• 디지털융복합연구
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• 제7권3호
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• pp.61-74
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• 2009

This research reviewed previous research related to Performance Measurement Models of Knowledge Management (PMMKM) in order to integrate their findings with more recent research and construct a new PMMKM. This new hypothetical PMMKM consists of an input sector, a process sector, an outcome sector, and an infrastructure sector. Each sector has three measurement items with the exception of the infrastructure sector which has two. Empirical analyses testing the overall performance model validity of the hypothetical PMMKM were favorable. However, it show be noted that the "share process" and "utilization process" items in the process sector merged into one single item. The same is true with the "individual outcome" and "organization outcome" items in the outcome sector found one single item. The study's results reveal three implications with respect to performance. First, there are derived integrated performance measurement sectors and items based on overall management process of knowledge management, which can be practically applied to the government related research entities. This became apparent after extensive review or previous theoretical studies related to the public sector and private sector. Second, weighted performance measurement of knowledge management using AHP (Analytic Hierarchy Process) Analysis makes it possible to propose PMMKM in government sponsored research institutes. Finally, measuring performance to management knowledge, as shown in this study, will prove useful for inside and outside experts who propose specific guidelines and methodologies for Knowledge management at government sponsored research institutes.

• 한국산학기술학회논문지
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• 제10권4호
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• pp.887-894
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• 2009

최근 조직의 성과평가 또는 개인의 성과평가를 위한 시스템이 많이 도입되고 있다. 특히 중소 제조업의 성과평가를 위한 BSC활용이 확산되고 있다. 그러나 성과평가시스템이 전문가에 의해 설계되고 구축되어야하지만 중소기업의 자금 부족으로 인해 소프트웨어 기업에서 판매하는 소프트웨어에 의존하여 실시하고 있다. 그렇지만 성과측정의 가장 중요한 것은 객관성이다. 따라서 효과적인 성과측정을 위해서는 측정하고자 하는 성과지표가 잘 설계되어야한다. 따라서 본 연구에서는 중소기업 중에서 제조업종을 영위하는 기업을 대상으로 성과평가를 하기위해 기준으로 삼을 수 있는 성과측정지표를 제시하였다. 연구 결과로 관리부서, 생산부서, 연구부서의 기준으로 제시되는 성과측정 지표가 매우 유효했음을 통계적으로 검증할 수 있었다.

• 지식경영연구
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• 제8권2호
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• pp.17-30
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• 2007

Firm which implement knowledge management initiatives have found interest in nurturing voluntary knowledge sharing organizations, called communities of practice(CoP). One of the fundamental problems for adopting or implementing CoP is how the firms can measure the performance of CoP. Despite interest in CoP by firms, empirical studies on CoP performance measurement are rare. Thus, this study intends to help the organizations by introducing CoP performance measurement framework based on the previous researches. The framework is further validated by comparing with the eight actual cases. Finally, we propose three propositions regarding the CoP performance measurement.

• 한국정밀공학회지
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• 제26권4호
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• pp.91-99
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• 2009

Because of both precise measurement and efficient quality control, coordinate measuring machines(CMMs) have been widely used in the industry. The purpose of this paper is to present a method to estimate the CMM measurement uncertainty using design of experiments. A factorial design is applied to carry out the performance test proposed by ISO 10360 and to investigate CMM measurement errors associated to orientation and length of the length bar. In order to assess the measurement uncertainty for the performance test, an analysis of the uncertainty components that make up the uncertainty budget has been carried out. The procedure for evaluating the uncertainty of it follows GUM ("Guide to the expression of uncertainty in measurement"). The results show that the proposed method is suitable to investigate CMM performance and determine the contribution of machine variables to measurement uncertainty.

• 산업경영시스템학회지
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• 제42권2호
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• pp.78-85
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• 2019

High variance observed in the measurement system can cause high process variation that can affect process capability badly. Therefore, measurement system analysis is closely related to process capability analysis. Generally, the evaluation for measurement system and process variance is performed separately in the industry. That is, the measurement system analysis is implemented before process monitoring, process capability and process performance analysis even though these analyses are closely related. This paper presents the effective concurrent evaluation procedure for measurement system analysis and process capability analysis using the table that contains Process Performance (Pp), Gage Repeatability & Reproducibility (%R&R) and Number of Distinct Categories (NDC). Furthermore, the long-term process capability index (Pp), which takes into account both gage variance and process variance, is used instead of the short-term process capability (Cp) considering only process variance. The long-term capability index can reflect well the relationship between the measurement system and process capability. The quality measurement and improvement guidelines by region scale are also described in detail. In conclusion, this research proposes the procedure that can execute the measurement system analysis and process capability analysis at the same time. The proposed procedure can contribute to reduction of the measurement staff's effort and to improvement of accurate evaluation.

• 한국콘텐츠학회논문지
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• 제19권5호
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• pp.115-127
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• 2019

본 연구는 지방자치단체가 수행하는 다양한 보조사업 중 장애인편의시설설치촉진사업에서 효과적이고 효율적인 성과관리 평가체계구축의 필요성과 실효성에 대해 논의하였다. 이와 함께 사회서비스 영역에서 성과평가시스템을 도입하면서 논리적 구조로 활용되는 논리모형을 적용하여 사회복지시설평가영역에 포함되지 않는 장애인편의시설설치촉진사업의 성과관리 평가지표를 개발함을 목적으로 한다. 이를 위해 문헌검토와 초점집단인터뷰를 통해 성과관리 평가지표를 개발하고 시범평가를 통해 평가지표의 타당성 및 평가용이성 분석을 실시한 후, 시범평가결과를 바탕으로 현장의견조사 및 전문가를 통한 타당성 검토를 진행하여 최종지표를 개발하였다. 최종 개발된 평가지표는 전체 8개 영역, 39개 문항으로 구성되었다. 장애인편의시설설치촉진사업 성과관리 평가체계 구축을 통해 장애인편의시설설치촉진사업 전반의 합리화를 추구하고자 하였으며, 본 연구에서 제시된 성과관리 평가지표의 개념틀과 평가접근 방식은 공공부문의 다양한 사회서비스 유형과 특성에 적합하게 활용될 수 있을 것이다.

• Industrial Engineering and Management Systems
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• 제11권1호
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• pp.54-69
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• 2012

Chan and Qi (SCM 8/3 (2003) 209) developed an innovative measurement method that aggregates performance measures in a supply chain into an overall performance index. The method is useful and makes a significant contribution to supply chain management. Nevertheless, it can be cumbersome in computation due to its highly complex algorithmic fuzzy model. In aggregating the performance information, weights used by Chan and Qi-which aim to address the imprecision of human judgments-are incompatible with weights in additive models. Furthermore, the default assumption of linearity of its scoring procedure could lead to an inaccurate assessment of the overall performance. This paper addresses these limitations by developing an alternative measurement that takes care of the above. This research integrates three different approaches to multiple criteria decision analysis (MCDA)-the multiattribute value theory (MAVT), the swing weighting method and the eigenvector procedure-to develop a comprehensive assessment of supply chain performance. One case study is presented to demonstrate the measurement of the proposed method. The performance model used in the case study relies on the Supply Chain Operations Reference (SCOR) model level 1. With this measurement method, supply chain managers can easily benchmark the performance of the whole system, and then analyze the effectiveness and efficiency of the supply chain.

• 산업경영시스템학회지
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• 제41권2호
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• pp.65-73
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• 2018

The dynamic capabilities of sensing market signals, creating new opportunities and reconfiguring resources and capabilities to new opportunities in a rapidly changing economic environment determines the competitiveness of the enterprise to create added value and survival. This study conceptualized a two-stage performance measurement framework based on the casual model of resource (input)-process-performance (output). We have developed a 'Process capability index' that reflect the dynamic capabilities factors as a key intermediary product linking resource inputs and performance outputs in enterprise performance measurement. The process capability index consists of four elements : manpower (level of human resource), operation productivity, structure and risk management. The DEA (Data Envelopment Analysis) model was applied to the developed performance indicators to analyze the branch office performance of a telecom company. Process capability efficiency (stage 1) uses resource inputs to reach a certain level of process capabilities. In performance result efficiency (stage 2), the process capabilities are used to generate sales revenues and subscribers. The two-stage DEA model derives intermediate output values that optimize the individual stages simultaneously. Some branch offices in the telecom company have focused on process capability efficiency or some other branch offices focused on performance result efficiency. Positioning map using two-stage efficiency decomposition and benchmarking can help identify the sources of inefficiencies and visualize strategic directions for performance optimization. Applications of two-stage DEA in conjunction with the case study that are meaningfully used in performance measurement areas have been scarce. In particular, this paper has the contribution to present a new performance measurement model considering the organization theory, the dynamic capabilities.

• 설비공학논문집
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• 제29권2호
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• pp.68-73
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• 2017

Recently, energy recovery ventilators (ERVs) have been installed for energy saving in many multi-residential buildings in Korea. The performance of the heat exchanger of an ERV is analyzed in this study under specific indoor and outdoor conditions in a test-cell measurement. However, the performance of the heat exchanger varies according to the indoor and outdoor condition. In this study, the performance of energy recovery of the ventilation system was therefore analyzed in actual weather conditions using field measurement. Experiments were conducted under winter conditions in a multi-residential building for 20 days. Based on the measurement results, the characteristics of sensible heat and latent heat exchange rates were analyzed.

• 한국군사과학기술학회지
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• 제11권4호
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• pp.116-123
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• 2008

In this paper we study the performance of the measurement time-delay estimation of tightly-coupled GPS/INS(Global positioning system/Inertial Navigation system) system. Generally, the heading error estimation performance of loosely-coupled GPS/INS system using GPS's Navigation Solution is poor. In the case of tightly-coupled GPS/INS system using pseudo-range and pseudo-range rate, the heading error estimation performance is better. However, the time-delay error on the measurement(pseudo-range rate) make the heading error estimation performance degraded. So that, we propose the time-delay model on the measurement and compose the time-delay estimator. And we confirm that the heading error estimation performance in the case of measurement time-delay existence is similar with the case of no-delay by Monte-Carlo simulation.