• Title/Summary/Keyword: PPM 이론

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Factors Affecting the Customer Satisfaction of Rural Experience -Applying Unified PPM Model - (농어촌 체험 고객 만족에 영향을 미치는 요인)

  • Choi, Yang-ae;Chung, Byoung-gyu
    • Journal of Venture Innovation
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    • v.2 no.2
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    • pp.79-94
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    • 2019
  • The purpose of this study is to explore the factors affecting rural experience by applying the unified push-pull-mooring model. The theoretical model is an unified PPM model that introduces new variables based on PPM. The pull factor of the newly introduced variables were reconstructed based on the Schmitt's Experience model and ServQual model. The hypothesis is set as follows. The push factor will have a negative effect on experience satisfaction and the pull factor(experience attributes, service quality)will have a positive effect on experience satisfaction. Also, mooring factors will have a negative effect on experience satisfaction. The research model of this study was tested by structural equation model based on 314 effective questionnaire data. Service quality had a positive effect on experience satisfaction. Mooring factors have a negative effect on experience satisfaction. Push factor and experience attributes factor were analyzed to have a no significance effect on experience satisfaction. These results theoretically test that the mooring factors also have an important effect on the experience satisfaction in the rural experience. Based on the Schmitt's Experience model and ServQual model introduced as a pull factor, the proposed unified PPM model proved to be a useful analysis framework. In practice, it was able to provide implications on what factors should be strategically and marketingly focused to activate the 6th industry experience.

A study on the effect of Internet Primary bank users on their intention to switch to financial services: Focusing on K-Bank and Kakao Bank (인터넷 전문은행 사용자의 금융서비스 전환 의도에 미치는 영향에 관한 연구: 케이뱅크와 카카오뱅크를 중심으로)

  • Park, YoungGeun;Ok, SeokJae
    • Journal of Digital Convergence
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    • v.20 no.2
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    • pp.91-105
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    • 2022
  • Most of the preceding studies related to Internet Primary banks are studies on laws, regulations, and expected effects of introduction, and studies on financial consumers' intention to switch to financial services are insufficient. Apply to the PPM(Push-Pull-Mooring)theory to find out the factors that influence financial consumers' intention to switch services from commercial banks to Internet Primary banks. A survey was conducted service users, 1st-order and 2nd-order factor analysis were performed using Smart PLS 3.0. As a result, it was confirmed that the Pull, Push and Mooring had a positive (+) effect on the Intention to Switch, and the Mooring, which is a moderating variable, did not have a moderating effect on the Intention to Switch of the Push and the Pull. The scope of application of the PPM theory, which was used in the service conversion research, was extended to Fintech services, and it can provide various practical useful implications, such as the strategy and spread of Internet Primary banks, and it will be used in various studies to study consumer attitudes.

Study on Factors Affecting Intention of Switching China's Mobile Telecommunication Service - Focusing on PPM Theory (중국 이동통신시장에서 서비스 전환의도에 영향을 미치는 요인에 관한 연구 - PPM 이론을 중심으로)

  • Jang, Hae-won;Kwak, Na-yeon;Lee, Choong C.
    • Journal of Digital Convergence
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    • v.15 no.7
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    • pp.169-180
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    • 2017
  • China's mobile communication market has been growing quantitatively and qualitatively since 2000. Currently, it has secured 1.27 billion mobile subscribers and many of the Korean companies try to enter the Chinese market and cooperation with companies in China is being held. Thus understanding of the Chinese markets is the key to better prepare for future international competition. This study is to identify factors affecting switching intentions and behaviors for Chinese mobile subscribers to other mobile service providers by the PPM and it is to derive correlations between strategies of mobile service providers and users' switching intention by the groups classified by ARPU. We conducted a survey targeting 270 Chinese mobile users and analyze it by using Smart PLS 2.0. In conclusion, push effects have positive influence on intention to switching and relational switching cost among mooring effect have significantly negative influence on intention to switching In particular, intention to switching depending on the groups classified by a level of their ARPU have been shown as significantly different. This study will extend theoretical range of PPM theory in explaining users' switching behaviors and contribute to establish strategies to enter the chinese market.

Performance of UWB Systems using Spatial Diversity in Multi-User Environments (다중사용자 환경에서 공간적인 다이버시티를 이용하는 초광대역 통신시스템의 성능 비교분석)

  • Baek, Sun-Young;An, Jin-Young;Lee, Sung-Sin;Kim, Sang-Choon
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2007.10a
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    • pp.321-324
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    • 2007
  • In this paper, the performance improvement of ultra-wideband (UWB) communications system to achieve high-data-rate using spatial diversity provided by multiple receive antennas is investigated. We derive the expression for the received SINR after spatially combining through multiple receive antennas and evaluate the bit error rate (BER) performance by numerical simulation. We also compare the performance results in the case of 2PPM systems with the theoretical performance results in the case of 2PAM THMA UWB systems. The impacts of spatial diversity on the performance of 2PPM and 2PAM THMA UWB systems are analyzed. It is shown that the BER performance is improved as the number of receive antennas increases. Also, it is observed that in the presence of multiple user interference signals, the performance of 2PAM THMA UWB systems is considerably superior to that of 2PPM THMA UWB systems.

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Performance of UWB Systems using Spatial Diversity in Multi-User Environments (다중사용자 환경에서 공간적인 다이버시티를 이용하는 초광대역 통신시스템의 성능 비교분석)

  • Baek, Sun-Young;An, Jin-Young;Lee, Sung-Sin;Kim, Sang-Choon
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.11 no.11
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    • pp.2121-2126
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    • 2007
  • In this paper, the performance improvement of ultra-wideband(UWB) communications system to achieve high-data-rate using spatial diversity provided by multiple receive antennas is investigated. We derive the expression for the received SINR after spatially combining through multiple receive antennas and evaluate the bit error rate(BER) performance by numerical simulation. We also compare the performance results in the case of 2PPM systems with the theoretical performance results in the case of 2PAM THMA UWB systems. The impacts of spatial diversity on the performance of 2PPM and 2PAM THMA UWB systems are analyzed. It is shown that the BER performance is improved as the number of receive antennas increases. Also, it is observed that in the presence of multiple user interference signals, the performance of 2PAM THMA UWB systems is considerably superior to that of 2PPM THMA UWB systems.

NMR Measurement by Induction Method in a Low Magnetic Field (저자장에서 자기유도법에 의한 핵자기공명 측정)

  • 유권상;김창석
    • Journal of the Korean Magnetics Society
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    • v.4 no.3
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    • pp.277-281
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    • 1994
  • The NMR signal by induction method was observed in a solenoid field of 1.0 mT. The center frequeocy and the half width at the half maximum of NMR signal were 42.588 Hz and 2.2 Hz in a field gradient of 3 ppm/cm. The NMR signals in different field gradients were compared with the theoretical values by considering the weighting factor of sample.

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Study on Factors Affecting Financial Customer's Switching Intention to Internet only bank: Focus on Kakao bank (인터넷 전문은행의 성공 요건, 금융 소비자의 전환의도에 영향 주는 요인 분석: 카카오뱅크를 중심으로)

  • Kwak, Na-Yeon;Yoo, Hyein;Lee, Choong C.
    • Journal of Digital Convergence
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    • v.16 no.2
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    • pp.157-167
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    • 2018
  • Internet only banking has been spreading rapidly since it was first introduced in Korea since 2017, but issues regarding its limitations continuously are rising. In this research, consumers' intention to switch have been empirically demonstrated toward the internet banking by applying the PPM theory. To achieve a purpose of the research, survey targeting total 132 person who have experiences of using KaKaobank have been implemented by using Smart PLS 3.0. In conclusion, it has been verified that the push and full effect have a positive effect on the consumers' intention to switch main bank and the degree of usage of KaKaobank have significantly influences on relation between mooring factor and consumers' intention to switch main bank. Through this study, the scope of the PPM theory applied in previous researches regarding consumer's service transition shall be extended to Fintech service and practically it provides implications for establishing a strategy to enter the Internet only bank market.

A Study on the Transformation of Shopping Behavior under Multi-Channel Consumption Environment (멀티채널 소비상황에서 쇼핑행동 전환에 관한 연구)

  • Kwon, Jae-Kook;Park, Byung-Kwon
    • Journal of Korea Society of Industrial Information Systems
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    • v.25 no.3
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    • pp.61-82
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    • 2020
  • This study was conducted to investigate the transformation of shopping behavior from showrooming to webrooming under multi-channel environment. By applying the push-pull-pooring (PPM) theory, we conceptualized the lack of utilitarian shopping value of showrooming as a push effect, the experiential shopping value of webrooming as a pull effect and the showrooming lock-in as mooring effect. Using structural equation model based on 276 sample data, we identified that the utilitarian shopping value of showrooming and the experiential shopping value of webrooming have a positive effect on the intention of webrooming, and that the showrooming mooring had a negative effect on the intention of webrooming.

Outline of Six Sigma Management (6시그마(six sigma)경영의 이해)

  • 신용백
    • Journal of the Korean Professional Engineers Association
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    • v.32 no.5
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    • pp.85-88
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    • 1999
  • 6시그마($\sigma$)의 통계적의미는 에러나 불량률관리에서 3.4 ppm (Parts Per Milli- on)수준의 QC기법과는 근본적으로 추진목표와 그 철학적인 이론배경이 다르기 때문이다.

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Theoretical Analysis and Effect of Condenser In-leakage in the Secondary Systems of YGN-1, 2 (영광-1, 2호기 2차계통 복수기누설의 이론적 분석 및 영향평가)

  • Suk, Tae-Won;Lee, Yong-Woo;Kim, Hong-Tae;Park, Sang-Hoon
    • Nuclear Engineering and Technology
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    • v.23 no.3
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    • pp.299-305
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    • 1991
  • Corrosive environment may be generated within steam generators from condenser cooling water in-leakage. Theoretical analysis of the accumulation of chloride as a sea water impurity is being carried out for the condenser cooling water used at YGN-1,2 nuclear power stations. Calculations have shown that highly concentrated chloride solution would be produced within the steam generators in the case of sea water in-leakage. Maximum allowable design condenser leak rate(0.5 gpm) leads chloride concentration of 2.3 ppm at steam generetor and 0.6 ppm at hotwell with the maximum blowdown rate and condensate purification. Concentration factor at steam generator is dependent only on both blowdoum rate and condensate purification efficiency as follows, Concentration Factor(equation omitted)(B$\neq$O) Blowdown and condensate purification are evaluated as the only effective measures to remove impurities from the secondary systems.

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