• Title/Summary/Keyword: Perceived Environment

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모바일 건강정보서비스에서 지각된 상호작용성이 정보수용에 미치는 영향 (The Effects of Perceived Interactivity on Information Acceptance in Mobile Health Information Service)

  • 박태연;남재우
    • 정보관리학회지
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    • 제34권3호
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    • pp.151-177
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    • 2017
  • 본 연구에서는 기술수용모델(TAM: Technology Acceptance Model)을 적용하여 개인의 특성과 지각된 상호작용성이 모바일 건강정보서비스의 수용에 미치는 영향을 측정하였다. 또한 PC기반 건강정보서비스의 사용의도를 연구한 선행연구에서 주요 변수로 작용한 지각된 상호작용성이 모바일 환경에서도 동일하게 작용하는지 검증하고자 하였다. 분석 결과, 개인적 특성인 건강염려증은 지각된 상호작용성과 음의 관계를, 건강관심도는 지각된 상호작용성과 양의 관계를 나타내고 있었다. 또한 개인적 특성은 지각된 상호작용성을 매개로 모바일 건강정보서비스의 지각된 유용성과 지각된 사용용이성에 영향을 미치고 있었다. 지각된 상호작용성은 지각된 유용성, 지각된 사용용이성, 사용의도에 직접적인 영향을 미치고 있었다. 따라서 웹과 모바일 환경의 건강정보서비스에서 지각된 상호작용성은 다른 변수들을 매개하거나 직접적으로 작용하는 중요 변수임을 알 수 있었다.

의료서비스 품질요인이 감정과 지각된 가치에 미치는 영향에 관한 연구 -자아규제초점의 조절효과를 중심으로- (The Effect of the Medical Service Quality and Emotion on Perceived Value - Focused on Moderating Effect of Regulatory Focus Theory-)

  • 설상철;박종환;장태용
    • 한국병원경영학회지
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    • 제16권3호
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    • pp.115-132
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    • 2011
  • Prior research in medical service field have mainly focused on service quality, satisfaction, and choice attributes of hospital. However, a little research has been done on "Which service quality attributes are more preferred by customer motivation(customer regulatory focus)". This study examines how regulatory focus affects the structural impact relationships of service quality and emotion(quiescence) on perceived value in medical service context. Especially, this research draws the moderating effects of regulatory focus between medical service quality, emotion, and perceived value. The Results were summarized as follows: The relative impacts of medical service quality on customer emotion are different depending upon the regulatory focus. Hospital reputation is shown to be more important factors in prevention-oriented customer, while physical environment is the case in promotion-oriented customer. The relative impacts of medical service quality and emotion on perceived value are different depending upon the regulatory focus. Hospital reputation, convenience, and accessibility are shown to be more important factors in promotion-oriented customer, while physical environment is more important in prevention-oriented customer. Also, emotion has a positive influence on perceived value in prevention-oriented customer, whereas the effect of emotion is not significant in promotion-oriented customer.

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점포내 디지털 사이니지 환경에서 소비자 감정체험과 접근/회피행동 -지각된 놀라움의 조절효과- (Consumer Emotional Experience and Approach/Avoidance Behavior in the Store Environment with Digital Signage -Moderating Effect of Perceived Surprise-)

  • 김은영;성희원
    • 한국의류학회지
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    • 제41권2호
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    • pp.266-280
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    • 2017
  • This study predicted consumer approach/avoidance behavior through consumer emotional experiences and examined the moderating effect of perceived surprises in the context of digital signage in store environments. A self-administered questionnaire consisted of consumer emotional experience (e.g., pleasure, arousal, and dominance), approach-avoidance behavior and perceived surprise by digital signage. A total of 278 usable responses were obtained from consumers who experienced digital signage at fashion retail stores. The findings support the Mehrabian-Russell model in the context of digital signage. Approach behavior was predicted by pleasure and arousal emotional experience, while avoidance behavior was predicted by dominance. The moderating effect of perceived surprise was also indicated in the effect of emotional experience on approach or avoidance behavior. In the high level of perceived surprise, pleasure and arousal had significant effects on approach behavior, whereas dominance had significant effect on avoidance behavior. This study discussed theoretical and managerial implications for creating emotional experiences and developing strategic store management by utilizing new digital technology within the fashion retail environments.

대학교육서비스에 대한 소비자만족 모델구축 (Consumer Satisfaction Model with Educational Services in Higher Education)

  • 김미라;황덕순
    • 가정과삶의질연구
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    • 제24권6호
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    • pp.17-31
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    • 2006
  • The purpose of this study was to develop the model of consumer satisfaction with educational services in higher education on the basis of expectation-disconfirmatiom theory. The major findings were as follows : 1. The level of consumer satisfaction with educational services in higher education was low. Among the four dimensions of the educational services in higher education, the level of consumer satisfaction was the highest with 'education' and lowest with cost. 2. In the model of national university, the perceived performance of the core service, the disconfirmation of the core service, the perceived performance of the additional service, the disconfirmation of the additional service had a casual effect. The perceived performance of the additional service had the greatest casual effect among them. 3. In the model of private university, the perceived performance of the core service, the disconfirmation of the core service, the perceived performance of the additional service, the disconfirmation of the additional service had a casual effect. The perceived performance of the core service had the greatest casual effect among them.

고등학교 교사의 건강지각과 건강증진행위의 관계 (The Relationship Between High School Teachers Health Perception and Health Promotion Behavior)

  • 김동환;박영수
    • 한국학교ㆍ지역보건교육학회지
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    • 제4권
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    • pp.21-41
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    • 2003
  • The purposes of this study were to ; first, investigate High School Teachers health promotion behavior types; second, explore the effects High School Teachers perceived benefits and perceived barriers have on their health promotion behavior ; third, suggest a desirable course that will increase teachers health. To this end, this researcher conducted a survey on health promotion behavior, perceived benefits, and perceived barriers to 329 High School teachers working in Goyang-si, Gyonggi-do. The results of the survey are as follows: Health Promotion Behavior A closer look at high school teachers health promotion behavior shows that male teachers, compared with female teachers, more actively promote their health. However, female teachers are more aware of their personal hygiene and disease risks. Older teachers, rather than younger teachers, are more willing to promote their health through better eating habits and more frequent exercise. A comparison between married and single teachers revealed that married teachers promote their health through better eating habits, and single teachers receive less stress and are better at managing their stress. Teachers working in technical high schools are better at managing their stress and personal hygiene than academic high schools teachers. Teachers working after 8 o'clock show better health promotion behavior through proper eating habits, stress management, regular exercise, disease prevention: however, teachers working before 7:30 are poor at managing their stress. Teachers not teaching supplementary lessons and not supervising night self-study are better at managing their stress, exercise schedule, and disease prevention than teachers who are. Perceived Benefits, Perceived Barriers, and Health Promotion Behavior A Comparison between male and female teachers shows that female teachers firmly believe improved eating habits and regular exercises would greatly enhance their health. However, female teachers felt more discomfort in their working environment and in utilizing medical institutes. Teachers in the 20s and 40s perceived health benefits through regular lifestyle and exercise. Teachers with less experience feel more pressure from their work environment. Teachers below their 30s feel more dissatisfaction towards using medical facilities. Teachers working in Technical High Schools are more aware of promoting their health through regular health checkups, exercise, and lifestyle ; however, teachers from Academic High Schools feel more pressure from their work environment. Teachers not performing supplementary lessons and supervising night self-study sessions are more willing to go through regular health checkups than those performing them. Also, teachers with supplementary lessons and night self-study supervisions claimed lack of leisure time, pressure from work environment, and inconvenience in using medical facilities a deterrent to promoting their health behavior. The Relationship between Health Promotion Behavior, Perceived Benefits, and Perceived Barriers The correlation ratio between Health Promotion Behavior and Perceived Benefits shows a positive relationship. The results show that High School teachers believed regular health checkups are necessary in maintaining their health. This research shows that teachers consider the following factors important in the order shown ; regular lifestyle and exercise, prevention of geriatric diseases, improving ones eating habits. In short, teachers who are more aware of the importance of regular health checkups are also more aware of the importance of promoting their health. The correlation ratio between Health Promotion Behavior and Perceived Barriers shows negative relationship. High School Teachers believe that lack of leisure activity, pressure from work environment, familys financial burden, fear of diseases, inconvenience in using medical facilities are a deterrent in promoting their health behavior. In other words, teachers with less leisure time and negative pressures from their work environment were less active in promoting their health behavior. This study shows that High School teachers will be able to promote their health behavior by maintaining regular health checkups, lifestyle, exercise, and preventing geriatric diseases. However, teachers believed that insufficient leisure time and negative pressure from their work environment acted as a deterrent to maintaining their health behavior. Most High School teachers believe they are at present healthy, and they were actively engaged in Preventative Health Promotion. The result of this study demonstrates that External factors have a large impact on teachers, which in turn acts negatively on their Health Promotion Behavior. In order to guarantee teachers health promotion behavior, systematic health checkups and increased leisure time, improvement in their work environment are necessary. Teachers also need to take a more active interest in their health.

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온라인 거래 환경에서 주식 투자 정보의 지속 사용에 대한 이해 (Understanding User Continuance of Stock Investment Information in an Online Trading Environment)

  • 김혜민;정성훈;한인구;김병수
    • 지식경영연구
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    • 제12권4호
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    • pp.41-54
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    • 2011
  • Given the prevalence of home trading systems, it has become important to examine user behaviors in a stock investment environment. In this vein, this paper developed an integrated model to deeply understand the key determinants of user's continuance intention to use investment information through constructs prescribed by incorporating trust and perceived risk into expectation-confirmation model. The proposed research model was tested by using survey data collected from 160 users who have experience with stock investment. PLS (partial least squares) was employed for the analysis of the data. The findings of this study showed that the proposed framework provides a statistically significant explanation of the variation in continuance intention to search investment information. The findings revealed that trust and perceived risk are more prevalent predictors of continuance intention to use investment information compared to perceived usefulness. It was also found that user satisfaction serves as the salient antecedents of continuance intention to use investment information. The theoretical and practical implications of the findings were described.

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가정의 심리적 과정환경과 대학생의 가족가치관에 관한연구 (The Study on Psychological Process Home Eniveronment and Family Value Orientations of Students)

  • 고정자
    • 가정과삶의질연구
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    • 제14권1호
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    • pp.85-96
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    • 1996
  • The purpose of this study is to investigate the psychological process home environment that students perceived and theirs family value orientations. The subjects of this study were 848 students randomly selected from 6 niversities in Pusan area. The collected data was analysed by following methods : T-test Paired T-test One way Scheffe-test MANOVA and Pearson's correlation coefficients. The following conclusions are derived from the data analysis in this study: First The psychological process home environment that students perceived is achieved opened attracted and autonomous. And theirs family value orientations are somewhat moderns. Second There were significant differences according to religions sibling order SES mother's jobs in the family value orientations Third There were significant correlations beween the psychological process home environment that students perceived and their family value orientations.

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옥외휴양공간에서의 사회적 수용능력연구: 국립공원에서의 혼잡지각의 경로모형 분석 (A Study on Social Carrying Capacity in Outdoor Recreation Setting: An Exploratory Analysis on the Perceived Crowding Path Model in National Park)

  • 박청인
    • KIEAE Journal
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    • 제5권1호
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    • pp.35-42
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    • 2005
  • The primary concerns of recreation plan are to provide visitors with quality of recreational experience and to protect of recreation resources. The quality of recreational experience is often defined in terms of social carrying capacity. The carrying capacity is revealed as perceived crowding. In this respects, measuring perceived crowding is useful tool of social carrying capacity determination. This study is to test the structural equation model that includes variables affecting perceived crowding. Through an on-site questionnaire survey, 467 visitors on Naejangsan national park were collected. The results of the study are follows. The encounter level on facility area is higher evaluated as crowding factor than other area in the park. It can be concluded that visitor perceived crowding when facility area situates high density use level rather than other areas expose high density use level. In the path analysis, the input variables(attitude, experience, encounter level) on the structural equation model affect significantly on perceived crowding. Especially, the attitude on the park management polocy is the most affecting factor on perceived crowding.

항공사 서비스 과정의 대기환경이 지각된 대기시간 및 서비스 결과품질에 미치는 영향에 관한 연구 (The Effect of Waiting Environment of Airline Service on Perceived Waiting Time and Service Quality)

  • 이지영;한희은;최성우
    • 한국콘텐츠학회논문지
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    • 제16권3호
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    • pp.575-585
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    • 2016
  • 본 연구는 항공사의 서비스과정 중 발생하는 대기를 항공기 탑승 전, 후로 나누어 물리적 환경과 인적 환경이 지각된 대기시간 및 항공사의 서비스품질에 미치는 영향에 대해 다룬다. 여러 항공서비스를 이용한 승객을 대상으로 300부를 배포한 뒤 유의한 총 231개의 설문지를 통해 분석 한 결과 서비스 과정 중의 대기 환경은 지각된 대기시간과 서비스품질에 유의한 영향을 미치며, 특히, 항공기 탑승 전(기내 서비스 전)에는 물리적 환경이, 항공기 탑승 후(기내 서비스 중)에는 인적환경이 더 영향을 미친다는 결과가 도출 되었다. 조절변수로 설정 한 수용가능성의 경우 항공서비스 특성상 대기나 예상이 가능함을 사전 인지하고 있어 조절효과가 나타나지 않았으나 지각된 대기시간은 서비스 품질에 유의한 영향을 미친다는 결론에 도달했다. 본 연구 결과로부터 항공사의 대기관리 전략에 있어 실무적인 시사점을 도출할 수 있었다.