• 유통과학연구
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• 제15권1호
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• pp.15-20
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• 2017

Purpose - Other customers within the same service environment do influence a customer' attitude and behavior toward a service firm. Specially, other customers' misbehaviour and various service problems stemmed from them could make the other customers suffer some bad experiences. However, there are few studies to answer how the spillover effect of a service failure arisen from other customers' misbehavior. This study is aimed to examine how service failure due to the dysfunctional behavior of other customers has negative effects on customer evaluation with the service provider. Research design, data, and methodology - Data were collected from a survey based on consumers' retrospective experiences in airline service context. The hypothesized relationships were tested conducting structural equation modeling. Results - Our results show that the attribution of a firm responsibility for other-customer failure has a positive influence on customer's recovery expectation, in turn, it is negatively related to customer satisfaction. Furthermore, perceived service provider's efforts positively influence customer satisfaction. Conclusions - Although a service failure was caused by other customer's misbehavior, employees should be able to alleviate any bad feelings of the affected customers. Furthermore, service providers should provide proper recovery efforts for solving problems caused by the other customers for the wounded customers.

• 대한가정학회지
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• 제38권6호
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• pp.101-116
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• 2000

This study integrated mother's control behavior of child's misbehavior within social domain analysis and the framework of attributional models of social cognition. The purpose of this study was to identify, compare and contrast maternal attributions and control responses according to child's age and domains of social behavior, and to investigate that mother's social cognition factors(authoritarian attitude and self competence perception) influence material inference and responses for their child's acts. Then this study was to find out whether mother's attribution would mediate their socialization techniques. For empirical research, 654 mothers with 5.6 year old and 8.9 year old children as subjects answered the structured questionnaire. The data were analyzed by frequencies, t-test, oneway ANOVA, and multiple regression. The major findings were as follows: First, according to child's two domains of misbehavior, there were differences in mothers'attribution and control behavior. Also mothers regarded older child's behavior as more dispositional cause and as more deserving of punishment than younger child's. Second, mother's authoritarian altitude of parenting, self-competence perception, and educational level were significantly related to mother's judgment. Third, the more authoritarian attitude mothers had, the more dispositional factor of children they attributed. And the lower self-competence mothers perceived. the more internal factor of child they attributed. Finally, maternal attributions and control responses are interrelated. When they attributed their children's misdeeds to internal dispositions, they respond with more stronger control behavior. The results suggested maternal social cognition mediate socialization behavior.

• Journal of the Korean Data and Information Science Society
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• 제22권6호
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• pp.1153-1166
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• 2011

차량 네트워크에서 부정행위를 탐지하는 것은 안전 관련 응용 및 혼잡 완화 응용을 포함하는 광범위한 영향을 갖는 매우 중요한 문제이다. 대부분 부정행위 탐지 방법들은 악의적인 노드들의 탐지와 관련이 있다. 대부분 상황들에서, 차량들은 운전자의 이기적인 이유 때문에 틀린 정보를 보낼 수 있다. 합리적인 행위 때문에 부정행위를 하는 노드를 식별하는 것보다 거짓 경보 정보를 탐지하는 것이 더 중요하다. 이 논문에서, 우리는 경보 메시지를 전송한 후, 부정행위를 한 노드들의 행위를 관찰하여 거짓 경보 메시지를 탐지하는 가변 정밀도 러프집합 기반 부정행위 탐지 방법을 제안한다. 차량 네트워크에서 이동하는 노드의 타당한 행위들로부터 경보 프로파일인 경보 정보 시스템이 먼저 구축되어진다. 어떤 이동하는 차량이 다른 차량으로부터 경보 메시지를 받으면, 수신차량은 그 메시지로부터 경보종류를 알아낸다. 경과시간 후, 수신차량이 경보 전송차량으로부터 비콘을 받으면, 수신차량은 경보 정보 시스템으로부터 가변 정밀도 러프집합을 사용하여 상대적 분류 오차를 계산한다. 만일 그 상대적 분류 오차가 그 경보종류의 최대 허용 가능한 분류 오차보다 크면, 수신 차량은 그 메시지를 거짓 경보 메시지로 결정한다. 제안하는 방법의 성능은 모의실험을 통하여 2가지 척도, 즉 정확률과 부정확률로 평가되어진다.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제13권11호
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• pp.5354-5369
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• 2019

Sensor networks are deployed in unheeded environment to monitor the situation. In view of the unheeded environment and by the nature of their communication channel sensor nodes are vulnerable to various attacks most commonly malicious packet dropping attacks namely blackhole, grayhole attack and sinkhole attack. In each of these attacks, the attackers capture the sensor nodes to inject fake details, to deceive other sensor nodes and to interrupt the network traffic by packet dropping. In all such attacks, the compromised node advertises itself with fake routing facts to draw its neighbor traffic and to plunge the data packets. False routing advertisement play vital role in deceiving genuine node in network. In this paper, behavior based routing misbehavior detection (BRMD) is designed in wireless sensor networks to detect false advertiser node in the network. Herein the sensor nodes are monitored by its neighbor. The node which attracts more neighbor traffic by fake routing advertisement and involves the malicious activities such as packet dropping, selective packet dropping and tampering data are detected by its various behaviors and isolated from the network. To estimate the effectiveness of the proposed technique, Network Simulator 2.34 is used. In addition packet delivery ratio, throughput and end-to-end delay of BRMD are compared with other existing routing protocols and as a consequence it is shown that BRMD performs better. The outcome also demonstrates that BRMD yields lesser false positive (less than 6%) and false negative (less than 4%) encountered in various attack detection.

• 유통과학연구
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• 제22권2호
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• pp.31-40
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• 2024

Purpose: This study aimsto assert trust as an important mediator in the service business. The research topic relatesto service businesses that have low exposure to comparative information and weak consumer positions in terms of law, such as the beauty clinic businesses in Indonesia. Research design, data, and methodology: This study uses explanatory and purposive sampling. A survey was conducted among 268 Indonesians, collected by distribution via Google Forms. The hypotheses were tested using AMOS software. Results: The results indicate that trust did not have a significant role in mediating brand awareness, service quality, and price perception on revisit intention, but only mediated satisfaction. Furthermore, this study discloses the neutralization attitude and dissonance behavior represented by trust mediation. Conclusions: These findings attempt to expand the literature on the role of trust in the service business. However, the beauty clinic businessin Indonesia infers misbehavior. Misbehavior is caused by vulnerable conditionsin which consumers are unable to share their experiences with other consumers. The reason is that the defamation law in Indonesia is often implemented in the wrong direction. This must be corrected so that consumers obtain their rights and create a mutually beneficial relationship between beauty businesses and consumers.

• 현장농수산연구지
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• 제18권1호
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• pp.25-28
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• 2016

말의 복지는 생리적 및 심리적 필요의 만족에 좌우된다. 본 연구의 목적은 말목장에서 펜스의 안전을 평가하기 위함이다. 행동장애(Cribbing)를 가진 Thoroughbred 수망아지 한 마리가 패독에서 폐사한 채 발견되었다. 패독의 펜스는 4개의 파이프로 만들어졌고, 망아지는 위에서 2번째 파이프를 무는 행동장애를 하였다. 그러나 그 망아지는 얼굴을 빼지 못하였는데 그 이유는 아래턱이 1번째 파이프에 걸렸고 앞니가 2번째 파이프에 끼었기 때문이다. 그래서 망아지는 얼굴을 빼기 위해서 사투하는 동안에 당황하였고, 쓰러졌으며 결국 교사하였다. 안전펜스는 말목장에 필수적이고 그 기능은 말을 보호하는 것이지만 위해를 가하였다. 말의 안전한 관리를 위하여 말 얼굴길이와 파이프의 간격을 고려하여야한다. 말이 패독에 있을 때 입마개를 씌울 필요가 있는지 더 연구가 필요하다. 본 연구는 말산업에서 펜스타입과 안전성평가에 중요한 벤치마크를 제공하였다.

• 한국심리학회지 : 문화 및 사회문제
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• 제10권3호
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• pp.61-81
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• 2004

본 연구는 남한사회에서의 생활경험이 탈북자 자신 및 남한에 대한 그들의 지각에 미치는 영향을 알아보고자 했다. 이를 위해 남한사회에서의 생활경험이 전혀 없는 탈북자(혹은 무경험자) 66명과 평균 2.7년의 생활경험이 있는 탈북자(혹은 유경험자) 99명을 대상으로 설문을 실시하였다. 이들은 가치관, 성격특성, 부정적 성행동에 대한 태도 그리고 성역할 고정관념 차원에서 남한사람과 자기 자신을 평가하였으며, 남한사회에 대한 현실인식 및 정치적 통제감을 평가하였다. 그 결과, 남한사회 유경험자는 무경험자에 비해 남한사람 및 자신의 가치관과 성격특성을 더 부정적 평가하는 경향이 있었지만, 성적 일탈행위에 대하여 더 긍정적 태도를 가지고 있었으며, 성역할 고정관념도 덜 강했다. 또한, 유경험자들은 무경험자에 비해 현실인식차원에서 남한사회를 더 부정적으로 보았으며, 남한사회의 정치적 통제감도 더 낮게 평가했다. 이러한 결과를 문화 및 생활경험의 변동에 대한 자신과 사회에 대한 인식의 변화라는 측면에서 논의하였다.

• Journal of Communications and Networks
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• 제17권1호
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• pp.40-46
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• 2015

In a mobile ad hoc network (MANET), communication between mobile nodes occurs without centralized control. In this environment the mobility of a node is unpredictable; this is considered as a characteristic of wireless networks. Because of faulty or malicious nodes, the network is vulnerable to routing misbehavior. The resource constrained characteristics of MANETs leads to increased query delay at the time of data access. In this paper, AntHocNet+ Security (ANTSEC) framework is proposed that includes an enhanced cooperative caching scheme embedded with artificial immune system. This framework improves security by injecting immunity into the data packets, improves the packet delivery ratio and reduces end-to-end delay using cross layer design. The issues of node failure and node malfunction are addressed in the cache management.

• 한국생활과학회지
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• 제11권1호
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• pp.1-11
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• 2002

This paper was written to present the recent trend of juvenile delinquency within the context of family system and to provide the role and tasks of Family Science in the area of Probation and Parole System in Korea. Since Family Science provides knowledges and skills to help for both adolescents and their families by improving interactional functions, the role of Family Science was focusing more on comprehensive and integrated perspectives. The tasks of Family Science, especially, in family life education, family therapy, and family policy, were as follows: 1) to prevent recurrence of misbehavior by family life education. 2) to draw the cooperation with the judicial system. 3) to provide the advanced course for volunteers. 4) to perform crime prevention education for normal adolescents. 5) to join the official education for civil service personnel. 6) to manage group-homes after the completion of the probation period.

• Journal of Electrical Engineering and Technology
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• 제13권6호
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• pp.2447-2455
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• 2018

Security is more important in many sensor applications. The node replication attack is a major issue on sensor networks. The replicated node can capture all node details. Node Replication attacks use its secret cryptographic key to successfully produce the networks with clone nodes and also it creates duplicate nodes to build up various attacks. The replication attacks will affect in routing, more energy consumption, packet loss, misbehavior detection, etc. In this paper, a Secure-Efficient Centralized approach is proposed for detecting a Node Replication Attacks in Wireless Sensor Networks for Static Networks. The proposed system easily detects the replication attacks in an effective manner. In this approach Secure Cluster Election is used to prevent from node replication attack and Secure Efficient Centralized Approach is used to detect if any replicated node present in the network. When comparing with the existing approach the detection ratio, energy consumption performs better.