• International Journal of Advanced Culture Technology
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• 제7권2호
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• pp.103-112
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• 2019

Online self-disclosure was hypothesized as a mediating variable, explaining the relationship between Facebook access motivation (relationship expansion, curiosity about others' life, maintenance of social connection, social pressure from others, habitual use, impression management, searching for information, and content sharing) and Facebook addiction. Data came from 407 high school students in the Busan, and Gyeongnam provinces. Structural analysis was used to specify the relations among measured construct. Facebook access motivation of curiosity about others' life, Facebook access motivation of maintenance of social connection, Facebook access motivation of social pressure from others, Facebook access motivation of habitual use, and Facebook access motivation of impression management were significant predictors of Facebook addiction. Online self-disclosure mediates between Facebook access motivation of curiosity about others' life, Facebook access motivation of social pressure from others, Facebook access motivation of searching for information & Facebook access motivation of content sharing and Facebook addiction. Viewing online self-disclosure as a mediator has important implications for social media addiction counseling practice.

• The Journal of Asian Finance, Economics and Business
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• 제7권11호
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• pp.381-391
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• 2020

This research article investigates the way eWOM in social media influences the formation of destination image through development of trust and satisfaction for the potential tourist. The research involved administering an 18-point questionnaire taking online reviews, tourist involvement, and eWOM, destination image components of trust and satisfaction as variables. Data was collected from 554 individuals forming a cross-section of social media users and analyzed using multi-variate techniques (Reliability, CFA, and SEM). Results indicate a positive and significant relationship between all except online review and destination trust and satisfaction. Indirect and direct effects indicate that eWOM fully mediates the relationship between destination satisfaction and involvement and partially mediates the relationship between destination trust and involvement. In the case of online reviews, eWOM acts as a full mediator between destination trust and destination satisfaction for the future traveler using social media. The study proposes that components of image vary depending upon the degree of involvement, volume online reviews and eWOM generated also termed as 'virality' and these in turn influence the intention to revisit or recommend a destination. The study highlights its utility for National Tourist Organizations (NTOs) and online travel intermediaries to enhance destination marketing efforts.

• 융합경영연구
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• 제10권6호
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• pp.47-57
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• 2022

Purpose: This study explored the relationship between product characteristics and customer purchase intention in cross-border online shopping. Research design, data, and methodology: Through literature review, the research model of product characteristics and consumers' purchase intention is constructed, and trust is taken as a medium variable. Based on the survey data of Chinese consumers, empirical analysis and hypothesis verification are conducted. This study used SPSS version 21 to confirm the reliability and validity of the research model. To confirm the media effect of the model in this study, the Sobel Test was used. Results: The results of hypothesis identification of this research model showed that 8 of the 11 hypotheses were adopted and 3 were rejected. Results confirmed the relationship between product characteristics (specification, diversity, reputation, novelty, quality) and customer purchase intention. Conclusions: The result from this study had particular theoretical significance for improving the research on cross-border online shopping systems to improve the safety and satisfaction of customers in cross-border online shopping.

• 한국융합학회논문지
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• 제12권3호
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• pp.401-408
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• 2021

본 연구는 역할극과 집단활동을 활용한 의사소통 교과목의 온라인 수업이 간호대학생의 의사소통능력, 자기효능감 및 대인관계능력에 미치는 효과를 파악하기 위하여 실시되었다. 단일군 전후설계의 유사실험연구이며, 1학년 간호대학생을 대상으로 2020년 9월부터 12월까지 각 100분, 총 13회의 의사소통 교과목 수업을 진행하였다. 간호대학생의 의사소통능력, 자기효능감과 대인관계능력은 온라인 수업 이후에 유의하게 향상되었다. 연구결과에 따라 온라인 교육 플랫폼을 통해 간호대학생에게 다양한 교수법을 적용한 의사소통 교과목 수업의 효과성을 확인할 수 있었다.

• Asia pacific journal of information systems
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• 제25권3호
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• pp.500-518
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• 2015

The present research aims to identify the relationship between trust and distrust in an online business environment. To clarify the concepts, cognitive-affective personality system theory was introduced, through which five types of psychological units were proposed. In developing the research model based on the theory, technical effectiveness of the system and content truthfulness of the website were selected as two key stimuli for the coding process of online users. Trust and distrust were selected as mediating factors that generate consequent behaviors. Finally, purchase intention served as a final dependent variable. Assuming that trust and distrust emerge in psychologically different stages, this study hypothesized the mutual causal relationship between trust and distrust, indicating that the relationship will be determined by their contextual emphasis on each dimension. To validate, a survey was conducted with 307 online shopping mall users. Results show that stimuli were more significantly associated with trust. Trust is therefore a more cognitive construct than distrust, and the path from trust to distrust is stronger than that from distrust to trust. This finding implies that the cognitive aspect of trust is stronger than that of distrust. Distrust is rather more affectively emerging than trust.

• 정보학연구
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• 제8권3호
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• pp.73-82
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• 2005

The present paper aims to examine the relationship between the online word of mouth(WOM) contents and the WOM effect and to see how receivers' features such as product knowledge and involvement level influence the WOM received. For that purpose, we categorize WOM contents into two subcategories; product news and personal experience. The WOM effect, in turn, is into the WOM received. Survey questionnaires were given to 268 collegians as to their online WOM activities to purchase MP3 players. SPSS 10.0 package was employed as the method of statistical analysis. We report the following results. First, product news is shown to exert a greater effect on the WOM received than personal experience. Second, their product knowledge plays a moderating role in the relationship between the WOM contents and the WOM received. Finally, it is shown that the factor of involvement level moderates the relationship between the WOM contents and the WOM received. The current paper attempts to develop a hypothetical relationship between WOM information and WOM received and to provide a theoretical foundation for the practical online marketing. We must admit the methodological limitations with respect to subjects and samples. It should be worthwhile, however, to compare online and off-line marketing and to expand the range of research in the current line of thought.

• 한국심리학회지 : 문화 및 사회문제
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• 제28권4호
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• pp.691-715
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• 2022

본 연구에서는 인스타그램 부계정 사용과 지각된 온라인 사회적 지지, 자기감시성, 그리고 주관적 안녕감의 관계를 살펴보았다. 더 나아가, 자기감시성과 지각된 온라인 사회적 지지의 관계를 인스타그램 계정 수가 매개하는지 알아보았다. 이를 위하여 20대 성인을 대상으로 온라인 조사 연구를 수행하였으며, 총 396명의 자료를 수집하였다. 분석 결과, 인스타그램 계정 수는 지각된 온라인 사회적 지지 및 자기감시성과 정적 상관을 보였으나, 주관적 안녕감과는 유의한 상관을 보이지 않았다. 다음으로, 자기감시성이 인스타그램 부계정 사용에 미치는 영향을 분석한 결과, 자기감시성이 높을수록 부계정을 사용할 확률이 높음을 알 수 있었다. 또한, 인스타그램 계정 수는 자기감시성과 지각된 온라인 사회적 지지의 관계를 부분 매개하는 것으로 나타났다. 즉, 자기감시성이 높을수록 인스타그램 계정이 많았으며, 많은 인스타그램 계정은 지각된 온라인 사회적 지지의 수준을 증가시키는 것으로 나타났다. 본 연구는 국내에서 최초로 인스타그램 부계정 사용과 지각된 온라인 사회적 지지, 자기감시성 및 주관적 안녕감의 관계를 확인하였으며, 자기감시성이 인스타그램 계정 수를 매개로 하여 지각된 온라인 사회적 지지로 이어지는지 탐색하였다는 데 의의가 있다. 또한, 온라인 상호 작용이 현실 세계와 어떻게 연결되는지 조명했다는 점에서 사회적 의의도 지닌다.

• Journal of Korea Trade
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• 제26권7호
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• pp.145-166
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• 2022

Purpose - The field of online videos has seen rapid changes in information and communications technology (ICT) development. Despite active academic research on the use of online platforms, few studies have analyzed the relative importance among the factors determined. In this study, the relative importance of factors found in previous studies was identified for users of online video platforms in China and Korea. Through this, factors that should be considered first in research on online video use were derived. In addition, the quality level of online video platforms currently used in China and Korea was measured and used for analysis. The analysis results can provide information for companies to enter Chinese and Korean markets and also be useful to platform providers aiming to increase usage. Design/methodology - Among the factors of Online Video Usage identified in previous studies, 13 factors to be studied were selected through focus group interviews and hierarchized into 2 layers. For the analytic hierarchy process (AHP), each factor was designed as a pairwise comparison questionnaire. The survey included questions on the quality of online video platform currently in use. Data collection was conducted on 16 platforms in China and 11 platforms in Korea, and the relative importance of factors and user perspectives was compared and analyzed using importance performance analysis (IPA). In the analytical process, platforms were divided into over-the-top (OTT) group and Creator group according to the weight of user-generated content, and data analysis focused on these groups. Findings - As a result of AHP, China and Korea showed both "Fun" and "Interests" factors at the top, while the importance of the Entertainment factor "Vicarious satisfaction" was very different for China and Korea. "Relationship with content creators" was the most important factor in China, but it ranked the lowest in Korea. The IPA showed that the factors with high importance and performance were fun, interests, and easy accessibility for both China and Korea. In contrast, the factors that showed low performance compared to high importance in China were relationship with content creators, relationship with acquaintances/friends, and trustworthiness. As for Korea, vicarious satisfaction was observed; thus, this study has raised the need for academic and industrial interest in vicarious satisfaction. The results show that fun, interests, vicarious satisfaction, and easy accessibility of the platform are factors that must be included in further studies on online videos. Originality/value - Existing studies related to the use of online platforms have derived factors or focused on the influence relationship between factors and performance. However, few studies have analyzed the relative importance among the determined factors. This paper explores factors to be considered in future studies by deriving the relative importance between these factors from the perspective of users in China and Korea.

• 복식문화연구
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• 제23권5호
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• pp.793-806
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• 2015

This study is to explore the effect of music characteristics (i.e., likeliness and familiarity of music) on the relationship between mood and attitude toward the product in the online shopping mall selling hand-made shoes. A total of 319 consumers participated in experiments with online shopping mall stimuli with a variety of background music. In results, consumer mood positively affected attitude toward the hand-made shoe products in the online shopping mall under background music. A moderating effect of music likeliness was found in the relationship between mood and product attitude, indicating that mood more strongly affected product attitude under more liked music than under less liked music. When consumers are listening to more liked music and are in good mood, they may build their attitudes toward products independently from their mood, whereas they may build positive attitude under good mood versus negative attitudes under bad mood if they are listening to less liked music. A moderating effect of music familiarity was not found in the relationship between mood and product attitude. Based on results, it was confirmed that the S-O-R model could be applied to explain the effect of background music on consumer responses in online shopping malls. Marketers may be able to select and adjust the likeliness and familiarity of background music to better serve consumers in diverse shopping conditions, referring to the study findings.

• 디지털융복합연구
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• 제10권11호
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• pp.235-241
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• 2012

본 연구는 온라인 브랜드 커뮤니티 내의 상호작용성이 브랜드 충성도에 미치는 영향을 밝히면서 중국 온라인 환경에서 전략적 브랜드 관리 활용방안에 관한 시사점을 제공하고자 하는 목적에서 이루어졌다. 이를 위해, 중국 자동차 브랜드 커뮤니티를 대상으로 총 300부를, 구조방정식 모델을 기반으로 한 AMOS 20을 이용하여 실증 분석하였다. 연구결과, 커뮤니티 내 소비자-소비자 상호작용(상호연대감, 연결성, 영향력)과 소비자-브랜드 상호작용(친밀감, 즐거움)은 커뮤니티 동일시와 브랜드 동일시를 통해 행동적 태도적 충성도(e.g: 재구매, 브랜드호감, 추천의지등)와 경쟁 브랜드에 대한 대항적 충성도(반감. 공격적 의지)를 증대시키는 메카니즘을 규명하였다. 중국 소비자들은 브랜드 충성도가 낮고 저신뢰적 성향을 가지고 있어 고객관리 차원에서 브랜드 커뮤니티의 관리는 충성도 제고에 새로운 지평을 제공해 줄 것이다.