• 한국조리학회지
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• 제7권3호
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• pp.13-34
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• 2001

The case which it contracts with the dynamic result measurement system when actual outsourcing evaluation measurement is composed and then one result standard between the service supplier and the user is set, which owns jointly the expense which is reduced from that or the benefit which is created from that is increasing In the conclusion, for outsourcing management strategy of domestic foodservice industry in order to succeed, first it is accurate and examined that for what and how outsourcing should be introduced and as a result, what kind of result can be raised from that result\ulcorner Food service industry should be outsourced if you want to make more many investment in better humane resources, food & beverage-goods-security and education to provide eating-out service out of various business in food industry. When considering the actuality of the domestic foodservice industry that time it is appropriate, it sees. The foreign-brand goods which is introduced in the country are being executing in the 1ink of part management strategy. One of the most influential factor of domestic foodservice industry's management pressure is overspent management expenses, Does the namely expenses preparation effect reach which degree\ulcorner what kind of method can most decrease these expenses\ulcorner Doing grows the success and failure of the Korean foodservice industry controls result with the fact that it will operate with a big variable sees. The background which the domestic foodservice industry should introduce inevitably the outsiurcing system is to develop continuously nation foodservice industry in the way of cost curtailment of food-material, a labor cost curtailment with efficient application and synergic effect like specialty manpower utilization. The kindred competitive enterprises gradually concentrate management resource to the point ability from the present point of view which is increasing and a strategy position they secure, to prepare a competitive power, what sees it is important national industry must prepare a new paradigm. It is important to measure the result based on sales accomplishment in operation system dimension, and it is more important to appropriately apply regard of the evaluation measurement

• 인터넷정보학회논문지
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• 제6권5호
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• pp.143-154
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• 2005

본 논문은 무선 엑세스 포인트를 기반으로 사용자가 광고 컨텐츠 수신을 통해 무선 네트워크 접속 서비스를 받을 수 있는 인터넷 접근형 광고 시스템에서 신뢰적 멀티캐스트 전송에 관한 것이다. 본 논문에서는 무선 LAN 환경에서 신뢰성 있는 멀티캐스트를 위해 네트워크 상태에 따라 이동단말기의 전송량을 조절하는 응용 계층 멀티캐스트 프로토콜을 제안한다. 인터넷 광고란 상품 또는 서비스의 판매나 인지도를 높이기 위하여 인터넷의 운용 프로그램이나 서비스 등을 광고 매체로 제공하는 광고 메시지를 통칭한다. 기존의 인터넷 광고 시스템들은 대부분 유선 환경의 불특정 다수를 대상으로 광고를 하며, 사용자의 웹브라우저를 광고 표현 매체로 하기 때문에 임의로 접근하는 사이트에 따라 노출 빈도가 매우 달라지는 수동적인 방법이다. 더욱이 사용자가 광고를 보아야 하는 필연적인 이유가 없으므로 광고가 사용자들에게 얼마나 효과적으로 노출될 수 있느냐 하는 문제점을 가지고 있다. 본 논문에 따른 인터넷 광고 시스템을 사용할 때, 사용자들은 무선 인터넷을 무료로 이용하고 광고주들은 사용자들에게 타겟 마케팅을 위한 지역적(현장성), 시간적(즉시성), 카테고리별(개인성) 타겟 광고를 하며, 네트워크 인프라 소유자는 기존 네트워크 인프라의 변경을 최소화하여 저비용으로 인터넷 광고 시스템을 운영할 수 있다.

• 한국컴퓨터정보학회논문지
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• 제20권2호
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• pp.197-208
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• 2015

세계적으로 유통되고 있는 가짜의약품으로 인하여 제약사들은 판매수익과 기업브랜드 이미지에 큰 피해를 입고 있는 실정이고, 불법적으로 유통된 의약품이 복용 또는 투약된 환자(소비자)들은 생명에 위협을 받을 가능성이 점점 더 높아지고 있다. 이러한 가짜의약품의 유통을 근절시키기 위하여 세계 각국에서는 의약품의 생산에서부터 소비자에게 판매될 때까지 즉 의약품 유통과정을 추적하여 가시성있는 이력관리를 할 수 있도록 RFID 및 barcode 등 IT기반의 e-Pedigree(electronic pedigree)의 법제화 및 일련번호 관리제도를 도입하고 있다. 따라서, 본 연구에서는 국내 외 의약품 관리체계를 고찰하고 RFID 기반의 e-Pedigree 적용방안을 제시함으로써 국내 제약산업의 유통합리화와 이를 통한 소비자 안전성을 제고시키는데 그 목적이 있다.

• 유통과학연구
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• 제17권4호
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• pp.27-32
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• 2019

Purpose - The business model is a method of creating corporate value, in existing "classification of business model", limitations and redundancy phenomena are applied when a new type flows in, and as consumer's purchasing decision of consumer behavior 5 steps. The classification schemes can be used for more accurate data analysis by proposing a new mapping technique in the fourth industry. Research design, data, and methodology - It was far more classified on the business model (BMS by BDS), and so on. Designing the new horizons of logistics, marketing, methodology by reclassifying these existing data to new useful data with the old methods, in order to analyze the areas where the problem has been raised for the point that the existing methods are not suitable configured. This will be applicable to the system of quaternary industry from the perspective of the buyer. Results - The mapping results of the consumer purchase decision were as follows,the 1^st stage (interest) was 23.73%, 2^nd stages (publicity) 33.90%, 3^rd stages (sales) 13.56%, 4^th stages (decision) 11.86%, 5^th stages (repurchaser) 16.95%. This verified that "the business model can be classified through "BMS by BDS". Conclusions - This structural classification is the basis of logistics marketing in the 4th industry, and proposes a innovative and effective model of constructing theory.

• 지식경영연구
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• 제19권1호
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• pp.147-174
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• 2018

Recently, firms have been putting forth significant efforts to fulfill various demands and high expectations of customers. The role and importance of customer centers as a direct contact point for customer relationship management are more emphasized than previously. A customer center draws attention as a new alternative to secure corporate competitiveness as it contributes to sales increase, being in a position to satisfy customers' needs by ensuring customers' access to information. A customer center is an aggregation of various information and communication technologies. In particular, a voice recognition/analysis technology based on big data can elaborate customer services further, enhance customer satisfaction, and trigger constant interactions with customers. A customer center can be transformed to a hub of customer knowledge and the embodiment of business intelligence in the front line of business. This article is a case study on how the customer center of the K life insurance company regarding customer center operation collects and analyzes customer information and how it has established its voice recognition/analysis system based on big data to improve customer experience management. Factors affecting the successful introduction and implementation of voice recognition/analysis system to a firm, are examined.

• 한국지능정보시스템학회:학술대회논문집
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• 한국지능정보시스템학회 2003년도 춘계학술대회
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• pp.214-225
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• 2003

Now a day, the company must strengthen the contact-point of the customer who the company has and has to block the secession of the customer by providing services or goods on time. Under this market situation, the corporation extends the CRM for the customer management and strategic management, and set the CRM-strategies up for managing the customer relationship. For this, the present enterprise's level and the business-ability for the management of the customer relationship should be considered. Therefore, in this study, we will analyze the critical factors to set the CRM up as a strategy by studying the literature review. In the critical factors, the factors of enterprise level as well as the technical factor will be included. Secondly, as you know, the BSC is used to evaluate the corporation as a index. In this study the BSC model is changed and rearranged for the applied BSC model to measure the C3M level of companies. Thirdly, based on the model developed, the factors in the first step are classified by levels and weighted values are calculated by using AHP method. As a result, we will show the diagnostic model for check the operational performance of management, marketing and sales etc.

• 한국산학기술학회논문지
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• 제16권6호
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• pp.4164-4169
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• 2015

본 논문에서는 다목적 시각 언어 시스템(MVLS, Multipurpose Visual Language System)에 음성인식 리모컨을 연동한 실시간 쇼핑 시스템을 설계하였다. 이 시스템은 기존의 일반적인 온라인 및 오프라인 쇼핑 시스템을 그대로 이용하면서, 사용자가 원하는 편리한 방법으로 추가 시킨 MVLS 데이터를 이용함으로써, 전체 쇼핑 시스템의 구조를 큰 변화 없이 활용할 수 있는 장점을 가지고 있다. 또한, 사용자 관점에서는, 국가기관 및 민간단체의 각종 보고서와 시장동향을 토대로 조사한 방법에 의해, 키보드나 마우스 등 상대적으로 사용하기 어려운 매체가 아닌, 음성인식 리모컨 또는 스마트폰을 활용하여 원하는 상품을 구매할 수 있다는 장점도 가지고 있다. 이는 특히, IT 매체 소외 계층으로 볼 수 있는, 노약자나 장애우 등도 쉽고 편리하게 원하는 제품을 구매할 수 있는 특징을 포함하고 있다. 또한, 쇼핑몰이나 판매자 입장에서도 구매자의 쇼핑 정보의 수집을 보다 쉽고 빠르며 효율적으로 수집할 수 있어서, 차후 판매 전략을 수립하는데 큰 도움이 될 수 있다.

• 한국관광식음료학회지:관광식음료경영연구
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• 제9권
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• pp.131-161
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• 1998

None of us need to be reminded that these are exceedingly times. The evidence in all about us. Between rising costs and lowering prices, many businesses find profits being depressed almost to the vanishing point. The eating out food business is in just such a profit squeeze. Our ability to compete depends not only on our ability to control the price-cost picture, but to improve its kitchen product system. A kitchen product system is incomplete without a series of built-in improvement procedures. They must be a key part of the system. "improvement" means the continual betterment of all aspects of the operation-its personnel, products, sales, and its costs. These improvements create profits. This study is devoted to a discussion of the application of research methods and techniques to develop of modern kitchen system through the job standardization. Their use in executing other responsibilities related to the process of kitchen system improvement will also be seen. The steps of setting objectives, gathering data, analyzing and interpreting data, and arriving at solutions, conclusions, and/or recommendations are briefly out lined. The material presented emphasizes the need for an improved and systematic approach to the study of problems. It is also implied, of not stated, that the process should not become so mechanical that the principles of creativity are violated. The foregoing steps suggest a systematic approach to kitchen system improvement, finding solutions to problems, improving work methods, instituting changes, followting up on work related to the change. This study has been limited to the truly important points related to each step in the process, it will undoubtedly call to mind other factors for consideration, however, believe that the principles and approach suggested in this study will bring about better methods and improve kitchen operating results.g results.

• 한국콘텐츠학회논문지
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• 제17권7호
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• pp.67-78
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• 2017

본 연구는 중증장애인생산품 생산시설 실태분석을 통해 중증장애인생산품 판매를 활성화하고, 생산시설 운영을 성공적으로 지원하는 방안을 제시하는데 목적이 있다. 2016년 12월 현재 지정받은 생산시설 403개 중 289개를 대상으로 조사하였다. 연구결과, 첫째, 중증장애인생산품 생산시설 289개소 중 장애인보호작업장(57.1%), 장애인복지단체(29.8%), 장애인근로사업장(13.1%) 순으로 나타났다. 근로자는 총 8,358명으로 1개 시설 평균 28.92명이고, 이중 장애인근로자는 6,119명(평균 21.17명)으로 나타났다. 근로장애인 중 중증장애인이 85.8%로 기준인 60%보다 높은 것으로 확인되었고, 근로장애인의 시급은 평균 5,235원으로 최저임금보다 낮은 수준으로 나타났다. 둘째, 지정품목은 인쇄/광고(18.6%)가 가장 많았고, 식품(14.3%), 사무/문구(12.8%)순으로 나타났다. 셋째, 총매출액은 1개소당 17.8억원이고, 매출원가는 15.7억원이며 이익은 2.1억원으로 나타났다. 또한, 지정받은 기간이 길수록 매출액이 증가하는 것으로 확인되었다. 넷째, 지정을 통하여 매출 향상, 장애인고용 향상, 장애인근로자 임금향상, 근무조건 개선에 도움이 되는 것으로 나타났다. 마지막으로, 성공적인 운영을 위해서 우선구매비율 확대(19.4%), 구매가산점 확대(17.5%), 판로지원 확대(10.2%)가 필요한 것으로 확인되었다. 이를 근거로 개선방안을 제시하였다.

• 대한본초학회지
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• 제27권2호
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• pp.1-16
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• 2012

Objective : To investigate the current status of prescription drugs in Oriental medical institutes and to draw up a future plan for the revitalization of Oriental medical health insurance, this survey has been performed. Method : The survey has been made with 321 doctors working at Oriental medical institutes in Daegu and Kyungbuk areas for a period of 3 month from June 1, 2010 until September 1, 2010. Result : 1. When it comes to the current status of the use of herbal drugs in Oriental Health insurance, most of doctors surveyed prescribe insurance drugs, and they prescribe insurance drugs to patients, who are less than 20% of total patients visiting their clinics. 2. The awareness of Herbal Health Care Drugs is investigated. When it comes to the understanding of the difference between insurance drugs(powder type drugs) and granular type drugs, doctors admit that they differ only in one aspect, whether or not their being covered by health insurance. Based on the survey results on the understanding of insurance coverage of granular type drugs, doctors, even though they long for granular type drugs to be accepted as insurance drugs, are worrying whether the number of outpatients might dwindle due to increased insurance co-payments. They also point out that the biggest obstacles in the expansion of the granular type drugs as insurance drugs are the lack of understanding of the government and the objection of the Health Insurance Review and Assesment service (HIRA) for fear of increased insurance claims. 3. Upon investigation on Oriental medicine doctors' understandings of herbal pharmaceutical industry, it is found that doctors' responses on pharmaceutical industry are not all positive ones('new product development and neglect of R&D infrastructure' and 'smallness of industry'). When it is investigated what area needs the greatest improvement in herbal pharmaceutical industry, 'securing sufficient capital, good manufacturing, and strengthening quality control', is the highest. 4. When it is asked what are the most needed in order to improve herbal health insurance medicine, responses such as 'the increase in the accessibility to and the utilization of Oriental medical clinics through the diversification of the means of prescriptions', 'the improvement of insurance benefits(cap adjustments)', 'increase the proportion of high quality medicinal plants', 'the ceiling of co-payments(deductible) at 20,000 won or more', 'expansion of the choices of formulations', 'formulational expansions of tablets and pills', and finally 'admittance and expansion of granular type drug as insurance drug' are the highest. 5. Upon investigating the general characteristics of the current status of the usage of Oriental health care herbal drugs, the followings are observed. First, the frequency of use of health insurance drugs by the doctors who use health insurance with general characteristics shows similar differences in case of total monthly sales amount (p<0.001), average number of daily patients (p<0.05). Secondly, as to the willingness of the expanded usage of insurance drugs, similar differences are observed in case of total monthly sales amount (p<0.05). 6. Upon investigating the general characteristics of the perception of Herbal health care drugs, the followings are observed. First, inspecting general characteristics and insurance claims due to increased co-payments(deductible amount) reveals similar differences in case of working period (p<0.01) and in case of total monthly sales amount (p <0.01). Secondly, inspecting general characteristics and the obstacles that hinder granular type drugs from being accepted as health care insurance drugs shows similar differences in case of working period (p<0.05). 7. Upon investigating the general characteristics of the understanding of Oriental Herbal pharmaceutical companies, the followings are observed. First, opinions on the general characteristics of pharmaceutical companies, when examined with variance analysis, shows similar differences in case of total monthly sales amount (p<0.05). Secondly, when opinions are examined on general characteristics and the problems of herbal pharmaceutical companies, similar differences are found in case of working period (p<0.01) and in case of total monthly sales amount (p<0.001). Lastly, opinions on the general characteristics and reforms of pharmaceutical companies, similar differences are observed in case of working period (p<0.001). 8. Upon investigating the general characteristics of the improvement of insurance Herbal drugs, the followings are observed. First, regarding general characteristics and insurance benefits, similar differences are observed in case of working period (p<0.05), in case of total monthly sales amount (p<0.05), and in case of average number of daily patients (p<0.01). Secondly, opinions on the general characteristics and the needs for the improvement of Herbal insurance drugs are examined in 5 different aspects, which are the approval of granular type drugs as insurance drugs, the expanded practices of the number of prescription insurance drugs, the needs of a variety of formulations, the needs of TFT of which numbers of Oriental medical doctors are members for the revision of the existing system, and the needs of adjusting the current ceiling of the fixed amount and the fixed rate. When processed by the analysis of variance, the results show similar differences in case of average number of daily patients (p<0.01). Conclusion : From the results of this study the first measures to take are, to reform overall insurance benefit system, including insurance co-payment system(fixed rate cap adjustment), to expand the number of the herbal drugs to be prescribed matching with insurance benefit accordingly, and to revitalize herbal medicine insurance system through the change of various formulations. In addition, it is recommended to improve the effectiveness of herbal medicine by making plans to enhance the efficacy of herbal medicine and by enabling small pharmaceutical companies to outgrow themselves.