• Journal of the Korea Society for Simulation
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• v.12 no.4
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• pp.83-94
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• 2003

Managing a call center is a complex and diverse challenge. Call center becomes a very important contact point and a data ware house for successful CRM. Improving performance of call center is critical and valuable for providing better service. In this study we applied forecasting technique to estimate incoming calls and ProModel based simulation model to enhance performance of a mobile telecommunication company's call center. The simulation study shows reduction in managing cost and better customer's satisfaction.

• Journal of Korea Trade
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• v.25 no.8
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• pp.1-24
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• 2021

Purpose - This study categorizes factors that influence the utilization of preferential tariffs based on the characteristics of rules of origin (RoO) and identifies and analyzes the influence of these characteristics on the utilization of preferential tariffs and the trade performance of companies. Design/methodology - In this study, we categorized factors that have an influence on the utilization of preferential tariffs based on the characteristics of RoO and investigated and tested the influence of these characteristics on the utilization of preferential tariffs and the trade performance of companies. For empirical analysis, we categorized the characteristics of RoO into restrictiveness, complexity, and uncertainty. We then developed a research model and formulated hypotheses based on previous studies, and tested the hypotheses using statistical software-(SPSS 25.0 and AMOS 18.0.) Findings - Previous studies suggested that each characteristic of RoO is determined by unique features of a Regional Trade Agreement (RTA). This study conducted an empirical analysis on the influence of the characteristics of RoO on the utilization of preferential tariffs and trade performance. The results confirmed that, overall, the characteristics of preferential rules of origin (PRoO) are related to and influence Korean companies' utilization of preferential tariffs and trade performance. As for the degree of the influence, the characteristics were in the order of uncertainty> restrictiveness> complexity. Nevertheless, complexity turned out not to have an influence large enough to change a company's decision on the utilization of preferential tariffs. Based on these results, this study identified unique features of PRoO and related problems for Korean companies that want to utilize preferential tariffs and suggested countermeasures for their effective utilization of preferential tariffs in the future. Originality/value - Companies that want to use preferential tariffs in international trade have to satisfy PRoO. The issue of origin can be regarded as an essential part of an RTA and RoO, are a crucial criterion in using preferential tariffs. The rules are requirements to claim benefits of preferential trade agreements and are the primary reasons companies have trouble in utilizing preferential tariffs. In this sense, this study categorized the characteristics of RoO, which are a key part of an RTA, and surveyed working-level professionals in charge of international trade at Korean companies to investigate the relationship between these characteristics and the utilizations of preferential tariffs and trade performance of the companies.

• Journal of the Korean Association of Geographic Information Studies
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• v.2 no.3
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• pp.91-100
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• 1999

To extract value-added products from satellite images for the benefit of science and human life, the Satellite Technology Research Center at Korea Advanced Institute of Science and Technology has developed an integrated software 'Valadd-Pro'. In this paper, the 'Valadd-Pro' software is briefly introduced and its main components such as geometric correction, ortho correction and digital elevation model extraction are described. The performances of the 'Valadd-Pro' was assessed on $60km{\times}60km$ SPOT panchromatic images using ground control points from GPS measurements. Also, the height accuracy was measured by comparing our results with the $DTEDs^3$ produced by USGS and the DEM generated from the digitized countours of maps produced by the National Geographic Institute. In geometric correction, the 'Valadd-Pro' software needed fewer ground control points than a commercial software 'P' for the satisfactory results. In ortho correction, the 'Valadd-Pro' software show the similar performance to a commercial software 'P'. In digital elevation model extraction, the 'Valadd-Pro' software is two times more accurate and four times faster than a commercial software 'P'.

• Korean Journal of Applied Biomechanics
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• v.23 no.4
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• pp.319-326
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• 2013

The objective of this study is to help golfers to select adequate putters and to provide golfers basic scientific data for improving athletic performance by showing differences of kinematic variables according to the shape of putter head. In this research three right-handed male pro-golfer who are listed at KPGA were studied and three video camera (GR-HD1KR, JVC, Japan) were used and recording speed was 60 frame/sec during the research. In this study kinematic variables were calculated using Kwon3D XP program and analysed on the 4 events and 3 phases. This study showed the following results : (1) The swing of heel-toe putter showed longer time than that of face balanced putter, and there are statistical significant difference of kinematic variables of each objective (2) As of the trajectory of putter head, heel-toe putter showed more approximating curve trajectory than that of in-between, face balanced putter on the X-axis (3) heel-toe putter showed longer distance follow-through than that of other putters by statistically significant difference on the Y-axis (4) Heel-toe putter showed longer distance swing trajectory over the ground than that of other putters by statistically significant difference on the Z-axis.

• 한국전산유체공학회:학술대회논문집
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• 2008.03b
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• pp.638-641
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• 2008

Computational investigation was conducted to study the effects of the shape parameter of shroud on the performance of the outdoor unit of an air-conditioners. For this study the Design of Experiment(4-factor 3-level) was created and the an automatic program was composed using VBA to reduce the load of pre-process for CFD. The estimated mathematical equation was produced from this analysis and it was found that the gap between fan and shroud affects more heavily than the other parameters. As a result, the composition of the best parameters was verified that its flow rate was increased by 10 percents and sound pressure level was reduced by 1.2 dBA compare with the worst. And finally, a kind of Propeller fan with blades which were attached to the shroud, so-called 'ProBeller Fan' was introduced in this study.

• Preventive Nutrition and Food Science
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• v.20 no.4
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• pp.284-291
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• 2015

In this study, we attempted to enrich cyclo-His-Pro (CHP) using enzymatic hydrolysis of yeast and to evaluate the functionality of yeast hydrolysate (YH)-enriched CHP. Flavourzyme offered a better performance in enhancing CHP content than other proteases. The CHP enrichment conditions were optimized as follows: addition of 1% Flavourzyme, 48-h incubation at 60oC, and pH 6.0. The CHP content significantly increased by 20-fold after ultra-filtration (UF). Maximal CHP translation was obtained after heating for 8 h at 50oC and pH 7.0. YH showed poor foaming capacity between pH 3.0 to 9.0. The emulsifying activities of YHs were slightly higher at near acidic pH. Increase in heating temperature and time resulted in decreased CHP content. The results indicate that YH is more heat stable after UF. Therefore, the CHP in YH after UF can be used as a food additive with physiological CHP activity and high heat stability.

• The Transactions of The Korean Institute of Electrical Engineers
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• v.65 no.12
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• pp.2218-2224
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• 2016

Opportunistic routing is designed for an environment where there is no stable end-to-end routing path between source node and destination node, and messages are forwarded via intermittent contacts between nodes and routed using a store-carry-forward mechanism. In this paper, we consider PRoPHET(Probabilistic Routing Protocol using History of Encounters and Transitivity) protocol as a base opportunistic routing protocol and propose an efficient context-aware opportunistic routing protocol by using the context information of delivery predictability and node type, e.g., pedestrian, car, and tram. In the proposed protocol, the node types of sending node and receiving node are checked. Then, if either sending node or receiving node is tram, messages are forwarded by comparing the delivery predictability of receiving node with predefined delivery predictability thresholds depending on the combination of sending node and receiving node types. Otherwise, messages are forwarded if the delivery predictability of receiving node is higher than that of sending node, as defined in PRoPHET protocol. Finally, we analyze the performance of the proposed protocol from the aspect of delivery ratio, overhead ratio, and delivery latency. Simulation results show that the proposed protocol has better delivery ratio, overhead ratio, and delivery latency than PRoPHET protocol in most of the considered simulation environments.

• 한국생물공학회:학술대회논문집
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• 2005.04a
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• pp.47-47
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• 2005

There are many different surface technologies currently applied for preparation of protein chips. However, it requires innovative surface chemistry for capture proteins to be immobilized on chip surface keeping their conformation and activity intact and their orientation right, while they bind tightly and densely in a given array spot. Proteogen has developed 'ProteoChip BP' coated with novel proprietary linker molecules $(ProLinker^{TM})$ for efficient and robust immobilizations of capture proteins by improving surface properties of molecular captures. It was demonstrated that $ProLinker^{TM}$ gave the best surface performance in preparation of protein microarray chip base plates among others currently available on the market. In particular, the $ProLinker^{TM}-based$ surface chemistry has demonstrated to provide excellent performance in preparation of 'Antibody Chip' for analysis of biomarkers as well as proteome expression profiles. The linker molecule has also shown to be well applicable for development of biosensors and micro-beads as well as protein microarray and nano-array. ProteoChip BP can be used either for preparation of high-density array by using a microarrayer or for preparation of 'Well-on-a-Chip' with low density array, which is better applicable for quantitative analysis of biomarkers or protein-protein interactions. The biomarker assay can be performed either by direct or sandwich methods of fluorescence immunoassay. Application of ProteoChip BP has been well demonstrated by the extensive studies of 1) tumor-marker assays, 2) new drug screening by using 'Integrin Chip' and 3) protein expression profile analysis. Some of experimental results will be presented.

• Proceedings of the Korean Society of Marine Engineers Conference
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• 2005.11a
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• pp.258-259
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• 2005

• Journal of applied mathematics & informatics
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• v.7 no.2
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• pp.617-627
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• 2000

ATM networks support diverse traffic types with different service requirement such as data, voice, video and image. This paper analyzes a dynamic priority queue to satisfy Quality of Service (QoS) requirements of traffic. to consider the burstiness of traffic, we assume the arrival to be a Markovian arrival process(MAP) . Performance measures such as loss and delay are derived, Finally, some numerical results show the performance of the system.