• 제목/요약/키워드: Out-reach service

검색결과 63건 처리시간 0.024초

의료기관 모바일 서비스 이용자의 직무성과에 관한 연구 : 개인특성과 직무-기술 적합 모형을 중심으로 (A Study on the Task Performance of Mobile Service Users in Medical Institute: Emphasis on Individual Characteristics and Task-Technology Fit(TTF) Model)

  • 이건창;김진성
    • 산업공학
    • /
    • 제17권3호
    • /
    • pp.314-329
    • /
    • 2004
  • The rapid growth of investments in mobile service to reach a large and growing body of customers, coupled with low communication costs, has made user acceptance an increasingly critical management issue. The study draws upon the task-technology fit (TTF) model as its theoretical basis and its empirical findings to pragmatically explain the key factors that affect the performance and user acceptance of mobile service in medical field. A total of 110 usable responses were obtained. The findings indicate that the task, technology, and individual user characteristics positively affect task-technology fit and mobile service usage. The task-technology fit and mobile service usage are the dominant factors that affect mobile service performance. The result points out the importance of the fit between technologies and users' tasks in achieving individual performance impact from mobile service in medical arena.

할인점 서비스 회복과정의 공정성 지각이 고객만족과 재구매 의도에 미치는 영향 (The Effect of Perceived Justice on Customer Satisfaction and Repuchase Intention in the Discount Stores Service Recovery)

  • 김용한;배무언
    • 유통과학연구
    • /
    • 제3권1호
    • /
    • pp.23-42
    • /
    • 2005
  • The service offer expectation and the desire of customers to a large-sized rate influence store also increase as a result of such environmental change. the counter where research of a book was upgraded from differentiation pursuit by competition between business condition in business condition in the case of the domestic rate influence store which has put the focus on service strengthening The work shrine which cannot reach here the competition predominance in the domestic market it will be hard coming to secure, when environmental change of inside large-sized rate influence store industry is taken into consideration The research which tried to receive customer service failure recovery carried out actual proof analysis in the influence to which fair nature lateness of a customer attains to the re-purchase intention to this store of customer satisfaction and future by service recovery process for an object in the customer who held service failure recovery experience in the domestic large-sized rate influence store.

  • PDF

LibQUAL+를 적용한 공공도서관 서비스 품질 평가에 관한 연구 - 서울시 소재 민간위탁 공공도서관을 중심으로 - (A Study on the Service Quality Evaluation of Public Libraries by the Use of LibQUAL+: The Case of Public Libraries in Seoul that Contracting Out to Private Sector)

  • 류주현;이상복
    • 한국비블리아학회지
    • /
    • 제23권2호
    • /
    • pp.271-294
    • /
    • 2012
  • 본 연구는 LibQUAL+를 적용하여 공공도서관 운영주체에 따른 서비스 품질을 평가하고, 그 차이를 비교 분석함으로써 도출된 문제점에 대한 개선방안을 모색하고자 하였다. 서울시 소재 민간위탁 공공도서관 중 운영주체 유형에 따라 공단, 문화원, 재단, 대학교로 분류하여 각각에 속한 1개관씩을 선정, 총 4개관을 대상으로 설문조사를 시행하였으며, LibQUAL+의 '서비스 영향력', '정보 제어', '도서관 장소' 요인을 구성하는 22개 항목에 대해 '최소 서비스 수준', '희망 서비스 수준', '인식된 서비스 수준'을 9점 리커트 척도로 측정하였다. 그 결과 전체 표본도서관의 서비스에 대해 이용자들이 기대하는 최소 서비스 수준은 만족시키고 있으나 희망 서비스 수준에는 이르지 못하는 것으로 나타났다. 따라서 민간위탁 공공도서관은 이용자의 다양한 정보요구와 도서관의 환경변화에 적극적으로 대처하고, 지속적인 평가와 개선을 통하여 우수한 서비스를 제공할 수 있도록 노력해야 한다.

A Mechanism for Configurable Network Service Chaining and Its Implementation

  • Xiong, Gang;Hu, Yuxiang;Lan, Julong;Cheng, Guozhen
    • KSII Transactions on Internet and Information Systems (TIIS)
    • /
    • 제10권8호
    • /
    • pp.3701-3727
    • /
    • 2016
  • Recently Service Function Chaining (SFC) is promising to innovate the network service mode in modern networks. However, a feasible implementation of SFC is still difficult due to the need to achieve functional equivalence with traditional modes without sacrificing performance or increasing network complexity. In this paper, we present a configurable network service chaining (CNSC) mechanism to provide services for network traffics in a flexible and optimal way. Firstly, we formulate the problem of network service chaining and design an effective service chain construction framework based on integrating software-defined networking (SDN) with network functions virtualization (NFV). Then, we model the service path computation problem as an integer liner optimization problem and propose an algorithm named SPCM to cooperatively combine service function instances with a network utility maximum policy. In the procedure of SPCM, we achieve the service node mapping by defining a service capacity matrix for substrate nodes, and work out the optimal link mapping policies with segment routing. Finally, the simulation results indicate that the average request acceptance ratio and resources utilization ratio can reach above 85% and 75% by our SPCM algorithm, respectively. Upon the prototype system, it is demonstrated that CNSC outperforms other approaches and can provide flexible and scalable network services.

우리나라 지역약국 약료서비스의 접근성 현황 (Accessibility of Community Pharmacy-Based Pharmaceutical Care Service in Korea)

  • 송종경;유봉규
    • 한국임상약학회지
    • /
    • 제24권4호
    • /
    • pp.282-287
    • /
    • 2014
  • Objective: Objective of this study was to investigate community pharmacy-based pharmaceutical care accessibility in Korea. Survey on the current pharmaceutical care service provision was performed by PM2000 XE, a real-time pharmacy manager program, operated by Korea Pharmaceutical Information Center beginning November 4, 2013 until December 6, 2013 towards all community pharmacies throughout the nation which use the program. Method: The survey questionnaire consisted of four sections: pharmacy type, time-based accessibility, item-based accessibility, and spatial accessibility for non-prescription drugs. Results: Number of pharmacy responded to the survey was 331, and size of the responding pharmacy was mostly medium-scale (66.47%) with 30-99 prescription fillings a day. Proportion of pharmacy with opening hour of 12 hours or longer was only 53.77% and it was less than 25% during saturdays and holidays. Item-based accessibility was generally acceptable for prescription and non-prescription drugs, medical devices, and health supplements. However, spatial accessibility for non-prescription drugs was problematic because only one quarter of the drugs was displayed over the counter, and most of the drugs were behind the counter so that customers could not reach out. Conclusion: Based on the survey result, current situation for accessibility of pharmaceutical care service in Korea is concluded inadequate and therefore needs multidimensional efforts to improve accessibility of the service at national level such as Korea Pharmaceutical Association and Ministry of Health and Welfare.

고속철도 차륜답면의 마모 특성에 관한 연구 (A Study on the Wear Characteristics of Wheel Profile for High Speed Rolling-stock)

  • 허현무;유원희
    • 한국철도학회논문집
    • /
    • 제8권5호
    • /
    • pp.477-482
    • /
    • 2005
  • Through a year's commercial operation, Korea High Speed Railway has solved defectives from several breakages at the beginning and is going into the stage of stable operation. Among issues, wheel wear becomes a matter of primary concerns in view of vehicle's stability and maintenance. It was understood as above that wear status has been improved in the test by which railway system including vehicles and tracks was stabilized during a year's commercial operation, comparing to that with excessive wear in the trial operation prior to opening to the public. To make out wheel's wear status and characteristics of equivalent conicity at present when the service has been introduced a year ago and the average cumulative mileage of vehicles reach almost 500,000km, wheel's wear types were analyzed with the current vehicles in service.

신체억제대에 대한 일반인의 인식, 태도, 지식 및 교육경험과 교육요구도 조사 (Recognition, attitudes, knowledge, education experience, and education demand regarding physical restraint among laypersons)

  • 한다연;김철태
    • 한국응급구조학회지
    • /
    • 제22권2호
    • /
    • pp.7-22
    • /
    • 2018
  • Purpose: This study aimed to investigate recognition, attitudes, knowledge, education experience, and education demand regarding physical restraint among laypersons. Methods: A self-reported questionnaire was completed by 105 randomly recruited laypersons in D city. Excluding 2 incomplete answers, 103 data were analyzed by frequency analysis, t-test, ANOVA, and chi-square test using SPSS 23.0. Results: Laypersons' recognition of physical restraints was rated at 3.37 out of 5 points, and showed a positive perspective. Knowledge on physical restraints was rated at 13.68 out of 18 points and was affected by age and education level (F = 2.845, p = .028)(F = 3.126, p = .029) A majority of the participants had no education on physical restraints. Nevertheless, participants showed intention to receive education in physical restraint to reach further understanding. Conclusion: Education on physical restraints is necessary for lay persons. However, there were education limits for people living in modern times. As an intervention addressing this problem, observing videos on the internet is recommended. Moreover, for advertising/educational purposes, accessing the internet and using smart-phone applications are suggested.

자체기동 보조서비스의 가치평가 산정 방안 (An Approach to Assessment of the Value of Black Start Service)

  • 이정호;오태규;강동주;옥기열
    • 전기학회논문지
    • /
    • 제58권2호
    • /
    • pp.256-263
    • /
    • 2009
  • For the power system to keep in a stable operating state, sufficient ancillary services must be available to respond to credible contingency events and return the power system to a satisfactory operating state in the case of contingencies as well as blackout events within specified predefined limits. The logical and reasonable bases of valuing and pricing the ancillary services are required to reach the common ground among market participants. The total amount of black start service transactions is quite small compared to the total ancillary service transactions as well as energy market transactions. Black start services must be provided as one of the ancillary services in the deregulated electricity market. In order to procure and remunerate black start services, it is necessary to quantify the value of the black start sources within the power system. In this paper, an approach to assess the value of the black start service is presented based on the cost-of-service solution. Financial simulation of the influence on market participants for the proposed approach on the service is carried out. The cost of the black start service is allocated in accordance with the principle of "causer pays", and the cost is shared by the producers and consumers equally that created the requirement for the service. Under the present electricity market, the mechanism to recover the cost is not implemented, a new approach to the ancillary services to provide incentive for the service providers has to be studied in the near future.

파목신 캅셀(아목시실린 500 mg)에 대한 곰실린 캅셀의 생물학적동등성 (Bioequivalence of GomcillinTM Capsule to FamoxinTM Capsule (Amoxicillin 500 mg))

  • 이윤영;최미희;이경률;이희주
    • Journal of Pharmaceutical Investigation
    • /
    • 제34권4호
    • /
    • pp.311-317
    • /
    • 2004
  • A bioequivalence study of $Gomcillin^{TM}$ capsules (DAEWOONG Pharmaceutical Co., Korea) to $Famoxin^{TM}$ capsules (Dong Wha Pharm. Ind. Co., Korea) was conducted according to the guideline of Korea Food and Drug Administration (KFDA). Twenty four healthy male Korean volunteers received each medicine at the amoxicillin dose of 500 mg in a $2{\times}2$ crossover study. There was a one-week wash out period between the doses. Plasma concentrations of amoxicillin were monitored by a high-performance liquid chromatography for over a period of 8 hours after the administration. $AUC_t$ (the area under the plasma concentration-time curve from time zero to 8 hr) was calculated by the linear trapezoidal rule method. $C_{max}$ (maximum plasma drug concentration) and $T_{max}$ (time to reach $C_{max}$) were compiled from the plasma concentration-time data. Analysis of variance was carried out using logarithmically transformed $AUC_t$ and $C_{max}$. No significant sequence effect was found for all of the bioavailability parameters indicating that the crossover design was properly performed. The 90% confidence intervals of the $AUC_t$ ratio and the $C_{max}$ ratio for $Gomcillin^{TM}/Famoxin^{TM}$ were $log0.91\;{\sim}\;log1.03$ and $;log0.93\;{\sim}\;log1.10$, respectively. These values were within the acceptable bioequivalence intervals of $log0.80\;{\sim}\;log1.25$. Thus, our study demonstrated the bioequivalence of $Gomcillin^{TM}$ and $Famoxin^{TM}$ with respect to the rate and extent of absorption.

AIS의 전도성능 평가에 관한 연구 (A Study on Conductivity Evaluation of AIS Electromagnetic Wave)

  • 박계각;정재용;이주환;서기열
    • 해양환경안전학회:학술대회논문집
    • /
    • 해양환경안전학회 2005년도 춘계학술발표회
    • /
    • pp.129-134
    • /
    • 2005
  • 현재 AIS는 운영관리 측면에서 높은 효율성과 안전성이 요구되고 있고, 서비스 범위 측면에서도 AIS 송수신기의 전도 성능 평가를 통한 음영구역의 최소화가 필요한 시점이다. 따라서 본 논문에서는 AIS의 전도성능 평가를 통한 기지국 전파도달 범위 및 음영구역을 분석한다. 먼저, AIS 전파의 특성을 분석하고, 특성에 따른 전파의 도달범위 분석방안을 수립한다. 그리고 실제 수집한 데이터를 기후 및 지형요소에 따라 분석하여, 전국22개 기지국의 서비스지역 및 음영지역을 도출한다. 마지막으로 AIS전파의 전도 성능 분석결과 및 문제점을 요약하고 개선방안을 제시한다.

  • PDF