• Title/Summary/Keyword: Mobile Usability

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Li100A Study on the Usability of WAP Interface in the Philippines

  • Chong, Jazmin N.;Ponio V, Amelia S.
    • Industrial Engineering and Management Systems
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    • 제7권1호
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    • pp.66-77
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    • 2008
  • The existence of Internet revolutionized the computer and communications world. With the rising demand for accessing the Internet, the mobile technology has incorporated the use of Internet in mobile phones. Wireless Application Protocol (WAP) has combined two of the widest utilized technology today: mobile phones and Internet. This study aims to assess the existing WAP pages offered by the top service providers in the Philippines through usability testing experiments. The paper also aims to identify existing problems in WAP interface by focusing on the errors committed by the users. From the usability study, it was found out that common usability problems are wrong selection of links, unclear grouping of categories, wrong feedback, and redundant links. The type of service provider used is significant in determining the performance of users while experience in accessing WAP is insignificant.

모바일 물리치료 진단 어플리케이션 개발 및 사용성 평가 (Development and Usability Evaluation of a Mobile Physical Therapeutic Diagnosis Application)

  • 이민형;김종순
    • PNF and Movement
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    • 제21권1호
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    • pp.129-137
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    • 2023
  • Purpose: The physical therapy diagnosis process requires high-level background knowledge, the ability to obtain added information from patients, accurate examination skills, and a framework for transforming thoughts into a diagnostic decision. Thus, the physical therapy diagnostic process is highly complicated and difficult work. To function as autonomous professionals, physical therapists must develop effective clinical diagnosis skills. As such, mobile application aids can help with accurate and scientific diagnoses. Therefore, this study aims to develop and evaluate the usability of a mobile application for physical therapy diagnoses. Methods: In this study, a diagnostic application was developed using App Inventor, the development environment was the Chrome web browser for Windows 10, and the mobile application was run on a Google Pixel 5. The developed application was evaluated for usability by 20 physical therapists with more than 5 years of clinical experience in the musculoskeletal physical therapy field, and a usability evaluation was conducted using a 5-point Likert scale for accuracy, convenience, satisfaction, and usability. The collected Likert scores were converted into percentages and analyzed as descriptive statistics. Results: The graphical user interface consisted of an initial screen with program guidance, 18 screens presenting the algorithm, and 12 screens presenting the estimated diagnosis based on the algorithm. As such, the usability evaluation of the developed application was as follows: accuracy 100%, convenience 90%, satisfaction 91%, and usability 88%. Conclusion: The newly developed mobile application for physical therapeutic diagnoses has a high accuracy, and it will aid in building an easy and reliable physical therapy diagnosis system.

패션 모바일 커머스 품질 평가에 대한 비즈니스 모델 연구 (A Study on the Business Model of Fashion Mobile Commerce by Quality Evaluation)

  • 나윤규
    • 패션비즈니스
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    • 제18권1호
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    • pp.1-21
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    • 2014
  • This study exceeds the view on the fragmentary fact-finding surveys related to the application of mobile commerce which further develops the evaluation model of fashion mobile commerce website and considers the validity of comprehensive fashion mobile commerce with quality evaluation factors according to the Task-Technology Fit. To fulfill the study objectives, a total of 433 questionnaires are being conducted to the customers with first-hand experience on fashion merchandises through mobile commerce. The judgement sampling method is employed according to the sample population ages from 20s to 30s during two months period. Based on the results of the above-mentioned path analysis, we have observed the following: First, the path relation analysis results show that the M-marketing (M-marketing) between perceived usabilities had effects to the perceived usability and the M-sales had effects to the perceived usability. Second, as seen from the fashion mobile shopping conformance (TTF), the perceived usability, customer satisfaction, and path pipe analysis result conformances between perceived values and immersions have effects of perceived usability, customer satisfaction and perceived value, and thus, indicate that the perceived usability had effects on the customer satisfaction and immersion. Third, the customer satisfaction, perceived value and immersion all have effects on the purchasing intention.

모바일 병원정보시스템 사용성에 대한 실증연구 (A Case Study of a Mobile Hospital Information System Usability)

  • 안명진;양준영;류효선;박찬석
    • 한국병원경영학회지
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    • 제18권4호
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    • pp.97-112
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    • 2013
  • This study is a proposal of quality scale and measurement for the Mobile Hospital Information System Usability used to the Chungnam National University Hospital in Daejeon Korea. This study is to provide decision- making guideline for hospital managers and to provide feedback for the users' information needs in Mobile Hospital Information System. The target people of the study were medical doctors in Chungnam National University Hospital. The service contexts of usability were request of medical Care, Vital sign check of Patient, Care Agreement of Patient, Blood management, Check of care state, Sign of choice doctors, Query of doctor order and patient measurement result. The Usability factors were the efficiency, effectiveness and satisfaction of quality model ISO9241-11. This study shows that the Mobile HIS is used for the communication and education between doctor and patients. Especially, The Care Agreement of Patient is a part of the most utilized in the Mobile HIS.

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Usability Evaluation Criteria for Mobile Navigation Using AHP

  • Jeong, Ye Seul;Jeong, Byung Yong
    • 대한인간공학회지
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    • 제32권5호
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    • pp.443-448
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    • 2013
  • Objective: Purposes of this study are selecting main factors in evaluating the usability of mobile navigation and comprehending mutual importance among the factors. Background: Mobile navigation services have been more diffused than ever as the number of smartphone users sharply increased. However users are having trouble with the usage of mobile navigation services due to the lack of research in the area. Method: In order to attain results, general research on mobile navigation, 1st general survey, and 2nd comparative survey on navigation UI experts were performed. Empirical studies about the results were performed using AHP method. Results: As the result of AHP analysis, accuracy was drawn out to be the most important factor followed by accessibility and visibility. Regarding the characteristics of navigation system, the provision of accurate POI(Point of Interest) was considered to be the most important factor for the experts. And effectiveness was considered to be the most important, followed by satisfaction and efficiency. Conclusion: When evaluating the usability of mobile navigation, prior factors such as accuracy, visibility, and aesthetics should be considered in advance and general evaluation concentrated on effectiveness must be performed. Application: The results of this study are expected to be a fundamental data to mobile navigation design.

An Empirical Research on Factors Affecting Mobile User's Attitude towards Mobile Marketing in India

  • Satish Kumar, G.N.
    • 아태비즈니스연구
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    • 제3권1호
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    • pp.10-16
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    • 2012
  • India is having a high growth rate of Mobile subscribers which has opened up a new marketing channel of communication with customers. There is a need to study the factors affecting Mobile user's attitude towards Mobile marketing and the relationship between these factors. To study the mobile users attitude towards mobile marketing 489 mobile users opinion is taken on 12 statements for a period of 5 months. Using factor analysis method these 12 statements are grouped into 5 groups they are Mobile advertisement, Mobile Usability, Mobile Promotions, Mobiles shopping and Mobile Marketing. Confirmatory Factor Analysis (CFA) was performed to confirm the findings. SPSS Statistics 17.0 is used to conduct factor analysis and the validity of the model. Once the model was validated, SPSS Amos 18.0 was used to fit a model based on Structure Equation Model to analyze the factors affecting Mobile user's attitude and the relationship between these factors. The present study revealed that Mobile Advertisement and Mobile Sales Promotion are having positive effect on Mobile Marketing where as Mobile Shopping and Mobile Phone Usability is having negative effect on Mobile Marketing. The impact of indicators like Mobile Phone user's permission and personalization of Mobile Phone communication on Mobile Marketing are also discussed in this article.

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User-centered Design of m-Learning System: Moodle On The Go

  • Minovic, Miroslav;Stavljanin, Velimir;Milovanovic, Milos;Starcevic, Dusan
    • Journal of Computing Science and Engineering
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    • 제4권1호
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    • pp.80-95
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    • 2010
  • In order to truly integrate e-Learning system into regular curriculum at a university, mobile access to Learning Management Systems has to be enabled. Mobile devices have the potential to be integrated into the classroom, because they contain unique characteristics such as portability, social interactivity, context sensitivity, connectivity and individuality. Adoption of Learning Management Systems by students is still on the low rate, mostly because of poor usability of existing e-Learning systems. Our initial research has confirmed this hypothesis. Usability issue is rising to the higher level on the mobile platform, because of the mobile devices' limited screen size, input interfaces and bandwidth, and also because of the context of use. Our second hypothesis was that it is wrong to consider a mobile device as a surrogate for desktop or laptop personal computer (PC). By just adopting the existing Learning Management System on mobile devices with adaptive technologies such as Google proxy, we do not acquire the satisfactory results. Usability can prove to be even lower compared to desktop application. One possible solution to the problem could be development of rich client applications for today's mobile devices that would raise the usability to a higher level. We developed a PocketPC prototype application by using user-centered design principles, which we presented as a third alternative in usability research conducted among university students. Results gathered in such a way have confirmed that development of e-Learning system, in order to be widely accepted by students, needs to have the user(student) in the center of development process.

사용자 중심의 사용성 속성 도출과 사용자 그룹과 개발자 그룹 간의 속성 비교: 모바일 트레이딩 시스템 중심 (Elicitation of User-Centered Usability Attributes and Comparison of Attributes between User Group and Developer Group: Focus on Mobile Trading System)

  • 이운교;김자희
    • 한국전자거래학회지
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    • 제26권4호
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    • pp.53-79
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    • 2021
  • 비대면 거래 활성화로 증권사 간 영업점포 규모나 거래 비용면의 차별성은 줄어들고 증권거래 시스템에 대한 중요성이 높아졌다. 특히 개인 투자자들이 많이 사용하는 모바일 트레이딩 시스템의 거래 비중 증가와 코로나19 이후 개인 투자자의 증가로 모바일 트레이딩 시스템은 더욱 중요해졌다. 하지만 모바일 트레이딩 시스템에 관한 사용성 연구는 문헌조사나 설문조사방법으로 진행되어 사용자 중심의 사용성 연구는 부족하다. 이에 본 연구에서는 사용자 중심의 사용성 속성을 알아보기 위해 사용자의 경험적 인식을 찾아내는 레퍼토리 그리드 기법을 사용하였다. 사용자 관점의 모바일 트레이딩 시스템 사용성 속성을 도출하고 사용자 그룹과 개발자 그룹간의 빈도와 중요도 측면에서 사용성 속성 차이를 확인하였다.

모바일 보완대체의사소통(AAC) 소프트웨어의 사용성 평가 및 모바일 기기의 크기에 대한 선호도 조사 (Usability Testing for a Mobile Augmentative Alternative Communication(AAC) Software and Users' Preference for the Size of Mobile Devices)

  • 이희연;홍기형
    • 재활복지공학회논문지
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    • 제6권1호
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    • pp.37-43
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    • 2012
  • 본 논문은 안드로이드기반 모바일 보완대체의사소통시스템(AAC)의 기능 및 사용자인터페이스(UI)에 대한 사용성 평가에 대한 것이다. 시나리오를 사용한 평가를 통해 특정 기능실행의 용이성, 기능사용의 만족도, 정보찾기의 용이성 등을 살펴보았고, 설문조사를 통해 모바일 AAC의 개발목적, 내용, 교수학습 전략, 활용가능성, 편집/설정 기능과 사용자인터페이스 등이 무발화아동의 의사소통 요구에 적합한지를 평가하였으며, 자유 피드백을 통하여 사용자의 선호도, 만족도, 요구분석 사항 등에 대한 피드백들을 조사하고 분석하였다. 또한 5인치, 7인치, 4.3인치의 모바일 기기를 사용하여 다양한 크기의 안드로이드기반 모바일 기기에 대한 사용자의 선호도를 조사하였다.

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고령자를 위한 모바일 헬스케어 애플리케이션 UI 사용성 평가영역의 개발 (The Development of User Interface Usability Evaluation of Mobile Healthcare Application for the Elderly)

  • 서효민
    • 디지털콘텐츠학회 논문지
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    • 제19권9호
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    • pp.1759-1767
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    • 2018
  • 우리사회의 급속한 고령화 현상에 따라 고령자들의 질병예방 및 건강관리를 목적으로 하는 모바일 헬스케어서비스에 대한 관심이 높아지고 있다. 고령자들의 모바일 헬스케어서비스에 대한 사용성을 높이기위해서는 고령자 관점에서UI 환경이 설계되어야하며, 이러한UI 사용성 수준을 진단할 수 있는 구체적인 평가체계가 필요하다. 본 연구에서는 고령자 관점에서의 헬스케어 애플리케이션 UI 사용성 평가영역을 개발하고자 하였다. 이를 위해문헌분석을 실시하여 개략적인 UI 사용성 평가요인을 탐색하였으며, 전문가 집단과 사용자 집단을 대상으로 하는 FGI를 실시하여 UI 사용성 평가영역 및 세부 평가요인들을 도출하였다. 분석 결과, 고령자 관점의 UI 사용성 평가영역은 크게 '디자인 영역', '콘텐츠 영역', '프로세스 영역', '시스템 영역'의 4가지 영역으로 나타났으며, 각 영역들에 대한 13개의 세부 평가요인과 32개의 구성개념들이 도출되었다.