• 제목/요약/키워드: Negative Effect

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The Effects of LMX and Perceived Fit on Employees' Negative Word-of-Mouth: The Role of Corporate Citizenship and Organization-Based Self-Esteem

  • Jong-Wook Kim;Jong-Keon Lee
    • Journal of Korea Trade
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    • 제27권4호
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    • pp.19-44
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    • 2023
  • Purpose - This study examines the relationships between leader-member exchange (LMX), perceived fit, organization-based self-esteem (OBSE), corporate citizenship, work engagement, and employees' negative word-of-mouth (NWOM). In particular, it analyzes the effect of the interaction between LMX and corporate citizenship on OBSE, and the effect of the interaction between perceived fit and corporate citizenship on OBSE. Finally, this study analyzes moderated mediation by legal/ethical citizenship and philanthropic citizenship, and work engagement in the LMX-NWOM relationship and the perceived fit-NWOM relationship, respectively. Design/methodology - The research data were collected through a questionnaire from 293 employees working at 117 restaurant companies in Korea. Findings - The results were as follows. First, both LMX and perceived fit were negatively related to employees' NWOM. Second, both LMX and perceived fit were positively related to OBSE. Third, OBSE was negatively related to employees' NWOM. Fourth, legal/ethical citizenship and philanthropic citizenship were found to attenuate the positive (+) relationship between perceived fit and OBSE, respectively. Fifth, it was found that work engagement weakened the negative (-) relationship between OBSE and NWOM. Finally, OBSE was found to have a partial mediating effect moderated by corporate citizenship (legal/ethical citizenship and philanthropic citizenship) and work engagement in the relationship between perceived fit and NWOM. Originality/value - This study makes a theoretical contribution by expanding the mechanisms associated with LMX and NWOM by revealing the mediating effect of OBSE in their relationship. Additionally, this study makes a theoretical contribution in that it demonstrates the importance of enhancing legal and ethical citizenship and philanthropic citizenship by revealing the moderating effect of corporate citizenship in the relationship between perceived fit and OBSEE. Finally, it makes a theoretical contribution by suggesting that the interaction between work engagement and OBSE is important in reducing employees' NWOM by revealing the moderating effect of work engagement.

온라인 구전의 정보방향과 평가내용이 구전효과에 미치는 영향 - 대학생의 휴대폰 구매 관련 온라인 구전을 중심으로 - (The Influences of Internet WOM(word Of Mouth) Information Valence and Contents to WOM Effects - Focus on Cell Phon Purchasing for Student via Online WOM -)

  • 김창호
    • 통상정보연구
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    • 제8권4호
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    • pp.23-41
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    • 2006
  • The present paper aims to examine the Influences of on line word of mouth(WOM) information valence and information contents to the information searcher. Specially, to examine the interaction effect it's two variables. For that purpose, we categorize WOM information valence into two subcategories; positive and negative, and WOM content into two subcategories; objective evaluation and subjective evaluation. We conducted experimentation design 2*2 and subjects are asked to their attitude and purchase intention after they are exposed each of four different types of WOM information. The result can be summarized as follow; First, the negative WOM has stronger effect on consumer's attitude and purchase intention than positive. Second, factual WOM has stronger effect on consumer's attitude and purchase intention than subject. Finally, when consumer face negative WOM, subjective WOM has more effect on consumer's attitude and purchase intention than factual. On the contrary, when consumer face positive WOM, factual WOM has more effect on consumer's attitude and purchase intention than subject. In conclusion, the korean Foreign Trade Act and other relative acts should be revised, and both educational services and health services should be contained within the definition of "the international trade" for the governmental benefits of supporting the services exportation.

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울산 야시장 서비스 품질이 감정, 행동의도 및 지역발전성과에 미치는 영향 (The Effects of Service Quality on Emotions, Behavior Intention and Local Development Performance in the Ulsan Night Market)

  • 서경화
    • 한국조리학회지
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    • 제23권8호
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    • pp.40-53
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    • 2017
  • This study identified the important service quality of the emerging night market as an alternative for the revitalization of the traditional market. This study also was to analyze the effects of service quality on customers' emotions, behavior intention and local performance in night market, and to provide an effective operation plan. The collected data were analyzed by frequency analysis, factor analysis, reliability analysis and multiple regression analysis using SPSS 16.0 Version, a statistical package program, and various results were discovered. First, all the service quality factors (convenience, food, event program, physical environment) had a positive (+) effect on positive emotion, and the service quality factors except event program had a negative (-) effect on negative emotions. Second, the service quality factors had a partially positive (+) effect on behavior intention and local performance. Third, the positive and negative emotions had a effect on behavior intention, however, the positive emotions had a positive (+) effect on local performance. Consequently, the present study confirmed that service quality in the night market is important factors for emotions, behavior intention, and local performance. Therefore, the findings of this study is capable of being the basic data for revitalizing the traditional market in the future.

구제역 발생이 돼지고기 소비에 미친 영향분석 (An Impact Analysis of FMD News on Pork Demand in Korea)

  • 김은순;최세현;조재환
    • 한국지역사회생활과학회지
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    • 제26권1호
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    • pp.75-85
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    • 2015
  • This study investigates the impact of livestock diseases, including FMD(foot-and-mouth disease) and MCD(mad-cow disease), on pork demand in Korea. TV news stories about the livestock diseases were considered as negative advertising, and therefore the carry-over effect of negative advertising was combined with the pork demand model in conjunction with an exponential distributed lag function. The asymmetry hypothesis was imposed, however it was accepted that demand response does not show different sensitivities to increases and decreases in the livestock disease news. FMD news had a negative effect on pork demand, whereas MCD news had a positive effect, yet FMD news had a greater effect on pork demand than MCD news. The pork demand elasticity estimates for FMD and MCD news were -0.0071 and 0.0028, respectively. The cross-elasticity of the imported beef price to pork demand was highly inelastic, but it was elastic during the beef import embargo.

취업기혼여성의 일-가정갈등과 직업 및 생활만족도 - 생산직과 사무직 기혼여성을 중심으로 - (The Relationship between Work-Family Conflict and Job-Life Satisfaction of Married Female Workers - Focused on Clerical and Production Workers -)

  • 조희금
    • 대한가정학회지
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    • 제37권2호
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    • pp.145-158
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    • 1999
  • The purpose of this study is to investigate the relationship between work-family conflict and job-life satisfaction of married female workers. Two data sets were used in this study. Both data sets were gathered from structured questionnaires and time dairies. The first data set was collected from 370 married female production workers in 1995 and the second set was collected from 143 married female clerical workers in 1996. Job and life satisfaction were measured on 5-point Likert scale where 5= very unsatisfied and 5= very satisfied. The overact means for both groups were 2.97, 3.09 for job and life satisfaction respectively The findings of this study are; 1) Clerical workers have significantely higher job and life satisfaction than production workers. 2) Multivariate analysis reveal that work-family conflict is negatively related to job satisfaction while income is positively related to job satisfaction. 3) In the path analysis model, work-family conflict has a negative direct effect and indirect negative effect mediated through job satisfaction on life satisfaction. Job satisfaction and husband's division of housework have a positive direct effect on life satisfaction. However, total labor time has a negative indirect effect mediated through work-family conflict on life satisfaction and income huts a positive indirect effect mediated through job satisfaction on life satisfaction.

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Does Individual's Income always Matter Happiness?: Evidence from China

  • HE, Yugang;WU, Renhong
    • 웰빙융합연구
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    • 제3권1호
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    • pp.21-31
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    • 2020
  • As people's income rises dramatically, people's happiness seems not as high as expected. In fact, there are two different arguments about the relationship between income level and happiness. The focus of the debate is whether the correlation between income and probability of happiness is positive or negative. Therefore, we hypothesizes that the relationship between income and probability of happiness presents an inverted U-shaped curve. Then, this paper sets China as an example to explore the effect of income on happiness. The data from the Chinese General Social Survey (CGSS) in 2015 is employed to conduct empirical analyses under the Probit model and the Zero-Inflation-Passion model. The empirical findings indicate that the effect of income on happiness presents an inverted U-shaped curve and significantly in statistic. Meanwhile, spouse's income, educational level, marriage time and house property have a positive and significant effect on happiness. Conversely, age and local living standards have a negative and significant effect on happiness. Unfortunately, even though registered residence and children have a negative effect on happiness, they do not get through the significant test. In order to ensure the robustness of our empirical results, we test the robustness of the above empirical results by adjusting the sample size. The results of robustness test verify that our empirical results are robust. Moreover, this paper also makes a small contribution to the current literature with a sample from China.

가톨릭 사제복식에 대한 인상형성 연구 (The Impression of on Korean Catholic Priest's Ritual Dress)

  • 김광영;조정미;남미우
    • 한국의류학회지
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    • 제23권5호
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    • pp.703-714
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    • 1999
  • The purpose of the present study was to identify the effect of ritual dress on korean catholic priest's impression. The subject consisted of 415 undergraduated students. The experimental materials developed for this study were 3 type color photographs stimuli of catholic priest model and 7-point sementic differential scale composed of 49 bipolar adjectives representing personal traits. The data were analyzed by factor analysis. the major findings drawn from this study were as follows : Four factors emerged to account for the dimentional structure of the impression of each dress style. Four factors were titled as open-hearted mind symbolic meaning nature of priest potency. The open-hearted mind factor was the largest throughout the 3types ritual dress. Casula had a positive effect on open-hearted mind nature of prist and negative on symbolic meaning potency. Sutan had a positive effect on open-hearted mind potency nature of priest and negative on symbolic meaning. Black suit with roman collar had a positive effect on open-hearted mind symbolic meaning nature of prist and negative on potency, Therefore the ritual dress had significant effect on korean catholic priest' impressin of open-hearted mind symbolic meaning nature of prist activity and potency

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일부 청소년들의 스트레스에 미치는 영향 요인 (Factors Influencing Stress among Adolescents)

  • 신승배;이주열
    • 한국학교ㆍ지역보건교육학회지
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    • 제12권2호
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    • pp.81-96
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    • 2011
  • Objectives: This study was to examine the factors affecting Stress among adolescents in an area. Methods: Data collection was conducted by self-report survey. Survey participants were 1,255 from 11 middle and 7 high school students in a county of the Chungcheongnam-do, who were selected by the cluster sampling from May 2011. The Structural Equation Modeling was employed to investigate the research Model. Results: Tobacco errands variable was found to have a negative casual effect on self-efficacy factor and male dummy variable had a significant positive casual effect on self-efficacy. Self-efficacy had a significant negative casual effect on stress, smoke dummy variable had a statistically significant negative effect on stress and friends who smoke variable were found to have a positive casual effect on stress. Conclusions: In results, it was confirmd that the adolescents experienced more study related stress than other kinds of stress. Second, it was found out that every kind of stress are relevant to emotional problems and the behaviroral problems.

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부정피드백추구행동이 혁신행동에 미치는 영향: 코칭리더십에 의해 조절된 학습목표지향성의 매개효과 중심으로 (Impact of Negative Feedback-seeking Behavior on Innovative Behavior: Focusing on the Mediating Effect of Learning Goal Orientation Moderated by Coaching Leadership)

  • 권경숙;오상진
    • 한국콘텐츠학회논문지
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    • 제20권3호
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    • pp.542-559
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    • 2020
  • 본 연구는 애자일 조직의 등장, 디지털 트랜스포메이션 등으로 기업들의 혁신이 절박한 상황에서 구성원들의 혁신행동을 유도할 수 있는 이론적·실무적 시사점을 도출하고자 수행되었다. 이를 위해 부정피드백 추구행동과 혁신행동의 상관관계 및 이 두 변인의 사이에서 학습목표지향성이 코칭리더십에 의해 조절된 매개효과를 갖는지 검증하고자 하였다. 국내 기업에 근무하는 381명의 구성원으로부터 회수한 설문지를 분석하였으며, SPSS 25.0, AMOS 25.0, Process Macro 3.0를 사용하였다. 분석 결과 부정피드백 추구행동은 학습목표지향성에 긍정적인 영향을 미쳤으며, 리더의 코칭리더십은 구성원의 부정피드백 추구행동과 학습목표지향성의 사이에서 조절효과를 갖는 것으로 나타났고, 학습목표지향성은 부정피드백 추구행동과 혁신행동 사이에서 조절된 매개효과를 가지는 것으로 확인되었다. 본 연구는 기업에서 부정피드백을 원하는 구성원들이 어떻게 혁신행동에 이르게 할 것인지에 대한 과정을 밝히고, 혁신행동의 활성화를 위해 코칭리더십에 대한 조직적 지원이 필요함을 밝혔다는 점에서 의의를 가진다고 본다.

일-가정 다중역할 부정적 경험이 미취학 자녀를 가진 전일제 직장여성의 내재화 문제에 미치는 영향: 사회지향성의 매개효과 (The Effect of Negative Experience Related to Work-Family Multiple Roles on Internalizing Problems of Employed Mothers with Preschool Children: The Mediating Effect of Sociotropy)

  • 설진희;박수현
    • 한국심리학회지 : 문화 및 사회문제
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    • 제25권1호
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    • pp.55-77
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    • 2019
  • 미취학 자녀가 있는 직장인 여성들은 일-가정 다중역할을 수행하면서 높은 스트레스를 보고 한다고 알려져 있다. 이에 본 연구는 미취학 자녀를 가진 전일제 직장여성을 대상으로 일-가정 다중역할 부정적 경험이 내재화 문제에 미치는 영향을 확인하고자 진행되었다. 미취학 자녀가 있는 직장여성 208명을 대상으로 일-가정 다중역할 부정적 경험 척도, 내재화 문제를 파악하기 위하여 성인용 행동평가 척도 자기보고용(ASR), 사회지향성 성격 특성을 파악하기 위해 성격 유형 척도(PSI-II)를 실시하였다. 그 결과, 일-가정 다중역할 부정적 경험이 내재화 문제에 미치는 직접효과가 유의하였고, 사회지향성의 매개효과를 검증한 결과, 일-가정 다중역할 부정적 경험과 내재화 문제의 관계에서 사회지향성의 간접효과가 통계적으로 유의하였다. 이러한 결과는 미취학 자녀를 가진 전일제 직장여성들이 다중역할을 수행하면서 겪는 부정적 경험이 우울이나 불안과 같은 내재화 문제에 영향을 미칠 때, 사회적 관계를 통해 자기가치감을 확인 받고 사회적 관계에 민감하게 반응하는 인지적 특성이 영향을 미친다는 가능성을 시사한다.