian brand products. The size of the sample used was 240 people with purposive sampling method. The analytical technique used is Path Analysis using SEM-PLS. Results: product quality, price perception, online distribution have a positive effect on attitudes, but social media promotion has a positive and insignificant effect on consumer attitudes; product quality, price perception, online distribution, and social media promotion have a positive and significant effect on customer satisfaction, and attitudes have a positive and significant effect on local brand love; and customer satisfaction has a positive effect on brand love for local brands. Conclusion: Therefore, it is important for local brand product businesses to pay attention to product quality, price perception, online distribution, and social media promotion in order to be able to build positive attitudes, customer satisfaction and ultimately have an impact on local brand love. In online distribution, with online distribution, it is easy for marketers to deliver multimedia content through online methods.

공동주택 위치표현 방법이 대기질의 한계잠재가격 측정에 미치는 영향 (The Effects of Locational Point Representation of Apartment Complexes on Hedonic Valuation of Air Quality)

  • Chul Sohn
    • 대한지리학회지
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    • 제38권6호
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    • pp.949-960
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    • 2003
  • 본 연구에서는 점 객체 (Point Object)를 이용하여 수치지도상에 아파트 단지의 위치를 표현하는 다양한 방법에 따라 GIS와 헤도닉 함수를 이용한 대기질의 한계잠재가격의 추정치가 달라지는 문제점을 검토하였다. 본 연구에서 다루어진 수치지도상에 아파트 단지의 위치를 표현방법은 아파트 단지의 중심점을 이용하는 방법, 중심점에서 수평으로 우측 100미터 떨어진 점을 이용하는 방법, 중심점에서 수평으로 우측 50미터 떨어진 점을 이용하는 방법, 중심점에서 수평으로 좌측 100 미터 떨어진 점을 이용하는 방법 등이다. 4가지 방법은 개별 아파트가 아닌 아파트 단지별로 아파트의 가격과 속성이 공개되는 현재와 같은 상황에서 아파트 단지를 대표할 수 있는 점들로 가정되었다. 4개의 방법을 통해 각기 다른 지점에 표현된 수치지도상의 아파트 위치와 GIS를 이용하여 헤도닉 함수추정에 필수적인 위치변수가 측정되었다. 그리고 측정된 위치변수, 아파트의 물리적 속성을 나타내주는 변수, 아파트 위치에서의 미세먼지 (PM10) 수준을 나타내는 변수를 포함한 4개의 헤도닉 함수가 추정되었다. 또한 추정결과를 이용하여 미세먼지의 한계잠재가격이 추정되어 그 크기가 상호 비교되었다. 추정된 4개 함수간에 존재하는 차이를 중심점을 이용했을 경우의 얻어진 한계잠재가격을 기준으로 상호비교할 경우 그 크기의 차이는 3.33%에서 11.91% 정도임이 드러났다. 이는 중심점을 이용했을 경우 얻어진 데이터에 다른 함수식이나 다른 추정방법을 적용하였을 경우에 얻어지는 한계잠재가격들 간의 차이보다 크거나 유사한 것이다. 본 연구의 시사점은 GIS와 헤도닉 함수를 이용한 대기질의 한계잠재가격의 추정시 수치지도상의 아파트단지 위치표현방법이 적지 않은 영향을 미치기 때문에 다양한 위치표현 방법을 시도하여 분석결과가 민감하게 변하는 가를 주의 깊게 분석해야 한다는 점이다.