• 제목/요약/키워드: Positive Factors

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인터넷 쇼핑몰의 고객충성도에 대한 통합적 연구 - 옥션과 인터파크 고객을 중심으로 (An Integrated Study for Customer Loyalty in Internet Shopping Mall)

  • 권영국;이선로;박현지
    • 한국정보시스템학회지:정보시스템연구
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    • 제15권4호
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    • pp.23-53
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    • 2006
  • The main purpose of this paper is to setup a integrated model and verify the integrated model for a customer loyalty in the internet shopping environments. The results of a structural equation model (SEM) using AMOS and LISREL include: First, hypothesis that Internet environment characteristics in outside factors has a positive effect on satisfaction, trust and commitment is partially supported. However, mutual communication to satisfaction, community to commitment and open-ubiquity to trust did not reveal a positive effect. Second, hypothesis that Internet showing mall environment has a positive effect on satisfaction is partially supported. However, transaction to commitment and transaction to trust did not reveal a positive effect. Third, hypothesis that relational benefits has a positive effect on both satisfaction and commitment is partially supported. However, confident honest to commitment and economic honest to trust did not reveal a positive effect. Forth, satisfaction trust and commitment have a strong effect upon loyalty. Fifth, satisfaction has a positive effect on trust and commitment. However, trust did not show a positive effect on commitment. Outside factors(Internet environment characteristics, showing mall characteristics, and relational benefit) partially revealed a positive effect on satisfaction trust, and commitment. Mediating variables such as satisfaction, trust, and commitment again have positive effect on loyalty. But, the relationship for trust to commitment did not reveal the significant effect in this study while other studies revealed significant effect.

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산업재 시장에서 구매자와 공곱자간 관계형성 요인에 관한 연구 (A Study on the Relationship Factors Between Buyer and Seller in Industrial Market)

  • 이승희;김혜경
    • 한국디지털정책학회:학술대회논문집
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    • 한국디지털정책학회 2005년도 추계학술대회
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    • pp.255-271
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    • 2005
  • This paper aimed to exam core factors of the relationship factors and analyze their effects on structural bonds and social bonds. And this paper analysis structural bonds and social bonds effects on relationship commitment. To accomplish this purpose, this study examined previous studies and summarized core factors of the relationship making. The result of this study are as follow: First, we examined that 6 factors-tech-shared, product characteristic, transaction specific asset, reputation, trust, communication-were relationship factors of buyer-seller industrial market. Second, it is shown that tech-shared, product characteristic, transaction specific asset factors have a positi-ve influence on the structural bonding. Third, it is shown that reputation, trust, communication factors have a positive influence on the social bonding. Fourth, it is shown that structural bonding, social bonding have a positive influence on the relationship commitment.

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한.미 대학도서관의 구성요소와 직원규모와의 관계에 관한 비교 연구 (A comparative study on correlations between the related factors and the staff size of university libraries in Korea and United States of America)

  • 손정표
    • 한국도서관정보학회지
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    • 제24권
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    • pp.1-44
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    • 1996
  • This study is to analyze correlations between 10 factors related to university libraries and the number of professional staff, nonprofessional staff, and total library staff of university libraries in Korea and United States of America. The results of this study are summarized as follows: 1. In the case of Korea, there are high positive correlations between the number of total library staff and 7 of 10 variables (coefficient : 0.76-0.99) ; between the number of professional staff and 7 of 10 variables, same as the above (coefficient : 0.76-0.99) ; between the number of nonprofessional staff and 4 of 10 variables (coefficient 0.73-0.93). In the case of America, there are high positive correlations between the number of total library staff and 6 of 10 variables (coefficient : 0.74-0.97) ; between the number of professional staff and 5 of 10 variables (coefficient : 0.78-0.87): between the number of nonprofessional staff and 6 of 10 variables (coefficient : 0.73-0., 96). 2. All the. rank orders of correlation coefficients of two countries show little significant difference, by the results of the Spearman's Rank Order Correlation analysis (coefficient : total staff, 0.9152: professional staff, 0.8667 ; nonprofessional staff, 0.9030) 3. In the case of Korea, among the above factors, correlations of the total university expenditure and the library expenditure show a significant difference more than ones of the other factors. On the other hand, in the case of American professional staff, the correlations of the library expenditure, the library materials expenditure and the volumes in library show a significant difference more than ones of the other factors, while in the case of American nonprofessional staff, only the library expenditure shows a significant difference more than the others. 4. In the results of the correlation analysis between the professional staff and nonprofessional staff in Korea, the number of graduate enrollments, volumes in library, library expenditure and total university expenditure show higher positive correlation to the professional staff than the nonprofessional staff. However, in the case of America, the library expenditure and the library materials expenditure show higher positive correlation to the nonprofessional staff than the professional staff, while the university expenditure per student shows higher positive correlation to the professional staff. 5. In the results of the correlation analysis between Korea and America, in the case of the total library staff, the undergraduate enrollments, the total university expenditure and the library expenditure show higher positive correlation to Korea than America, and in the case of the professional staff, the graduate, enrollments, the volumes in library and the above 3 factors also show higher positive correlation to Korea than America. But in the case of the nonprofessional staff, the graduate enrollments, the volumes in library and library materials expenditure show higher correlation to America than Korea, while the total university expenditure shows the o n.0, pposit phenomenon of the above. And the other factors by the type of staff are little significant difference between two countries.

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금융기관 조직구성원의 지식공유에 대한 실증 연구 (An Empirical Study on the Knowledge Sharing in a Financial Institute)

  • 설현도
    • 지식경영연구
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    • 제7권2호
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    • pp.97-122
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    • 2006
  • The purpose of this study is to investigate the relationships between knowledge sharing antecedents and knowledge sharing intention in a financial institute and knowledge sharing behavior, knowledge sharing behavior and knowledge sharing performance. This paper first reviews the influencing factors of knowledge sharing and presents the research framework on knowledge sharing with categorized four factors such as structural factors, relational factors, personal and task characteristics. Based on a research framework, survey analysis was conducted with financial institution members. This paper examined the relationship between antecedents of knowledge sharing and knowledge sharing intention, knowledge sharing intention and knowledge sharing behavior. Also it analyzed the relationship between knowledge sharing behavior and the knowledge sharing performance. As a result, the paper suggested that the knowledge sharing intention consist of two dimensions. The first is voluntary knowledge sharing intention. The second is solicited knowledge sharing intention. The former has a significant positive relationship with the innovativeness, communication, personal creative propensity and perception of the knowledge sharing. The later has a significant positive relationship with the task interdependence but has a significant negative relationship with the knowledge sharing evaluation system. Knowledge sharing intention has a significant positive relationship with the knowledge sharing behavior. Also knowledge sharing behavior has a significant positive relationship with the knowledge sharing performance. Finally, the implications and limitations of the study are discussed.

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과업특성 및 기술특성이 클라우드 SaaS를 통한 협업 성과에 미치는 영향에 관한 연구 (A Study of Factors Affecting the Performance of Collaborative Cloud SaaS Services)

  • 심수진
    • 한국IT서비스학회지
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    • 제14권2호
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    • pp.253-273
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    • 2015
  • Cloud computing is provided on demand service via the internet, allowing users to pay for the service they actually use. Categorized as one kind of cloud computing, SaaS is computing resource and software sharing model with can be accessed via the internet. Based on virtualization technology, SaaS is expected to improve the efficiency and quality of the IT service level and performance in company. Therefore this research limited cloud services to SaaS especially focused on collaborative application service, and attempts to identify the factors which impact the performance of collaboration and intention to use. This study adopts technological factors of cloud SaaS services and factors of task characteristics to explore the determinants of collaborative performance and intention to use. An experimental study using student subjects with Google Apps provided empirical validation for our proposed model. Based on 337 data collected from respondents, the major findings are following. First, the characteristics of cloud computing services such as collaboration support, service reliability, and ease of use have positive effects on perceived usefulness of collaborative application while accessability, service reliability, and ease to use have positive effects on intention to use. Second, task interdependence has a positive effects on collaborative performance while task ambiguity factor has not. Third, perceived usefulness of collaborative application have positive effects on intention to use.

긍정 간호조직문화 측정도구 개발 (Development of a Positive Nursing Organizational Culture Measurement Tool)

  • 김미정;김종경
    • 대한간호학회지
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    • 제51권3호
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    • pp.305-319
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    • 2021
  • Purpose: The purpose of this study was to develop a measurement tool for a positive nursing organizational culture and to verify its reliability and validity. Methods: A conceptual framework and construct factors were extracted through an extensive literature review and in-depth interviews with nurses. The final version of the preliminary tool for the main survey was confirmed by experts through a content validity test and a preliminary survey of 40 nurses. Subsequently, the final tool was developed using a validity and reliability test containing 43 preliminary items. The final version of the tool was used with 327 hospital nurses in the testing phase for the main survey to assess validity and reliability. Results: From the factor analysis, 4 factors and 26 items were selected. The factors were positive leadership of the nursing unit manager, pursuit of common values, formation of organizational relationships based on trust, and a fair management system. The entire determination coefficient was 67.7%. These factors were verified through convergent, discriminant, and concurrent validity testing. The internal consistency reliability was acceptable (Cronbach's α = .95). Conclusion: Both the validity and reliability of the scale were confirmed demonstrating its utility for measuring positive nursing organizational culture. It is expected to be used for education, research, and practical performance policies regarding the nursing organizational culture.

서비스 분야의 IT 아웃소싱의 도입요인이 도입성과에 미치는 영향 (A study on the effect on IT adoption results by adoption factors of IT Outsourcing in the services industries)

  • 정진백;양해술
    • 디지털융복합연구
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    • 제10권11호
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    • pp.115-125
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    • 2012
  • 본 연구는 국내의 금융 등 서비스 산업을 중심으로 IT 아웃소싱의 도입요인으로 기업요인, 아웃소싱의 범위요인, 위험요인을 독립변수로 하고 도입성과를 종속변수로 하여 도입요인이 성과요인에 미치는 영향을 분석하였다. 분석 결과를 요약하면 다음과 같다. 첫째, IT아웃소싱 도입에 있어서 기업요인과 관련된 산업경쟁력과 최고경영자 지원은 아웃소싱 도입성과에 긍정적인 영향을 미치는 것으로 나타났으나, 서비스의 기술적인 환경변화는 유의한 영향을 미치지 못하는 것으로 나타났다. 둘째, IT아웃소싱 도입에 있어서 아웃소싱 범위요인과 관련된 인프라아웃소싱, 애플리케이션 아웃소싱, 토털 아웃소싱은 아웃소싱 도입성과에 긍정적인 영향을 미치는 것으로 나타났다. 셋째, IT아웃소싱 도입에 있어서 위험요인과 관련된 안전성의 위험, 비용증가의 위험, 자율성 상실의 위험은 아웃소싱 도입성과에 긍정적인 영향을 미치는 것으로 나타났다.

가공 식품의 영양성분표시 이용과 주관적, 객관적 비만의 관련성 (The Association of Food Label Use with Objective and Subjective Obesity among a Korean Population)

  • 이인숙;이고운
    • 지역사회간호학회지
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    • 제27권3호
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    • pp.262-271
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    • 2016
  • Purpose: Using food labels has been related to healthy eating habits and positive health outcomes. The purpose of this study is to describe the prevalence of food labels utilization and the association between food label use and obesity related factors. Methods: We conducted a self-reported population-based survey including health behaviors, 24-hour recalls, measurements of body mass indices with 6,266 Koreans aged 10 or older. ${\chi}^2$-test and ANOVA examined differences in demographic factors, health behavioral factors, and nutrition factors in tandem with food label use categories. Multivariates logistic regression was used to estimate association between food label use and obesity factors. Results: The percentages of food label users and non-users who perceive food labels were 21.8% and 48.5% respectively. In the multivariate logistic regression, food label use had significant positive associations with women, age, income, education attainment, and subjective obesity. After adjusting for socioeconomic factors and dietetic treatments, the positive associations between food label use and subjective obesity, weight control, and subjective obesity with objective normal weight remained. Conclusion: In order to improve eating habits and weight management, the obesity population that does not use food labels needs to receive proper nutrition education including food choice and body image correction.

ERP도입의 성공요인과 시스템 정보특성간의 적합성이 시스템 성과에 미치는 영향분석 (An Analysis of Effect of a Fit Between Success Factors of ERP Implementation and Information Characteristics of ERP System on System Performance)

  • 임규찬
    • 한국콘텐츠학회논문지
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    • 제6권2호
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    • pp.136-145
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    • 2006
  • 본 연구의 목적은 ERP도입의 성공요인을 조직적 요인, 환경적 요인, 정보적 요인으로 구분하였으며, 시스템 정보특성을 정보형태, 정보내용, 정보원천, 정보제공빈도로 구분하였다. 이 두 요인들의 적합성이 시스템 성과(사용자 만족도)에 미치는 영향관계를 검증해 보고자 하였다. 표본기업은 중소기업 250개사를 선정하였으며, 79부를 분석에 이용하였다. 업종은 제조업을 대상으로 하였으며 응답자의 직위 등은 고려하지 않았다. 연구결과는ERP도입의 조직적요인, 환경적요인, 정보적요인과 시스템 정보특성간의 적합성에 있어서 시스템 성과에 양(+)의 영향관계가 있는 것으로 조사되었다.

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소셜 네트워크 서비스 이용자의 자기결정성 요인이 자기존중감과 만족을 통해 심리적 안녕감에 미치는 영향 (The Effect of Self-Deterministic Factors of Social Network Service Users on Psychological Well-Being by Self-Esteem and Satisfaction)

  • 한정섭;권두순;김성준
    • 디지털산업정보학회논문지
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    • 제17권1호
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    • pp.85-108
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    • 2021
  • In this study, we would like to consider the main factors that influence psychological well-being by using social network service. suggest ways to use healthy social network services, and empirically verify how behavioral approaches, in other words self-determination theory, that deals with human psychological needs, affect psychological well-being by self-esteem and satisfaction to comprehensively examine the characteristics of service and user individuals and social influences, etc. First research result, it has been confirmed that the autonomy has a positive effect on self-esteem. Second, it has been confirmed that the autonomy does not have a positive effect on satisfaction. Third, it has been confirmed that the competence has a positive effect on self-esteem. Fourth, it has been confirmed that the competence does not have a positive effect on satisfaction. Fifth, it has been confirmed that the relationship has a positive effect on self-esteem. Sixth, it has been confirmed that the relationship does not have a positive effect on satisfaction. Seventh, it has been confirmed that self-esteem has a positive effect on psychological well-being. Eighth, it has been confirmed that self-esteem has a positive effect on satisfaction. Ninth, it has been confirmed that satisfaction has a positive effect on psychological well-being. These results mean that meeting basic human psychological needs has a significant impact on psychological well-being of the social network service users. In addition, it was confirmed that increasing the desire for autonomy, competence, relationship, which are factors of self-determination, is an important factor to enhance psychological well-being.