• Title/Summary/Keyword: Performance-ability

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암환자를 돌보는 간호사의 감성지능, 직무스트레스, 의사소통능력이 간호업무성과에 미치는 영향 (Effect of Emotional Intelligence, Job Stress, and Communication Ability on Nursing Performance of Nurses Caring for Cancer Patients)

  • 김효진;박정숙
    • 동서간호학연구지
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    • 제28권1호
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    • pp.57-66
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    • 2022
  • Purpose: This study examined the effect of emotional intelligence, job stress, and communication ability on nursing performance of nurses caring for cancer patients. Methods: This is a descriptive study involving 185 nurses with an experience of longer than 6 months at K university hospital in B metropolitan city. The data was collected from March 2nd 2021 to March 31st 2021, and analyzed using the descriptive statistics, independent t-test, one-way ANOVA, Pearson correlation coefficients, and stepwise multiple regression. Results: The factors affect the nursing performance of participants were emotional intelligence, total clinical career, communication ability, job stress and satisfaction of current department. The total explanatory power of those variables on the nursing performance was 43.8%. Conclusion: In order to improve nursing performance, it is necessary to apply a program for improving emotional intelligence and communication ability, and for controlling and coping with job stress, considering the career of a nurse taking care for cancer patients. In addition, efficient manpower management and material support at the hospital organization level are required.

An interaction between cognitive ability and personality on the performance of computer-based group idea generation

  • 정종호
    • 한국정보시스템학회지:정보시스템연구
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    • 제29권2호
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    • pp.265-286
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    • 2020
  • Purpose Among various psychosocial factors, negative social comparison, attention blocking to stimuli, and cognitive interference via information overload are considered most critical in hindering the effective performance improvement of computer-based idea generation. Given that the effect of negative social comparison along with a plausible solution based on the notion of performance feedback and goal setting has been successfully addressed, this study focused on the remaining issues of "attention blocking to stimuli and cognitive interference via information overload" and attempted to find a way to alleviate the effect of such process losses on performance. Design/methodology/approach A 2 × 4 between-subjects design was used, crossing cognitive ability (high and low) and personality (extroversion and introversion). Five subjects per each treatment were randomly selected to make the sample size equal. The group simulator was used to measure individual-level performance. The dependent variables were the quantity of and quality score of ideas. The manner by which these performance measures were operationalized was consistent with prior studies. An additional analysis using the number of diverse ideas was also conducted. Findings Three arguments were made in this study: (1) high cognitive individuals would perform better than low cognitive individuals, (2) extraverted individuals would perform better than introverted individuals, and (3) cognitive ability and personality would interact such that individuals in Q1 would have the highest performance. Cognitive ability had an effect on quality not quantity. Personality had an effect on both quantity and quality. An interaction between cognitive ability and personality was not found due to small sample size despite the use of the group simulator.

동기 및 인지 변인이 화학 선다형 수리 문제 해결에 미치는 영향: 성취 목적, 유능감, 학습 전략, 자기 조절 능력 (The Impact of Motivational and Cognitive Variables on Multiple-Choice Algorithmic Chemistry Problem Solving: Achievement Goal, Perceived Ability, Learning Strategy, and Self-Regulation)

  • 전경문;박현주;노태희
    • 한국과학교육학회지
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    • 제26권1호
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    • pp.1-8
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    • 2006
  • 본 연구에서는 고등학교 학생들의 성취 목적(과제지향/수행 지향/수행 회피), 유능감 등의 동기 변인과 학습 전략(심층적/피상적), 자기 조절 능력 등의 인지 변인 및 화학 선다형 수리 문제 해결력 사이의 인과관계를 경로 분석을 통해 조사하였다. 연구 결과, 유능감과 과제 지향 목적은 자기 조절 능력을 통하여 화학 수리 문제 해결력에 긍정적 영향을 미쳤으며, 특히 유능감은 인지 변인을 경유하지 않고도 직접적으로 화학 수리 문제 해결력에 긍정적 영향을 주는 것으로 조사되었다. 인지 변인 중 심층적 학습 전략은 유능감과 과제 지향 목적의 영향을 받았고 피상적 학습 전략은 수행 회피 목적의 영향을 받았으나, 이러한 학습 전략과 화학 수리 문제 해결력 사이에는 인과관계가 존재하지 않았다.

Investigating Determinants of Entrepreneurial Leadership Among SMEs and Their Role in Sustainable Economic Development of Saudi Arabia

  • NAUSHAD, Mohammad
    • The Journal of Asian Finance, Economics and Business
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    • 제8권4호
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    • pp.225-237
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    • 2021
  • The current study aims to classify what determines entrepreneurial leadership among small and medium enterprises (SMEs) in the Saudi Arabian context. It also attempted to recognize the role played by entrepreneurial leadership by supporting SMEs in the nation's sustainable economic growth. The study is based on a primary survey administered among SMEs in the Riyadh region of Saudi Arabia. Overall, 152 responses were collected. However, after data cleaning, only 107 were found to be fit for final analysis. Structural Equation Modelling using SmartPLS® Software was applied for analysis. The findings emerged from the study immensely concluded that entrepreneurial leadership is an essential instrument for managers/owners of the SMEs sector who aim to improve the efficiency of tasks and contextual performance in Saudi Arabia. The study came across that "ability to absorb uncertainty," "ability to build commitment," "the ability to frame the Challenge," "the ability of path-clearing," and "ability to specify limits," are the five constructs that help frame the entrepreneurial leadership in the Saudi context. The study suggests that leadership trainers, SME policymakers must focus on precisely these skills to inculcate the ability of entrepreneurial leadership among Saudi entrepreneurs, SMEs owners, and managers.

119 구급대원의 직무스트레스, 직무만족도가 직무수행능력에 미치는 영향 (The Influence of Job Stress and Job Satisfaction of 119 Paramedics on Job Performance Ability)

  • 김형수;이중근
    • 한국산학기술학회논문지
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    • 제22권3호
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    • pp.44-50
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    • 2021
  • 본 연구는 119구급대원의 직무스트레스와 직무만족도가 직무수행능력에 미치는 영향을 알아보기 위한 서술적 조사연구이다. 연구대상자는 연구 참여에 동의한 전라북도에 소재하고 있는 소방서에 재직 중인 119구급대원이며 자료 수집은 2020년 7월 1일부터 9월 10일까지 실시되었다. 자료 분석은 SPSS 23.0 프로그램을 이용하였으며, 빈도와 백분율, 평균과 표준편차, 상관분석, t-test, ANOVA로 하였다. 연구결과 119구급대원의 직무스트레스 평균은 2.85±.0.29점, 직무만족도 3.35±0.30점, 직무수행능력 3.53±0.89로 나타났으며, 직무만족도가 높을수록 직무수행능력이 높은 것으로 나타났다. 일반적 특성에 따른 변수들의 특성을 살펴보면 직무수행능력은 결혼여부, 연령, 구급경력에 따라 유의하게 관련이 있는 것으로 나타났다. 이상의 결과를 바탕으로 119구급대원의 직무수행능력을 높이기 위한 방안으로 긍정적인 전문직관을 확립하고, 업무의 만족과 관련된 인식을 증진시켜 직무스트레스를 낮추고 직무만족도를 높이기 위해 수행 개선을 통한 직업관 확립 및 직무만족도를 위한 프로그램 개발과 교육 프로그램이 적극적으로 이루어져야 할 것이다.

고객접점직원의 고객무례경험이 서비스 성과에 미치는 효과: 감정소진과 정서조절역량의 역할을 중심으로 (The Effect of Frontline Employees' Experienced Customer Incivility on Service Performance)

  • 김민성;허원무;김병수
    • 유통과학연구
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    • 제17권8호
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    • pp.107-118
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    • 2019
  • Purpose - The present study examines the effect of service employees' experienced customer incivility through their emotional exhaustion. We identified service employees' emotion regulation ability as a boundary condition (i.e., moderating variable) that decreased the positive relationship between service employees' experienced customer incivility and their emotional exhaustion. Furthermore, we also investigated the negative relationship between service employees' experienced customer incivility and their service performance via emotional exhaustion. Research design, data, and methodology - Drawing on AET (affective event theory) and COR (conservation of resources) theory, we developed three research hypotheses (i.e., mediation, moderation, and moderated mediation). Online panel survey data from 552 frontline employees at several service organizations (e.g., department stores, retail stores, hotels, restaurants, airlines, banking, insurance company, and etc) in South Korea were examined. To assess two types of validity (i.e., convergent and discriminant validity) and reliability of measurement model, we employed the CFA (confirmatory factor analysis) using M-plus 8.2 software. Internal consistency also was tested by Cronbach' α. In addition, we employed the SPSS PROCESS MACRO 2.16, which was recommended by Hayes (2013, 2015), to estimate mediation, moderation, and moderated mediation effects. Results - As predicted, the negative relationship between service employees' experienced customer incivility and their service performance was mediated by emotional exhaustion. Furthermore, service employees' emotion regulation ability also played a significant moderating role of the relationship between service employees' experienced customer incivility and emotional exhaustion, such that this relationship was less pronounced when service employees had a high level of their emotion regulation ability than when thir emotion regulation ability was low. Service employees' emotion regulation ability further moderated this mediation effect of service employees' experienced customer incivility on service performance through emotional exhaustion. These findings have theoretical implications for employees' experienced customer incivility and emotion regulation ability research and provide managerial implications for practitioners. Conclusions - This study empirically elaborated the previous model of service employees' experienced customer incivility and personal resource (e.g., emotion regulation ability) literature by presenting the findings that service employees' experienced customer incivility influences their service performance via emotional exhaustion and that emotion regulation ability effectively reduces this negative effect.

조립작업과 기계가공작업의 수행도평가훈련을 위한 기본표준과 기본표준관측법의 개발 (Development of New Benchmark and Benchmark-observation Method for Effective Performence Rating Training of Assembling and Machining Operations)

  • 박성학;장영기
    • 기술사
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    • 제22권3호
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    • pp.5-13
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    • 1989
  • A major problem of stopwatch time study is how to do for the accurate and consistent performance rating, which is one of the critical variables to determine the accuracy of work measurement and should be still dependent upon time observer's judgement. Therefore the time observer's ability for the performance rating is very important, and must be improved by correct training method and procedure. This paper developed a new benchmark and benchmark-observation method for the effective performance rating training of assembling and machining operations. The trainees' ability in the accuracy and consistency of the performance rating ,improved significantly after being trained by subject method. The percentage improvement in rating accuracy and consistency values was 34.7% and 49% respectively. In addition, benchmark-practice method for the performance rating training is not significant, so it is proofed that the skill of a certain operation is not important for the improvement of the rating ability.

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이공계 의사소통 교육에서 성찰일지 작성이 말하기 능력에 미치는 영향 (The Effects of Self-Reflecting Journal on Speaking Ability in the Communication Education for Science and Engineering)

  • 김혜경
    • 공학교육연구
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    • 제21권5호
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    • pp.3-9
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    • 2018
  • This article examined the effects of self-reflecting journal writing in speaking class on academic performance of science and engineering students. To assess the effect, 27 science and engineering students from the "Speech and Life" class were asked to keep a self-reflecting journal. Pre and post-intervention surveys were conducted, followed by the analysis of learning effect and satisfaction. In addition to the pre and post-intervention surveys, an additional survey on speaking ability was conducted at the same time and the change of the students' ability was assessed. Results showed that after writing self-reflection journals, participants' learning effect and satisfaction has increased, and their speaking performance was also improved.

일부 치위생과 학생의 직업선호도 유형 및 학업능력과 학업성취도에 관한 연구 (A study on job preference type, academic ability and academic performance of dental hygiene department student)

  • 이정화;김지화
    • 한국치위생학회지
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    • 제10권1호
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    • pp.173-183
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    • 2010
  • Objectives : The purpose of this study was to provide basic materials for defining educational direction of dental hygiene department and establishing the instruction to improve direction consulting and academic effect of dental hygiene department student. Methods : The researcher surveyed the relation among job aptitude, academic ability and academic performance by selecting 131 dental hygiene department students of P university as study targets. Results : For high school classifications, direction searches and academic abilities of dental hygiene department students of P university, it was found that classical high school was 68.7% and vocational high school was 31.3%. For job aptitude, social type was 58.0% and artistic type was 26.0% so they were usual. For academic ability, interpersonal relation($12.78{\pm}1.34$), music/rhythm was($12.32{\pm}1.09$) and natural($12.32{\pm}1.00$) showed high scores in order over the first, the second and the third field and language/vocabulary(22.6%) and music/rhythm(21.6%) was the next. For academic performance depending on high school classification, job aptitude and academic ability, there was a significant difference in high school classification by classical high school($86.55{\pm}8.21$) and vocational high school($85.34{\pm}11.31$)(p<0.05) and there was also a significant difference in job aptitude by social type($85.45{\pm}9.42$) and artistic type($88.41{\pm}6.93$)(p<0.05). In the mutual relation between academic ability and academic performance, the high academic ability score in the first field was led to the high score in the second and the third field, showing significant mutual relation(p<0.00). Conclusions : This research has been accomplished by college students of dental hygeine department, so you have to consider before generalizing these results. Therefore it is required to research more, likewise using a comparison with other students or it should be conducted by general people.

인지 능력이 훈련 및 전이 수행에 미치는 효과 (The Effect of Cognitive Ability on Training and Transfer Performance)

  • 정홍천;이경수;이수지;장주영;이혜승;구자영;손영우
    • 인지과학
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    • 제16권4호
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    • pp.287-303
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    • 2005
  • 이 논문은 훈련의 난이도가 인지 기술의 습득과 전이에 미치는 효과가 인지 능력 수준의 개인차에 따라 어떻게 다른지를 실험을 통해 분석하였다. 인지 능력 측정 도구를 사용하여 실험 참가자들을 각기 다른 수준의 인지 능력을 갖는 세 집단으로 분류하였다. 각 집단의 실험 참가자들 중 반은 난이도가 높은 과제를, 나머지 반은 난이도가 낮은 과제를 수행하는 훈련을 받은 후, 모든 실험 참가자들이 훈련 과정에서 경험하지 알은 새로운 전이 과제를 수행하였다. 실험 결과를 볼 때, 인지 능력 수준이 훈련 수행에 영향을 주었으며, 또한 훈련의 난이도가 전이 수행에 미치는 효과도 인지 능력 수준에 따라 차이가 났다. 세 수준의 인지 능력 집단들 중 중간 수준의 집단이 훈련의 난이도에 따라 훈련 및 전이 수행에 가장 큰 영향을 받는 것으로 나타났다. 이 실험 결과들이 개인차와 기술 전이 수행의 관점에서 논의되었다.

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