• Title/Summary/Keyword: Policy Delay

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The Improvement Measurement on Dispute Resolution System for Air Service Customer (항공서비스 소비자 분쟁해결제도의 개선방안)

  • Lee, Kang-Bin
    • The Korean Journal of Air & Space Law and Policy
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    • v.33 no.2
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    • pp.225-266
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    • 2018
  • In 2017, 1,252 cases of damages relief related to air passenger transport service were received by the Korea Consumer Agency, a 0.8% drop from 1,262 cases in 2016, the first decline since 2013. In 2017, 444 cases (35.4%) out of received cases of damages relief in the field of air passenger service received by the Korea Consumer Agency were agreed on, and out of cases that were not agreed on, the most number of 588 cases (47.0%) were concluded due to information provision and counseling, and 186 cases (14.9%) were applied to the mediation of the Consumer Dispute Mediation Committee. Major legislations that contain regulations for the damages relief and disputes resolution of air service consumers include the Aviation Business Act and the Consumer Fundamental Act, etc. The Aviation Business Act provides the establishment and implementation of damage relief procedure and handling plan, and the receiving and handling of request of damage relief by air transport businessman, and the notice of protection standard for air traffic users. The Consumer Fundamental Act provides the establishment and management of the consumer counseling organization, the damage relief by the Korea Consumer Agency, the consumer dispute mediation, and the enactment of the criteria for resolving consumer disputes. The procedures for damages relief of air service consumers include the receiving and handling of damages relief by air transport businessman, the counseling, and receiving and handling of damages relief by the Consumer Counseling Center, the advice of mutual agreement by the Korea Consumer Agency, and the dispute mediation system by the Consumer Dispute Mediation Committee. The current system of damage relief and dispute mediation for air service consumer have the problem in the exemption from obligation of establishment and implementation of damage relief plan by air transport businessman under the Aviation Business Act, the problem in the exemption from liability in case of nonfulfillment and delay of transport by aviation businessman under the criteria for resolving consumer disputes in the aviation sector, and the uppermost limit in procedure progress and completion of consumer dispute mediation under the Consumer Fundamental Act. Therefore, the improvement measurements of the relevant system for proper damage relief and smooth dispute mediation for air service consumer are to be suggested as follows: First is the maintenance of the relevant laws for damage relief of air service consumer. The exemption regulation from obligation of establishment and implementation of damage relief plan by air transport businessman under the Aviation Business Act shall be revised. To enhance the structualization and expertise of the relevant regulation for protection and damage relief of air service consumer, it will be necessary to prepare the separate legislation similar to the US Federal Regulation 14 CFR and EU Regulation EC Regulation 261/2004. Second is the improvement of criteria for resolving air service consumer disputes. For this, it will be necessary to investigate whether the cause of occurrence of exemption reason was force majeure, and distinguish the exemption from liability in case of nonfulfillment and delay of transport by aviation businessman under the criteria for resolving consumer disputes in the aviation sector, and revise the same as exemption reasons regulated under the air transport chapter of the Commercial Act and Montreal Convention 1999, and unify the compensation criteria for the nonfulfillment of transport that the substitute flight was provided and the delay of transport. Third is the reinforcement of information provision for damage relief of air service consumer. Aviation-related government agencies and concerned agencies should cooperate with airlines and airports to provide rapidly and clearly diverse information to the air traffic users, including laws and policies for damages relief of air service consumers. Fourth is the supplement to the effectiveness, etc. of consumer dispute mediation. If there is no sign of acceptance for dispute mediation, it is not fair to regard it as acceptance, therefore it will be necessary to add objection system. And if a dispute resolution is requested to another dispute settlement agency in addition to the Consumer Dispute Mediation Committee, it is excluded from the damage relief package, but it should be allowed for the party to choose a mediation agency. It will be necessary to devise the institutional measures to increase the completion rate of mediation so that the consumer dispute can be resolved efficiently through the mediation. Fifth is the introduction of the air service consumer arbitration system. A measure to supplement the limitations of the consumer dispute mediation system is to introduce the consumer arbitration system, but there are two measurements which are the introduction of the consumer arbitration under the Consumer Fundamental Act and the introduction of the consumer arbitration under the Arbitration Act. The latter measurement is considered to be appropriate. In conclusion, as a policy task, the government should prepare laws and system to enhance the prevention and relief of damages and protection of the rights and interests of air service consumers, and establish and implement the consumer-centric policy for the advancement of air service.

The Meaning of Extraordinary Circumstances under the Regulation No 261/2004 of the European Parliament and of the Council (EC 항공여객보상규칙상 특별한 사정의 의미와 판단기준 - 2008년 EU 사법재판소 C-549/07 (Friederike Wallentin-Hermann v Alitalia) 사건을 중심으로 -)

  • Kim, Young-Ju
    • The Korean Journal of Air & Space Law and Policy
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    • v.29 no.2
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    • pp.109-134
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    • 2014
  • Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation of assistance to passengers in the event of denied boarding and of cancellation or long delay of flights (Regulation No 261/2004) provides extra protection to air passengers in circumstances of denied boarding, cancellation and long-delay. The Regulation intends to provide a high level of protection to air passengers by imposing obligations on air carriers and, at the same time, offering extensive rights to air passengers. If denied boarding, cancellation and long-delay are caused by reasons other than extraordinary circumstances, passengers are entitled for compensation under Article 7 of Regulation No 261/2004. In Wallentin-Hermann v Alitalia-Linee Aeree Italiane SpA(Case C-549/07, [2008] ECR I-11061), the Court did, however, emphasize that this does not mean that it is never possible for technical problems to constitute extraordinary circumstances. It cited specific examples of where: an aircraft manufacturer or competent authority revealed that there was a hidden manufacturing defect on an aircraft which impacts on safety; or damage was caused to an aircraft as a result of an act of sabotage or terrorism. Such events are not inherent in the normal exercise of the activity of the air carrier concerned and is beyond the actual control of that carrier on account of its nature or origin. One further point arising out of the court's decision is worth mentioning. It is not just necessary to satisfy the extraordinary circumstances test for the airline to be excused from paying compensation. It must also show that the circumstances could not have been avoided even if all reasonable measures had been taken. It is clear from the language of the Court's decision that this is a tough test to meet: the airline will have to establish that, even if it had deployed all its resources in terms of staff or equipment and the financial means at its disposal, it would clearly not have been able - unless it had made intolerable sacrifices in the light of the capacities of its undertaking at the relevant time - to prevent the extraordinary circumstances with which it was confronted from leading to the cancellation of the flight.

Population Dynamics of Effective Microorganisms in Microbial Pesticides and Environmental-friendly Organic Materials According to Storing Period and Temperature (저장기간 및 저장온도에 따른 미생물농약 및 친환경 유기농자재 유효미생물의 밀도변동)

  • Kim, Yong-Ki;Hong, Sung-Jun;Jee, Hyung-Jin;Shim, Chang-Kee;Park, Jong-Ho;Han, Eun-Jung;An, Nan-Hee;Lee, Seong-Don;Yoo, Jae-Hong
    • The Korean Journal of Pesticide Science
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    • v.15 no.1
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    • pp.55-60
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    • 2011
  • To work out quality control methods of environmental-friendly organic materials (EFOMs), the reason and basis for EFOM-selection and farmer's favorite formulation type of EFOMs, etc were investigated on farmers who had been practicing environmental-friendly agriculture. EFOMs used were soil amendments, control agents of plant diseases and insect pests, plant growth promotion formulations, in turns. In EFOMs application time, 22.7% of farmers sprayed EFOMs without delay after they were bought, in other hand, 77.3% of farmers used EFOMs which had been bought and stored for some period. Microbial density on seventeen environmental-friendly microbial formulates (EFMFs) including microbial pesticides, a microbial fertilizer, and environmental-friendly organic materials was investigated at different storing temperature and shelf life. When the microbial density of EFMFs was investigated without delay after they were bought, all used microbial pesticides and a microbial fertilizer was confirmed to be optimal for the certified density but two of environmental-friendly organic materials was confirmed not to be optimal. When microbial density of 17 EFMFs were investigated after storing them for six months at $4^{\circ}C$, only one of 9 microbial pesticides was confirmed not to be optimal, the other hand four of seven environmental-friendly organic materials not to be optimal, which each of their microbial density was less than the certified density. Population dynamics of microbial agents was much more influenced in fluctuated temperature (room temperature) than in static temperature condition ($5^{\circ}C$ and $25^{\circ}C$). Shelf life of microbial agents according to microbial formulation type were high in granule type, liquid wettable type and liquid type in turns.

An Efficient m-Healthcare Service Model using RFID Technique (RFID 기술을 이용한 효율적인 m-헬스케어 서비스 모델)

  • Jeong, Yoon-Su;Kim, Yong-Tae;Park, Gil-Cheol
    • Journal of Digital Convergence
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    • v.13 no.11
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    • pp.149-156
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    • 2015
  • Due to a change of food culture, many patients suffering from various diseases such as hypertension, heart disease, stroke, cancer. However, it takes a long time in the hospital for many patients due to the administration before the patient care process. In this paper, we propose a m-Healthcare service model that patients can receive medical services without the inconvenience offers by reducing the administrative hospital treatment that can automatically recognize through the hospital installed RFID readers when the patient patients with various diseases are foreign to the hospital. In particular, the proposed model improves the operational efficiency of the existing healthcare system by shortening the treatment time for medical personnel to help patients in emergency situations can determine automatically the patient's status does not give the disease type and condition of the patient to health care personnel. Test results, service latency, efficiency, etc. patient satisfaction, and evaluate the existing health care system model results, the proposed method was improved service delay existing techniques average 16.5% efficiency was higher 27% of patients service satisfaction was improved by 22.4% on average.

Patent Analysis on 5G Technology Trends from the Perspective of Smart Factory (특허 분석을 통한 스마트공장 관점의 5G 기술개발 동향 연구)

  • Cho, Eunnuri;Chang, Tai-Woo
    • The Journal of Society for e-Business Studies
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    • v.25 no.3
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    • pp.95-108
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    • 2020
  • The development of 5G technology, which is a next-generation communication technology capable of processing large amounts of data in real-time and solving delays, is drawing attention. Not only in the United States but also Korea, 5G is focused on supporting R&D as a national strategic technology. The strategy for the smart factory, one of the core services of the 5G, aims to increase the flexibility of manufacturing production lines. The existing wired communications devices can be replaced into wireless ones with the ultra-low-delay and ultra-high-speed characteristics of 5G. For the efficient development of 5G technology, it is necessary to keep abreast of the status and trend. In this study, based on the collected data of 1517 Korea patents and 1928 US patents, 5G technologies trend was analyzed and key technologies were identified by network analysis and topic modeling. We expect that it will be used for decision making for policy establishment and technology strategy of related industries to provide the trends of technology development related to the introduction of 5G technology to smart factories.

Appropriateness Evaluation of Hospitalization for the Cerebral Ischemia Patients (허혈성 뇌졸중 환자의 재원적절성 평가)

  • Yoem, Hyo-Young;Kim, Soon-Lae
    • Research in Community and Public Health Nursing
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    • v.10 no.1
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    • pp.80-92
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    • 1999
  • The purpose of this study was to survey appropriateness of admission and days of care for the cerebral ischemia patients as a basis to provide an effectiveness of hospitalization. The authors retrospectively reviewed the medical records of cerebral ischemia patients in two hospitals from November 1997 to February 1998. Of 194 medical records reviewed, there were 2108 medical days. I t is used a 'Appropriateness Evaluation Protocol' previously developed by Gertman and Restuccia (1981) and translated by Department of Health Management, Seoul National University and Korea Institute for Health Services Management (1993), It was found that the 'Appropriateness Evaluation Protocol' had a high inter-rater reliability(k=.92), Statistical significant was tested by using the percentage, mean, and logistic regression by SAS 6.12. The results were as follows; 1. The appropriate admissions were 87.6%, days of care 63.4%, and the average length of stay $10.9{\pm}6.7$ days. 2. The reasons of inappropriate admissions were for work-up(75.0%) and conservative care (25.0%). Major reasons of inappropriate days of care were 'cases in which the medical purpose of hospitalization has been accomplish or can be addressed in a less setting(45.0%)', and 'cases in which there is a delay in performing the work-up or treatment which required patients is hospitalized (44.4%)'. 3. Appropriate days of care were higher as ageing. Appropriate days of care were higher in patients with lower accademic back ground than those of upper college graduates, and in the patients who enter a hospital via emergency room than out-patients department. Appropriate days of care were higher in the patient with MCA infarction, and lower in the patient with cerebellar infarction than the patient with lacunar infarction. Appropriate days of care were higher in attack first than attack above second, in nomortension patients than hypertensive, and lower in groups who engaged in semi-private room and public room than private room in hospital. Appropriate days of care were higher in shorter length of stay than longer length of stay. 4. Diagnosis, admission path, and appropriate days of care explained appropriate admissions. Diagnosis, appropriate admissions, hypertension explained appropriate days of care. According to the above results, author confirms the substantial amount of inappropriate hospital bed utilization. To reduce inappropriateness, it is necessary to develop some alternative services such as home care services or nursing home with which can be replaced inpatient services and to introduce policy such as case management which includes Critical Pathway for consistent management. And, it should be followed the further study for the effectiveness.

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A Qualitative Study on Intervening Work Experiences of Hospital-Based Child Protection Team on Child Abuse Death Cases (병원 학대피해아동보호팀의 아동학대 사망사건 개입경험 연구)

  • Kim, Kyunghee;Lee, Heeyoun;Chung, Ickjoong;Kim, Jihae;Kim, Sewon
    • Korean Journal of Social Welfare
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    • v.65 no.4
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    • pp.61-88
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    • 2013
  • The aim of this study was to explore the work experiences of hospital-based child protection team staffs who had intervened the child abuse cases resulting in death. In order to gather the relevant data, all 62 child protection teams registered nationwide were contacted and 5 teams which had actually experienced at least one child abuse deaths were found. The staffs (hospital social workers and doctors) who belonged to these teams were intensively interviewed, and the interviewed materials were thoroughly analyzed by qualitative research methodology. The result showed that treatment delay was the most important obstacle to prevent unnecessary deaths of the victims. Some abused victims were sent to the hospital only after their physical condition had so gravely deteriorated. In other cases, custodians' bland denial or refusal to treatment made impossible the timely intervention to save the child lives. Nevertheless, child protection team staffs' reasonable suspicion and active intervention could sometimes uncover the hidden truth that child abuse was the actual cause of death. These incidents were regarded as a team's meaningful accomplishments by team members. Meanwhile, lack of awareness and excessive burden about the role and responsibility of mandated reporter precluded medical staffs' active involvement. Also, substantiating the abuse suspicion by securing positive evidences was found to be a facilitatory factor for the rapid public intervention. On the basis of these results, several practice and policy implications were discussed to improve the early detection process, securing evidence and uncovering the actual cause of death in child abuse deaths.

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Increasing Hosting Capacity in KEPCO Distribution Feeders (배전선로의 분산 전원 상시 연계용량 기준 상향 타당성 연구)

  • Cho, Sung-Soo;Sim, JunBo;Lim, Hyeon-Ok;Kim, HyeonJin;Kim, Seong-Man;Ju, Sang-Do;Song, JongHyup
    • KEPCO Journal on Electric Power and Energy
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    • v.5 no.4
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    • pp.311-321
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    • 2019
  • With Korean Government's Renewable energy 3020 plan and 8th Basic plan for long-term power supply, renewable energy industries in Korea are active and catching attention from many relevant industry's relations. Especially with Interconnection guarantee policy established in Oct, 2016, DERs interconnection delay due to lack of allowable distribution hosting capacity is happening and reduction of reinforcement cost for distribution system where 70 % of DERs in South Korea are installed became one of important issues of KEPCO. Therefore, KEPCO needed to extract reasonable solutions to increase feasible hosting capacity of distribution feeders in order to reduce reinforcement cost under the condition of no matter in distribution system operation. This paper proposes feasible hosting capacity of distribution feeders that can be adopted and the status of DER installation in distribution system, PV output data, minimum load in distribution feeders as well as capacity of distribution lines have been investigated and analyzed in proof of the proposal.

Dynamic OD Estimation with Hybrid Discrete Choice of Traveler Behavior in Transportation Network (복합 통행행태모형을 이용한 동적 기.종점 통행량 추정)

  • Kim, Chae-Man;Jo, Jung-Rae
    • Journal of Korean Society of Transportation
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    • v.24 no.6 s.92
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    • pp.89-102
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    • 2006
  • The purpose of this paper is to develop a dynamic OD estimating model to overcome the limitation of depicting teal situations in dynamic simulation models based on static OD trip. To estimate dynamic OD matrix we used the hybrid discrete choice model(called the 'Demand Simulation Model'), which combines travel departure time with travel mode and travel path. Using this Demand Simulation Model, we deduced that the traveler chooses the departure time and mode simultaneously, and then choose his/her travel path over the given situation In this paper. we developed a hybrid simulation model by joining a demand simulation model and the supply simulation model (called LiCROSIM-P) which was Previously developed. We simulated the hybrid simulation model for dependent/independent networks which have two origins and one destination. The simulation results showed that AGtt(Average gap expected travel time and simulated travel time) did not converge, but average schedule delay gap converged to a stable state in transportation network consisted of multiple origins and destinations, multiple paths, freeways and some intersections controlled by signal. We present that the hybrid simulation model can estimate dynamic OD and analyze the effectiveness by changing the attributes or the traveler and networks. Thus, the hybrid simulation model can analyze the effectiveness that reflects changing departure times, travel modes and travel paths by demand management Policy, changing network facilities, traffic information supplies. and so on.

Feasibility of Stochastic Weather Data as an Input to Plant Phenology Models (식물계절모형 입력자료로서 확률추정 기상자료의 이용 가능성)

  • Kim, Dae-Jun;Chung, U-Ran;Yun, Jin-I.
    • Korean Journal of Agricultural and Forest Meteorology
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    • v.14 no.1
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    • pp.11-18
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    • 2012
  • Daily temperature data produced by harmonic analysis of monthly climate summary have been used as an input to plant phenology model. This study was carried out to evaluate the performance of the harmonic based daily temperature data in prediction of major phenological developments and to apply the results in improving decision support for agricultural production in relation to the climate change scenarios. Daily maximum and minimum temperature data for a climatological normal year (Jan. 1 to Dec. 31, 1971-2000) were produced by harmonic analysis of the monthly climate means for Seoul weather station. The data were used as inputs to a thermal time - based phenology model to predict dormancy, budburst, and flowering of Japanese cherry in Seoul. Daily temperature measurements at Seoul station from 1971 to 2000 were used to run the same model and the results were compared with the harmonic data case. Leaving no information on annual variation aside, the harmonic based simulation showed 25 days earlier release from endodormancy, 57 days longer period for maximum cold tolerance, delayed budburst and flowering by 14 and 13 days, respectively, compared with the simulation based on the observed data. As an alternative to the harmonic data, 30 years daily temperature data were generated by a stochastic process (SIMMETEO + WGEN) using climatic summary of Seoul station for 1971-2000. When these data were used to simulate major phenology of Japanese cherry for 30 years, deviations from the results using observed data were much less than the harmonic data case: 6 days earlier dormancy release, 10 days reduction in maximum cold tolerance period, only 3 and 2 days delay in budburst and flowering, respectively. Inter-annual variation in phenological developments was also in accordance with the observed data. If stochastically generated temperature data could be used in agroclimatic mapping and zoning, more reliable and practical aids will be available to climate change adaptation policy or decision makers.