• Title/Summary/Keyword: Performance improvement factors

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Development of the Performance Measurement Model of Electronic Medical Record System - Focused on Balanced Score Card - (균형성과표를 활용한 전자의무기록시스템의 성과측정 모형개발)

  • Lee, Kyung Hee;Kim, Young Hoon;Boo, Yoo Kyung
    • Korea Journal of Hospital Management
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    • v.21 no.4
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    • pp.1-12
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    • 2016
  • The purpose of this study are suggest to performance measurement model of Electronic Medical Record(EMR) and Key Performance Index(KPI). For data collection, 665 questionnaires were distributed to medical record administrators and insurance reviewers at 31 hospitals, and 580 questionnaires were collected(collection rate: 87.2%). Regarding methodology, Critical Success Factor(CSF) and index of the information system were derived based on previous studies, and these were set as performance measurement factors of EMR system. The performance measurement factors were constructed by perspective using BSC, and analysis on causal relationship between factors was conducted. A model of causal relationship was established, and performance measurement model of EMR system was proposed through model validation. Analysis on causal relationship between performance management factors revealed that utility cognition of the learning & growth perspective factor had causal relationship with job efficiency(${\beta}=0.20$) and decision support(${\beta}=0.66$) of the internal process perspective factors, and security had causal relationship with system satisfaction(${\beta}=0.31$) of the customer perspective factor. System quality had causal relationship with job efficiency(${\beta}=0.66$) and decision support(${\beta}=0.76$) of the internal process perspective factors, all of which were statistically significant(P<0.01). Job efficiency of the internal process perspective had causal relationship with system satisfaction(${\beta}=0.43$), and decision support had causal relationship with decision support satisfaction(${\beta}=0.91$) and job satisfaction (${\beta}=0.74$), all of which were statistically significant(P<0.01). System satisfaction of the customer perspective had causal relationship with job satisfaction(${\beta}=0.12$), job satisfaction had causal relationship with cost reduction(${\beta}=0.53$) of the financial perspective, and decision support satisfaction had causal relationship with productivity improvement(${\beta}=0.40$)of the financial perspective(P<0.01). Also, cost reduction of the financial perspective had causal relationship with productivity improvement(${\beta}=0.37$), all which were statistically significant(P<0.05). Suitability index verification of the performance measurement model whose causal relationship was found to be statistically significant revealed that $X^2/df=2.875$, RMR=0.036, GFI=0.831, AGFI=0.810, CFI=0.887, NFI=0.838, IFI=0.888, RMSEA=0.057, PNFI=0.781, and PCFI=0.827, all of which were in suitable levels. In conclusion, the performance measurement indices of EMR system include utility cognition, security, and system quality of the learning & growth perspective, decision support and job efficiency of the internal process perspective, system satisfaction, decision support satisfaction, and job satisfaction of the customer perspective, and productivity improvement and cost reduction of the financial perspective. In this study, it is expected that the performance measurement indices and model of EMR system which are suggested by the author, will be a measurement tool available for system performance measurement of EMR system in medical institutions.

A Study on Operational Performance Evaluation of Marine Forest Creation project by BSC, AHP and IPA (BSC-AHP-IPA를 활용한 바다숲 조성사업의 운영성과 평가에 관한 연구)

  • Cho, Sun-Je;Hong, Jae-Bum
    • The Journal of Fisheries Business Administration
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    • v.48 no.1
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    • pp.31-49
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    • 2017
  • This study focuses on developing a theoretical framework for evaluating Operational Performance of the Marine Forest Creation project on a balanced and comprehensive perspective by using BSC, AHP, and IPA. Also, the purpose of this study is empirically to analyze operational performance of the project and to suggest the future improvement plan. For this purpose, We will first determine the critical success factors(CSF) and key performance indicators(KPI) required for evaluating the performance of the Marine Forest Creation project from the four perspectives of BSC. And, After determining the weight for each of CSF, KPI, and four perspectives of BSC by using AHP, we will measure the project performance. We will also conduct IPA analysis to propose the direction of improvement of the Marine Forest Creation project. The results of this study are as follows. First, this study has drawn 8 critical success factors and 16 key performance indicators for four BSC perspectives based on the theoretical considerations and expert interview survey. Second, as a result of deriving relative importance of BSC perspectives using AHP, customer perspective was the highest, followed by financial perspective, learning and growth perspective, and internal process perspective. Third, as the results of analyzing the importance and performance of BSC perspectives using IPA, customer perspective was the maintenance reinforcement category, financial perspective was the key improvement category, internal process perspective and learning and growth perspective were gradual improvement category. This study has a great academic significance in terms of BSC first tried to evaluate the performance of the Marine Forest Creation project. The results of this study are expected to lead to various discussions for a balanced and comprehensive verification of Marine Forest Creation project performance.

An experimental analysis of work factors in Pre-combustion Chamber Diesel Engine (예연소실식 디이젤기관 일량구성인자에 관한 실험적 연구)

  • 최갑석;류정인
    • Journal of Advanced Marine Engineering and Technology
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    • v.11 no.1
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    • pp.53-62
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    • 1987
  • The Performance of Pre-combustion Chamber Diesel Engine mainly depends upon the compression, combustion and Expansion Processes. The analysis of varying tendency of the work factors for crank angles during these processes, which are consisted of 5 items such as exothermic energy, flow work, work in nozzle part, kinetic energy and cooling energy, are considered important as basic elements for effective combustion and performance improvement. In this paper, varying tendencies of the theoretical factors are investigated with pressure data through experiments. By the results, the trends of work factors are presented as basic data for comparing the influencing effects on work.

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An Empirical Study on the Key Factors Affecting the Effectiveness of Total Quality Management Programs (총체적 품질경영프로그램의 효과에 영향을 미치는 요인에 관한 실증연구)

  • 양창호
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.17 no.31
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    • pp.163-176
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    • 1994
  • Over the last few years Total Quality Management (TQM) programs have hem widely adapted by Korean manufacturing firms to improve their productivity, competitive edge and product quality levels. The purpose of this study is to evaluate the level of importance placed on four key TQM factors (customer satisfaction, strong management leadership, continuous improvement, imployee involvement and participation) used during the implementation of korean manufacturing TQM programs and to assess the effectiveness of those key factors in improving the performance of the firms. A Questionaire was developed and sent to senior managers in manufacturing organizations throughout korea. This survey asked qustions regarding 1) the firm's business environment and TQM program development 2) subcomponents of the key factors and 3) the effectiveness of the TQM program at improving the performance of the organization. The survey data were analyzed to determine the degree of correlation between each of the factors and the effectiveness of the TQM programs. This study demonstrated that the TQM programs were instrumental at improving the performance of the firms studied, and that the improvement was positively correlated with the length of time that the program had been implemented and the planned duration of the TQM program implementation. It was found that the person-oriented elements of management leadership and employee involvement were positively correlated and predictive of the success of the TQM Program, while the process-oriented components of customer satisfaction and employee involvement were not useful predictors of the effectiveness of the TQM program implementation.

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PERFORMANCE EVALUATION INDEX FOR COMPARING TRADITIONAL CONSTRUCTION METHODS WITH A ROBOT-BASED AUTOMATED CONSTRUCTION METHOD

  • Donguk Oh;Younghoon Lee;Ung-Kyun Lee;Nakju Lett Doh;Hunhee Cho;Kyung-In Kang
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.1088-1093
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    • 2009
  • To improve construction productivity and quality, and to make the construction environment safe, a new system, Robot-based Construction Automation (RCA), is currently being developed in Korea. To determine whether RCA is an improvement over traditional construction methods (TCMs), an evaluation method, called the Performance Evaluation Index (PEI), is suggested for RCA. The PEI considers the relationships among the factors influencing the performance of the system obtained using the Delphi method and the analytic hierarchy process (AHP). As the evaluation shows, RCA is much better than TCM except for three factors: the rate of work success, quality improvement by learning experience, and construction duration.

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Experimental Study to Investigate the Factors Affecting Durability of Spalled Cement Concrete Pavements (스폴링이 발생한 콘크리트 포장의 내구성 영향인자 조사를 위한 실험적 연구)

  • Yoo, Tae Seok;Ryu, SungWoo;Kim, Jin Cheol
    • International Journal of Highway Engineering
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    • v.20 no.2
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    • pp.27-34
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    • 2018
  • PURPOSES : It is necessary to prevent premature failure of concrete pavements caused by durability problems. The purpose of this study was to find factors affecting the durability of concrete pavements, and suggest improvement methods for existing concrete mix design. METHODS : Factors influencing durability were derived from laboratory test data for common field failure conditions and main properties of concrete cores taken from the field. The improvement of concrete properties was investigated by evaluating the performance of existing and proposed mix proportion designs and curing methods. RESULTS : The compressive strength and the absorbing performance of the low Blaine cement and the high-strength mixture were better than those of the Type I cement. Wet curing showed better compressive strength, elastic modulus, coefficient of thermal expansion, and absorption performance than air curing or compound curing. As a result of comparing concrete cores collected in the field, the sections with good durability showed good performance in terms of resistance to chloride ion penetration, absorption, and initial absorption rate. CONCLUSIONS : The absorption performance was considered as a possible foactor affecting durability of cement concrete pavements as a result of field core tests. In order to improve the durability of the pavement concrete, it is necessary to improve the existing mixtures and curing methods.

Understanding and Reducing Performance Variation in New Product Development Using Paper Helicopter Experiment (종이 헬리콥터 실험을 통한 개발단계 성능변동의 이해와 개선)

  • Shin, Byung-Cheol;Kim, Si-Ung;Jeong, Sun Min;Byun, Jai-Hyun;Nam, Yong-Seog
    • Journal of Korean Society for Quality Management
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    • v.43 no.4
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    • pp.589-606
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    • 2015
  • Purpose: In developing new products, reducing performance variation is important for competitiveness factors such as quality, cost, and delivery. This paper aims at evaluating three performance variations; measurement, performance evaluation, and manufacturing variations, and then improving product and process design, focused on paper helicopter making case study. Methods: For measurement system analysis, gage R&R (repeatability and reproducibility), linearity, stability are evaluated. Since gage R&R are not satisfactory, the measurement system is improved by adopting voice memos application of iPhone and providing standard measurement procedure. To evaluate performance variation, product deterioration and environment factor (wind speed) is considered. Since the existing design is sensitive to these noise factors, a new product design is developed, which is proven to be robust to the noise factors. Finally, manufacturing variations are evaluated with five factors which can cause variation in flight time. To reduce the impact of three significant factors, three improvement methods are applied. Results: Three performance variations are evaluated and robust paper helicopter design is presented. Conclusion: To reduce measurement and process variations, improved measurement method and paper helicopter making procedure are proposed. A new product design is also presented which is robust to deterioration and environmental variation. This paper is expected to benefit students and practitioners who want to have hands-on knowledge on new product quality improvement.

Effect of System Instability Factors in a Bistatic MTI Radar Using Pulse Chasing Scan Method (펄스 체이싱 스캔 방식을 이용한 바이스태틱 MTI 레이더에서 시스템 불안정 요소들의 영향)

  • Yang, Jin-Mo;Han, Il-Tak;Lee, Yong-Suk;Lee, Min-Joon;Kim, Whan-Woo
    • The Journal of Korean Institute of Electromagnetic Engineering and Science
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    • v.22 no.3
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    • pp.299-311
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    • 2011
  • In this paper, we have identified the system instability factors in a bistatic radar system using pulse chasing and considered their effects on the bistatic receiver's MTI(Moving Target Indication) improvement performance. The pulse chasing is a scan method that searchs a restricted area on the transmit pulse-to-pulse basis and the MTI filter is a signal processing that separates a target from some kinds of interferences such as clutter using small number of transmit pulses. Ideal MTI processing performance, e.g., clutter attenuation and improvement, has been limited by the property of the clutter itself, however, the MTI performance in a proposed bistatic receiver configuration could be affected by the receiving beam pointing error during pulse chasing scanning. Also, for the bistatic receiver, we have defined other system instability factors, which result from the time synchronization error, COHO's phase error, the frequency/phase synchronization error, and have analyzed their effects on the system performance improvement.

Importance-Performance Analysis of Elderly Residents on the Planned Elements of the Participatory Residential Environment Improving Projects - Focused on the Project of Yonnam-dong - (주민참여형 주거지 재생사업의 정비요소에 대한 고령 거주자의 중요도-만족도 분석 - 연남동 사업지구를 대상으로 -)

  • Kim, Ah-Leum;Koo, Ja-Hoon;Lee, Joo-Lim
    • Journal of the Korean housing association
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    • v.24 no.6
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    • pp.103-110
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    • 2013
  • The purpose of this study is to estimate the perception of elderly residents on the residential environment improving projects and suggest the political implications. The survey include questionnaires about the importance and the satisfaction level on the project maintenance factors. The results were statistically analyzed by Importance-Performance Analysis (IPA). As the result of the study, firstly, it shows that 'the possible overkill area' on the IPA action grid includes none of factors except 'landscape' which is very similar to mean of performance score. the result of analysis means that the project is very efficient. Secondly, the policy is necessary to improve 'pedestrian passage', 'public open space' and 'transportation environment'. Considering elderly residents especially 'pedestrian passage' and 'public open space' are in need of improvement immediately. In detail 'traffic facility', building 'urban park' and 'pedestrian passage', 'paving of pedestrian passage', 'children's playground' are in need of improvement as well. The results of analysis on elderly and non-elderly residents of Yonnam project may be important foundation for future strategies for improvement.

Development of Evaluation Factors for Breakwater Rehabilitation (방파제 성능개선을 위한 평가항목 개발)

  • Park, Su-Yeul;Yun, Won-Gun;Kang, Go-Une;Kim, Seok
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.4
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    • pp.67-74
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    • 2021
  • Domestically, technical condition evaluation for breakwaters has been conducted through safety checks and safety diagnosis. If necessary, maintenance for the facility is conducted. However, in recent years, the need for infrastructure management has been increasing from a life-cycle-cost perspective. For these reasons, the "Sustainable Infrastructure Management Basic Act" was enacted. Previously, only the technical part of the breakwaters was evaluated. However, based on the act, comprehensive management of breakwaters will be possible through performance improvement by adding economic and political evaluations. In this study, evaluation factors and evaluation methods were developed for a breakwater rehabilitation project. The purpose of this study is to present a development direction, items, and methods for the evaluation of breakwater performance improvement to be applied in future practice. This study reviews the concept of maintenance and performance improvement, the literature related to performance improvement, and the project type for the common standard of performance improvement. Evaluation items and evaluation methods for breakwater rehabilitation are suggested to be reviewed by experts. The methodology suggested in this study could be used for preventive maintenance and to reduce accidents.