• Title/Summary/Keyword: Physical appearance

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Effect of Verbal and Non-verbal Salesperson Communication in Service Encounters on Customer Emotions and Service Quality Perceptions -Focus on National Brands- (캐주얼의류매장 판매원의 커뮤니케이션이 감정유형과 서비스품질지각에 미치는 영향 -내셔널브랜드를 중심으로-)

  • Lee, Ok-Hee
    • Journal of the Korean Society of Clothing and Textiles
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    • v.37 no.1
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    • pp.51-63
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    • 2013
  • This study investigates the effect of verbal and nonverbal communication on customer emotions and service quality perceptions. The subjects used in this study were customers of a fashion shop in Sunchon South Korea. The questionnaires were conveniently sampled from July 2010 to August, 2010. Questionnaire data from 335 customers of a national brand were analyzed through a reliability analysis, factor analysis, and multiple regression analysis. The results of this study are as follows. First, it was found that the verbal communication of service providers have a significant impact on customer emotion. Second postures/proxemics and physical appearance/paralanguage (out of 3 factors of nonverbal communication) have significant (+) influences on the positive emotion of customers and kinesics have significant (-) effects on the negative emotion of customers. Third, the verbal communication of service providers has a considerable impact on customer service quality perceptions. Forth, given the relationship between non-verbal communication and service quality, it was represented that all factors (postures/proxemics, physical appearance/paralanguage, and kinesics) of nonverbal communication, have significant positive influences upon customer service quality perceptions. Fifth, it was found that customer emotions have a significant impact on customer service quality perceptions.

Antecedents of dressing style (패션스타일 지향성의 선행변수)

  • Park, Hye-Jung
    • The Research Journal of the Costume Culture
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    • v.21 no.5
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    • pp.639-654
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    • 2013
  • Understanding consumers' being well and stylishly dressed is a key for marketers' success in ever changing fashion industry. The purpose of this study is to identify the antecedents of dressing style. As antecedents, personal values and clothing-related variables were considered: this study included physical appearance, materialism, and individualism as personal values and quality conscious, price conscious, and brand conscious as clothing related variables. It was hypothesized that personal values influence dressing style both directly and indirectly through clothing related variables. Data were gathered by surveying university students in Seoul, using convenience sampling. Three hundred eleven questionnaires were used in the statistical analysis, exploratory factor analysis using SPSS and confirmatory factor analysis and path analysis using structural equation modeling. The results showed that all the fit statistics for the variable measures were quite acceptable. In addition, the overall fits of the model suggest that the model fits the data well. The hypothesized relationship test also showed that individualism among personal values directly influences dressing style and that only price consciousness among clothing-related variables influences dressing style. With respect to the relative importance, individualism showed the largest standardized regression weight. The results suggest effective product, price, and promotion strategies for marketers whose target market is style conscious consumers.

The Past Landscapes of Gyeong-Po Lake (경포호의 옛모습 추정- 기록자료를 중심으로 -)

  • Kim Tae-Kyung
    • Journal of the Korean Institute of Landscape Architecture
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    • v.32 no.4
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    • pp.83-93
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    • 2004
  • Due to the pressures from surrounding conditions, the current Gyeong-Po Lake has been loosing its original appearance. Historically, the value of Gyeong-Po Lake has been highlighted at the Ru-Jeongs, which were once used to enjoy the various lakeside landscapes. However, the changes in physical appearance of the lake surroundings have ruined the value of the Ru-Jeongs, and even more changed the view point. As an initiating effort to reestablish and to manage the traditional visual landscapes of the lake, this study puts its emphasis on the traditional point of view. Also, this study tries to find the traditional visual values that are not visible at the current time, based on historic literature such as historic documents, paintings and poems. One of the important findings of this study is that viewing the different landscapes was more highly valued than their physical configurations in historic literatures, and that the focal points in viewing landscape were the Ru-Jeongs(누정). Hence, this study suggests that it is necessary to set the Ru-Jeongs, including Gyeong-Po(경포), Bang-Hye(방해), Hwan-Sun(환선), and Ho-Hae(호해), as the focal points for viewing the landscapes in order to reestablish and manage the traditional landscapes of Gyeong-Po Lake.

Study on the Development of Traditional Fast Food -Beandaeduk- (전통식에 입각한 한국적인 fase food의 개발정착에 관한 연구)

  • Koo, Sung-Ja;Lee, Young-Soon;Chang, Jung-Ok
    • Journal of the Korean Society of Food Culture
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    • v.4 no.1
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    • pp.95-102
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    • 1989
  • The objective of this study was to access the effects of sensory and physical properties of Beandaeduk on 7 different combination methods (three were combined with mung bean and different proportions of water; four were combined with mung bean and various cereals with constant water), and 3 storage periods (0, 1 and 3 weeks at $-18^{\circ}C$). This experiment was consisted of sensory evaluation I (appearance, texture, taste, flavor and overall preference), II (color, moisture, volume, hardness, elasticity, viscosity and ratio materials, off-flavor and oder) and physical analysis of each sample, and questionaire survey of Beandaeduk. In sensory evaluation I except flavor, significant differences (p<0.05) were found among different combination methods of sample. Also significant differences (p<0.05) were found in sample for storage periods, except appearance. In sensory evaluation II, only moisture and oder of samples were significantly different (p<0.05) for storage periods, and there were significant differences (p<0.05) in samples among different combination methods, except elasicity. Stepwise regression for storage periods in sensory I showed that texture and taste were important factors in overall preference of sample. In the questionaire survey, preference and adding materials of Beandaeduk were different according to province. Half of respondents preferred to get instant Beandaeduk and instant mung bean powder.

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Analysis of the change in appearance according to the hardening method of leather (가죽의 경화방법에 따른 외형변화 분석)

  • Youshin, Park
    • Journal of Fashion Business
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    • v.26 no.5
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    • pp.122-134
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    • 2022
  • This study is conducted on hardening leather with improved firmness and stability of shape, based on research on types and thickness of leather. The purpose of this study is to test the physical properties of the leather for molding to prepare the foundation for leather molding based on the test results using four methods by thickness of Vegetable and Split. The tests were conducted using a total of five leather types, including three types of vegetable leathers and two types of split, by thickness. Based on the testing method for leathers in KS M 6882, the tests were performed at 27℃ with relative humidity of 65±20%. The samples were prepared with cowhide, size 9cm× 2cm. The measurement parameters are length and width. thickness, volume, mass, density. Regarding the hardening treatment method, changes in appearance and major physical characteristics of leather were reviewed by soaking in hot water, dry heating, hammering, waxing, and olive oil coating. The study results are as follows. In planar works, it is judged that hardening work using a hammer is more suitable for stiffness or density in order to prevent easy breakage with adult muscle density, rather than boiling water or baking. In conclusion, there is no curling, soot, or breaking phenomenon, and the densest curing method is 50℃ for 20 sec of V2 and 75℃ for 60 sec of V2 in boiling water. The combination of paraffin treatment improve waterproof and quality.

Problems and Prospects of Tobacco Quality Evaluation (잎담배 품질평가방법의 문제점 및 전망)

  • Lee, Seung-Chul;Ryu, Myung-Hyun;Han, Chul-Soo;Ban, Yu-Son
    • KOREAN JOURNAL OF CROP SCIENCE
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    • v.33 no.s01
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    • pp.124-138
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    • 1988
  • This paper comprised a review of published literature dealing with the evaluation of tobacco quality and usability. Evaluation of tobacco quality and usability seems to be difficult not only due to our inability to define them in simple and easily measurable term but also due to their relations to the profitability of tobacco companies and safety of comsumers. Chemical constituents and smoking taste and aroma of the tobacco represent the underlying basis for tobacco quality: however, tobacco is still purchased upon its physical appearance. Grade and value system is very convenient for evaluating the tobacco quality, if the system is based on the triangular relationship of physical appearance, chemical and smoking properties of tobacco, and also based on intrinsic quality of the tobacco independent of external influences. Grade and value system for tobacco in Korea is thought to be influenced by external factors besides intrinsic quality. Therefore, we have to concern new systems that could be supplement to, or replacement for currently available grade and value system.

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Vision Inspection Method Development which Improves Accuracy By using Power-Law Transformation and Histogram Specification (멱함수 변환과 히스토그램 지정을 사용하여 정확도를 향상시킨 Vision 검사 방법 개발)

  • Huh, Kyung-Moo;Park, Se-Hyuk;Kang, Su-Min
    • Journal of the Institute of Electronics Engineers of Korea SC
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    • v.44 no.5
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    • pp.11-17
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    • 2007
  • The appearance inspection of various electronic products and parts has been executed by the eyesight of human. But inspection by eyesight can't bring about uniform inspection result. Because the appearance inspection result by eyesight of human is changed by condition of physical and spirit of the checker. So machine vision inspection system is currently used to many appearance inspection fields instead of the checker. However the inspection result of machine vision is changed by the illumination of workplace. Therefore we have used a power-law transformation and histogram specification in this paper for improvement of vision inspection accuracy. As a result of these power-law transformation and histogram specification algorithm, we could increase the exactness of vision inspection and prevent system error from physical and spirit condition of human. Also this system has been developed only using PC, CCD Camera and Visual C++ for universal workplace.

A Qualitative Study on the Psychological Meanings of Wearing Female High-Heeled Shoes (하이힐 착용 심리에 대한 질적 연구)

  • Cho, Sun-Myoung;Kim, Hee-Sun;Koh, Ae-Ran
    • Journal of the Korean Society of Clothing and Textiles
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    • v.33 no.9
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    • pp.1361-1373
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    • 2009
  • This study analyzed female motives and psychological experiences related with high-heeled shoes. Data was collected through in-depth interviews with seven females having more than forty pairs of high-heeled shoes. Exploratory data are classified into physical aspects and mental aspects, and the meaning of wearing high-heeled shoes were derived and discussed. First, with high-heeled shoes, the participants tried to make an ideal physical appearance, 1) to make an aesthetic illusion of a longer, more slender body 2) to make a more glamorous bodyline and toned legs. Second, the psychological experiences were as follows: 1) Wearing high-heeled shoes, they felt self-confidence in appearance and had feelings of satisfaction, fulfillment, and superiority. 2) High-heeled shoes gave wearers an increased sexual appearance in addition to a feminine attitude and independent mind. Accordingly, wearers thought they could make males compliant with a better sexual look in private and public life. 3) Through buying or putting on high-heeled shoes, women could change their mood, have mental stability, and channel sexual desires. 4) Some women made the secret self with the collected high-heeled shoes for sexual fantasies. 5) They thought that painful bodies or feet were not cumbersome. In addition, some wearers thought high-heeled shoes were a natural extension of their bodies.

Comparison Between Actual and 3D Virtual Skirts of Different Front and Back Silhouette with Regard to the Evaluation of Subjective Appearance and Shape Characteristics (앞과 뒤 실루엣이 다른 스커트의 가상착의와 실제 착의에 대한 주관적 외관평가와 형태특성 비교)

  • Lee, Heeran;Hong, Kyunghi
    • Journal of Fashion Business
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    • v.21 no.5
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    • pp.91-108
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    • 2017
  • Interests in 3D virtual clothing technology and its application in online shopping malls are increasing with the advent of the Fourth Industrial Revolution. Most studies on 3D virtual clothing, however, are focused on observing drapes or ease of virtual clothing depending on fabric properties of representative clothing items. Therefore, the purpose of this study is: first, to determine if current input of typical material characteristics in 3D CLO are sufficient to formulate virtual skirts with different front and back silhouettes; second, to determine if subjective appearance evaluation matched physical shape characteristics of those skirts. In this study, appearances of typical cotton, wool, silk, rayon, and polyester skirts with different front and back pattern were compared between actual and virtual clothing depending on fabric materials. Subjective appearance evaluation was conducted by 7 experts regarding similarity between actual and virtual clothing with a 5-point scale. For objective evaluation of the both types of skirt shape, degree of roundness at the cross section, displacement of side seam, position of back waistline, and the number of folds at the skirt back were observed. In the case of cotton and wool, not the subjective appearance evaluation as well as shape characteristics of virtual skirts were well matched to the actual shape of skirts with a few material inputs. However, current material inputs for silk, rayon and polyester were insufficient to cover material differences in formation of virtual skirts with different front and back silhouettes.

The Effect of Appearance Satisfaction on Self-esteem: Interpersonal Relationship Experience Mediation-Focusing on High School Students (청소년의 외모 만족이 자아존중감에 미치는 영향: 대인관계 경험 매개 효과-고등학생을 중심으로)

  • Jo, Minkyung;Lea, Eunkyoung
    • The Korean Journal of Coaching Psychology
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    • v.4 no.2
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    • pp.57-69
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    • 2020
  • The purpose of this research was to understand the relations between the satisfaction of appearance and self-esteem and to prove mediating effect of interpersonal experience in that relation. The 239 subjects were selected from 118, 121 of male and female high school students in Seongnam. The research tools were Body Esteem Scale, the Self-Esteem Inventory and Relationship Scale. The Result of study were sa follows. First, appearance satisfaction, experience of relation and self-esteem had correlations in each relation. Second, Interpersonal experience would demonstrate self-esteem, and partial mediating effect was generated in the relations between appearance satisfaction and self-esteem. Especially, partial mediating effect was male student was higher. Based on these results, it was discussed the positive effects of positive interpersonal experiences on self-esteem for adolescents with low self-esteem due to low level of physical satisfaction and the direction of youth coaching.

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