• Title/Summary/Keyword: Operational Quality

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Development of Auxiliary Heater to Improve Korean Medical Evacuation Helicopter Winter Operational Capability

  • Kim, Se Un;Koo, Jeong Mo;Seo, Jeong Mi;Jeong, Won Chae
    • Journal of Aerospace System Engineering
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    • v.14 no.6
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    • pp.10-17
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    • 2020
  • The Korean medical evacuation helicopter was developed based on the Korean Utility Helicopter (hereafter referred to as 'Surion'). It uses an auxiliary power unit and engine for heating during winter operation. The helicopter maintains the internal temperature of the aircraft using its bleed air to satisfy its operational capability. However, due to the air inflow through the gap between the aircraft skin and door, additional heating for operating the portable medical equipment and preventing hypothermia in evacuated patients is required. Accordingly, an electric auxiliary heater was developed for additional heating during winter operation, and environmental, durability, and performance tests were conducted per MIL-STD-810G and MIL-STD-461F. The auxiliary heater was verified per the tailored airworthiness certification criteria.

A Study on the S/W Reliability during Operational Stage (운영단계의 소프트웨어 신뢰도에 관한 연구)

  • 최규식;김용경
    • Journal of Information Technology Applications and Management
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    • v.10 no.4
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    • pp.185-194
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    • 2003
  • One method to improve S/W quality before releasing after development is to enhance the its reliability, whose direct methodology is to detect and revise the fault through testing. Once the S/W is released because it meets the target reliability, We operational reliability arises. it is obvious the operational reliability different depending on the condition whether it is universal(package) S/W or dedicated S/W. We propose the methodology to calculate operational software reliability of universal and dedicated S/Ws in this paper.

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A Study on Operational Status of the Six Sigma Action in Manufacturing Industry (제조부문의 6시그마 활동 운영 실태에 관한 연구)

  • Mun, JeOk;Yoon, SungPil
    • Journal of Korean Society for Quality Management
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    • v.45 no.1
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    • pp.1-10
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    • 2017
  • Purpose: Most enterprises adopt six sigma acts to maximize the business performance with raising the executiveness for the project improvements in each parts. But there are little studies about six sigma actual operations in manufacturing whether the six sigma improvements that have injected a lot of budget, efforts, labours and time are run properly. Methods: This study select 31 interviewees who have MBB or BB from 5 large enterprises running six sigma over 10 years and 5 SMEs running six sigma over 5 years to understand and review the operational status of six sigma actions in manufacturing industry and to secure representativeness. This study identify the operational status of six sigma actions and key factors enhancing or impeding execution of six sigma projects through face-to-face interviews and online surveys by e-mail. Results: This study figured out the operational status of six sigma actions and key factors enhancing or impeding execution of six sigma projects. We used SPSS 16.0 for the reliability and the validity of survey data. Conclusion: There can be a lot of different factors that affect six sigma project improvements besides the key factors from this study. More study need to think of the organization characteristics and the basic conditions and to remedy the unreasonable points and defects rather than following foreign companies and enterprises.

Establishing Method of RAM Objective Considering Combat Readiness and Field Data of Similarity Equipment (전투준비태세 및 유사장비 운용자료를 활용한 RAM 목표 값 설정방법에 관한 연구)

  • Kim, Kyung-Yong;Bae, Suk-Joo
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.32 no.3
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    • pp.127-134
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    • 2009
  • RAM(Reliability, Availability, Maintainability) is important performance factor to keep combat readiness and optimize operational and maintenance cost of weapon systems. This paper discusses the method to establish RAM for combat readiness by using field failure data from similarity equipments. Operational availability is estimated from a binomial distribution function of user's operational conditions such as combat readiness preservation probability, operational rate, operational availability and total number of equipment. Reliability and maintainability is estimated from field failure data from similarity equipment to accomplish operational availability. The effectiveness of established RAM is verified through analysis of combat readiness preservation probability and mission reliability. A case study of weapon system illustrates the process of the proposed method.

A Design of a Conceptual Software Architecture for Inter-operational System of Tactical Data Link (전술데이터링크 연동시스템의 개념적 소프트웨어 아키텍처 설계)

  • Nam, Jae-Min;Yoon, Hui-Byung
    • Journal of the military operations research society of Korea
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    • v.31 no.2
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    • pp.105-115
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    • 2005
  • To ensure interoperability among TADILs, we need inter-operational system of tactical data link that allows sharing of specific, planned information among different TADILs. In this paper, we have proposed the design of a conceptual software architecture of inter-operational system. For developing of a conceptual software architecture, we analyze the actual condition of ADSI used in the US military and identify functions and quality-attributes. Based on these factors, we design the conceptual software architecture for inter-operational system of tactical data link using Attribute-Driven Design(ADD) method. ADD is consist of three phases - choose the module to decompose, refine the module, repeat the steps for every module that needs further decomposition. To evaluate of ADD results, we apply the Software Architecture Analysis Method(SAAM) which is consist of making evaluation scenarios, choosing indirect scenarios, evaluation scenarios' interaction, and creating an overall evaluation. Through the evaluation, we verify the conceptual software architecture of inter-operational system.

A Study on the Operational Strategy and the Performance of Internet Web Sites (인터넷 웹사이트의 운영전략과 성과에 관한 연구)

  • 김형욱;정혁남;한종범
    • Journal of Korean Society for Quality Management
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    • v.30 no.3
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    • pp.20-37
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    • 2002
  • In this paper, we studied the purpose of this paper is like that; the first one is to find the factors associated with operational strategy by variable website types classified into information-providing type, product-providing type and service- providing type by user approach purposes. The second one is to propose the successful operational strategy through analyzing the factors affecting the financial and non-financial performance of websites. A framework of research model including above factors is developed and tested statistically. The data are collected from Internet website experts of 80 Korean firms through survey. The main results of this research are as follows. First, in information-providing websites, the community factor is regarded as the most important factor But for the Improvement of the performance, not only community factor but also user interface, customization, total quality and playfulness factors should be regarded as important factors equally. Second, in product-providing websites, customization, total quality and visual design factors are regarded as important factors. But for the improvement of the performance, community and visual design factors should be regarded as important factors. Third, in service-providing websites, user interface, customization and community factors should be regarded as important factors in order to improve the performance.

Identification of Quality Attributes of University Foodservice and Factors Required for the Improvement of Customer Satisfaction: A Case Study Using IPA Model (대학급식 서비스 품질 속성 및 품질 개선요인 도출: IPA 모델 적용 사례연구)

  • Lee, So-Jung;Jung, Hyun-Young
    • Journal of the Korean Dietetic Association
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    • v.16 no.3
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    • pp.208-225
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    • 2010
  • Our research consisted of a qualitative study investigating the quality attributes of university foodservices through focus group interviews and a quantitative study evaluating service quality of university foodservices through a survey. Sixteen quality attributes were derived and customer satisfaction questionnaires included these 16 quality attributes with a five-point Likert scale. An Importance-Performance Analysis (IPA) model was applied in order to identify operational strategies necessary to improve service quality. The survey questionnaires were distributed to 600 university students enrolled in a university located in Kwangju and statistical analysis was performed on 555 surveys using an SPSS package. Overall customer satisfaction with the quality of university foodservices was relatively low (under 3.0) while the expectation was inclined to be high (over 4.0). The main reasons for using the university foodservice were given as inexpensive price (67.6%) and time saving (22.9%). A factor analysis of 16 quality attributes revealed two separate factors: food quality (Cronbach's alpha=0.911) and service quality (Cronbach's alpha=0.934). Variety of menu, convenient location, and sanitation of utensils and facilities were identified by an IPA model as factors needing improvement in operational strategies.

The Research for Higher Ride Quality with OPAX and OTPA (변수모델을 사용한 전달경로분석법(OPAX)과 전달률 함수를 사용한 전달경로분석법(OTPA)을 사용한 승차감 향상 연구)

  • Shin, Kwangsoo;Choi, Sangill;Kim, Jongsik;Lee, Sangkwon;Im, Sebin
    • Transactions of the Korean Society of Automotive Engineers
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    • v.23 no.1
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    • pp.65-73
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    • 2015
  • The ride quality has become a key component of not only design but car selling as the technology developed and the requirement of passengers grew up. Thus car industry invests lots of time and cost for the higher ride quality. The evaluation of the ride quality mainly is expressed by subjective element that drivers felt. In this paper, instead of the original transfer path analysis method, relatively new methods such as OPAX(Operational path analysis with eXogeneous inputs) and OTPA(operational transfer path analysis) are used for analyzing the main hindrance element of ride quality. With those new method, contribution rate of all paths that the vibration propagate along analyzed after driving test on the roads having different characteristic. The comprehensive hindrance elements of ride quality are deduced from the contribution rate and the improve experiment by changing one of hindrance elements for higher ride quality.

Qualitative Noise Characteristics of Rotating Polygonal Disk Applied to Digital Printer Systems (디지털 프린터에 적용되는 회전 다각형 디스크의 소음특성)

  • Jo, Jun-Hyeon;Kim, Hyeong-Chae
    • Proceedings of the Korean Society for Noise and Vibration Engineering Conference
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    • 2007.11a
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    • pp.1425-1429
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    • 2007
  • Consumer's product selection measures are being shifted from the units' operational performance to overall performance. Low noise, low vibration, and low power consumption rate, etc. which used to be additional quality indices, now become vital performance factors. Especially, noise and vibration characteristics are being considered as equivalent to/or even more critical than operational performance in certain products such as office machines and home entertainment systems, which share the same space with human being's daily life. Therefore, noise reduction and sound quality improvement technology becomes an inevitable design issue for those applications. Qualitative noise characteristics of rotating polygonal disk applied to digital printer systems are presented. Overall sound pressure level change and tonal noise variation with respect to the geometrical properties of polygonal disk, operational speed, and others are briefly discussed based on experimental results.

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Service Resource, Capability and Performance: an Exploratory Study on Hotel Industry (호텔 서비스 자원에 따른 운영역량과 성과의 차이에 관한 연구)

  • Cho, Jungeun
    • Journal of Korean Society for Quality Management
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    • v.41 no.4
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    • pp.513-525
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    • 2013
  • Purpose: The purpose of this paper are to propose a strategic map for hotel industry through analyzing the relationship between service resource, operational capabilities, and performance. Methods: A phone survey was conducted among Korean hotels, and 102 data sets were collected. Measurement items are assessed using both cognitive and objective scales. Results: As results, 'superior group', which is superior in both physical resources and human resources, is excellent in all capabilities and also in room occupancy rate. On the other hands, 'inferior group', which is inferior in both physical resources and human resources, shows lower achievements is in most areas except speed. In addition, physical superior group is better than human superior group in most capabilities except speed, but human superior group shows better results than physical superior group in both room occupancy rate and customer satisfaction. Conclusions: Through the empirical analysis, the conclusions attained are as follows; First, human resources affect customer satisfaction more directly that physical resources. Second, the balancing between physical resources and human resources has an importance to improve operational capabilities.