• 제목/요약/키워드: Organizational support for new technology

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Employee Resistance in the Context of Information Systems Implementation : An Organizational Support Perspective

  • Lee, Jung Seung;Lee, Jeonghoon
    • Journal of Information Technology Applications and Management
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    • 제23권2호
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    • pp.1-10
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    • 2016
  • When implementing a new information system, the success has been infrequent even though implementing a new IS can bring about various benefits to organizations. Employee resistance has been identified as a critical reason for such failure of implementing and operating a new IS. The vital role of orgazniational support with employee personality traits (e.g., tolerance for ambiguity and openness to expeirence) to reduce employee resistance has been missing when explaining to the failure of impleneting a new IS. The purpose of this study was to test a research model regarding employee resistnace, investigating the relationship bewteen organizational support and employee personality traits in that how organizational support influences employee resistance and also how employee personality traits (e.g., tolerance for ambiguity and openness to expeirence) interact with organizational support to decrease employee resistance the most. The results of this study supported our hypotheses and theoretical and practical implications are discussed.

THE FIT BETWEEN NEW PRODUCT STRATEGY AND VALUE CHAIN STRATEGY : A SYSTEM DYNAMICS PERSPECTIVE

  • Heungshik Oh;Kim, Bowon
    • 한국시뮬레이션학회:학술대회논문집
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    • 한국시뮬레이션학회 2001년도 The Seoul International Simulation Conference
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    • pp.37-43
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    • 2001
  • New product development has been a key element fur organizational evolution. The bulk of research about new product strategy has focused solely on new product development function itself. This paper investigates cross-functional elements in new product development. More specifically, we suggest that there must exist a fit between new product strategy and value chain strategy. It means that, in order to support new product development activity, there must exist a relevant value chain strategy. We consider three types of integration - internal integration, customer integration, and supplier integration - as strategic elements of value chain strategy. For the case of new product strategy, we consider market newness and product technology unfamiliarity as strategic elements. We also consider two types of learning characteristic, i.e., \\\"fast-adaptive learning\\\" and \\\"slow-adaptive leaning\\\" as control factor. Learning characteristic represents firms organizational capability related with organizational learning. For example, fur fast-adaptive learning case, the effect of integration appears early in time. System dynamics simulation is employed to verify our research framework. The results exhibit that there must exist cross-functional relationships between value chain strategy and new product strategy in order to shorten total development time.al development time.

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Impact of Organizational Learning Culture on Job Satisfaction and Organizational Commitment: A Structural Equation Modeling Approach

  • LIM, Taejo
    • Educational Technology International
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    • 제6권2호
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    • pp.43-58
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    • 2005
  • The purpose of this study was to investigate the impact of organizational learning culture on job satisfaction and organizational commitment. Two streams of scholarly work have provided the theoretical foundations for this study. The first stream comes from the literature on learning organization. The second stream of the theoretical foundation comes from an extensive literature on attitude-intention-behavior relationships. In addition, this study was tested three alternative models. Alternative model 1 employed job satisfaction as the mediating commitments variable between learning culture and organizational commitment. Alternative model 2 used organizational commitment as the mediating variable between learning culture and job satisfaction. Finally, alternative model 3 specified a direct impact of learning culture on both job satisfaction and organizational commitment, and reciprocal linkages between these two variables. The results of this study support the hypothesized relations among an organization's learning culture, job satisfaction, and organizational commitment. The findings of this study are various congruent with a widely accepted hypothesis that job satisfaction serves as an appraisal function in evaluating various work environments and determining emotional responses such as organizational commitment. Organizational learning culture is one of the important factors that organizations cannot overlook. Therefore, the findings of this study provide a new direction for researchers seeking to explain the complex relations among these central organizational variables.

The Evaluation Model for Interior Design Organizational Technology Integration: The quality of the design aid and economic evidence and factors

  • Choi, Seung-Pok
    • International Journal of Contents
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    • 제8권2호
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    • pp.67-74
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    • 2012
  • Technological substitution is the process by which a radical technology replaces the dominant technology in an industry. The processes of diffusion and substitution have been modeled extensively (Technology & innovation, 2010). However, the formulation of classical quantitative models encompasses only part of the theoretical space. These models impose many simplified constraints to the achievement of analytical resolution. The interior design organization needs to establish a set of technical system requirements by describing the scope of the accessibility needs of the organization against current technology use. Because of complicated design resources and ongoing advances in design technologies, design systems face the challenge of prioritizing new technologies for supporting. The problem is small design organization administration often displays a lack of concern toward the evaluation of technology integration. In this paper, I will identify the influence of a design organization's technology, and predict how future technology will inform, support, and potentially hinder productivity, culture, and work satisfaction within a design organization in the industry. In addition, I will use current design organizational behavior and leadership models to support my predictions. Finally, I will examine a proven approach to assist designers with evaluating technology integration in interior design organization. The goal is to develop a high quality, professional development scorecards for the evaluation. I will conduct both the evaluation of technology integration and CRM performance evaluation is recommended to assess the effectiveness of technology integration. Therefore, the evaluation of integration technologies oriented design hold the promise of solving the organization application integration challenge. The evaluation of integration technology is a significant pattern for processing such a vision. The careful selection of an integration technology for this purpose is crucial in contributing toward the success of such an interior design organization endeavor.

조직 내 로봇 기술의 사용에 관한 HRD 함의 (HRD Implications of Robotic Technology in Organizations)

  • 허세진
    • 경영과정보연구
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    • 제34권3호
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    • pp.251-271
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    • 2015
  • 본 연구는 일터에서 사용되는 로봇의 HRD 정책적 함의에 대해 고찰하고 있다. 기존 연구들은 로봇의 기술적 측면을 주로 다루고 있기 때문에, 본 연구는 일터에서의 로봇 기술의 한계와 가능성을 사회문화적 측면에서 이해하기 위해 쓰여졌다. 특히 로봇과 함께 일하는 데 있어 가장 적합한 조직 차원의 지원 방안을 찾기 위해 일터에서의 로봇-인간 간의 상호작용을 관찰하는데 필요한 대안적인 관점을 제시하고 있다. 그와 함께 본 연구는 HRD 실천적 연구를 위한 로봇 기술의 함의를 다음과 같이 제안한다. (1) 인간-로봇 간 상호작용과 관련된 전문성의 요소들을 정의하는 것 (2) 기술 도입으로 인한 조직 변화 과정에 대처하는 것 (3) 로봇 기술에 적응하기 위한 조직 개입 방안을 계획하는 것 (4) 로봇과 인간이 함께 일할 때 필요한 직업윤리를 수립하는 것. 본 연구에서 제시된 로봇 기술의 함의들은 향후 일터에서의 로봇 기술 사용과 관련된 양적, 질적 사회과학 연구의 개념적 프레임워크를 수립하는데 기여할 수 있을 것으로 기대된다.

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업무성과에 영향을 주는 업무용 모바일 어플리케이션의 주요 요인에 관한 연구 (An Empirical Study on the Influencing Factors of Perceived Job Performance in the Context of Enterprise Mobile Applications)

  • 정성훈;김기민
    • Asia pacific journal of information systems
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    • 제24권1호
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    • pp.31-50
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    • 2014
  • The ubiquitous accessibility of information through mobile devices has led to an increased mobility of workers from their fixed workplaces. Market researchers estimate that by 2016, 350 million workers will be using their smartphones for business purposes, and the use of smartphones will offer new business benefits. Enterprises are now adopting mobile technologies for numerous applications to increase their operational efficiency, improve their responsiveness and competitiveness, and cultivate their innovativeness. For these reasons, various organizational aspects concerning "mobile work" have received a great deal of recent attention. Moreover, many CIOs plan to allocate a considerable amount of their budgets mobile work environments. In particular, with the consumerization of information technology, enterprise mobile applications (EMA) have played a significant role in the explosive growth of mobile computing in the workplace, and even in improving sales for firms in this field. EMA can be defined as mobile technologies and role-based applications, as companies design them for specific roles and functions in organizations. Technically, EMA can be defined as business enterprise systems, including critical business functions that enable users to access enterprise systems via wireless mobile devices, such as smartphones or tablets. Specifically, EMA enables employees to have greater access to real-time information, and provides them with simple features and functionalities that are easy for them to complete specific tasks. While the impact of EMA on organizational workers' productivity has been given considerable attention in various literatures, relatively little research effort has been made to examine how EMA actually lead to users' job performance. In particular, we have a limited understanding of what the key antecedents are of such an EMA usage outcome. In this paper, we focus on employees' perceived job performance as the outcome of EMA use, which indicates the successful role of EMA with regard to employees' tasks. Thus, to develop a deeper understanding of the relationship among EMA, its environment, and employees' perceived job performance, we develop a comprehensive model that considers the perceived-fit between EMA and employees' tasks, satisfaction on EMA, and the organizational environment. With this model, we try to examine EMA to explain how job performance through EMA is revealed from both the task-technology fit for EMA and satisfaction on EMA, while also considering the antecedent factors for these constructs. The objectives of this study are to address the following research questions: (1) How can employees successfully manage EMA in order to enhance their perceived job performance? (2) What internal and/or external factors are important antecedents in increasing EMA users' satisfaction on MES and task-technology fit for EMA? (3) What are the impacts of organizational (e.g. organizational agility), and task-related antecedents (e.g., task mobility) on task-technology fit for EMA? (4) What are the impacts of internal (e.g., self-efficacy) and external antecedents (e.g., system reputation) for the habitual use of EMA? Based on a survey from 254 actual employees who use EMA in their workplace across industries, our results indicate that task-technology fit for EMA and satisfaction on EMA are positively associated with job performance. We also identify task mobility, organizational agility, and system accessibility that are found to be positively associated with task-technology fit for EMA. Further, we find that external factor, such as the reputation of EMA, and internal factor, such as self-efficacy for EMA that are found to be positively associated with the satisfaction of EMA. The present findings enable researchers and practitioners to understand the role of EMA, which facilitates organizational workers' efficient work processes, as well as the importance of task-technology fit for EMA. Our model provides a new set of antecedents and consequence variables for a TAM involving mobile applications. The research model also provides empirical evidence that EMA are important mobile services that positively influence individuals' performance. Our findings suggest that perceived organizational agility and task mobility do have a significant influence on task-technology fit for EMA usage through positive beliefs about EMA, that self-efficacy and system reputation can also influence individuals' satisfaction on EMA, and that these factors are important contingent factors for the impact of system satisfaction and perceived job performance. Our findings can help managers gauge the impact of EMA in terms of its contribution to job performance. Our results provide an explanation as to why many firms have recently adopted EMA for efficient business processes and productivity support. Our findings additionally suggest that the cognitive fit between task and technology can be an important requirement for the productivity support of EMA. Further, our study findings can help managers in formulating their strategies and building organizational culture that can affect employees perceived job performance. Managers, thus, can tailor their dependence on EMA as high or low, depending on their task's characteristics, to maximize the job performance in the workplace. Overall, this study strengthens our knowledge regarding the impact of mobile applications in organizational contexts, technology acceptance and the role of task characteristics. To conclude, we hope that our research inspires future studies exploring digital productivity in the workplace and/or taking the role of EMA into account for employee job performance.

기업의 내부 및 외부역량과 활동이 흡수역량과 성과에 미치는 영향 (Effect of internal and external capabilities and activities of a company on absorptive capacity and performance)

  • 김영기;박성택
    • 융합정보논문지
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    • 제11권11호
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    • pp.125-136
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    • 2021
  • 급격한 기술의 발전 및 환경의 변화와 함께 국경없는 글로벌시대의 치열한 경쟁환경속에서 기업의 생존을 위해 혁신은 필수적이며, 기업내부의 노력뿐만 아니라, 기업 외부로부터의 자원과 지식을 획득하고 이를 내재화하여 자신만의 경쟁우위를 확보하는 것이 매우 중요하다. 본 연구에서는 기업 내부요인으로 내부 R&D 역량과 조직 지원, 기업 외부요인으로 외부 R&D 역량과 외부지식탐색, 그리고 흡수역량이 성과에 미치는 관계를 살펴보았다. 분석결과, 내부 R&D 역량, 조직지원, 외부지식탐색은 흡수역량에 유의한 영향을 미치는 것으로 나타났으며, 혁신 성과는 신제품 성과에 긍정적인 영향을 미치는 것으로 나타났다. 그러나 흡수역량의 매개효과는 검증되지 못하였으며, 이는 흡수역량이 혁신성과 및 신제품성과와의 관련성이 낮거나, 흡수역량과 성과변수 사이에 다른 중요한 요인이 작용한다는 것을 시사한다. 본 연구의 결과는 기업에서 R&D전략의 수립시에 유용한 지침으로 활용 가능할 것으로 보인다.

고객관계관리의 성과에 영향을 미치는 조직적 특성에 관한 연구 (A Study on the Organizational Characteristics Affecting the Performance of CRM)

  • 고창배;윤종수;이영식;조재완;차대규
    • 디지털융복합연구
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    • 제2권1호
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    • pp.57-73
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    • 2004
  • Due to the rapid development of Information Technology and the Internet, e-business has bloomed and prevailed recently. As the result of this phenomenon, enterprises introduce CRM as a new process accessible to customers. The purpose of this study is to examine the factors affecting the performance of CRM based on precedent theoretical studies. So, the empirical test is conducted to various hypotheses related to the research model. 206 questionnaires for this study are collected. The result of how the organizational characteristics influence on the performance of CRM shows that they have a positively significant effect on it in order of expert security, top management's support and customer information-centric culture, and department collaboration. Evaluation and compensation system don't influence on the performance of CRM directly.

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중소기업 수출성과의 결정요인에 있어서 무역포탈사이트 이용정도의 조절효과 분석 (An Analysis on the Moderating Effects of Degree of Utilization of TPSs on the Determinants of SMEs' Export Performance in Korea)

  • 임성범;문희철;형정
    • 통상정보연구
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    • 제9권3호
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    • pp.181-204
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    • 2007
  • Trade Portal Site(TPS) is one of the innovative skills which makes it possible for small and medium-sized enterprises(SMEs) to manage international trade activities more efficiently by using the newest information and telecommunication technology. Based on performance and an existing research related to using information technology, this research analyzed the user's degree of utilization of TPSs which moderates effects between SMEs characteristics and export performance of SMEs. According to the results of the empirical study on actual data of 194 sample firms by using moderated regression analysis, there are significant only organizational characteristics among determinants(such as organizational characteristics, export characteristics) as the degree of utilization of TPSs. These research results provide many useful insights to the CEOs of SMEs using the services of TPSs, e-Trade system developers, and government policy makers. First, CEOs and managers of SMEs should have thorough understanding of the importance of the new information technology and e-Trade and positively adopt new e-Trade solutions and systems to their export processes to enhance global competitiveness. Second, TPS managers and e-Trade systems developers must concentrate on improving the user's degree of utilization of TPSs. Finally, the government agency should develop the various e-Trade promotion policies to support the efforts of SMEs organizational characteristics and TPS to increase the degree of utilization of TPS, which have positive effects on the export performance of SMEs.

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성공적인 클라우드 컴퓨팅 구현과 성과를 높이기 위한 조직 구성원의 역할: 리더십과 지속적 지원의 조절효과 (The Role of Organizational Members in Implementing and Achieving Successful Cloud Computing: The Moderating Effects of Leadership and Continuous Supports)

  • 김상현;박현선
    • 한국정보시스템학회지:정보시스템연구
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    • 제29권2호
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    • pp.197-220
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    • 2020
  • Purpose Cloud computing that provides a new paradigm for a firm's use of information technology is getting a lot of attentions by practitioners. However, the empirical investigation on members of organizations using cloud computing are insufficient. Therefore, this study aims to examine the capabilities and perceptions of organizational members that should be considered important for successful cloud computing implementation. Design/methodology/approach This study proposed factors related to the capabilities and perceptions of members of the organization, and examined the relationship between these factors and successful cloud computing implementation and performance. In addition, this study tested the moderating effect of leadership and continuous supports through empirical analysis. The proposed hypotheses were verified through structural equation modeling using SmartPLS3.0 with the collected data. Findings The results showed that four factors except 'member behavior control' had a positive effect on successful cloud computing implementation, which had a positive effect on performance. In addition, leadership and organizational continuous support have been shown to strengthen the relationship among factors.