• Title/Summary/Keyword: Organizational Change Management

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The Diffusion Period and Productivity of Smartwork by Business Simulation (비즈니스 시뮬레이션으로 살펴본 스마트워크의 확산 기간과 생산성 연구)

  • Jung, Byoungho
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.17 no.1
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    • pp.57-73
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    • 2021
  • The purpose of this study is to analyze the diffusion period and productivity of smartwork in an organization. Firms are increasingly interested in smartwork for non contact work and working from home because of the corona 19. The smartwork is a new technology that changes face-to-face work in an organization. It helps the work of individuals and organizations regardless of time and place. The theoretical background describes the complexity, system thinking, diffusion theory, smart work, organizational resistance, and productivity. This study analyzes the diffusion period and productivity of smart work through business simulation techniques. A simulation study progresses four stages. There are problem definition, hypothesis establishment and causal loop diagram, model construction and verification, and policy evaluation. The simulation models contain an individual's resistance variables organizational investment and leadership variables related to the operation of smartwork. The organizational investment variables include organizational culture, legal system, implement systems and technology investment. The individual resistance variables include cognitive, attitude, structure and technological resistance. The leadership includes leadership interest variables and performance linkage variables. The simulation executed the changes of a people number adopting smart work and the organizational productivity monthly. As a result of the simulation, many organization members have accepted the smart work innovation after 20 months. The organizational productivity through smart work showed very high value after 16 months. In scenario analysis, the individuals' awareness and attitude resistance showed very important variables to productivity and a personal change of smart work adoption. Meanwhile, The organizational investment showed that the high driving-force increased not productivity and the low driving-force showed decreased low productivity. Also, leadership variables showed a powerful driver for changing smart work productivity. The implication of the study has suggested extending complexity, diffusion theory and organization resistance theory based on simulation methods.

An Empirical Research on How IT Environment Resources Affect IT Performance and Sustainable Competitive Advantages (IT환경자원이 IT성과와 지속적인 경쟁우위에 미치는 영향에 관한 실증연구)

  • Kim, Hyo-Gun;Seo, Jee-Hyun;Suh, Hyun-Ju
    • Asia pacific journal of information systems
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    • v.10 no.1
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    • pp.107-122
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    • 2000
  • The resource-based theory addresses a new way of competition and the sustainability of advantages from competition, Moreover, Information Technology(IT) has interacted with other resources and gained the strategic importance. The central research task is to identify three relationships; (1) between organizational resources surrounding IT and IT performances, (2) between organizational resources surrounding IT and sustainable competitive advantages(SCA), and (3) between IT performances and the SCA. Results of the LISREL analysis show that firms must integrate IT into the other related resources of the organization and the management should consider comprehensive change management efforts rather than mere investments in technology to gain sustainable competitive advantages.

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Efficiency Analysis of Public Service Organizations Using Stochastic Frontier Analysis (확률변경분석을 이용한 공공서비스 조직의 효율성 분석)

  • Shin, Jong Seop;Kim, Hyun Jung
    • Journal of the Korean Operations Research and Management Science Society
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    • v.40 no.1
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    • pp.117-128
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    • 2015
  • An organization must restructure itself once it makes outsourcing decisions. Outsourcing is a strategy that a company adopts to direct internal efforts into strengthening its core business processes while contracting other companies for strategically less critical tasks thereby improving organizational production efficiency, and the strategy inevitably involves organizational restructuring. While public service organizations have increasingly embraced outsourcing as well, only a handful of studies analyze the change in efficiency from organizational restructuring. Therefore, this study uses Stochastic Frontier Analysis (SFA) to test whether efficiency improved in Korea Expressway Corporation's restructured branch offices. Korea Expressway Corporation evaluated and grouped its branches based on road extensions management, traffic volume, the number of snow days, road deterioration, and the number of junctions to differentially allocate its personnel and budget. The extent of efficiency improvement in each group was compared, and results show that inefficiency did not exist in any of the groups. The efficiency index among the three group categories was similar across the board; 9 offices in the A-group with its expanded personnel and budget had an efficiency index of 0.954, 12 offices in the B-group with unchanged personnel and budget conditions had an index of 0.950, and 12 offices in the C-group with reduced personnel and budget had an index of 0.937. SFA facilitates efficiency analyses because it does not require pre-restructuring data. This study is easy to apply in practice and empirically tests efficiency improvement in organizational restructuring based on data collected from all the branch offices in Korea Expressway Corporation.

Institutional Change and Organizational Change: A Multicase Study on the Organizational Adaptation to the Introduction of Pharmacoeconomics (제도 환경 변화와 조직 변화 : 경제성 평가의 도입과 다국적 제약기업의 조직 적응에 대한 다중사례연구)

  • Lee, Hye-Jae;You, Myoung-Soon;Lee, Tae-Jin
    • Health Policy and Management
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    • v.21 no.3
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    • pp.425-456
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    • 2011
  • Background: Organizations in the pharmaceutical industry are highly dependent on the institutional environment. The introduction of pharmacoeconomics to the decision-making on the price and reimbursement decisions became strong constraints to pharmaceutical companies in Korea. As little is known about the issue on organization-environment interaction in the healthcare field, this study aimed to figure out how pharmaceutical companies adapted to the environmental changes. Methods: A multicase study method was used, selecting eight cases among multi-national pharmaceutical companies in South Korea. In-depth interviews were conducted with the managers of these organizations, and secondary data were reviewed to complement the interviews. Results: Pharmaceutical companies viewed the new policies as a big threat and sought for actions against them. One of the most distinguishing organizational changes was to construct a Market Access department. Other strategies managing the environment such as co-optation, forecasting, and bargaining were also implemented. These changes were consistent with the predictions of Resource Dependency Theory and Institutional Theory. Conclusions: The interactions between pharmaceutical companies and institutional environments in healthcare were first explored. This study presents a new perspective on how organizations change and the motives for the changes. The findings of this case study will form the basis of further empirical studies.

Knowledge Management in LG-EDS Systems: A Tool for Innovation

  • Jiwon Han;Park, Dong-Hyun
    • Proceedings of the Korea Inteligent Information System Society Conference
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    • 2001.01a
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    • pp.393-399
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    • 2001
  • The Purpose of this paper is how KM is implemented and executed to reform the organization in the change management aspect and how its current KM can be developed in the future, mainly based on the organizational system, business process, and information system related to KM. This Paper is longitudinal case study of Knowledge Management at LG-EDS Systems. The effective approach to undertake KM is phase. First, it is structured to share explicit knowledge for better performance and then implicit knowledge for best performance. But, This method had some limitations. So, LG-EDS systems integrated KMS-Knowledge Portal-to facilitate cooperation and improve contents quality.

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Research on Current Execution of Knowledge Management in Taiwan's Medical Organizations

  • Tien, Shiaw-Wen;Liu, Chiu-Yen;Chung, Yi-Chan;Tsai, Chih-Hung;Chen, Ching-Piao
    • International Journal of Quality Innovation
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    • v.9 no.3
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    • pp.29-56
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    • 2008
  • Since the execution of National Health Insurance system in Taiwan, the competition of medical industry is becoming more and more severe. The ways the hospital operate knowledge management (KM) concept, combine current human resources and professional knowledge by information techniques and upgrade the competitiveness through reinvention of organizational culture have become the important issues. This research is based on the relationship between KM and organizational operation, integrates the characteristic of medical institutions and framework of medical knowledge cycle and starts the research subject by questionnaires from three dimensions: current situation of KM construction in medical organizations, executive effect of KM activities and the challenges faced by KM; subsequently, from qualitative interview, this research attempts to understand how a medical organization executes and adjusts in the consideration of theory and reality as well as quality and costs when actually operates the organization. This research accesses to KM system application of medical institutions and the empirical executive benefits and difficulties through questionnaires. The research results are as follows: (1) having initial understanding toward current KM establishment of medical institutions; (2) confirming the most important items of KM establishment of medical organizations; (3) understanding the most difficulty which the medical organizations encounter when executing KM; (4) establishing medical knowledge cycle figure of the hospitals receiving interviews. Through case interview, this research profoundly accessed to the actual operation of KM application of medical organizations. The target hospitals intended to try many medical KM measures; however, during to complicated hospital organizations and cultural characteristics, the promotion was not successful and the results were not apparent. The most difficulty was to change the employees’ behavior. The targets believed that only the continuous promotion of KM can allow it to be an important aspect of organizational culture and the competitiveness could constant be upgraded.

A Study on the Source and History Management of Records According to Administrative Organizational Changes-Focused on D Regional Local Government (행정조직의 변동에 따른 기록물 출처 및 이력 관리-D광역지방자치단체를 중심으로)

  • Sujin Choi;Seongsin Lee
    • Journal of Korean Society of Archives and Records Management
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    • v.23 no.1
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    • pp.27-45
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    • 2023
  • A source of records is critical and highly valuable for records management. The compositions and functions of an administrative organization, which is the source of public records, are changing according to its frequent reorganizations. In particular, changes in local governments are frequent, and the possibility of change increases over time. The processing department is responsible for various records management tasks as the source and producer of records; however, its scope of qualifications is unclear. As such, this study aims to clarify these sources of records and suggest ways to improve their management. For the objective, this study selected D regional local government and analyzed the forms and frequency of its administrative organizational changes. In particular, the processing department's modified organizational functions and compositions due to reorganizations were also examined. Through the analysis, problems concerning records sources that could arise from changes in the administrative organization and processing department were identified, and improvement plans for records management were suggested.

The Structural Relations of leadership Type, Job Satisfaction, and Organizational Commitment in Healthcare Organizations (보건의료 조직에서 리더십 유형, 직무만족, 조직몰입 간의 구조적 관계 : 간호 및 행정직을 중심으로)

  • Jung, Min-Soo;Lee, Bo-Hye;Choi, Man-Kyu
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.32 no.3
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    • pp.49-58
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    • 2009
  • Healthcare organizations need mutual cooperation among various medical professionals in order to carry out the performance of their duties spite of haying a strong job specialization and independence based on license. However, spite of the importance of leadership roles, there have not been enough researches dealt with leadership effect under the complex duties' relationship of a healthcare organization. This study suggested a new model by combining characteristics of leadership style, job satisfaction, and organizational commitment using Structural Equation Model (SEM). The data were self-administered questionnaires collected in 2006 from 437 employees (nurses, medical technicians, and administrative staffs) of 5 hospitals located in Seoul. The items of questionnaire were composed as a method of choosing new leadership style based on the Bass's standardized questionnaire on a Iransactionaljtransformational leadership combining the Leader Behavior Description Questionnaire-XII (LBDQ-XII) of the Ohio State University and Graen and Uhl-Bien's LMK scale through simulation techniques responding to organizational commitment. As a result, the leadership style increasing employees' self-confidence and having continuous response relationship between managers and employees improved their discretion and empowerment as well as worthwhileness and pride. However, the leadership style emphasizing reward and a sense of duty brought about a bed result that was not able to effectively respond to employees' discretion and empowerment and even weakened their worthwhileness and pride. After all, the leadership style based on vision and change had an effect on organizational commitment but the other one based on reward and a sense of duty seemed to be unsuccessful in organizational commitment. Therefore, the desirable leadership in a healthcare organization should be based on employees' self-confidence and continuous response relationship between managers and employees.

Diagnosis of Organizational Culture: Focused on Public Institutions (조직문화에 대한 진단: 공공기관을 중심으로)

  • Lee, Hyangsoo;Lee, Seong-Hoon
    • Journal of Digital Convergence
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    • v.15 no.3
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    • pp.9-16
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    • 2017
  • Organizational culture provides organizational members with identity, homogeneity and behavioral guidance, and promotes organizational commitment and enhances the stability of social systems. What organizational culture positively influences organizational performance? In this study, we tried to categorize organizational culture as creativity, change, cooperation, trust and knowledge sharing for specific public institutions and to diagnose the organizational culture by examining the level of recognition of the organizational members. The purpose of this study is to investigate the effect of organizational culture on organizational culture. The result of this study shows that the degree of future - oriented and cooperative culture of the public institutions that are the subject of research is not so high. In order to improve the performance of the organization, it is necessary to create a futuristic and cooperative culture. In order to create such a culture, various efforts must be made to continuously communicate and build trust among the members of the organization. In particular, leadership efforts to distribute, transfer, and trust authority to subordinates are a priority. In other words, it is very difficult to build a future-oriented, collaborative culture successfully without the efforts of managers.

Development of Risk-based Railway Safety Management System Architecture (위험도 기반 철도 안전관리시스템 아키텍처 개발)

  • Kim, Sang-Ahm;Cho, Yun-Ok
    • Proceedings of the KSR Conference
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    • 2011.10a
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    • pp.2517-2526
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    • 2011
  • As technologies are developed and systems are complicated, hazards embedded in the system are also increasing. proving safety and managing the safety is more scientific and organizational domain so that safety management system is pursuing to be active formation detecting the factors of hazard and managing them beyond passive-way. In the future, in order to establish and manage national safety management system, it is important to have effective system and manage it and also more important that all the people related to target system has to change their recognition and to play roles in it.

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