• 제목/요약/키워드: Negative Effect

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The Effect of Word-of-Mouth on Purchase Intention: A Case Study of Low-Cost Carriers in Indonesia

  • SOELASIH, Yasintha;SUMANI, Sumani
    • The Journal of Asian Finance, Economics and Business
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    • 제8권4호
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    • pp.433-440
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    • 2021
  • This study aims at testing word-of-mouth (WOM) by mediating positive and negative perceptions of purchase intention on low-cost carriers (LCC) flights in Indonesia. One of the communications mixes that airlines can carry out is WOM. WOM is a form of communication between passengers after using a flight. The formation of a positive perception of WOM is expected by airlines. If a positive perception of WOM has formed, a purchase intention will arise. The study population included LCC flight passengers in Indonesia, involving 387 respondents. For indicators and variables, validity and reliability tests were conducted using CFA, CR, and AVE tools. Sampling locations were Soekarno-Hatta and Kualanamu airports. Sample collection was obtained through purposive sampling, and the analytical tool used was structural equation modeling (SEM) with Lisrel. The results showed that WOM influenced purchase intention through positive and negative perceptions of WOM. It can be seen that a positive perception of WOM has a direct effect, while a negative perception of WOM has the opposite effect. In conclusion, the mediation of perceptions influences purchase intention, whether it in the same direction or the opposite ones. To conclude, WOM is an antecedent for it influences purchase intention.

Social Media Performance: From the Perspective of Social Media Apathetic Behavior

  • Inwon Kang;Sungjoon Yoo
    • Journal of Korea Trade
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    • 제26권3호
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    • pp.1-22
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    • 2022
  • Purpose - Social media platforms have presented individuals with an opportunity to create and maintain their social relationship through the use of social media services. However, such social relationship has a negative influence on users' interest in social media. Design/methodology - Using structural equation modeling, this study seeks to examines the effects of different social media conflicts (individual and social conflicts) on users' psychological internal state, especially user apathetic behavior Findings - The findings confirm that, among social media conflicts, social-related conflict, especially social interaction overload has a negative effect on cognitive resonance, while individual conflict has the highest effect on cognitive dissonance. Also, cognitive dissonance has a much greater effect than cognitive resonance on user resistance, this means that users' negative perception of social media has a greater influence on their resistance. Lastly, user's resistance was found to have a positive influence on user's apathetic behavior. Originality/value - In other to capture social media Apathetic behavior, this study focus on social media conflict perspective, which includes social-related conflict and individual conflict, which are found to influence users' internal states towards social media and further induce social media behavior. This study is unique because it is among the first to explore social media apathetic behavior by focusing on the influence of both external social media conflict and internal state. Also, this study proposed that social related conflict has a higher negative influence on WeChat user than individual related conflict.

흰쥐 심근의 역 사다리 효과에 있어서 생후 연령에 따른 $Na^+\;-Ca^{2+}$ 교환의 역할에 관한 연구 (Studies on the Roles of $Na^+\;-Ca^{2+}$ Exchange according to Postnatal Age in the Negative Staircase Effect of the Rat Heart)

  • 이해용;김순진;고창만
    • The Korean Journal of Physiology and Pharmacology
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    • 제1권6호
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    • pp.707-716
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    • 1997
  • Recent reports revealed that the $Na^+-Ca^{2+}$ exchangers and feet structures of sarcoplasmic reticulum(SR) are located in close vicinity in the specific compartment. Therefore, we investigated the possibility that the $Na^+-Ca^{2+}$ exchanger may decrease the tension development by transporting the $Ca^{2+}$ out of the cell right after it released from SR, on the basis of this anatomical proximity. We exammined the negative force-frequency relationship of the developed tension in the electrically field stimulated left atria of postnatal developing rat(1, 3 day, 1 week and 4 week old after birth). Cyclopiazonic $acid(3{\times}10^{-5}\;M)$ treatment decreased the developed tension further according to postnatal age. $Monensin(3{\times}10^{-6}\;M)$ treatment did not increase the maximal tension in 4 week-old rat, preserving negative staircase, while the negative staircase in the younger rat were flattened. $Ca^{2+}$ depletion in the buffer elicited more suppression of the maximal tension according to the frequency in all groups except the 4 week-old group. The % decrease of the maximal developed tension of 4 week-old group at 1 Hz to that of 0.1 Hz after $Na^+$ and $Ca^{2+}$ depletion was only a half of those of the yonger groups. Taken together, it is concluded that the $Na^+-Ca^{2+}$ exchange transports more $Ca^{2+}$ released from SR out of the cell in proportion to the frequency, and this is responsible for the negative staircase effect of the rat heart.

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사회적 외모 불안과 부정적 신체 이미지 및 외모 중시도가 외모관리행동 및 미용성형의도에 미치는 영향 (The Effects of Social Appearance Anxiety, Negative Body Image and Appearance Importance on Appearance Management Behavior and Cosmetic Surgery Intention)

  • 김준희;정명선
    • 한국의류산업학회지
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    • 제18권5호
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    • pp.625-636
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    • 2016
  • The purposes of this study were to investigate the effects of social appearance anxiety, negative body image, appearance importance on appearance management behavior and cosmetic surgery intention. For data collection, a questionnaire was administrated to 428 female college students in Gwangju City, Korea. The results were summarized as follows. To analysis the data, the SPSS 20.0 was used, and frequence analysis, descriptive statistical analysis, reliability analysis, regression analysis, F-test were conducted. The results were summarized as follows. First, social appearance anxiety turned out to have significant positive effect on appearance management behavior and cosmetic surgery intention. Second, negative body image had positive effect on appearance management behavior and cosmetic surgery intention. Third, appearance importance turned out to have significant effect on appearance management behavior and cosmetic surgery intention. The results of this study above suggest that it would be necessary to seek for measures to reduce individual's appearance anxiety, negative body image, and appearance importance. Especially, People should get the realization of the beautiful on the inside that includes personality is more important than having external beauty. And, it is considered that the requirements of the social effort and education through a school and a media as well as a family for reducing the individual's appearance anxiety, negative body image, and the serious consideration of the appearance as rejecting the discrimination based on appearance.

온라인 후기 탐색이 기존 구매자의 구매 만족도에 미치는 영향의 국가 간 비교연구 (A Cross-Country Comparative Study on the Effect of Online Review Search on Purchase Satisfaction of Existing Buyers)

  • 진봉비;권순동
    • Journal of Information Technology Applications and Management
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    • 제27권6호
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    • pp.53-73
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    • 2020
  • Many prior studies have been conducted that positive reviews increase the intention to purchase. However, there are very few papers that have studied the impact of review search on purchase satisfaction. It is meaningful to study the impact of review search on purchase satisfaction as it can lead the business successfully by inducing repurchase. There is also no study of how review search have different effects on purchase satisfaction among countries. Given the growing number of cross-border e-commerce, we believe that the need for research is high because identifying these differences between countries can have a very important impact on a company's successful overseas expansion. Therefore, in this study, the impact of positive and negative review search on purchase satisfaction and the national impact were set up as a research model. In order to verify this research model, the survey was distributed to those who experienced online purchase in Korea and China, and a total of 234 copies were collected, including 125 copies in Korea, 109 copies in China, and the research model was verified using Smart-PLS structural equation analysis tools. First, positive review search has been shown to positively affect purchase satisfaction. Second, it has been shown that negative review search also has a positive effect on purchase satisfaction. Third, the impact of positive and negative review search on purchase satisfaction was different between Korea and China. While Korea is more aggressive in review search than China due to its high tendency to avoid uncertainty, China is less likely to avoid uncertainty than Korea and is more likely to rely on brand familiarity. Therefore, according to the uncertainty avoidance moderation effect the impact of positive and negative review search on purchase satisfaction was higher in Korea than in China. In this study, Shopping mall managers need to take strategic measures to maximize shopping mall performance by recognizing positive aspects of negative review search on purchase satisfaction. Companies and managers in Korea and China can establish strategies to promote product sales when companies enter the global market.

외식기업의 기능적 일치성이 정보탐색비용의 절감과 긍정적 감정, 부정적 감정 그리고 충성도에 미치는 영향 (The Effect of Functional Congruence on the Information Search Cost Reduction, Positive Emotions, Negative Emotions, and Loyalty in Restaurant)

  • 한영위;최상혁;손정영
    • 한국프랜차이즈경영연구
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    • 제13권3호
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    • pp.45-55
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    • 2022
  • Purpose: Consumers' experience of functional attributes is remembered, and the experience lowers the cost of consumers' input from their point of view and reduces uncertainty. It also plays an important role in consumers' positive emotions and responses. Accordingly, if information search costs are reduced in terms of the costs perceived by consumers about restaurants, a strategy differentiated from other companies can be established. Therefore, this study investigated the effect of functional congruence of restaurant stores on information search cost reduction, positive/negative emotions, and loyalty. Research Design, Data, and Methodology: This study investigated functional congruence, information search cost reduction, and positive/negative emotions. The structural relationship between loyalty was analyzed. To verify this, a research hypothesis was established based on previous studies and a research model was constructed. The questionnaire items were modified and used according to the current study, based on previous studies. The data were collected using the questionnaire method from 187 people who had dining out experience. Frequency analysis was performed to confirm demographic characteristics. Reliability, convergent validity, and discriminant validity of the collected data were verified. The research model was analyzed with a structural equation modeling (SmartPLS 4). Results: The findings show that functional congruence had significant positive effects on information search cost reduction and positive emotion, but no significant effect on negative emotion. Information search cost reduction had significant positive effects on positive emotion/negative emotion but did not significantly affect loyalty. Lastly, both positive and negative emotions had significant positive effects on loyalty. Conclusion: Based on transaction cost theory, this study found how functional congruence and information search cost reduction influence consumers' emotions. The functional attributes of restaurants were perceived by customers as information, thus uncertainty was decreased. Finally, appropriate management strategies and implications of functional congruence and information search cost in the restaurant were suggested.

성격에 따른 일중독이 직무만족에 미치는 영향: 성실성의 조절효과를 중심으로 (The Impact of Workaholism on Job Satisfaction Depending on Personality: Focusing on the Moderating Role of Conscientiousness)

  • 옥지호;조은애;박지성
    • 아태비즈니스연구
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    • 제14권4호
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    • pp.217-231
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    • 2023
  • Purpose - The purpose of this study is to determine the impact of workaholism according to personality on the job satisfaction of organizational members. Design/methodology/approach - Workaholism was defined as excessive working and compulsive work, suggesting a negative impact on job satisfaction, while predicting that conscientiousness would alleviate this effect and presented as a hypothesis. The unbalanced panel data constructed based on 19,283 samples of 6,863 people from the Korea Labor Institute's Korea Labor Panel Survey was used. Findings - Both excessive working and compulsive working were found to have a direct negative effect on job satisfaction. Additionally, as a result of verifying the interaction effect of conscientiousness, it was found that the negative impact of excessive work on job satisfaction was moderated and alleviated by conscientiousness. In other words, for employees with high conscientiousness, the negative impact of excessive work on job satisfaction is alleviated and the negative impact of overworking is offset, whereas for employees with low conscientiousness, the negative impact of overworking on job satisfaction is strengthened. Research implications or Originality - This study shows that the impact of workaholism on job satisfaction varies depending on personality. While existing research has treated personality only as a determinant of workaholism, this study contributes to previous research in that it expands the role of personality. In addition, in practical terms, it is suggested that differential treatment based on individual values or personality is necessary.

부모양육태도가 청소년의 대인관계 적응에 미치는 영향: 공격성의 매개효과를 중심으로 (Effect of Parenting Attitudes on Adolescents' Interpersonal Relationships : Focusing on the Mediating Effect of Aggression)

  • 오복숙;원유순;함승례
    • 한국콘텐츠학회논문지
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    • 제17권6호
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    • pp.106-115
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    • 2017
  • 본 연구의 목적은 청소년들이 느끼는 부모의 부정적 양육태도와 긍정적 양육태도가 대인관계에 미치는 영향과 그 과정에서 공격성의 매개효과를 검증하는데 있다. 주요 분석결과는 다음과 같다. 첫째, 부모의 긍정적 양육태도는 청소년의 대인관계에 정적인 영향을 미치는 것으로 나타났으며 부정적 양육태도는 대인관계에 부적인 영향을 미치는 것으로 분석되었다. 둘째, 부모의 긍정적 양육태도는 청소년의 공격성에 부적인 영향을 미치는 것으로 나타났으며 부모의 부정적 양육태도는 청소년의 공격성에 정적인 영향을 주는 것으로 확인되었다. 셋째, 공격성요인은 청소년의 대인관계에 부적인 영향을 주는 것으로 설명되었다. 넷째, 공격성은 부모의 긍정적 양육태도와 부정적 양육태도는 및 대인관계 간에 있어 부분매개 역할을 하는 것으로 검증되었다.

밀레니얼 세대의 나르시시즘과 물질주의가 럭셔리 제품의 보상적 소비에 미치는 영향 - 자기통제감의 조절효과를 중심으로 - (The Effects of Narcissism and Materialism on the Compensatory Consumption of Luxury Products in the Millennial Generation -With a Focused on the Moderating Effect of Self-Control-)

  • 현지원;김정미;황선진
    • 패션비즈니스
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    • 제25권4호
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    • pp.109-124
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    • 2021
  • The millennial generation, which has emerged as one of the strongest influence and consumption power, pursues happiness of the present centering on "I"; consumes luxury products for themselves. The purpose of this study was to evaluate how the narcissism and materialism of the millennial generation affect the compensatory consumption of luxury products in negative situations and the moderating effect of self-control. This study included 315 millennial males and females living in Seoul and Gyeonggi area. Frequency analysis, reliability analysis, multiple regression analysis, and hierarchical regression analysis were conducted using SPSS 25.0 statistical program. Based on our findings, narcissism and materialism had a statistically significant effect on compensatory consumption under positive situations. However, while materialism had a statistically significant effect on compensatory consumption under negative situations, narcissism did not have a statistically significant effect on compensatory consumption under negative situations. Notably, self-control had a moderating effect in the influence of materialism on compensatory consumption under negative situations; narcissism did not. This study holds academic significance as the concept of compensatory consumption and self-control can be applied to the apparel study. Moreover, this study provides practically significant ideas on compensatory consumption and therefore marketing of luxury brands, based on consumers' characteristics.

대학생의 스트레스가 행복감에 미치는 영향 -가족건강성의 조절효과- (The Effects of Stress on Happiness in University Students -Moderating Effects of Family Healthiness-)

  • 이미영
    • 한국콘텐츠학회논문지
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    • 제19권3호
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    • pp.557-565
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    • 2019
  • 본 연구는 대학생을 대상으로 스트레스가 행복감에 영향을 미치는 과정에서 가족건강성이 조절변인의 역할을 하는지 알아보고자 하였다. 이를 위해 대학생 400명을 대상으로 자료를 수집하였으며, 그 중 유효한 381명을 분석하였다. SPSS WIN 18.0을 이용하여 상관분석 및 위계적 회귀분석을 실시하였다. 연구결과는 다음과 같다. 첫째, 긍정 스트레스는 행복감에 유의미한 정적 영향을, 부정 스트레스는 행복감에 유의미한 부적 영향을 미치는 것으로 나타났다. 둘째, 조절변수인 가족건강성은 행복감에 유의미한 정적 영향을 미쳤다. 셋째, 긍정 스트레스와 행복감 간의 관계에서 가족건강성의 조절효과는 유의미하지 않은 반면, 부정 스트레스와 행복감 간의 관계에서 가족건강성의 조절효과는 통계적으로 유의미하게 나타났다. 이러한 연구결과를 바탕으로 대학생의 행복감 향상, 부정적 스트레스 감소를 위한 가족건강성의 중요성, 본 연구의 시사점과 제한점에 관하여 논의하였다.