• Title/Summary/Keyword: Participation behavior

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Do Customers want Employees' Authentic Service or Just Service? The Effects of Employees' Authenticity and Justice on Customers' Commitment and Behavior

  • Jung, Hyo Sun;Yoon, Hye Hyun
    • Culinary science and hospitality research
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    • v.22 no.6
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    • pp.120-131
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    • 2016
  • The purpose of this study was to examine the structural relationship between customers' perception of authenticity, justice, customer commitment, and customer behavior in franchise coffee shops. To test the hypotheses of the study, a total of 428 customers in Korea were considered in an empirical analysis using a two-step structural equation model (SEM) approach. In particular, employees' authenticity had relatively great influence on customers' continuous and affective commitment and their justice had greater influence on customers' normative commitment. Also, customers' continuous commitment, normative commitment, and affective commitment significantly influence customer participation behavior, while normative commitment and affective commitment have a significant effect customer citizenship behavior. Research thus far divided justice and authenticity into separate concepts and examined relation with customer commitment or behaviors but the present study put cognitive process of justice and emotional process of authenticity on the same line and evaluated their different influence on customer commitment and behaviors, thereby verifying that not justice perceived by customers induced desirable customer behaviors but authenticity they felt with their heart played a more superior role in customer commitment or behaviors. This means that authentic services rather than justice induce customers' positive behaviors.

The Effects of Time Management on Self-Efficacy and Academic Achievement in College Students (대학생의 시간관리가 자기효능감과 학업성취도에 미치는 영향)

  • Kim, Oi-Sook
    • Journal of Family Resource Management and Policy Review
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    • v.17 no.4
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    • pp.1-17
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    • 2013
  • The purpose of this study was to explore the effects of socio-demographic variables on time management and to investigate the effects of time management on self-efficacy and academic achievement in college students. The data were collected from 382 college students through questionnaire surveys and analyzed using frequency, percentile, and regression analysis with the SPSS program. College students' time management behavior was influenced by the social status of their families and by their participation in time management education. There were differences in variables affecting time management according to its sub-areas (planning, regular habits, and goal-oriented behavior). Planning was influenced by the students' majors and by their participation in time management education. Regular habits were influenced by the students' genders and their families' social status. No variables affected goal-oriented behavior. Time management (especially planning and goal-oriented behavior) and gender had strong effects on self-efficacy, and male students showed more self-efficacious behavior than their female counterparts. Time management (especially planning and regular habits) and gender had strong effects on academic achievement, and female students received higher academic grades than their male counterparts. Based on these results, time management was confirmed as an influential element in self-efficacy and academic achievement. Planning and goal-oriented behavior particularly influenced self-efficacy, and planning and regular habits particularly influenced academic achievement.

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The Study on the Influence of Career Selection Type of University Students Major in Foodservice, Class Participation, Career Preparation Behavior (외식전공 대학생의 진로선택유형, 수업참여도, 진로준비행동과의 영향 관계 연구)

  • Park, Yi-Kyung;Woo, Iee-Shik
    • Culinary science and hospitality research
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    • v.21 no.4
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    • pp.121-131
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    • 2015
  • This study examined the factors that affect the relationship among career selection type, class participation, and career preparation behavior for university students who major in food service. A total of 350 questionnaires were distributed to students, of which 320 were deemed suitable for analysis after the removal of 30 unusable responses. In order to perform statistical analyses required in the study, SPSS 18.0 Statistical Program was employed for frequency analysis, factor analysis, reliability analysis, correlations, and regression analysis. The results of the exploratory factor analysis showed that two factors regarding career selection type were extracted from all measurements with a KMO of 0.754 and a total cumulative variance of 64.555%, with regard to class participation, three factors [I found only 1 factor in the paper; there were 3 variables] were extracted with a total cumulative variance of 71.1% and a KMO score of 0.702. One factor for career preparation behavior was extracted that accounted for a total cumulative variance of 64.312% and a KMO score of 0.765. Based on the study's results, the main research hypothesis that identified the relationships that career selection type had with and between class participation and career preparation behavior was partially adopted.

A Study on the Influence and Re-participation behavior of Marine Safety Virtual Reality Experience Education on the Consciousness of Marine Safety (해양안전 가상현실 체험교육의 효과성에 관한 연구)

  • Kim, Sung-Duck;Lee, Yung-Kuk
    • Journal of Digital Convergence
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    • v.19 no.3
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    • pp.437-444
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    • 2021
  • The purpose of this study is to investigate the relationship between consciousness of marine safety, re-participation behavior of marine safety virtual reality experience education. For the study, participants in marine safety virtual reality experience education were surveyed from July to August 2020. Specifically, all participants were NakDanbo Water leisure center and Song-do Marine leisure center. A total of 300 participants were sampled using convenience sampling method, but 253 were finally used in the data analysis excepting incomplete or faithless questionnaires. the data analysis was conducted through frequency analysis, Cronbach's alpha, Exploratory Factor Analysis (EFA), correlation analysis, simple and Multiple regression analysis using SPSS 20.0. The results are as follows. Firstly, participants in marine safety virtual reality experience education positive impact on had a significant effect on consciousness of marine safety. Secondly, participants in marine safety virtual reality experience education positive impact on had a significant effect on re-participation behavior intention. Lastly, consciousness of marine safety had positive effects on re-participation behavior intention.

Factors contributing to participation in food assistance programs in the elderly population

  • Hong, Seo Ah;Kim, Kirang
    • Nutrition Research and Practice
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    • v.8 no.4
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    • pp.425-431
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    • 2014
  • BACKGROUND/OBJECTIVES: The study objectives were to examine the participation rate in food assistance programs and explore the factors that contribute to such participation among the Korean elderly population. SUBJECTS/METHODS: The study sample comprised 3,932 respondents aged 65 years or older who were selected from a secondary data set, the fourth Korean Welfare Panel Study (KoWePS). The factors, related to participation in programs were examined based on the predisposing, enabling and need factors of the help-seeking behavior model. Multiple logistic regression analysis was used to select the best contributors among the factors related to program participation. RESULTS: The predisposing rate in food assistance programs was 8.5% (7.1% for men and 10.4% for women). When all variables were included in the model, living without spouse, no formal education, low income, having social security benefits and food insecurity in elderly men, and age, low income, having social security benefits and feeling poor in elderly women were significantly related to a higher tendency to program participation. CONCLUSIONS: The predisposing and need factors, such as living without spouse, low education level, food insecurity and feeling poor were important for program participation, as well as enabling factors, such as household income and social security benefits. A comprehensive approach considering these factors to identify the target population for food assistance programs is needed to increase the effectiveness and target population penetration of these programs.

A Study on the Significance and the Types of User's Participation in Space Design (현대 공간디자인에 있어 사용자 참여디자인의 의의와 유형에 관한 연구)

  • Lee, Jeong-Min;Hong, Eui-Taek
    • Korean Institute of Interior Design Journal
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    • v.15 no.6 s.59
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    • pp.89-100
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    • 2006
  • This paper researched social, cultural background, psychological bases, design method and design types with regard to user's participation in space design. This issue of user's participation became one of major paradigms of 21st century not only for space design but also for every other cultural phenomenon. First chapter is an introduction. Second chapter tried to assert the fact that user's participation will be the important aspect for future space design by proving the correlation between user's participation in space design and the important social changes. It also tried to prove the psychological reasons why the users' participations affect the level of user satisfaction. It can be explained by Behaviorism which insisted that our outer behaviors affect our inner attitudes and preferences. Third chapter explained the affordances in design which works as a means of inducing user's participatory behaviors. Fourth chapter proposed the types of participatory space designs classified by the users' behavioral features and their characteristics, intending that they will verify the realization of the theories which we discussed in the former chapters regarding the users' participation in space design. The fifth chapter is a conclusion which says that outwardly, those participations are simply making external changes in design. but actually, they are reflecting more profound social changes and making important psychological effects on users.

The Effects of Self-Monitoring on the Class Obstacle Behaviors and Participation Behaviors of Children (자기점검기법이 아동의 수업 방해 행동 및 수업 참여 행동에 미치는 영향)

  • Lee, Min-Jeong;Hwang, Sun-Ja
    • The Korean Journal of Elementary Counseling
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    • v.9 no.1
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    • pp.75-94
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    • 2010
  • The objective of this study is to divide the classroom behaviors into the obstacle behaviors in the classroom and the participation behaviors in the classroom for improvement of classroom behaviors upon the subjects of 4th graders of elementary school, and to find out what effects the self-monitoring program influences onto classroom obstacle behaviors and classroom participation behaviors of the subjective children. Study problems established in order to achieve this objective of study are to find out: first, what effects the self-monitoring program influences classroom obstacle behaviors of children, and second, what effects the self-monitoring program influences classroom participation behaviors of children. The subjects of this study are 12 children of a normal classroom of 4th grade of A elementary school located in J city of Jeollabuk-do, out of which 8 children, who showed high proportion in the classroom obstacle behaviors, and 8 children, who showed low proportion in the classroom participation behaviors were selected, and 4 children were those who belonged to both groups resultantly in accordance with the behavior scales measured during the baseline period. To summarize the results obtained through this study, first, the self-monitoring program turned out to influence positive effects upon reduction in the classroom obstacle behaviors of children and retention of their changed behaviors; second, the self-monitoring program turned out to influence positive effects upon increase in the classroom participation behaviors of children and retention of their changed behaviors.

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A Study on the Cosmetics Purchasing Behavior According to the 20-30 Year Old Men's Life Style (20대-30대 남성들의 라이프스타일에 따른 화장품 구매행동)

  • Lee Mun-Young;Kim Yong-Sook
    • Journal of the Korean Society of Costume
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    • v.56 no.1 s.100
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    • pp.56-69
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    • 2006
  • The purposes of this study were to identify cosmetics purchasing behavior according the 20-30 year old men's lifestyle. The results were as follows; 1. The factors of men's lifestyle were sense of fashion, participation of social activities, use of web-based information, sense of androgyny, economical efficiency, provision of web-base information, sport activities, and pursuit of change, and they were segmented into a passive stagnant group, a economic web-base information utilizing group, a positive social activity participation group, and a sensitive appearance change pursuit group. 2. Passive stagnant group used less information sources patronized cosmetics specialty store, did not select their cosmetics by themselves, and spent less for their cosmetics. Economic web-base information utilizing group used information sources positively, patronized cosmetics discount store or internet shopping, and spent less for cosmetics. Positive social activity participation group patronized cosmetics specialty store or discount store, but did not select cosmetics by themselves. Sensitive appearance change pursuit group patronized department store or internet shopping for cosmetics, selected cosmetics by themselves, and spent more. 3. Passive stagnant group showed a tendency of older, less educated, and lower incomes, but economic web-base information utilizing group were among the age of 20's, lower educated, and the unmarried with average incomes. Positive social activity participation group showed a tendency of older, highly educated, and the married with jobs, but sensitive appearance change pursuit group were among the age of 20's and university students with more incomes and pocket money.

The Effect of Water Environmental Program Focused on Problem-Based Learning for Elementary School Students on Pro-Environmental Behavior (문제 중심 학습의 물 환경교육 프로그램이 초등학생의 환경 친화적 행동에 미치는 영향)

  • Lee, Ji-Hyung;Lee, Sang-Won
    • Hwankyungkyoyuk
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    • v.22 no.2
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    • pp.23-42
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    • 2009
  • The purpose of this study is to investigate the influences of water environmental program using PBL on pro-environmental behavior for 4th graders in elementary school. The results of this study are as follows. First, the experimental group is more effective in promoting the pro-environmental attitude compared with the control group. Second, the experimental group is more effective in promoting the pro-environmental behavior compared with the control group. Third, the experimental group is not more effective in promoting the pro-environmental knowledge compared with the control group. Fourth, students are concerned and interested in the environment and environmental problems of the daily-life. And, they presented positive attitude and active participation toward environmental preservation. So, the process of PBL using water environmental program showed that it promotes active learning participation and various action. In conclusion, the environmental education program through PBL program has a positive effect on pro-environmental attitudes and behavior of elementary school students. It is demanded that more intensive research on this study should be done, linking with teaching and learning method, as a follow-up activity.

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An Ecological Approach to Study the Health Promotion Behavior of the Elderly in Kangseo-ku, Kangnam-ku, Seoul (서울지역 노인의 건강증진행위와 관련된 생태학적 변인에 관한 연구)

  • Sohn Hwa-Hee
    • Journal of the Korean Home Economics Association
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    • v.42 no.12 s.202
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    • pp.77-92
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    • 2004
  • The purpose of this study was to investigate the selected predictors of the health promotion behavior of the elderly in Kangseo-ku, Kangnam-ku, Seoul. The study used an ecological perspective approach in that a microsystem (i.e. self-esteem, locus of control, introversion-extraversion and socio-demographic characteristics), and the environment such as a mesosystem (i.e. marriage satisfaction) and a macrosystem (i.e. social support, participation of social activities, social image of the elderly, social attitude of the elderly) were explored. A structured questionnaire was used to interview a sample of 188 elderly. Hierarchicai regression analysis yielded the results that the magnitude of the importance of the microsystem was found to be larger than any other systems investigated. The most powerful predictor of the health promotion behavior of the elderly was 'age', followed by 'participation of social activities', 'education', 'social support', 'locus of control', 'marriage satisfaction', and 'sex'. The research model accounted for $55\%$ of the health promotion behavior of the elderly.