• 대한안전경영과학회지
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• 제1권1호
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• pp.217-230
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• 1999

The prevalent phenomenon in the high technology market shows market-determined do facto standard is preferred to de jure standard determined by formal organization. The purpose of the study is to provide a framework to empirically examine the relationship between network externalities and switching costs from the consumer's point of view Key findings of the study are ： First, physical compatibility and upgradability are positively related to the network externalities. Second, conceptual compatibility and expertise are negatively related to the switching costs. Third, the network externalities and the switching costs are positively related to the continuous usage decision. Finally, the network externalities are positively related to the switching costs. The followings are major implications of the study. First, network externalities and bandwagon effects have different causal relationship respectively. Second, contrast to Weiss and Heide's (1993) study, the study suggests multiple dimensions of compatibility, Third, physical compatibility and upgradability increase switching costs through network externalities as the moderator.

• 산업경영시스템학회지
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• 제42권2호
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• pp.1-8
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• 2019

Network externalities are essentially dynamic in that the value consumers feel about a product is affected by the size of the existing customer base that uses that product. However, existing studies on network externalities analyzed the effects of network externalities in a static way, not dynamic. In this study, unlike previous studies, the impact of network externalities on price competition in a vertically differentiated market is dynamically analyzed. To this end, a two-period duopoly game model was used to reflect the dynamic aspects of network externalities. Based on the game model, the Nash equilibria for price, sales volume, and revenue were derived and numerically analyzed. The results can be summarized as follows. First, if high-end product has strong market power, the high-end product vendor takes almost all benefits of the network externality. Second, when high-end product has strong market power, the low-end product will take over most of the initial sales volume increase. Third, when market power of high-end product is not strong, it can be seen that the effects of network externalities on the high and low-end products are generally proportional to the difference in quality. Lastly, if there exists a strong network externality, it is shown that the presence of low-end product can be more profitable for high-end product vendor. In other words, high-end product vendor has incentive to disclose some technologies for the market entrance of low-end product, even if it has exclusive rights to the technologies. In that case, however, it is shown that the difference in quality should be maintained significantly.

• 한국정보통신학회:학술대회논문집
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• 한국해양정보통신학회 2002년도 춘계종합학술대회
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• pp.425-428
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• 2002

본 연구에서는 무선 인터넷 시장의 네트워크 외부성을 크게 커뮤니케이션 네트워크 외부성과 하드웨어/소프트웨어 네트워크 외부성으로 나누어 고찰하므로, 무선 인터넷 시장의 경쟁 구도 형성 과정을 이해하고 예측해보고자 한다. 본 연구는 우선 무선 인터넷 시장을 크게 이동망 중심의 모바일 인터넷과 무선랜 중심의 초고속무선 인터넷으로 구분한다. 모바일 네트워크의 경우, 음성과 SMS를 이용한 커뮤니케이션의 기능을 기본으로 하며 핸드폰을 기반으로 무선인터넷을 구현한다. 무선랜을 이용한 고속무선 인터넷의 경우, 음성보다는 데이터 전송을 기본으로 하며 입력과 디스플레이에 용이한 노트북, PDA 등의 다양한 단말을 통해 인터넷을 구현한다. 이 두 서비스간의 경쟁에서 나타난 네트워크 외부성은 서비스의 성공 여부를 가름할 수 있는 중요한 요인으로 이를 위해 사업자간 전략적 협력이 필요하다.

• 한국통신학회논문지
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• 제36권7B호
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• pp.806-817
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• 2011

본 연구는 영국의 Ofcom 모형에 기초하여 한국의 이동망 외부성 추정모델을 설정하고 마크업을 추정하였다. 주요 분석결과는 다음과 같다. 첫째, 한국의 경우 이동전화시장이 성숙기에 해당되는 시장임에도 불구하고 15,626,711 명의 한계가입자가 존재하는 것으로 나타났다. 둘째, 한국의 이동전화시장에서 망외부성의 가치는 최대 4,354억원에서 최소 21억원인 것으로 나타났다. 셋째, 이동사업자가 추정된 한계가입자를 지원할 수 있도록 하기 위해 이동접속료에 추가되어야할 적정 외부성 마크업 수준은 최대 6.47원에서 최소 0.03원으로 분석되었다. 이러한 연구결과는 외부성 마크업 관련 논쟁뿐만 아니라 보편적서비스 및 이동접속료 관련 정책에 유용한 시사점을 제공한다.

• Asia pacific journal of information systems
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• 제33권3호
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• pp.652-676
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• 2023

The objective of this study is to provide a deeper understanding of the factors that lead to the development and adoption of AI-based chatbots. We analyze the structural relationship between the organizational (externalities), systematic (fit), and the consumer-related (psychological) factors and their role in the adoption of AI-based chatbots. Founded on the theories of task-technology fit and network externalities, we present a conceptual model overlooking common perception-based theories (e.g., Technology Acceptance Model). We collected 380 responses from Indian banking consumers to test the model using the PLS-SEM method. Interestingly, the findings present a positive impact of all factors on consumers' intention to adopt AI-based chatbots. However, the interplays between these factors provide a mixed perspective for literature. Apart from employing a combination of factors that have been used to study technology adoption, our study explores the importance of externalities and their relationship with fit factors, a unique outlook often overlooked by prior research. Moreover, we offer a clear understanding of latent variables such as trust, and the intricacies of their interplays in a novel context. Thereby, the study offers implications for literature and practice, followed by future research directions.

• 경영정보학연구
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• 제15권2호
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• pp.91-110
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• 2013

최근 카카오톡, 라인, 위챗 등과 같은 모바일 인스턴트 메시징(IM) 서비스는 낮은 전환비용으로 인해 치열한 경쟁을 펼치고 있다. 따라서 서비스 업체 입장에서는 모바일 IM 서비스 이용자의 지속적인 사용의도에 영향을 미치는 요인들을 파악하는 것이 무엇보다도 중요하다고 할 수 있다. 이를 위해 본 연구에서는 네트워크 효과(network externalities)와 인지된 서비스 품질을 모바일 IM 서비스의 지속적인 사용의도의 외생변수로 고려하였다. 여기서 네트워크 효과는 직접 효과(네트워크 크기)와 간접 효과(보완적 서비스)를 모두 포함한다. 중국 모바일 서비스 사용자를 대상으로 실증분석을 수행한 결과 '네트워크 크기'는 '인지된 유용성'에, '보완적 서비스'는 '인지된 즐거움'에 유의한 영향을 미치는 것으로 나타났다. 또한 '인지된 서비스 품질'은 예상대로 '고객만족' 뿐만 아니라 '인지된 유용성'과 '인지된 즐거움' 모두에 유의한 영향을 미치는 것으로 나타났다. 한편, 인지된 유용성 및 인지된 즐거움은 '고객만족'을 통한 간접적인 영향 이외에도 '지속적인 사용의도'에 직접적으로도 유의미한 영향을 미치는 것으로 나타났다.

• 산업경영시스템학회지
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• 제44권1호
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• pp.37-44
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• 2021

The information products dramatically reduce the production costs of vertically differentiated products. Information products are also more likely to be affected by network externalities. Thus the proliferation of digital products is increasing the interests in network externality and vertical product differentiation. In step with this trend, the impact of network externalities on price competition in vertically differentiated markets has been continuously studied. Existing studies related to this topic have assumed that network externalities increase consumers' willingness to pay per unit quality. The results show that higher quality products are affected more by network externality. However, network externality is essentially a concept affected by the size of the consumer, not a concept associated with quality. In this work, unlike previous studies, we present a new market model that reflects the essential definition of network externality. Based on the proposed market model, we derive both simultaneous and sequential Nash equilibria and analyze them numerically. The main results obtained from the analysis can be summarized as follows. First, network externalities primarily increase the demand for low-quality products and have a secondary impact on the demand for high-quality products. Second, the larger the quality difference between products, the more profitable they are. It also has been shown that sequential pricing methods are more advantageous in terms of revenue than simultaneous pricing method.

• 한국IT서비스학회지
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• 제12권1호
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• pp.51-67
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• 2013

Mobile Instant Messenser (MIM) Market With the market is enlarging and attracting more and more companies. With the market expanding and number of users increasing, the competition in this area will be fierce. In order to gain competitive advantage, it is important to develop a strategy to maximize user value and to grasp the continuous usage intention of users. However, there are currently not enough researches done in this field. Therefore, this paper to study the effects of network externalities and perceived experiential value on perceived usefulness, user satisfaction, and continuous usage intention. The research results showed that the perceived experiential value and vertical compatibility significantly affected user satisfaction, but the perceived network size did not. The perceived network size and vertical compatibility did not affect the perceived usefulness. Also, the economic value, which is a sub-factor of the perceived experiential value, did not affect the perceived usefulness, but the functional value and hedonic value did significantly. The perceived network size significantly affected continuance usage intention, but the perceived network compatibility did not.

• 산업경영시스템학회지
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• 제40권1호
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• pp.105-113
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• 2017

Network externality can be defined as the effect that one user of a good or service has on the value of that product to other people. When a network externality is present, the value of a product or service is dependent on the number of others using it. There exist asymmetries in network externalities between the online and traditional offline marketing channels. Technological capabilities such as interactivity and real-time communications enable the creation of virtual communities. These user communities generate significant direct as well as indirect network externalities by creating added value through user ratings, reviews and feedback, which contributes to eliminate consumers' concern for buying products without the experience of 'touch and feel'. The offline channel offers much less scope for such community building, and consequently, almost no possibility for the creation of network externality. In this study, we analyze the effect of network externality on the competition between online and conventional offline marketing channels using game theory. To do this, we first set up a two-period game model to represent the competition between online and offline marketing channels under network externalities. Numerical analysis of the Nash equilibrium solutions of the game showed that the pricing strategies of online and offline channels heavily depend not only on the strength of network externality but on the relative efficiency of online channel. When the relative efficiency of online channel is high, the online channel can greatly benefit by the network externality. On the other hand, if the relative efficiency of online channel is low, the online channel may not benefit at all by the network externality.

• 경영과학
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• 제26권3호
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• pp.169-184
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• 2009

Recently, mobile telecommunication businesses contend with each other to expand their customer base by using aggressive marketing strategies. In order to determine if there strategies are effective, customer's switching behavior needs to be studied. This study identifies and analyzes direct, indirect factors that may customer switching behavior : attractiveness of alternatives, network externality, and switching cost. Results reveals that attractiveness of alternatives, network externalities have a direct impact on customer switching behavior. These two factors also have moderating effects on customer switching behavior but the switching cost does not In short, network externalities and alternatives strategically determine the success of 3.5G service. In this regard, mobile business should improve their own attractiveness of alternatives by developing specialized service in 3.5G service.