• Title/Summary/Keyword: Overseas business

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A Cross-Country Comparative Study on the Effect of Online Review Search on Purchase Satisfaction of Existing Buyers (온라인 후기 탐색이 기존 구매자의 구매 만족도에 미치는 영향의 국가 간 비교연구)

  • Qin, PengFei;Kwon, Sundong
    • Journal of Information Technology Applications and Management
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    • v.27 no.6
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    • pp.53-73
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    • 2020
  • Many prior studies have been conducted that positive reviews increase the intention to purchase. However, there are very few papers that have studied the impact of review search on purchase satisfaction. It is meaningful to study the impact of review search on purchase satisfaction as it can lead the business successfully by inducing repurchase. There is also no study of how review search have different effects on purchase satisfaction among countries. Given the growing number of cross-border e-commerce, we believe that the need for research is high because identifying these differences between countries can have a very important impact on a company's successful overseas expansion. Therefore, in this study, the impact of positive and negative review search on purchase satisfaction and the national impact were set up as a research model. In order to verify this research model, the survey was distributed to those who experienced online purchase in Korea and China, and a total of 234 copies were collected, including 125 copies in Korea, 109 copies in China, and the research model was verified using Smart-PLS structural equation analysis tools. First, positive review search has been shown to positively affect purchase satisfaction. Second, it has been shown that negative review search also has a positive effect on purchase satisfaction. Third, the impact of positive and negative review search on purchase satisfaction was different between Korea and China. While Korea is more aggressive in review search than China due to its high tendency to avoid uncertainty, China is less likely to avoid uncertainty than Korea and is more likely to rely on brand familiarity. Therefore, according to the uncertainty avoidance moderation effect the impact of positive and negative review search on purchase satisfaction was higher in Korea than in China. In this study, Shopping mall managers need to take strategic measures to maximize shopping mall performance by recognizing positive aspects of negative review search on purchase satisfaction. Companies and managers in Korea and China can establish strategies to promote product sales when companies enter the global market.

Mediating Effects of Relationship Fairness Between Franchisor's Support Service and Performance in Food Service Franchise (외식프랜차이즈 가맹본부 지원서비스와 성과간에 관계공정성의 매개효과)

  • LEE, Sang-Suk
    • The Korean Journal of Franchise Management
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    • v.10 no.2
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    • pp.19-32
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    • 2019
  • Purpose - This paper aims to investigate the mediating effects of relationship fairness factors between franchisor's support services and performance(re-contract intention) in food service franchise. More specifically, fairness was measured into distributive, procedure, interaction, and information, franchisor's support service was divided into pre-start support services (initial support services) and post-start support services (continued support services), and performance (re-contract intent) was measured using 3 items such as re-contract, contract extension, and recommendation. Research design, data, and methodology - The population for the survey is the head of franchises in the metropolitan area (Seoul/Gyeonggi), which operates a restaurant franchise, and samples included a wide range of overseas/domestic brands and regions. The survey was conducted from August 1 to September 30, 2018 through the survey agency. The survey was conducted together with a telephone interview and a direct visit by the investigator. A total of 205 questionnaires were collected and retrieved, 4 questionaires containing missing information were excluded and 201 responses were used for analysis. Results - The results shows that franchisor's initial support services have significant positive effects on procedural, interpersonal, and informational relationship fairness, and continuous support services have significant positive effects on distributive, procedural, interpersonal, and informational relationship fairness. This study also shows that informational and procedural fairness have significant positive effects on performance(re-contract intention). Finally, continuous services a significant positive effect on performance(re-contract intention). Conclusions - The results show that franchisor make a manual, and should improve fairness through regular investigation whether support services was executed as promised in the manual after franchisee operation. In addition, information fairness and procedural fairness have been shown to increase performance(re-contract intention). These results mean that the franchisor's headquarters should provide product and service support for the merchant in accordance with the manual and management policy to reduce asymmetry in information and improve procedural fairness to enhance performance(re-contract intention).

A Study on Establishment of Performance-Based Design Direction through Analysis of Expert Survey (전문가 설문조사를 통한 국내 성능위주설계 개선 방향설정에 관한 연구)

  • Jeong, Hye-Min;Hong, Won-Hwa;Son, Jong-Yeong;Jeon, Gyu-Yeob
    • Journal of the Architectural Institute of Korea Planning & Design
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    • v.34 no.2
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    • pp.23-31
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    • 2018
  • In recent years, as the development of construction technology and population increase, buildings are becoming more complex and high-rise. These large scale buildings are difficult to secure fire and evacuation safety when fire occurs. So it is necessary to prepare specific measures. According to this situation, in 2011, Republic of Korea officially launched Performance-based Design in "Fire-fighting system Installation business Act". But even 6 years passed since the enforcement, there are still faces manifold problems in the course of implementation. In order to examine the necessary improvements, in this study, I conducted interviews and questionnaires with experts, investigated the improvement items under current laws. And draw up a measures for that items. The subjects of the survey were fire-fighting officer, professional engineer fire fighting, fire protection planner and professor in Daegu. As a result of twice surveys, a total of 19 items are derived. And then compared and analyzed the criteria of overseas countries, and suggested improvement directions for final items. In addition, conducted a third questionnaire survey on the proposed improvement direction to verify the appropriateness of the alternative. The results of this study will be used as basic data to deal with the general problems of performance-based design in future, and further study on each item will be needed.

Analysis of technical environment of domestic fintech companies (국내 핀테크 기업의 기술 환경 분석)

  • Choi, Yoo-jung;Choi, Hun
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.24 no.10
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    • pp.1384-1389
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    • 2020
  • Although the fintech industry is developing rapidly around the world, the domestic development situation is rather slow compared to the speed. Therefore, the future development direction can be set by analyzing the current status of the fintech industry in order to suggest the direction of development in the domestic fintech industry. The main services provided by companies belonging to the domestic fintech industry are in the areas of remittance settlement, financial investment, asset management, crowdfunding, P2P finance, overseas remittance, fintech SI, insurtech, virtual currency, security, and authentication. It is divided into. This study identifies the main technologies used in the service and grasps the current domestic status. In addition, it analyzes the distribution of workers by each service. This study is expected to play an important role in the development of the financial industry through technical analysis of fintech companies.

Research trends in statistics for domestic and international journal using paper abstract data (초록데이터를 활용한 국내외 통계학 분야 연구동향)

  • Yang, Jong-Hoon;Kwak, Il-Youp
    • The Korean Journal of Applied Statistics
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    • v.34 no.2
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    • pp.267-278
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    • 2021
  • As time goes by, the amount of data is increasing regardless of government, business, domestic or overseas. Accordingly, research on big data is increasing in academia. Statistics is one of the major disciplines of big data research, and it will be interesting to understand the research trend of statistics through big data in the growing number of papers in statistics. In this study, we analyzed what studies are being conducted through abstract data of statistical papers in Korea and abroad. Research trends in domestic and international were analyzed through the frequency of keyword data of the papers, and the relationship between the keywords was visualized through the Word Embedding method. In addition to the keywords selected by the authors, words that are importantly used in statistical papers selected through Textrank were also visualized. Lastly, 10 topics were investigated by applying the LDA technique to the abstract data. Through the analysis of each topic, we investigated which research topics are frequently studied and which words are used importantly.

The Effect of International Diversification on Dividend Payout ratio and Dividend Yield Rate (국제적 다각화가 배당성향 및 배당수익률에 미치는 효과 분석)

  • Choi, Yu-Jeong;Lim, Jae-Hwan
    • Journal of the Korea Convergence Society
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    • v.11 no.12
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    • pp.187-197
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    • 2020
  • In this study, how international diversification of domestic companies increases corporate profits and increases the dividend income of paid-in capital investors, who provided the basis for corporate business activities in the process of distributing profits. I tried to find out if it had an effect. An empirical analysis was conducted using a fixed-effect model for companies with settlements at the end of December listed on the domestic securities market from 2011 to 2018. It was confirmed that the higher the level of international diversification of individual companies, the higher the company's dividend payout ratio and dividend yield. This means that companies can steadily expand corporate profits and dividend yield of shareholders by securing new overseas markets through international diversification, it can be seen that a company's international diversification strategy can contribute to the increase of corporate value by increasing the company's dividend payout ratio by increasing dividendable profit.

The Effect of Field Managers' Authentic Leadership on Foreign Workers' Trust, Work Engagement, and Turnover Intention -Focusing on Filipino Workers in South Korea- (현장관리자의 진성리더십이 외국인 근로자의 신뢰, 직무열의, 및 이직의도에 미치는 영향 -국내기업의 필리핀 근로자를 중심으로-)

  • Dulnuan, Ella Mae;Kim, Hae Ryong;Wang, Jue
    • Journal of Digital Convergence
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    • v.18 no.12
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    • pp.159-170
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    • 2020
  • With increasing international labour in Korea, the perspective of foreign workers' maintenance and changes of origin while living and working overseas provides a new angle for leadership research. For the purpose to investigate the effect of leadership on the group of foreign workers, this study targeted Filipino workers in U and G city and explored whether authentic leadership predicts foreign workers' work engagement and retainment through the potential intervening effect of interpersonal trust. The empirical study utilized SPSS, and results proved that authentic leadership has no significant relationship to foreign Filipino workers' work engagement directly, but authentic leadership showed a negative effect on Filipino workers' turnover intention. The full mediation effect of interpersonal trust proves the value and importance of establishing trust relationships in retaining foreign workers.

Development of Business and Performance Record Standard Template for Rail Infrastructure BIM Performance Management (철도인프라 BIM 성과관리를 위한 업무 및 성과기록 표준 템플릿 개발)

  • Shin, Min-Ho;Kim, Hwan-Yong;Choi, Young-Woo;Han, Sang-Cheon
    • Journal of KIBIM
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    • v.10 no.4
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    • pp.50-59
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    • 2020
  • Recently, the government has actively promoted the introduction of BIM at the national level to improve the efficiency and productivity of the construction industry, and private interest in the application of BIM has also increased. However, despite the large amount of references and information, not much research has been done in quantitative ways to accurately measure the performance of BIM projects. The purpose of this study is to review performance measurement cases using ROI, investment effect analysis, and queue model analysis using domestic and overseas BIM guideline research and to present standard templates that can quantitatively measure BIM performance records according to domestic conditions based on this. Performance measurement trends and cases according to the application of BIM were analyzed, and nine quantification elements were derived from this, and based on this, a performance measurement data collection template at the BIM life cycle stage was prepared. Detailed items and contents were prepared for the nine quantification elements, and the final template consisted of a total of 43 questions, divided into the entire stage (15), the beginning (8), the middle (8), and the latter (12) areas. It is expected that by using the standard template of railway BIM performance records developed in this study, the BIM design stage will be diagnosed and the deficiencies will be supplemented, which will be the basic data for measuring actual quantitative performance in all life cycle performance of future BIM projects.

Development of a Cloud-Based Infrastructure Engineering Design Platform Prototype (클라우드 기반의 인프라 엔지니어링 설계 플랫폼 프로토타입 개발)

  • Cho, Myung-Hwan;Pyo, Kil Seop;Youn, Seung Wook;Jung, Nahm-Chung
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.42 no.4
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    • pp.559-569
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    • 2022
  • Infrastructure engineering is a field that supports construction (assembly) as a representative industry that creates high added value and jobs by combining science and technology with knowledge, though its importance is underestimated. According to a report from the Ministry of Land, Infrastructure and Transport (Korea), the value-added rate (65.3%) of the engineering industry and the employment inducement coefficient (14 employees per billion won) are three times higher than in manufacturing. In particular,the forward value chain (such as project management and basic design) accounts for less than 10~15% of the total project cost but determines the overall price and quality of the infrastructure facilities. In this study, a work break-down system, design support module and database development method for road design projects for design platform development is presented. Based on the presented development method, a cloud-based infrastructure design platform's prototype is developed. The developed infrastructure engineering platform is expected to provide a web-based design work environment without time/space restrictions and greatly contribute to winning overseas business orders and securing competitiveness.

Effects of Market Diversity on Performance of Exporting Companies: An Inverted U-shaped Relationship

  • Lee, Jungeun;Kim, Chang-Bong;Lee, Dong-Jun
    • Journal of Korea Trade
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    • v.24 no.8
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    • pp.121-132
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    • 2020
  • Purpose - The principle aim of this study is to further investigate the relationship between market diversity and export performance. We examine the benefits and costs of geographic market diversity regarding the number of countries exported to by firms on their export performance. Based on the financial risk reduction model and the entry costs model, we propose a way to incorporate the costs and benefits aspects of market diversity. Design/methodology - To empirically investigate our research question, the curvilinear relationship between market diversity and export performance, we built a secondary panel data set between 2015 and 2019, containing 17,863 observations of Korean exporting companies. A generalized least squares panel estimator with fixed effects was employed to test the hypothesis, and the statistical package, Stata 14, was used. Findings - Our main findings are as follows: As market diversity increases, export performance increases because exporters can diversify and reduce financial risks in export markets. However, the relationship between the two does not grow. As it peaks, the entry costs increase due to the high market diversity, thereby outweighing the benefits, leading, eventually to decrease in the export performance. Consequently, there is an inverted U-shaped relationship between market diversity and export performance. Originality/value - In the export and trade literature, the impact of market diversity on export performance has not been addressed yet, despite the importance of this subject. Many scholars have assumed a positive linear relationship between the two, considering only the decrease in market risks as the number of overseas markets increases, without examining the increase in the entry and management costs. Therefore, our study contributes by providing a new perspective for analyzing the characteristics and outcomes of market diversity.