• KSII Transactions on Internet and Information Systems (TIIS)
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• 제9권1호
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• pp.434-445
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• 2015

In reading news stories online, people are exposed to others' comments to a news story. In spite of popularity of comments to a news story online, the understanding of why and who posts a comment is still lacking. To complement scarcity and have a better understanding of comment-posting online, this study examined psychological factors which affect the likelihood of posting a comment to a news story online. In particular, three variables were considered: The first variable was communication efficacy, that is, an individual's belief about communication practices and systems, under the supposition that the people who have greater levels of communication efficacy are more likely to post a comment. The second variable was perception of public opinion, to test that when and if people judge their position of the issue as favored by the majority, they tend to post a comment. And finally, the tone of existing comments was included, to test if the tone of comments affects the willingness to post a comment. The results showed that firstly, people at a high level of communication efficacy are more likely to post a comment compared to people at the low level of communication efficacy. Secondly, the perception of public opinion partly influenced the willingness to post a comment. Especially, when people believe communication systems contribute to develop society and also when judged that their opinion is the majority's opinion, they are more likely to post a comment. Finally, the tone of the comments influenced the willingness to post a comment only on the condition that people are confident of the communication practice and are exposed to emotional comments.

• 한국정보통신학회논문지
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• 제26권12호
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• pp.1880-1889
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• 2022

온라인 포털 플랫폼은 뉴스 기사와 온라인 댓글을 제공하고 있으나, 온라인 댓글의 익명성은 반시민적 표현을 증가시켜 사회적 문제점으로 간주되고 있다. 댓글의 반시민성 검출 연구가 많이 이루어진 국외와 달리, 국내에서는 비시민성을 세분화한 한국어 데이터셋이 구현되지 않아 심도있는 연구가 이루어지지 못하였다. 본 연구에서는 댓글의 반시민성에 대한 라벨링을 총 13가지 항목으로 시행하였으며 반시민적 표현으로 요약하였다. 또한 어텐션 알고리즘을 이중으로 적용하여 임베딩 벡터를 추출하였고 이후 2-d CNN으로 반시민성 항목을 분류하였다. 그 결과, 제안한 알고리즘이 무례한 호칭 및 공격적 어조 등의 반시민성 검출에 유용하다는 것을 보여주었다. 본 연구는 민주적 담론을 저해하는 반시민적 댓글들을 탐지함으로써 건전한 온라인 댓글 문화 형성에 기여할 것으로 기대된다.

• 한국언론정보학보
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• 제79권
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• pp.165-195
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• 2016

이 연구는 온라인 포털 뉴스에 대한 혐오성 댓글의 제3자 효과를 분석하였으며, 특히 뉴스 이용자의 성향에 따라 제3자 효과가 어떻게 달라지는지 살펴보았다. 구체적으로 이주민의 불법체류에 관련된 뉴스 댓글을 혐오성 댓글과 이성적 논조의 댓글로 나누어 댓글 속성, 즉 표현방식에 따른 제3자 효과를 온라인 실험연구를 통해 비교하였다. 그리고 이용자의 이념적 성향과 이주민에 대한 차별적 성향에 따라 혐오성 댓글의 제3자 효과가 어떤 차이를 보이는지 분석하였다. 479명이 온라인 실험에 참가하였으며, 실험참가자는 혐오성 댓글(실험집단)과 이성적 댓글(통제집단)에 무작위로 할당되었다. 연구 결과, 진보적 성향의 뉴스 이용자는 혐오 표현 유무와 관계없이 전반적으로 제3자 효과가 높게 나타났지만, 보수적 성향의 이용자는 혐오성 댓글에서만 제3자 효과가 높게 나타나는 것을 확인하였다. 전통적으로 제3자 효과 연구는 주로 매스미디어를 대상으로 이루어졌는데, 이 연구는 이러한 효과 이론을 이용자의 댓글이라는 새로운 현상에 적용하고, 이 효과가 뉴스 이용자의 이념적 성향, 다문화에 대한 차별적 태도 등 이슈와 밀접하게 관련된 개인적 특성에 따라 어떻게 불균등하게 발생하는지를 살펴보았다는 점에서 의의가 있다.

• 디지털산업정보학회논문지
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• 제12권4호
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• pp.163-169
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• 2016

This study is to analyze factors affecting a growth of online community with perspectives of social network. Particularly this study tries to explore structural phenomenon built by interactions between users in a certain of free board belonging to the online community, in which focuses on one's writing a comments responding on those of others. With using SNA(Social Network Analysis), the social network data calculated from users' interaction shown as their comments were collected to draw out each individual's centrality value representing the structure of the online community and also we estimated duration time and the number of each comments as a proxy variable representing growth of the online community. And then cause-and-effect relationship between individual's centrality value and the duration time and the number of each comment were analyzed. As a result of the analysis, Core-Periphery, Centralization and Reciprocity have significant effects on the duration time and the number of each comment, therefore those significant values representing online structure will give an implication to manage, to promote the online community, to forecast its evolution path and to build critical policies.

• International Journal of Contents
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• 제9권2호
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• pp.22-26
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• 2013

Comparing online and paper-based environment for report submission and correction, the former supersedes to the latter, since (1) the turn-around time becomes shorter, (2) teaching opportunity increases, and (3) as a consequence, the student's achievement level becomes higher in the online environment. In this paper, we propose an annotation tool GABA for PDF document in order to reduce correction time by the teachers and to facilitate instruction to students. In a usual class, the same or similar assignments are given to the students. Then it is often the case that many students make similar mistakes. A teacher can register and classify common correction comments to GABA. Report correction time becomes significantly shorter by reusing the registered comments. GABA also provides various support functions in order to assist efficient checking of numerous report files such as (1) sorting of frequently-used comments, (2) similarity-based file sorting, and (3) cross tabulation of comments using category and weight.

• 유통과학연구
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• 제21권1호
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• pp.33-43
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• 2023

Purpose: The present study demonstrates the netnography technique to explore and understand crowds' perceptions on the donation distribution by charitable crowdfunding platform official social media, Facebook. Research design, data and methodology: This paper conducts a netnography design to examine the perceptions of online communities on four prominent charitable crowdfunding platforms' Facebook. A total of 93 comments are studied by collecting and analyzing their comments thematically. Results: This study illustrates two main themes which are 'Recommended Review' and 'Non-Recommended Review'. 'Recommended Review' can be explained into six sub-themes which are 'Role of Religion', 'Encouragement to Donate', 'Platform Reliability', 'Volunteering Value', 'Platform Support', and 'Donation Convenience'. While 'Non-Recommended Review' reveals that 'Rejected Donation Amounts', 'Rejection of Advertisements', and 'Review by Authorities'. Conclusion: Online community comments play an important role in providing input to the experience of donating through charitable crowdfunding. The crowdfunding platform can make a benchmark for the services offered. The comments are needed to be given attention by maintaining the interaction between the platform and donors to recruit new donors and maintain existing donors. This study provides better understanding on online community perception towards charitable crowdfunding platforms. This study also contributes the discussion on charitable crowdfunding and online marketing literatures.

• 한국전자거래학회지
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• 제17권1호
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• pp.173-187
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• 2012

뉴스 이용 경로가 오프라인 신문에서 온라인 뉴스 매체로 이동하면서, 새로운 여론 형성의 기제로 대두된 댓글에 대한 연구가 많이 이루어져왔다. 댓글에 대한 연구는 주로 댓글의 품질이나 영향력 유무, 여론 형성 기능 등을 중심으로 이루어져왔다. 그런데, 댓글의 여론 형성 기능에 대한 연구 외에, 정치적 민감도가 높은 이슈에 대한 매체별 논조와 개인의 정치성향에 따른 연구는 찾아보기 힘들다. 특히, 이용자의 사회정체성과 정치성향이 그들의 매체선택과 해당 매체에서 접하는 댓글에 대한 인식에 어떠한 영향을 미치는지에 관한 연구는 거의 없었던 것으로 보인다. 이에 본 연구는, 이용자들이 온라인 뉴스 매체와 자신의 정치성향이 유사한 정도에 따라 해당 댓글의 신뢰도, 영향도 등을 다르게 평가하는지에 대해 사회 정체성 이론의 관점에서 살펴보았다. 이를 위해 '개인과 온라인 뉴스 매체 간 정치성향의 유사성'을 독립 변수로 놓고 '댓글에 대한 일반적인 인식'과 '정치성향이 각기 다른 매체의 댓글에 대한 인식'을 종속 변수로 하여 양 변수의 관계를 분석하였다. 동 연구는 댓글 읽기에 초점을 두고 처음으로 정치성향에 따른 매체 이용 패턴과 댓글에 대한 인식을 연구하여 분석했다는 데 학문적 의미를 찾을 수 있을 것이다. 또한, 온라인 뉴스 매체별 댓글 인식의 차이는 댓글 읽기의 중요성과 공론장으로서의 댓글이 유효함을 증명한데 그 의미가 있다.

• 한국멀티미디어학회논문지
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• 제19권8호
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• pp.1564-1573
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• 2016

With the spread of social media and mobile devices, people spend more time on online than ever before. As more people participate in various online activities, much research has been conducted on how to make use of the time effectively and productively. In this paper, we propose two methods which can be used to extract highlights and make searchable media indexes using online social data. For highlight extraction, we collected the comments from the online baseball broadcasting website. We adopted peak-finding algorithm to analyze the frequency of comments uploaded on the comments section of the website. For each indexes, we collected postings from soap opera forums provided by a popular web service called DCInside. We extracted all the instances when a character's name is mentioned in postings users upload after watching TV, which can be used to create indexes when the character appears on screen for the given episode of the soap opera The evaluation results shows the possibility of the crowdsourcing-based media interaction for both highlight extraction and index building.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제13권5호
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• pp.2491-2508
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• 2019

This research investigates the media consumers' behavior with behavioral economics perspective, especially regarding TV content viewers' behavior; how do online communications influence TV viewers' decision when choosing a new TV content among options. We focus on quantity and attribute of comments or reactions on the online news articles. We analyze that online communications data, which were generated before the first broadcast, affect the TV content consumers' choice for a new TV series. Here we identify a predicted utility, experienced utility and distinction bias in TV media consumption to find the effectiveness of the first viewing choice on whole TV series' episodes. To avoid the crucial influence by exogenous factors, such as season and social issue, the test was done with specific conditions. This research found that the total number of reactions to the comments by itself positively affects the audiences' decision-making behavior for a new TV content choice. This influence was regardless of favor/ non-flavor reactions. This study contributes to the literature on media economics and management by exploring the media content users' consuming behavior and making a first step for finding an important influencer on the media content consumption.

• Asian Journal for Public Opinion Research
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• 제7권3호
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• pp.169-198
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• 2019

This study focused on the increase in refugee-related discourse in Korean society with the recent inflow of asylum seekers to Jeju Island. The purpose of our study was to understand the trends in public opinion concerning the acceptance of refugees by analyzing the content of refugee-related video commentary on YouTube. Topic modeling was conducted to analyze the main points, context, and ideas in the comments. The results indicated that the media mainly focus on the pros and cons of refugees, restricting the refugee issue to the problem of acceptance with a narrow focus on the case of Jeju Island. Refugee acceptance was treated as overwhelmingly unacceptable in the comments. We found that commenters often used negative discourse in the comments as a device for reproducing and amplifying hate speech.