• 제목/요약/키워드: Outcomes Measurement

검색결과 287건 처리시간 0.024초

창조경영 수준 진단 시스템 개발에 관한 연구 (A Study on the Development of Creative Management Measurement Systems)

  • 김상수;김영천
    • 지식경영연구
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    • 제14권2호
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    • pp.1-24
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    • 2013
  • With rapid changes in technology and global competition, the success of many companies has become progressively more dependent on their ability to bring unique products, services, and business models to market. Therefore, many companies have tried to use creativity to all over the management activities and the concept of creative management is emerging. Creative management is a new but rapidly growing research area. But there have been few studies on this topic. In this paper, we developed the framework for measuring Creative Management levels of a company. The contribution of this paper is the following. First, we suggested a systematic measurement tool for creative management level focused on the management capability, business process and outcomes. Secondly, the creative measurement system developed in this paper can support companies to implement creative management as a guideline for adopting creative management.

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업적기준 통제시스템에 관한 연구 (Study on the Control System Based on Results Measurement)

  • 정신작;손병기
    • 수산경영론집
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    • 제28권1호
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    • pp.85-117
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    • 1997
  • This paper is focused on management control system. From a management control perspective, strategies should be viewed as useful, but not absolutely necessary, guides to the proper design of an MCS. When strategies are formulated more clearly, more control alternatives become feasible and it becomes easier to implement each form of management control effectively. The common and important category of controls are action controls, personnel and cultural controls, and results controls. Action controls involves ensuring that employees perform(or do not perform) certain actions that are known to be beneficial(or harmful) to the organization. Personnel and cultural controls take steps to ensure that employees will control each others' behaviors. Results controls involve rewarding individuals(and sometimes groups of individuals) for generating good outcomes or punishing them for poor outcomes. The results controls of ROI-type measure cause to make managers excessively short- term oriented, or myopic. When managers' orientations to the short - term become excessive -when the management are more concerned with short-term profit than entity value-the managers are said to be myopic. We car, solve myopic problem by introducing AR(abnormal return), near-perfect indicators of value creation. The results - control ideal would be to hold all employees accountable for the wealth they individually create(or destroy) for the owners of the entities in which they work. This ideal is approachable for top management of publicly traded corporations because for these organizations, the wealth created(returns to shareholders) can be measured directly for any period(such as a year, a quarter, or a month) as the measurement period pin(or minus) the change in the market value of the stock.

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연구개발 사업화 성과 평가 : DEA 기반 3단계 R&BD 성과 모형 (Performance Evaluation of R&D Commercialization : A DEA-Based Three-Stage Model of R&BD Performance)

  • 전익진;이학연
    • 대한산업공학회지
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    • 제41권5호
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    • pp.425-438
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    • 2015
  • This study proposes a three-stage model of R&BD performance which captures commercialization outcomes as well as conventional R&D performance. The model is composed of three factors : inputs (R&D budgets and researchers), outputs (patents and papers), and outcomes (technical fees, products sales, and cost savings). Three stages are defined for each transformation process between the three factors : efficiency stage from input to output (stage 1), effectiveness stage from output to outcome (stage 2), and productivity stage from input to outcome (stage 3). The performance of each stage is measured by data envelopment analysis (DEA). DEA is a non-parametric efficiency measurement technique that has widely been used in R&D performance measurement. We measure the performance of 171 projects of 6 public R&BD programs managed by Seoul Business Agency using the proposed three-stage model. In order to provide a balanced and holistic view of R&BD performance, the R&BD performance map is also constructed based on performance of efficiency and productivity stages.

간호사 보수교육 프로그램 평가도구 개발 (Development of the Program Evaluation Measurement of Continuing Nursing Education Programs)

  • 조미영;김미영
    • 대한간호학회지
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    • 제43권2호
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    • pp.236-246
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    • 2013
  • Purpose: This study was done to develop a measurement tool for evaluation of continuing nursing education programs and to verify its validity for effective management and quality of education programs. Methods: The draft of the evaluation measurement was developed from consultation with professionals, focus group interviews targeting groups of nurses, and individual interviews with education program planners. After 6 professionals examined content validity, 46 items were retained. A pilotsurvey was conducted to confirm the time required to complete the questionnaire and the level of understanding of general content and each item in the questionnaire. Construct validity was verified through exploratory factor analysis of data from a survey with 44 items completed by 452 nurses and 59 education program planners. Results: The final evaluation measurement for continuing nursing education programs consisted of 6 evaluation factors and 36 evaluation items. The 6 evaluation factors included identifying program goals and target groups, program planning, performance, operation and management, program outcomes, and program effectiveness. Conclusion: The evaluation measurement for continuing nursing education programs developed in this study is considered suitable to utilize as an evaluation measurement of the quality of continuing education programs for nurses.

교원의 원격연수프로그램 성과측정 도구개발 (Development of a Scale for Measuring Learning Outcomes in a Distance Teacher Training Program)

  • 주영주;임규연;임유진;하영자
    • 컴퓨터교육학회논문지
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    • 제17권2호
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    • pp.53-64
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    • 2014
  • 본 연구는 교원 원격연수프로그램의 성과를 측정할 수 있는 요인을 탐색하고 프로그램을 평가할 수 있는 측정도구를 개발하여 양호도를 검증하는데 목적을 두었다. 이를 위해 원격연수프로그램 성과측정과 관련한 문헌고찰과 10명의 교원연수 및 교육공학 전문가의 검토를 거쳐 44개의 예비문항을 개발하였다. 설문의 표본은 중앙교육연수원에서 원격연수프로그램을 수강하는 교원을 대상으로 설문을 실시하였으며 1차 설문에서 수집된 205명의 최종데이터를 토대로 탐색적 요인분석을 실시하여 7개의 요인을 추출하였다. 이를 바탕으로 2차 설문에서 얻어진 293명의 응답자로부터 확인적 요인분석을 실시하였고 측정모형의 적합도 및 신뢰도를 확인하였다. 본 연구의 결과를 통해 시스템품질, 콘텐츠품질, 서비스품질, 사용, 성과, 만족도, 전이로 총 7개의 요인과 34개의 문항으로 구성된 교원 원격연수프로그램의 성과 측정도구를 최종적으로 확정하였다.

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로직모델 기반 평가 프레임워크를 이용한 공공도서관 어린이 독서 프로그램 성과 측정 연구 (A Study on the Outcomes Measurement of a Public Library's Reading Program for Children Using the Evaluation Framework Based-on the Logic Model)

  • 한상우;박성재
    • 정보관리학회지
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    • 제35권3호
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    • pp.271-286
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    • 2018
  • 본 연구는 공공도서관에서 운영하는 프로그램의 성과를 로직모델을 기반으로 개발된 평가 프레임워크를 적용하여 측정하고자 하였다. 성과 측정을 위해 서울 소재 한 공공도서관에서 운영하는 여러 프로그램 중 어린이 독서 프로그램을 선정하였다. 성과 측정 과정은 어린이 독서 프로그램의 계획, 진행, 평가 등의 업무과정 일체를 분석하여 로직 모델을 구현하였으며 이에 의거하여 예상되는 성과를 측정하였다. 데이터는 KOLAS를 통해 회원정보, 서지정보, 대출정보 등을 수집하였고, 프로그램 운영 현황에 대한 데이터는 프로그램 진행 후 작성된 보고서에서 추출하였다. 측정 결과 어린이 독서 프로그램에 참여한 회원들의 대출빈도가 상승하였고, 프로그램의 주제에 따라 대출 장서의 주제가 변화하는 것을 볼 수 있었다. 본 연구를 통해 독서 프로그램이 갖는 효과와 의미를 확인할 수 있었으며, 성과평가가 도서관에서 운영하는 타 프로그램 및 도서관 업무 등의 효과성을 측정하는데 유용한 도구가 될 수 있음을 보여주었다.

An Exploratory Study on the Balanced Scorecard Model of Social Enterprise

  • Lee, Yoeng-Taak;Moon, Jae-Young
    • International Journal of Quality Innovation
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    • 제9권2호
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    • pp.11-30
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    • 2008
  • The purpose of this study is to develop BSC model of social enterprise. Performance analysis tool of BSC have been brought over from the business world, designed and created from the perspectives of profit-based businesses. The BSC is a strategic performance measurement and management tool designed for the private sector acting as a communication/information and learning system, to measure 'where we are now' and 'where to aim for next'. It prescribes a plan for translating 'vision' and 'strategy' into concrete action across four perspectives at different stages, depending on the business. These perspectives are 'financial', 'customer', 'internal processes' and 'learning and growth', each of which is connected by cause-and-effect relationships that reflect the firm's strategy. Social aims of social enterprise are to accomplish desired outcomes which are to employ vulnerable people and to provide social services. The measurement factors of financial perspective are stable funding, efficiency of budgeting, stakeholders' financial supports, and trade profit. The measurement factors of customer perspective are government, social service users, employees, local communities, sup plier, social activity company, and partnership with external organizations. The measurement factors of internal process perspective are organizational culture, organizational structure/management, internal/external communication, quality of products and services, information sharing. The measurement factors of learning and growth perspective are training and development, management participation, knowledge sharing, leadership of CEO and manager, and learning culture.

항공서비스전공 대학생의 디지털 리터러시 역량이 학습몰입, 학습만족, 학습성과에 미치는 영향에 관한 연구 (A Study on the Effect of Digital Literacy Competency on Learning Flow Earning Satisfaction and Learning Outcomes of College Students Majoring in Aviation Service)

  • 김하영
    • 한국항공운항학회지
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    • 제30권3호
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    • pp.38-53
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    • 2022
  • Recently, the acquisition and production of information using digital tools and the creation of new knowledge are emphasized as important educational elements. Therefore, in this study, the effect of learning achievement according to the digital literacy level of college students was analyzed. For the analysis, a questionnaire is conducted with college students majoring in aviation services attending universities in Seoul Capital Area and Chungcheong area. To verify the hypothesis of the study, demographic characteristics are identified based on the questionnaire, reliability and validity of measurement items are verified, and structural equation model analysis is performed to verify the hypothesis. The analysis results are as follows. First, among the sub-factors of digital literacy competency of college students majoring in aviation service, 'technology use' is found to have a positive effect on 'cognitive flow' and 'emotional flow' of learning flow except 'behavioral flow'. Second, among the sub-factors of digital literacy competency, 'self-learning' is found to have a positive effect on 'cognitive flow', 'emotional flow', and 'behavioral flow' in learning flow. Third, the sub-factors of learning flow, 'cognitive flow', 'emotional flow', and 'behavioral flow' have a positive effect on 'learning satisfaction'. Fourth, 'learning satisfaction' is found to have a positive effect on 'learning outcomes'. Based on the research results, practical support measures and strategies for educational success are presented.

간호교육 성과 측정 도구의 탐색 (Exploratory Study on Scales of Nursing Education Outcome)

  • 이향련;오가실;안양희;이숙자;김인자
    • 동서간호학연구지
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    • 제16권1호
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    • pp.53-60
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    • 2010
  • Purpose: The purpose of this study was to identify and evaluate outcome measurement scales of nursing education such as communication, professionalism, leadership, and critical thinking. Methods: A methodological study design was used to evaluate the reliability and validity of the scales. Survey was done to the students (n=407) enrolled in baccalaureate nursing schools. Using convenience sampling method, we tried to include all grades of students. Internal consistency, convergent validity and group comparison were used to evaluate the reliability and validity of the scales. Results: All scales were reliable and valid. Only convergent validity of the scale to measure critical thinking was relatively low. It suggested that critical thinking skill and disposition might be measured separately. Also it was inefficient to measure the nursing education outcomes with separate scales. Conclusions: It is recommended to develop a new integrative scale to measure nursing education outcomes. Also it is necessary to set the norm of nursing students to evaluate nursing education outcomes for the quality control of nursing education.

항공서비스전공 대학생의 눈치인식이 대인관계능력, 학습성과에 미치는 영향에 관한 연구 (A Study on the Impact of Nunchi on Interpersonal Skills and Learning Outcomes of College Students Majoring in Aviation Service)

  • 김하영
    • 한국항공운항학회지
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    • 제32권1호
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    • pp.109-121
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    • 2024
  • The college age is an important developmental stage for achieving personal growth through interaction with people. In this study, we analyze the impact of the level of nunchi awareness on the interpersonal skills and learning outcomes of college students majoring in aviation services. For analysis, a survey is conducted targeting college students majoring in aviation services attending universities in the metropolitan and Chungcheong areas. To test the research hypothesis, demographic characteristics are identified based on the questionnaire, the reliability and validity of the measurement items were verified, and structural equation model analysis was performed to verify the hypothesis. The analysis results are as follows. First, nunchi behavior, which is a sub-factor of nunchi recognition among college students in the Department of Aviation Service, is found to have a positive (+) effect on temperament of others, communication, and relationship promotion of interpersonal skills. However, the significance of the influence relationship between nunchi perception factors and interpersonal skills is not confirmed. Second, among the sub-factors of interpersonal skills, only temperament with others and communication are found to have a positive effect on major commitment. Based on the research results, we aim to present practical strategies for designing effective major learning and developing competencies related to the work environment.