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Do Low Self-Esteem and High Stress Lead to Burnout Among Health-Care Workers? Evidence From a Tertiary Hospital in Bangalore, India

  • Johnson, Avita R.;Jayappa, Rakesh;James, Manisha;Kulnu, Avono;Kovayil, Rajitha;Joseph, Bobby
    • Safety and Health at Work
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    • 제11권3호
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    • pp.347-352
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    • 2020
  • Background: Low self-esteem can be an issue among health-care workers due to the hierarchical medical system. Health-care workers are also in a high pressure environment that can lead to stress and burnout. This study was conducted to estimate the proportion of health-care workers with low self-esteem, high stress, and burnout and the factors associated with these in a private hospital in Bangalore city. Methods: This cross-sectional study included a random sample of health-care workers of various cadres - doctors, nurses, nursing aides, technicians, and workers in ancillary departments such as laundry, dietary, central sterile supply department, and pharmacy, with probability proportional to size. Rosenberg Scale for Self-esteem, Cohen's Perceived Stress Scale, and Shirom-Melamed Burnout Measure were used as study tools. Results: Among the 306 health-care workers, there were high levels of low self-esteem (48.4%), stress (38.6%), and burnout (48.7%), with the lowest levels being among doctors. Those aged younger than 30 years had significantly lower self-esteem and greater stress. Conclusions: Health-care workers with low self-esteem were nearly thrice more likely to suffer high stress, Odds Ratio (OR) = 2.84 (1.36-5.92), and those who were stressed had more than three times higher chance of experiencing burnout, OR = 3.6 (2.02-6.55). Path analysis showed that low self-esteem among health-care workers had a direct effect on burnout, as well as an indirect effect through stress (mediator variable). This study indicates the need for screening and counseling for low self-esteem, stress, and burnout as part of a periodic medical examination of all cadres of health workers.

학력 및 직급에 따른 보건소 조직에 관한 인식도 조사 (A Study on Awareness of Organization of Public Health Center based on Educational Background and Position)

  • 강경희;이무식;심문숙;김광환
    • 한국융합학회논문지
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    • 제2권1호
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    • pp.37-44
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    • 2011
  • 본 연구에서는 보건소 근무자들의 학력 및 직급에 따른 보건소 조직에 관한 인식도를 조사하였다. 이를 토대로 보건소의 효율적인 운영 및 직원들의 근무환경 개선을 위한 기초자료를 제공하고자 한다. 조사결과 학력에 따른 직원들의 보건소 조직에 대한 인식은 설문 문항 중 "조직에는 승진을 위한 기회가 존재 한다" 및 "내가 속한 단위조직의 구조는 잘 설계되어 있다"가 가장 높은 점수를 나타내었다. 반면 직급에 따른 직원들의 보건소 조직에 대한 인식은 설문 문항 중 "조직을 하나로 묶는 적절한 방편이 있다"와 "성취된 일들은 보상과 연결되어 있다" 및 "내가 받는 봉급은 수행하고 있는 업무에 상응 한다"가 가장 높은 점수를 나타내었다.

응급실 간호사의 강인성, 사회적지지 및 소진간의 관계 (Relationship among Hardiness, Social Support and Burnout of Nurses Working in Emergency Department)

  • 박미경
    • 한국융합학회논문지
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    • 제8권10호
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    • pp.397-405
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    • 2017
  • 본 연구의 목적은 응급실 간호사의 강인성과 사회적 지지 및 소진의 정도를 파악하고 소진에 미치는 영향 요인을 확인하고자 시도되었다. 연구방법은 자가보고식 조사연구이며, 연구대상은 일지역 종합병원 응급실에서 6개월 이상 근무하고 있는 간호사를 선정하였다. 자료수집은 강인성, 사회적 지지, 소진 측정도구 설문지를 활용하였고, 수집된 설문지 중 115개를 SPSS/Win 21.0 program을 이용하여 분석하였다. 연구결과, 강인성 점수는 평균 2.59점(1.80-3.67점), 사회적 지지 3.29점(1.00-5.00점), 소진 3.16점(1.73-4.63점)이었다. 소진은 강인성 (r=-.390, p<.001), 사회적 지지(r=-.400, p<.001)와 부적 상관성이 있었고 강인성은 사회적 지지(r=.351, p<.001)와 정적 상관성이 있었다. 소진에 영향을 미치는 요인은 강인성(${\beta}=-.325$, p<.001), 사회적 지지(${\beta}=-.213$, p=.023), 응급실 계속희망 여부(${\beta}=-.295$, p=.001)였고 소진에 대한 설명력은 30.6%였다. 따라서 응급실 간호사의 소진 감소를 위해 응급실 근무자는 희망자로 배치하고 강인성과 사회적 지지를 높일 수 있는 프로그램을 개발하고 운영할 것을 권한다.

노인요양시설의 사회복지사 직무 표준 기반의 지식관리 시스템에 관한 연구 (A Study on the Knowledge Management System based on Job Standards of Social Worker in Elderly Care Facilities)

  • 이태희;박구락;김동현
    • 한국융합학회논문지
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    • 제8권11호
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    • pp.71-76
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    • 2017
  • 우리 사회는 산업 전반에 걸쳐 빠른 성장을 보이고 있으나 핵가족화와 고령화 시대에 접어들고 있어 노인에 대한 요양 서비스와 같은 사회복지 서비스의 수용가 급격하게 증가하고 있는 추세이다. 그러나 노인과 관련된 요양시설에 종사하고 있는 사회복지사들의 직무가 명확하지 않아 직무 스트레스가 발생되고 있으며, 직무 만족도가 현저하게 낮아지고 있는 상황이다. 이에 본 논문에서는 노인요양시설의 사회복지사 직무와 관련하여 복지 서비스를 실천함에 있어 보다 좋은 환경 및 표준화된 절차에 의하여 서비스에 집중할 수 있도록 직무와 융합한 지식 기반의 관리시스템을 제안한다. 제안 시스템을 통하여 사회복지사들이 자기 개발 및 정보 공유를 통하여 신속한 업무 파악과 직무 스트레스에서의 탈피에 의한 업무 만족도를 향상시킬 수 있을 것으로 기대된다.

선택진료제도 개편에 대한 중요도-성취도 분석(IPA) - 서울시내 상급종합병원 의료종사자 인식을 중심으로 - (An Importance-Performance Analysis of the Healthcare Reform on a Doctor-Designation System - Focused on the Perception of Medical Providers' at Tertiary Hospital in Seoul -)

  • 박혜진;김효정;김영훈
    • 한국병원경영학회지
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    • 제23권1호
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    • pp.28-40
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    • 2018
  • Purpose: The purpose is to understand the perception of medical providers at tertiary hospitals in Seoul on the importance-performance of the reform on a doctor-designation system, and to provide the policy suggestion of the perception on such a system. Methodology: To achieve the purpose, this study utilized structured survey tools to conduct a questionnaire survey of nursing, administrative and medical technology professionals at six tertiary hospitals in Seoul. An importance-performance analysis was utilized for an analysis that showed the perception of the reform on a doctor-designation system. Findings: First, it was identified that those medical providers had the highest perception of the importance about the performance of the reform on a doctor-designation system. Second, according to the result of action grid of an importance-performance analysis (IPA), it can be identified that in the 2nd stage of 'Concentrate here' included are the items as to design and effect of medical care quality and subsidies & patient infection and safety and control fees, effect of income security of the method for compensating for loss established by the government and offering sufficient information on general medical services and doctor-designation medical services. In the 1st stage of 'Keep up the Good Work', and the 2nd stage of 'Concentrate here' included is the item as to the performance of patients of the reform on a doctor designation system. Practical Implications: There could be identified the effect of the reform bill on the perception of medical providers. It is expected that a better environment would be provided for patients to use a hospital and for medical providers to offer medical services, if the goverment makes efforts to improve methods for compensating for loss and continuous monitoring of the performance of patients.

요양보호사의 노인에 대한 지식 및 태도가 직무스트레스에 미치는 영향 (The Effect of Care Giver's Knowledge and Attitude toward the Elderly on Job Stress)

  • 천강란;박옥임;문희
    • 한국지역사회생활과학회지
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    • 제21권1호
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    • pp.19-32
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    • 2010
  • The purpose of this study was to identify the level of care-givers' knowledge, their attitude towards the elderly and their stress levels within the job, and to apprehend the cause which has had an influence on job stress. The research subjects were 230 care-givers who work in a sanitarium for the elderly in the East of Jeollanamdo. The tool used to measure their knowledge of the elderly was FAQ1 and the semantic differential scale was used to determine the attitude. Job stress was measured by the tool which was used by sun-ju Park. The data analysis was carried out by SPSS Win 13.0. The results of this study are as follows; The care-givers' knowledge level point towards the elderly was relatively low at 44.6%. The average point of attitude toward the elderly was 3.91, which is relatively moderate. The percentages of job stress was generally low. The results showed us that there was no correlation with the knowledge level of the elderly, the attitude towards the elderly and job stress. Since the results indicated that care-givers' knowledge level for the elderly was low, we reached the conclusion that further education where care-givers can get general knowledge for the elderly and aging is necessary. Moreover, research for strengthening positive attitudes towards the elderly is also necessary.

일개 상급종합병원에 근무하는 간병인의 의료관련감염 관리 수행도 및 손의 미생물 오염도에 영향을 미치는 요인 (Influencing Factors on the Performance of Healthcare-associated Infection Control and Microbiological Hand Contamination among Caregivers at a Tertiary Hospital)

  • 이희진;박은주;박미희;주혜영;서주위;전미양
    • 근관절건강학회지
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    • 제26권3호
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    • pp.241-250
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    • 2019
  • Purpose: This study was conducted to identify influencing factors on the performance of healthcare-associated infection control and microbiological hand contamination among caregivers at a tertiary hospital. Methods: The participants of this study were 59 caregivers woring at a tertiary hospital. Data were collected from July 1 to 30, 2018. Data were analyzed using descriptive statistics, t-test, ANOVA, Scheffé test, Pearson's correlation coefficients and stepwise multiple regression by SPSS 23.0 Win program. Results: Multiple regression analysis revealed that factors influencing performance of healthcare-associated infection control were awareness (β=.63, p<.001) and the experience of infection-related education (β=-3.40, p=.042). Regression equations describing the performance of healthcare-related infection control were found to be appropriate (F=27.29, p<.001) and accounted for 68% of variance. Factors affecting the degree of microbiological hand contamination were work experience (β=-0.28, p=.026) and healthcare-related infection performance (β=-0.28, p=.029). A regression equation describing the microbiological hand contamination was appropriate (F=6.10, p=.004) and accounted for 42% of variance. Conclusion: The findings of this study suggest that it is necessary to increase performance of healthcare-associated infection control by caregivers. Also, educations for preventing healthcare-associated infection and guidelines for increasing compliance with healthcare-associated infection control are recommended to improve performance of healthcare-associated infection control.

상급종합병원과 종합병원의 민원처리 담당 직원의 직무 스트레스 비교 분석 (Job stress of customer service representatives: focusing on the tertiary care hospitals and acute general hospitals)

  • 홍진혁;권영대;노진원;박주민;백승준
    • 한국병원경영학회지
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    • 제19권2호
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    • pp.66-72
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    • 2014
  • Although stress has been implicated to be a risk factor that can threaten physical and mental health, there have been no sufficient studies that analyze the different levels of stress among employees working in the different levels of the hospitals. We aim to identify the general characteristics of hospitals at different levels, to compare the stress levels among customer service representatives working in the tertiary care hospitals as well as acute general hospitals. In addition, we also wanted to analyze the relationship between the types of hospitals and the stress level. The work stress was measured using the Korean Occupational Stress scale. Study subjects' demographic characteristics and lifestyle factors were analyzed using analysis of frequency and multiple regression analysis. Our study revealed that the levels of medical facility were significantly associated with the levels of job stress(P=0.043), and the stress levels of employees working in the acute general hospital's medical facilities were higher than those who were working in tertiary care facilities. We also found that those with higher depression level tended to have higher job stress (P<0.001). Therefore, it is urgent to implement some kind of job stress interventions, especially in the acute general hospital's medical facilities. Moreover, further studies including social and policy research are necessary in order to analyze the overall impact of stress on physical and mental health and to reduce health inequalities among healthcare workers.

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도시주부의 갈등에 대한 실사례분석 연구-20명의 심층면접을 중심으로- (Mental Confliets Urban Korean Housewives A Qualitative Analysis of 20 Interviews)

  • 조영숙
    • 대한간호
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    • 제28권3호
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    • pp.83-93
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    • 1989
  • This study analysed marital comflicts, related factors, and adjustments to those conflicts described by urban Korean women. The purpose was to discover directions for resolution that would enhance the helpfulness of volunteers or prfessionals working with women in counselling settings. The investigator interviewed 20 married women, all mothers and housewives living in Seoul, attending marriage encounter programs and the Lifeline telephone counselling service. An interview schedule using six open-ended questiona guided the data colleciton which took place between May 31 and December 29, 1988. Content analysis of the data revealed, in order of reported frequency, the following areas of conflict: relationships between husband wife, relationships with children, relationships between the wife and her mother-in-Law, unsatisfied sexual needs, the husband's extra marital relationships, lack of self actualization and finacial matters. Analysis of the data suggested the following factors were related to the conflicts: reasons for marriage, traditional views about marriage and divorce including to accept a marriage arranged by the parents, the husband's traditonal attitude toward the sex role of the wife, the husband's patriarchical authoritarianism, and his attitude toward the wife;s empolyment outside the home. The women thought these conflicts severely affected their relationships within the famaily, particularly with their children. Literature suggests links with such poor parent-child-family relationships and adolescent or young people's social problems. Volunteers or professionals working with married women in counselling situation need to be conscious of the possibility of these conflict during assessment, and direct their guidance toward such conflict resolution. The researcher makes several suggestions which include the need for the husband to give emotional supports to his wife, to recognize the worth of housework, to share the work of the home, to fine ways to enhance the wife's self-actualization and to ease dreary housework routines by prviding modern appliances.

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Teaching Breast Cancer Screening via Text Messages as Part of Continuing Education for Working Nurses: A Case-control Study

  • Alipour, Sadaf;Jannat, Forouzandeh;Hosseini, Ladan
    • Asian Pacific Journal of Cancer Prevention
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    • 제15권14호
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    • pp.5607-5609
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    • 2014
  • Introduction: Although continuing education is necessary for practicing nurses, it is very difficult to organize traditional classes because of large numbers of nurses and working shifts. Considering the increasing development of mobile electronic learning, we carried out a study to compare effects of the traditional face to face method with mobile learning delivered as text messages by cell phone. Materials and Methods: Sixty female nurses working in our hospital were randomly divided into class and short message service (SMS) groups. Lessons concerning breast cancer screening were prepared as 54 messages and sent in 17 days for the SMS group, while the class group participated in a class held by a university lecturer of breast and cancer surgery. Pre- and post-tests were undertaken for both groups at the same time; a retention test also was performed one month later. For statistical analysis, the paired T test and the independent sample T test were used with SPSS software version 16; p<0.05 was considered significant. Results: Mean age and mean work experience of participants in class and SMS groups was $35.8{\pm}7.2$, $9.8{\pm}6.7$, $35.4{\pm}7.3$, and $11.5{\pm}8.5$, respectively. There was a significant increase in mean score post-tests (compared with pretests) in both groups (p<0.05). Although a better improvement in scores of retention tests was demonstrated in the SMS group, the mean subtraction value of the post- and pretests as well as retention- and pretests showed no significant difference between the 2 groups (p=0.3 and p =0.2, respectively). Conclusions: Our study shows that teaching via SMS may probably replace traditional face to face teaching for continuing education in working nurses. Larger studies are suggested to confirm this.