• Title/Summary/Keyword: Practical orientation of Contents

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A Study on Curriculum Revision Orientation of Practical Arts Education : Home Economics Education in Elementary School (초등 실과(가정)의 교육과정 개정 방향에 관한 연구)

  • 전세경
    • Journal of Korean Home Economics Education Association
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    • v.9 no.1
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    • pp.39-52
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    • 1997
  • The purposes of this study are 1) to identify the position and the problems of Home Economics in Elementary School, and 2) to propose orientation for the future curriculum revision. Elementary Home Economics, historically, has been partially practiced as a part of Practical Arts Education. As a results, the nature of Home Economics Education has been distorted and lacked the disciplinary consistency with Middle School Home Economics Education: the curriculum of Home Economics Education ignored the importance of the understanding family life as well as underscored the technical skills. The identified status and problems has on implication for the subject’s further development. The propositions for Elementary Home Economics Education which has the original intention, are as follows:(1) the curriculum of Practical Arts Education must be built on theorectical base and criteria. (2) the name of subject, Practical Arts Education, must be changed to [Technology$.$Home Economics]. (3) the contents of the subject must be practical which to promote motivations and interest of students.

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Effect of Customer Orientation on Employees' Satisfaction - Focusing on the Telemarketer of the Hotel and Insurance Company - (고객지향성이 종업원 만족에 미치는 영향 - 호텔과 보험사의 텔레마케터를 중심으로 -)

  • Shin, Chul-Ho
    • The Journal of the Korea Contents Association
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    • v.8 no.9
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    • pp.242-250
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    • 2008
  • The purpose of this study is to verifying the differences of the customer-orientation according to the business characteristics and the relations between customer-orientation and employees' satisfaction focused on the two groups of the service business. The results of the analysis are as followings : The customer-orientation of two groups are very similar to each other because of the job characteristics of the telemarketers. And only the difference of the real customer-orientation factors is significant on the relations between customer-orientation and employees' satisfaction. The results of the analysis reveal that the controls and the efforts of the telemarketers on the real customer-orientation factors are necessary. This study is meaningful because it brings the practical importance of the telemarketing and expands the scope of the study connecting the importance of the customer-orientation theories.

The Effects of Growth Needs and Job-esteem on Customer Orientation: The mediating Role of Psychological Ownership (호텔직원의 성장욕구와 직업존중감이 고객지향성에 미치는 영향: 심리적 주인의식의 매개효과를 중심으로)

  • Lim, Ji-Eun
    • The Journal of the Korea Contents Association
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    • v.17 no.5
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    • pp.192-199
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    • 2017
  • The purpose of this study is to research service industry employees performance in Seoul's deluxe hotels can improve based on aspects of growth needs in professional development, job esteem, and customer orientation. How growth needs and job-esteem affect employees' customer orientation is important to try and discover the mediating effect that the employees' psychological ownership contributes to the relationship between growth needs, job-esteem, and customer orientation. According to the results, growth needs and job-esteem effect to customer orientation and an employees' psychological ownership has a mediating effect between growth needs, job-esteem and customer orientation. Based on these findings, critical theoretical and practical implications, as well as future research suggestions, have been provided for hotel managers to aid in employee management.

A Study on the Influencing factors of Cyber Universities' Performance in China (중국 사이버대학의 서비스 특성화가 성과에 미치는 영향에 관한 연구)

  • Zhang, Wei keon;Kwon, Sun Dong
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.11 no.4
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    • pp.91-101
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    • 2016
  • This research focused on searching the specialized factors which affect the cyber universities' performance. This research was approached from three perspective of professor, graduation and employment, and brand image to embody the cyber universities' performance. We drew five factors of contents variety, contents quality, practical orientation of contents, lecture presence, and learning management as the Influencing factors of cyber universities' performance. We proved our research model by analyzing 170 questionnaires which were completed by college students who were studying at cyber universities in China. The results of analysis are showed as below: 1) The level of contents variety can affect the cyber universities' performance; higher level gains better outcomes. 2) The level of contents quality can affect the cyber universities' performance; better quality gains better outcomes. 3) The level of practical orientation of contents can affect the cyber universities' performance; the higher the better. 4) The level of lecture presence can affect the cyber universities' performance; the stronger the better. 5) The level of learning management can affect the cyber universities' performance; the higher the better.

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Service Guarantee Influencing Customer Orientation in Tourist Hotel (관광호텔 서비스보증이 고객지향성에 미치는 영향)

  • Nam, Taeg-Yeong;Jee, Bong-Gu
    • The Journal of the Korea Contents Association
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    • v.21 no.3
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    • pp.419-429
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    • 2021
  • The purpose of this study is to investigate the effects of service guarantees of tourist hotels on employees' perception of role clarity and customer orientation. Specifically, this study analyzed how the employees' perception of role clarity as a parameter, with the employees' reliability, guarantee-related communication, guarantee limitation, and organizational support as independent variables, affected the dependent variable, customer orientation. As a result of empirical analysis of employees in the first grade hotel in Seoul, it was analyzed that the higher the reliability of employees in service guarantee, the higher the communication and organizational support in the organization related to guarantee work, the higher the role clarity and perception level of employees. The higher the reliability, guarantee limitation and organizational support level of guarantee, the higher the customer orientation, but the guarantee-related communication did not show significant influence. The perception degree of role clarity of employees has a significant effect on customer orientation. According to those results of this analysis, this study examined the influence of each configuration of service guarantee of tourist hotel employees on customer orientation, and presented various academic and practical implications.

Effect of Emotional Intelligence on Customer Orientation among Flight Attendants -moderating effect of social support- (국내 항공사 승무원의 감성지능이 고객지향성에 미치는 영향 -사회적 지원의 조절효과-)

  • Ko, Seon-Hee;Park, Jeong-Min
    • The Journal of the Korea Contents Association
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    • v.14 no.3
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    • pp.401-413
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    • 2014
  • The principal objective of this study is to examine the relationship between the emotional intelligence and customer orientation in airline service context. Moreover, this study was designed to test the moderating effect of social support to provide fundamental and practical data for airline industry. In this study, 2 hypotheses based on literature reviews were employed. A questionnaire was also developed based on previous studies. A convenience sample of 233 flight attendants was surveyed and a total of 214 usable questionnaires were analyzed. Then the data and hypotheses were examined using multiple regression analysis using SPSS 18.0. The results are as follows. Firstly, emotional intelligence was divided into 'self-emotional appraisal', 'other's emotional appraisal', 'regulation of emotion' and 'use of emotion' according to the literature review. Analysis showed that emotional intelligence has partial effect on customer orientation accordingly. Secondly, social support has partial moderating effects between emotional intelligence and customer orientation. Continuous and systematic training program which build up team work should be conducted to administer 'emotional intelligence'.

Effects of Empowerment of Social Service Workers on Service Orientation: Focusing on the Mediating Effect of Job-esteem Attitude (사회서비스 종사자의 임파워먼트가 서비스지향성에 미치는 영향: 직업존중감의 매개효과를 중심으로)

  • Na, Yunjoung;Hwang, Hyewon
    • The Journal of the Korea Contents Association
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    • v.22 no.9
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    • pp.544-560
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    • 2022
  • In order to verify the effect of job-esteem attitude on the empowerment of social service workers on service orientation, this study conducted a questionnaire survey on manpower providing local autonomous social service investment projects in Chungcheongbuk-do through analyzing 329 copies of data. The main research results show that, work performance relationship and personal work orientation have a significant effect on job esteem among the sub-factors of empowerment, it was found that the work environment control had a significant effect on all of the service-oriented sub-factors (trust-oriented, sincerity-oriented, and type-oriented). In addition, personal work-oriented empowerment was found to have a significant effect on sincerity-oriented and type-oriented among the service-oriented sub-factors, and it was confirmed that the empowerment of social service workers had a positive effect on service orientation through employee appreciation as a medium. It was confirmed that job-esteem, which is a mediator, affects sincerity and type orientation, which are sub-variables of service orientation. In order to improve the service orientation of social service workers, it is necessary to develop a manual for a clear understanding of their work and to provide continuous and practical maintenance education so workers can develop their own abilities.

Development of the Public Practice Center's teaching-learning model by applying Blended Learning Strategies (Blended Learning 전략을 적용한 공동실습소 교수-학습 모형 개발)

  • Bae, Dong-Yoon;Lee, Byung-Wook;Ahn, Kwang-Sik;Choi, Won-Sik
    • 대한공업교육학회지
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    • v.30 no.1
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    • pp.19-36
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    • 2005
  • The purpose of this study is to develop the Public Practice Center's teaching-learning model by applying blended learning strategies which is complementary to the expected problems such as expansion of the educational object and diversity of the curriculum to maximize the educational effect and to analyze activation types of the Practical Practice Center to expand the Public Practice Center's function and role by studying the document. Blended Learning Strategies are established in consideration of the following eight (8) factors ; learning environment, learning purpose, learning contents, learning time, learning place, learning type, learning media, type of interaction. It is redesigned and amended to the KEDI's individual confirmation instruction model for skill learning (1975) which is considered to be effective in the filed of education by applying features, educational contents of the Public Practice Center's teaching and merit of Blended Learning Strategies simultaneous. This model is composed of six (6) steps as shown below; 1. Understanding on the purpose and orientation 2. Observation for demonstration of fundamental skill 3. Ex on-line learning 4. Acquirement of element skill 5. Confirmation for acquirement of fundamental skill 6. After on-line learning. Further to this, this model is designed so that the above eight factors will be applied to the students effectively and the merit of e-learning and off-line practice will be mixed to the learner's expectation and satisfaction.

An Impact on the Relationship among Elderly's Motivation to Participate in Lifelong Education, Educational Satisfaction and Life Satisfaction (노인평생교육 참여동기가 교육만족도와 생활만족도에 미치는 영향)

  • Kim, Jong-Sik;Lim, Wang-Kyu
    • The Journal of the Korea Contents Association
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    • v.14 no.5
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    • pp.179-189
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    • 2014
  • The purpose of this study was to investigate the relationships among the elderly's motivation to participate in lifelong education, educational satisfaction and life satisfaction. Three types of participation motivation(goal-orientation, activity-orientation and learning orientation) and four components of educational satisfaction(educational content, educational environment, instructor quality and educational result) were examined in this study. The sample of this study was composed of 307 elderly people attending in 6 community colleges for the aged located in Seoul metropolitan area. Data were collected using structured questionnaires and analyzed employing multiple regression analysis as a main data analysis method. This study found that participation motivation in lifelong education had a positive effect on educational satisfaction and that educational satisfaction had a positive effect on quality of life. The theoretical and practical implications of the findings were discussed and the directions for future research were suggested.

The Effect of Shared Leadership on Job Crafting: Mediating Role of Learning Goal Orientation and Knowledge Sharing (공유리더십이 직무재창조(Job crafting)에 미치는 영향: 학습목표지향성과 지식공유의 매개효과)

  • Lee, Ji-Eun;Oh, Sang-Jin
    • The Journal of the Korea Contents Association
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    • v.20 no.10
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    • pp.654-678
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    • 2020
  • Job crafting has gained prominence in organizational practice as an important factor to cultivate positive performance, the purpose of this study is to present theoretical and practical implications of job crafting by examination of the effective variables that induce job crafting. We verify the correlation between shared leadership and job crafting and the mediating effect of learning goal orientation and knowledge sharing in the relationship between these two variables. Hypotheses were established on the basis of precedent research and various theories including social cognitive theory and affective events theory. The data were collected by conducting online surveys of 318 office workers who have served in various domestic organizations. The reliability and validity of the collected data were verified by SPSS 25.0 and AMOS 25.0, and the hypotheses were analyzed by SPSS process macro 3.0. The study found that shared leadership yields positive effects on the learning goal orientation, knowledge sharing and job crafting of participants respectively and that learning goal orientation and knowledge sharing have a mediating effect in the relationship between shared leadership and job crafting. The results of this study present the effectiveness of shared leadership to facilitate the job crafting and implications and future research measures for the organization to develop a system for activating shared leadership, and for strengthening learning goals orientation and knowledge sharing.